3 (Three) Outage in Ledbury, Herefordshire, England

@ThreeUKSupport I haven't called. I got in touch with three ages ago who told me to get in touch with @Xiaomi who never returned my messages or emails and three have not answered my messages until I threatened not to pay

@ThreeUK I've messaged you and @Xiaomi several times about my charging port not working, if I don't hear from you to fix this in 7 days I'm stopping my payments til somebody does something

@ThreeUK ok I've been in touch with @Xiaomi 3 or 4 times about my mi11 having a faulty charging port only to be ignored. I need help or I will refuse to pay my bill as nothing is being done

@ThreeUKSupport So your saying the works been ongoing for over a month? As I’ve had many of full days pretty much with no signal.

@ThreeUKSupport any reason why your network all of a sudden is probably the worst on the planet? Never known a network go down to much. Absolute piss take when customers can’t get hold of me potentially loosing out on business. It’s every week now. WR65DR

Anyone else on @ThreeUK @ThreeUKSupport having major issues at the moment? To double check, I called my mobile from my house phone and it wouldn't let me answer. Then my house phone tried to call me again without me even calling.

@EJBrookes83 @ThreeUK hope you have more luck getting a decent signal/data speeds with @ThreeUK than we have after moving from Vodafone in September 🐢 🐢 One good thing of being imprisoned through lockdown means it’s a rarer frustration than it otherwise would be.

3 times I’ve called and it’s still not be done. Farcical service. @ThreeUKSupport

@ThreeUK I converted 2 contract numbers to PAYG last July, & transferred to 2 new contracts with 3 within 3 days. Just tried this for a 3rd contract & was told I must wait 30 days. I'm not happy! Your upgrades don't match reseller sites, that offer better deals for less #Terrible

@dpd_support just an update....lots of apologies but no action. Sorry @ThreeUKSupport you’re losing a loyal customer because of a poor delivery service.

@ThreeUKSupport Please please can someone help me, I'm on advance plan (aug 2020) I've not gone over 12gb of data and being charged for data in USA. The three rep on the phone is trying is trying negotiate how much I will accept for being charged for data!

@ThreeUK Turns out you’ve been overcharging me £43 a month for the last 6 months. In order to avoid this I apparently have to move to a contract with inferior terms? Terrible customer service, stealing money from your customers.

@ThreeUKSupport Cheers for the reply Mark, it was something that said in stock based on colour and GB selection for today on the website and also says on email straight after I confirmed it. Can you help?

@ThreeUK has to be the worst network coverage, Its a for AWFUL.

.@ThreeUK claims to have the "biggest and fastest #5G network" in the UK, (overtaking @EE) with population coverage of 54%. 5G now available in more than 400 locations across 3,000+ sites. Operator earmarked over £2bn for investment in 4G experience and 5G rollout

@ThreeUKSupport how come my signal is so poor when actually living in a city??? Is there a way to fix this???

Hi @ThreeUK - I’m not in the UK at the moment and my phone has No Service. I’m PAYG and topped up a few days ago but still no service. I can’t even receive a text to view my account online. I can’t access security codes for online banking or from Microsoft etc. Please help!

@HayleyJeanx @ThreeUKSupport Tbh you should have been checking your bills. How can you blame a network because of your own incompetence?

@ThreeUK u are a **** network I utterly regret the day I renewed my contract with u, and ur customer service is one ****** idiot after another

@chasabi @ThreeUKSupport If it's any consolation, I never have had 5G in the whole year since having a 5G phone.