3 (Three) Outage in Ilkley, Bradford, England

After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.

After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @TheO2.

@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.

@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.

@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

(2) need to be contactable at all times as my partner has a disability and is currently on a train home. Please reinstate my signal ASAP! @ThreeUKSupport @ThreeUK

@ThreeUK My network still coming and going all day today!! I am not too bothered about that until I need internet for my bus ticket!!! #fixit please!

@ThreeUK Still having properly flaky signal and internet here. 😓

Three UK customers left without data after network failure - doesn’t seem that serious @ThreeUKSupport #threedown

@ThreeUKSupport any Issue in BD6 no service

@ThreeUKSupport what is wrong with your network tonight. Cant get any signal

@AmandaMoyoXO @ThreeUK I was gonna get my iphone11 pro max with them until I saw you going on about how crap they are 😭 EE it is !!

Worst mobile network @ThreeUK :)

@ThreeUKSupport It keeps wanting to 'activate' it yet won't connect to any network, both Wi-Fi & mobile, in order to let me connect to iTunes to do this. All they offered in store was a much more expensive contract at £51pm, not the shiny upgrade I was promised last year

@ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡

@ThreeUKSupport hi guys just wondered if there was a problem with a mast in BD20 8LL, currently have no service. Thanks

@ThreeUKSupport Billing issues. Wrong information. Services suspended despite my account being up to date.

@ThreeUKSupport Nothing happens, shows all the correct carrier settings in settings but doesn’t show three in the top bar, and I get no signal. I can’t call three from it either :(

looks like @threeuk is down here in Leeds I'm on @iD_Mobile_UK and there's no mobile data although calling seems ok #ThreeDown

@ThreeUKSupport i got the replacement sim when i called up three after i got my phone stolen a while ago and only got a replacement yesterday - i’ve tried taking it out and tried in another phone too and still no service

@ThreeUKSupport I’ve done that now, apparently I’m in a low signal / no signal area. They think due to upgrading works, but that doesn’t really help me now.

@ThreeUKSupport hi, new customer to Payg to test and everything seems fine, tried to upgrade on line and they are sending me another sim. Is that right or have I messed it up. Thanks

@ThreeUKSupport It looks like the network has been down for hours.

@ThreeUKSupport LS1. @oneplus 5. I've got friends on iPhones with the same issues..

@ThreeUKSupport no signal in BD16 this morning

Can't believe I have had to buy a @ThreeUK WiFi hotspot to use my phone @LUFC Come on @BTCare get the signal sorted!

@ThreeUKSupport Hi guys, further to my tweets last month my phone is starting to have the No SIM issue again.

@ThreeUKSupport there’s been issues in the area for over 8 weeks...

@ThreeUKSupport The network issues in LS6 4RG still haven’t been fixed when I was told 2 weeks ago they would be. Had no service since October.

Managed to get thru a days work thanks to tethering my data terminal to @ThreeUK as @O2 can’t seem to fix the data issue. Massive thanks @ThreeUK for excellent customer service, guiding me thru the tethering process and ensuring it comes from data allowance so no extra charge!

@ThreeUKSupport A bit. It’s terrible at home too though. LS175BQ

@ThreeUKSupport Not particularly. It’s been terrible for a few weeks now

@ThreeUKSupport Nope, not for over a year. It happened while on a train coming back from Bristol, I lost signal and got the roaming R badge, I turned data roaming back on (I was in Japan last week, you charge £3/MB there) and got that message.

Don’t be fooled by @ThreeUK ‘a cheap prices because they are the worst network in the ******* world

@MarcAllera Test at the home of Leeds United when a game is on as nobody can get a bloody data signal! We are using a @ThreeUK WiFi thing!

@ThreeUKSupport LS6 4RG. Have no service at all & no access to WiFi.

@ThreeUK your customer service is awful.

@ThreeUK @ThreeUKSupport I considered myself a great customer who’s had four contracts at least was worth asking for a deal that it warranted. I wasn’t asking for the earth but more than you were prepared to give me. I’d appreciate a reply please

@ThreeUK @ThreeUKSupport Never wanted to leave but your price for the phone I wanted was £13 more than my new contract

@ThreeUK May I say I’m sorry we couldn’t come to an agreement that would have kept my custom. I thought me being a customer for so long might have given my an offer I could agree with.

@ThreeUK why is the internet always crap on three i have a contract with you and I don't think I should pay for something I am not really getting let me know thanks.

Awful service from @ThreeUK. Pre-ordered phone was ‘lost’ which I had to find out myself. Am told to wait for a 5 day inquiry. Meanwhile I am £100 out of pocket with no phone. Terrible first impression as a new customer.

@ThreeUKSupport simply not good enough. At no point have I turned the option off to enable calls over the allowance. I am a loyal customer and I feel sadended that I am in this situation. Can you help #makeitright ?

@ThreeUKSupport of charges forms calls are due on the next bill. I have checked online and the option to cap the bill has been turned off ! At no point have I done this. I contacted online support who have offered to to refund £40. I’ve had chance to think about this and it is...

@chloehalladey @EE @ThreeUK Well I hope nothing goes wrong with your phone or you’ll have to deal with some of the rudest and most unhelpful customer service people ever if you go to 3

@ThreeUKSupport Hi the past few days my signal has gone! I used to have 4G at home, work and out and about and I have no service now everywhere! Also happened to my sister!

@LauraEnnisK @ThreeUK @O2 I’m with 3 at the moment. Not had any issues with their customer service - though to be fair, other than when I switched over, I haven’t really used them.

@ThreeUKSupport can you help on this? Would like to watch the film tonight

@ThreeUKSupport Please help. I want to give you money.

@kellyjeaaann @ThreeUK I honestly have no problems with it. I think they're really good! Used to be connected to Wi-Fi at home but decided to just use my data all the time a few months back. I use around 80gb a month and the coverage is good with fast speeds in most places I go

@3Luser @krabbyhannah @ThreeUKSupport Registered UK Company No. 10707562 Registered Address: Churchill House, 137-139 Brent Street, London, England, NW4 4DJ Use Small Claims to recover your money if company doesn't co-operate. Raise complaint with @PSAuthorityUK

@ThreeUK's internet is done out here. Never get good signal anywhere. Definitely last time I have a contract with them.

@ThreeUKSupport network keeps dropping out, been happening for about 2 weeks TR26 area....

@ThreeUK I honestly thought I’d struggle find a network worse than EE, however I’ve managed it, frequent drop outs of 4G coverage and speeds so slow I can’t download music and browse the internet at the same time!

@ThreeUKSupport @ThreeUK this is the longest complaint I've had with you! No one can seem to resolve it. I was told I would receive a call back and I've not had anyone call me.

@ThreeUK is actually the worst network in the UK 🙃

@ThreeUK struggling with signal repeatedly. Unable to use data on my mobile despite having 4G. Have tried to contact customer service and using the chat - customer service rep didn’t call back, no help in store and chat always unavailable. #unhappy #newcustomer #complaint

@ThreeUK @ThreeUKSupport officially the worst network about!!! Do your self a favour kids and switch ASAP

@ThreeUK officially the worst network in the world!!! Do your self a favour kids and switch ASAP

@ThreeUK Reception in London is terrible. Need to switch away from three