3 (Three) Outage Report in The City of Brighton and Hove, Brighton and Hove, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in The City of Brighton and Hove, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in The City of Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near The City of Brighton and Hove, Brighton and Hove, England
The most recent 3 (Three) outage reports came from the following cities: Lewes, Hove, Haywards Heath, Brighton, Burgess Hill, Lancing and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near The City of Brighton and Hove, England
Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Lisa
(@Tich500) reported
from
Worthing, England
Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport My phone works fine on the network
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Rosa Ylä-Jussila
(@rosaisabella19) reported
from
Worthing, England
@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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Buxton The Red
(@BuxtonTheRed) reported
from
Brighton and Hove, England
@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Andrew Robb
(@haggis767) reported
from
Hove, England
@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Nimr Banu Hashim
(@NimrBanuHashim) reported
@ThreeUK How about Three UK Network don’t lie to there customers about there Network Connectivity It’s very laughable I pay £67 per month for both voice and 4 or 5G in Harrow area!!! First and foremost STOP lying to your customers and give us what we paid for honestly. We want SPEED NOW
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Empress’
(@Naazzyp) reported
@ThreeUK the signal I’ve been receiving recently is appalling!!! My WiFi @NOWTV_It seems to be doing way my justice. I literally have to put my phone on airplane mode @ home just to get signal using the WiFi, why am I paying for my contract please? My contact soon ends 🥳
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Ernie Thornton
(@darealern) reported
Clearly no body at @ThreeUK have any knowledge on how to treat loyal paying customers
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Empress’
(@Naazzyp) reported
@ThreeUKSupport My phone is brand new! Thank you very much, and the sim is fairly new I haven’t Even had this sim for 1 year so don’t try down play me like I’m stupid! I said it’s your company and your still not listening
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Empress’
(@Naazzyp) reported
@ThreeUK without my @NOWTV_It WiFi my phone doesn’t seem to work, and it’s always on 3G why it’s on 3? When we have 4G & 5G??? Why Is the signal always only 2 bars? How is @NOWTV_It doing better at signal than you? I’ve been with 3 for over 10+ years it’s time to make a change!
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Liz Lightstone #IstandwithUkraine🇺🇦
(@kidneydoc101) reported
@AdamCaplin @ThreeUK And then you ring 333 and get multiple automated options but none of them solve the problem or get you to a human!!!
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clarkeyboy
(@clarkeyboy) reported
@ThreeUKSupport Hey Suzi. It works with another browser but I find it surprising that you don't support Chrome
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Mike Klymko
(@MikeKlymko) reported
@ThreeUKSupport stranded without data in Canada by Three. Never had roaming issues previously and charged £36 before I got off the plane. Furious!!!
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chris old
(@chrisold9) reported
@LekhaniChirwa @ThreeUK I am having the same problem and I am with @o2. my phone is unusable at times
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Dr Nimr Banu Hashim
(@NimrBanuHashim) reported
@ThreeUK How about Three UK Network don’t lie to there customers about there Network Connectivity It’s very laughable I pay £67 per month for both voice and 4 or 5G in Harrow area!!! First and foremost STOP lying to your customers and give them what they pay for honestly. We want SPEED!