3 (Three) Outage Report in The City of Brighton and Hove, Brighton and Hove, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in The City of Brighton and Hove, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in The City of Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 08: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (36%)
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Phone (12%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near The City of Brighton and Hove, Brighton and Hove, England
The most recent 3 (Three) outage reports came from the following cities: Worthing, Henfield, Hove and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Phone | |
| Henfield |
Internet | |
| Henfield |
Internet | |
| Hove |
Phone | |
| Brighton |
Phone | |
| Haywards Heath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near The City of Brighton and Hove, England
Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport My phone works fine on the network
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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richi blennerhassett
(@eurocitizen) reported
from
Brighton and Hove, England
@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service
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Kurt Kiefer
(@k1rtk) reported
from
Brighton and Hove, England
@ThreeUK what’s wrong with the data network in the BN2 postcode? Got strong 4G signal but data network is all over the place!
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Rosa Ylä-Jussila
(@rosaisabella19) reported
from
Worthing, England
@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Buxton The Red
(@BuxtonTheRed) reported
from
Brighton and Hove, England
@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Lisa
(@Tich500) reported
from
Worthing, England
Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Lynch (he/him/himbo) 🏳️🌈🏳️⚧️
(@alanplynch) reported
@ThreeUKSupport I live and work in Manchester City centre so surely you can’t claim I’m in a blackout zone or some other nonsense. The ship has sailed I’m sorry to say. Plus I get the same deal I have with you cheaper on EE.
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The Stranger
(@AFacelessFriend) reported
@ThreeUKSupport Is there something wrong with your service? For the last few days the internet provided by you guys has been shockingly bad. Seriously, I can barely use the internet to do what I need to do.
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Claudia Cain
(@MrsCCain) reported
@CaptainHippo @ThreeUK How are we supposed to WFH with this sort of service?
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FTW
(@folu_w) reported
@ThreeUK How short sighted of you wtf are you thinking? 🤢
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Meenal Doogar
(@md1009) reported
@ThreeUKSupport Your team reached out and they have resolved the issue
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport Hahahaha. Last week I had no internet for 7 days and you didn't report any issues
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Ollie ‘BuzzinH’ Allpress
(@buzzinh) reported
I really don’t think I have ever experienced such poor customer support from @ThreeUK @ThreeUKSupport as I have done this week. Long term customer considering leaving as a result.
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ignorant.sol 🔤🧙
(@ignorantnft) reported
@ThreeUKSupport It worked in Barcelona, but as soon as I came to thailand, I got a thai sim card as internet stopped working with Three, but now when I try to receive calls/make calls (even to 333 or +44 7782 333 333) it doesn't work, dead sim pretty much (can still receive messages from three)
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BBR
(@Bettysbakes) reported
@bchypnotherapy @ThreeUK #three have gone down hill! Promise to call you back and never do. Dreadful, on a level with Vodafone customer service absolutely crap. Trust pilot shows you had bad three have become, raise a compliant with them and they do f all!
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Dr Pete Jones C.Psychol. C.Sci.
(@fatwhitebloke) reported
@ConstableChaos @VodafoneGroup @ThreeUK Yeah we have the same issue. I looked at running cable from a modem on from our comms pole, but there is a loss in the cable, too much by the time it reaches the house.