3 (Three) outages and service status in The City of Brighton and Hove, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around The City of Brighton and Hove, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in The City of Brighton and Hove, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in The City of Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near The City of Brighton and Hove, England
Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Steven (@clough69) reported from Brighton and Hove, England@ThreeUKSupport live chat not working on your website. Can someone help on here via DM?
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Andrew Robb (@haggis767) reported from Hove, England@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@ThreeUKSupport Shit. Bingo. For all 12 excuses. @Ofcom @Three_Is_Broken
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@Three_Is_Broken Like the idiot who said we will compensate you so you don't have to pay any bills... I'm still getting water, electric and @ThreeUK bills... Chat was logged and made public
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Steve (@clough69) reported from Shoreham-by-Sea, England@ThreeUK how long will your app be down for please? Upgrade day getting rather frustrating !
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david tewkesbury (@dtewkesb) reported from Hove, England@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!
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AlanAsound (@AlanAsound) reported from Brighton and Hove, England@ThreeUKSupport Thanks for clearing that up. That wasn’t explained on the website. The problem with the carousel means you have to wait to get your luggage on arrival. I’ll test it out though in two weeks and let you know!
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Heather Currie (@HeatherCurrie18) reported from Shoreham-by-Sea, England@ThreeUKSupport Is your app down or something I can’t get onto it to check my data
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Mrs Puddings & Pies (@RosiePosieBTN) reported from Brighton and Hove, England@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@ThreeUKSupport Been like it since she'll last year. It's not my sim, not my phone, it's outage that is showing on your website.. it's says we have a fault and we need to go onto private land to fix. 9 months is a long time @Ofcom
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Tony Keaveny (@TonyKeaveny) reported from Shoreham-by-Sea, EnglandJust come back from #Cyprus where my #mobile signal & usage was fantastic. Landed back in the #UK and the @ThreeUKSupport service is utterly terrible despite having 4G and 3/4 bars. #CustomerService
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Lisa (@Tich500) reported from Worthing, EnglandDear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
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🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, EnglandCongrats to @qatarairways who take the worse customer service crown from long standing winners @ThreeUK
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stuart wall (@StuartWall34) reported from Worthing, England@ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange
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Heather Currie (@HeatherCurrie18) reported from Shoreham-by-Sea, England@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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Lou (@LouWilde80) reported from Hove, England@ThreeUK months and months of poor network, still no change. Haven't been able to call from the network in months. How do you plan on compensating your customers ?
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richi blennerhassett (@eurocitizen) reported from Brighton and Hove, England@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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McTebow (@Scottish_jet_79) reported@JosefNixon @ThreeUK it’s really awful :-(
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ThEUnReaLWuN (@ThEUnReaLWuN) reportedAfter being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!
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P (@pn_d00) reportedHi @ThreeUK, just wondering why I can’t see the £1 cafe nero offer in the three+ app anymore. Has the partnership ended, or is it just a temporary app issue?
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Rohit Kumar (@rohittkumarr28) reported@ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.
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LottageLady (@Lottagelady11) reported@ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?
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Danielle (@elektramonster) reported@status_is_down Since arriving in North Norfolk on holiday, there is no 3uk service whatsoever, for miles around where we are staying which is weybourne area. Have to dive over 30 mins on any direction to get even a tiny signal. #threeuk @ThreeUKSupport
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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Deborah Benady 💙 (@demube) reported@ThreeUK Why is voicemail not working on my 3 account? Others tell me it is the same for them
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedSo when will it happen? And your misleading tv add that your investing 11 billion in to the network yet you fail to say 4.3 billion of that is to buy @ThreeUK #ukmobilenetworks #vodaphoneUK