3 (Three) Outage Report in The City of Brighton and Hove, Brighton and Hove, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in The City of Brighton and Hove, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in The City of Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near The City of Brighton and Hove, Brighton and Hove, England
The most recent 3 (Three) outage reports came from the following cities: Henfield, Worthing and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near The City of Brighton and Hove, England
Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport My phone works fine on the network
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Andrew Robb
(@haggis767) reported
from
Hove, England
@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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Lisa
(@Tich500) reported
from
Worthing, England
Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Buxton The Red
(@BuxtonTheRed) reported
from
Brighton and Hove, England
@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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richi blennerhassett
(@eurocitizen) reported
from
Brighton and Hove, England
@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦
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Rosa Ylä-Jussila
(@rosaisabella19) reported
from
Worthing, England
@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Bunce
(@Supernova36) reported
Been a @ThreeUK customer for a decade but will be leaving next contract due to them bringing back roaming charges. Even in the Go Roam countries that didn’t have them before the EU law. Go Roam was your USP, why would people stick around or now..? Ridiculous. @ThreeUKSupport
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mark foan
(@mark_foan) reported
@antoniosteve @ThreeUK Problem is within a short space of time they will all have roaming charges. Where u go then? Off the grid?
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Chris McStill
(@SeasideChris) reported
@TomTalksCars @ThreeUK Yup. I put up with pretty poor coverage in some areas because of it. No point in staying now.
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Northern Wine School
(@northwineschool) reported
from
Bury, England
@ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early
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Christina Tam
(@CTamstar) reported
@ThreeUK going to have to say #byebye to three. Now the #roamingcharges are kicking on. I don't need you. It was the only reason I stayed for so long. Reception is never good enough but put up with it.
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TherealMandalorian
(@MisterJamie) reported
@ThreeUKSupport @DannyB648 Does that mean all your new contracts are going down to reflect the fact the inclusive roaming charges are now only being paid for by customers using it?
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CDes
(@CDesborough) reported
@ThreeUKSupport @al_quaker "It also means only those who roam will pay for the service, rather than customers who stay in the UK also absorbing this cost." - You going to put the cost of contracts down then for those not going abroad? Thought not.
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DangerDave
(@Dangerdave1979) reported
@ThreeUK Not a big enough network to cover the EU without extra roaming costs though?
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Sam
(@samueld303) reported
@ThreeUK looks like there is now no reason to stay a 3 customer after 10 years. Bringing back roaming charges and you have lost your only competitive advantage.
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Maurice Kelly
(@mauricerkelly) reported
@Bolster @revdenoodles @ThreeUK For me it’s probably EE. Coverage where we live is poor and O2/Vodafone are no good here at all.