3 (Three) Outage in Lancing, West Sussex, England

@Kevin_Ellen_ @ThreeUK And free roaming if you're a PAYG customer with Three! If you're in contract and have no option to leave, you pay the charges! Not discriminatory much?

@ThreeUK how long will your app be down for please? Upgrade day getting rather frustrating !

@ThreeUK signal is pretty ropey today

First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

@ThreeUK @ThreeUKSupport Why are you not supplying the @madebygoogle Pixel 6 Pro. Looks like I will be leaving your network after 15 years of loyalty.

@ThreeUK ever since you did work near my house I have had awful signal for the next 2 weeks… Basically you sent a message saying there would be network issues for 2 days but it’s been the 2 weeks after too, fine everywhere else just issues near my home. Who do I contact?

@ThreeUK months and months of poor network, still no change. Haven't been able to call from the network in months. How do you plan on compensating your customers ?

@ThreeUKSupport Such a shame. Three were also different to the other networks when it came to uncapped data and your Roam Free marketing. Now you're as bad as the rest.

@ThreeUK what’s wrong with the data network in the BN2 postcode? Got strong 4G signal but data network is all over the place!

@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service

@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.

@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃

@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

@ThreeUKSupport is there a signal in the BN16 area? Had no signal all day?

Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦

@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment

@ThreeUKSupport My phone works fine on the network

@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working

Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!

@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?

@ThreeUK I’m not happy with the service I have received.

@ThreeUKSupport You have one of the worst coverages, with massive deadzones in and around even London and then want to stiff your few remaining customers by revoking your original USP. Good luck staying in business.

@ThreeUKSupport Please please can someone help me, I'm on advance plan (aug 2020) I've not gone over 12gb of data and being charged for data in USA. The three rep on the phone is trying is trying negotiate how much I will accept for being charged for data!

@ThreeUK Turns out you’ve been overcharging me £43 a month for the last 6 months. In order to avoid this I apparently have to move to a contract with inferior terms? Terrible customer service, stealing money from your customers.

@ThreeUKSupport Cheers for the reply Mark, it was something that said in stock based on colour and GB selection for today on the website and also says on email straight after I confirmed it. Can you help?

@ThreeUK has to be the worst network coverage, Its a for AWFUL.

.@ThreeUK claims to have the "biggest and fastest #5G network" in the UK, (overtaking @EE) with population coverage of 54%. 5G now available in more than 400 locations across 3,000+ sites. Operator earmarked over £2bn for investment in 4G experience and 5G rollout

@ThreeUKSupport how come my signal is so poor when actually living in a city??? Is there a way to fix this???

Hi @ThreeUK - I’m not in the UK at the moment and my phone has No Service. I’m PAYG and topped up a few days ago but still no service. I can’t even receive a text to view my account online. I can’t access security codes for online banking or from Microsoft etc. Please help!

@HayleyJeanx @ThreeUKSupport Tbh you should have been checking your bills. How can you blame a network because of your own incompetence?