3 (Three) Outage Report in The City of Brighton and Hove, Brighton and Hove, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in The City of Brighton and Hove, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in The City of Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near The City of Brighton and Hove, Brighton and Hove, England
The most recent 3 (Three) outage reports came from the following cities: Henfield, Worthing and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Henfield |
Phone | |
| Worthing |
Phone | |
| Brighton |
Internet | |
| Worthing |
Phone | |
| Henfield |
Internet | |
| Henfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near The City of Brighton and Hove, England
Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Rosa Ylä-Jussila
(@rosaisabella19) reported
from
Worthing, England
@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Andrew Robb
(@haggis767) reported
from
Hove, England
@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport My phone works fine on the network
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Lisa
(@Tich500) reported
from
Worthing, England
Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
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Buxton The Red
(@BuxtonTheRed) reported
from
Brighton and Hove, England
@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Weird.i.am
(@weird_iam_777) reported
@ThreeUKSupport I have tried the website, the phone app, the live store & I've even called customer support; all say they'll send out a new SIM & it never arrives. Checked my details, all correct so what the hell is going on???!
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Talonlan
(@GamerNick4242) reported
@velobetty @ThreeUKSupport Last time I got through to three support it was a guy sitting in their living room, completely not their fault, completely unable to provide any service whatsoever.
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AngryBiscuits
(@alij0n3s) reported
@ThreeUK have got to have the absolute worst customer service of any company. Yet again have caused unnecessary hassle.
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Weird.i.am
(@weird_iam_777) reported
@ThreeUKSupport I'm sorry? YOUR DISAPPOINTED???! Is that a joke?! 'You'll recieve your new SIM in 1-2 working days' & surprise, it NEVER arrives!! That is all I EVER get, no other 'advice' has ever even been offered to me AT ALL. I have been a customer for a decade & you treat me like garbage!!
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Ashley Brown
(@ashley_brown) reported
@velobetty @ThreeUKSupport Are you on their 5G service? (I nearly switched at Christmas but wasn't sure it was reliable enough for I wanted...)
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Barry Montague
(@Barry_Montague) reported
@ThreeUKSupport Thanks for the help, now advised it'll take 72 hours despite @Ofcom rules..
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Spike
(@Maurotheforeign) reported
@ThreeUKSupport Hum ok, so can you explain me the difference between this webchat and the customer support one because when i click that link takes me to the same webchat i used before where people weren't that motivated to even try and keep me as customer.
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Ish
(@ishferris) reported
@ThreeUKSupport @jjunglejim What are "core" PAYG customers? Does this mean *all* current PAYG customers will be forced to migrate to this new tariff? After the 4.5% contract announcement late last year, Three just love making things more expensive, even as the 'service' becomes ever more farcical...
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Andy
(@andrewstonell1) reported
@ThreeUKSupport is there any work going on in the NR29 area, as signal has been bad since lunch time again
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SeKo__
(@Ajs_29) reported
@ThreeUK hi i keep having problem with my mobile broadband! No internet access!Please help i use it for my online order!