3 (Three) Outage in Lancing, West Sussex, England

@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.

@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service

@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company

@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!

@juderogers @ThreeUK Either your phone or simcard. Never the network

@ThreeUKSupport what is going on with @ThreeUK at the moment. I’ve had signal issues for over a week now !! Bn132hs and surrounding areas. This is not good up until an hour ago I had no bars and Iam having to connect to WiFi to tweet this !!! #enoughsenoughnow

It's really not #real5g if your with @ThreeUK ... Only network to not offer usable 4g or Wificalling @Three_Is_Broken @Three_COO

@ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange

@ThreeUKSupport why is my signal still playing up for the second day running, Iam unable to access the internet and phones running slow. The 3G and 4g keep dropping out.

@Three_Is_Broken @ThreeUK They are using 4g b/w for their 5g network.. can't use 3g as freq to low

@Three_Is_Broken Like the idiot who said we will compensate you so you don't have to pay any bills... I'm still getting water, electric and @ThreeUK bills... Chat was logged and made public

@ThreeUK is now the only mobile network that doesn't offer all customers #wificallng. Only ones who are tied down to a headset from them

People are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )

Just come back from #Cyprus where my #mobile signal & usage was fantastic. Landed back in the #UK and the @ThreeUKSupport service is utterly terrible despite having 4G and 3/4 bars. #CustomerService

@ThreeUKSupport Been like it since she'll last year. It's not my sim, not my phone, it's outage that is showing on your website.. it's says we have a fault and we need to go onto private land to fix. 9 months is a long time @Ofcom

@semaphorist @ThreeUK Hi David, I got this same message yesterday when I try to call, Three don't have a clue what the issue is. They are sending me a replacement SIM Monday or Tuesday, I have my doubts that this will fix the problem as I can receive calls fine. Were you able to resolve this problem?

@ThreeUKSupport Isn't there any other way to terminate it? Maybe online?

@ThreeUKSupport Restarted the phone 4 times still doesn't work. Can I DM you my postcode

@ThreeUKSupport i now appear to have no connection on my samsung tablet A...ph ending 300...i do not wish to cancel this account...i need my internet on it...please ensure the internet is available on the tablet...my prob is with samsung j3 ph ending 338

@ThreeUK hi , I would to reactive my number , I tried online but I couldn’t, can you help plz ?

@ThreeUK I have an issue with my network , I have lost all access to calls, texting, data and my3 services for the last several hours. I have not been able to get hold of customer services for the past 2 hours. I need this sorted ASAP. 😡

@ThreeUK live chat on your app isn’t working and I need help as I’ve recently upgraded my phone and I’m unable to send sms messages. Please help

@ThreeUK every day I try call you and I’m spoken to rudely by your staff. And 6pm strikes.. they hang up. I’ve cancelled my direct debit - ac 9836966623, I can’t get signal and you won’t help me. Your staff are unprofessional and a discredit to your business.

@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

thank god for @ThreeUKSupport’s live chat service! lost my SIM card and I’ve been in singapore - they’re sending a replacement to chris’s house next week and helping me retain my number 🥺 thank u!