3 (Three) Outage Report in The City of Brighton and Hove, Brighton and Hove, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in The City of Brighton and Hove, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in The City of Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near The City of Brighton and Hove, England
The most recent 3 (Three) outage reports came from the following cities: Worthing, and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 days ago |
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Total Blackout | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Total Blackout | 2 months ago |
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2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near The City of Brighton and Hove, England
Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:
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richi blennerhassett (@eurocitizen) reported from Brighton and Hove, England@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service
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Aaron (@zeaaron) reported from Brighton and Hove, England@ThreeUK ever since you did work near my house I have had awful signal for the next 2 weeks… Basically you sent a message saying there would be network issues for 2 days but it’s been the 2 weeks after too, fine everywhere else just issues near my home. Who do I contact?
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Kurt Kiefer (@k1rtk) reported from Brighton and Hove, England@ThreeUK what’s wrong with the data network in the BN2 postcode? Got strong 4G signal but data network is all over the place!
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Forbes Coleman (@ForbesProducer) reported from Brighton and Hove, England@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Heather Currie (@HeatherCurrie18) reported from Shoreham-by-Sea, England@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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Howie McConnell (@HowieMcConnell) reported from Sompting, England@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Heather Currie (@HeatherCurrie18) reported from Shoreham-by-Sea, England@ThreeUKSupport My phone works fine on the network
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Mrs Puddings & Pies (@RosiePosieBTN) reported from Brighton and Hove, England@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Howie McConnell (@HowieMcConnell) reported from Sompting, England@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Howie McConnell (@HowieMcConnell) reported from Sompting, EnglandUp And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦
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Lisa (@Tich500) reported from Worthing, EnglandDear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
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nebskii 🇪🇺🏳️🌈🐝 (@nebskii) reported from Brighton and Hove, England@ThreeUKSupport Such a shame. Three were also different to the other networks when it came to uncapped data and your Roam Free marketing. Now you're as bad as the rest.
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Tim Murray 🔶 #MakeVotesMatter (@Tim_J_Murray) reported from Uckfield, England@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Buxton The Red (@BuxtonTheRed) reported from Brighton and Hove, England@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.
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Lou (@LouWilde80) reported from Hove, England@ThreeUK months and months of poor network, still no change. Haven't been able to call from the network in months. How do you plan on compensating your customers ?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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oliver (@ojgallanders) reported@ThreeUKSupport Hi Jade/Laura, if you note the second screenshot, at the top it refers to 5g broadband package. Yet I clicked on 4g package. You may have a problem with yr website redirecting to the wrong page.
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Ben Kasper (@BenKasper39) reported@ThreeUKSupport Tried turning it off and on many times all evening and still not working.
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Northernguy (@mcalvert1066) reported@ThreeUK Service is down in TS18/TS19 area, any idea when it'll be back working?
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David Rayden (@David_Rayden) reported@ThreeUKSupport Resolved. They unnecessarily lost my custom due to, IMHO, poor choices when faced with “upgrading” a customer. Customer services excellent. Measured, respectful, and positive response.👍🏻👍🏻
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Geek Retreat Torbay (@GRTorbay) reportedThe customer service @ThreeUK is as bad an @TalkTalk and that is saying something. No help at all with something as simple and transferring my number to a new phone
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Nicola De Mitri (@_nicolasap) reportedDid @ThreeUK make Go Roam in Europe a paid service with no communication to the users!? Or am I reading it wrong? Go Roam (aka Feel At Home, which existed before the EU free roaming mandates) was the sole reason I chose Three 7y ago. EU immigrant friends, who should I switch to?
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Gordon McWhinnie (@gmansenior) reported@ThreeUKSupport your coverage in the last few months in my area is an absolute disgrace. Fix it or I'll be off!!! #jokeofacompany
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Unubold bob (@BoB_Unubold) reported@ThreeUK @ThreeUKSupport what a dogshit network you guys are sort your signals and internet speed out
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Allan Wright (@allanwphoto) reported@ThreeUKSupport Who’s idea was disabling access to My3 portal when a billing hiccup occurs? Also not providing an easy self help route to update payment details? Shocking UX/UI design. Spent almost an hour on chat to fix. Dreadful customer journey experience. Expect better from @ThreeUK tbh.
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Kevin T B (@kevtom7) reported@ThreeUKSupport my 5g home broadband is going down for 30 second bursts every 5 minutes. I can't work or do anything. Bradford area and has been doing this now for 3 days.