3 (Three) Outage Report in Hermitage, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hermitage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hermitage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hermitage, England
Latest outage, problems and issue reports in Hermitage and nearby locations:
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Jess
(@bubbilygum) reported
from
Wantage, England
@ThreeUK I’ve had no internet (3G/4g) on my phone for days now, can you advise when this will be back please? Website just says you are fixing a problem in the area.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Harvey
(@JoeHarvey789) reported
@ThreeUKSupport I closed the account by calling yourselves. That was after I was told to by customer support because they can't cancel them instore. I should mention that I also went to the Bristol store in cribs causeway and they also told me they had cancelled it.
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport Can anyone help with this ASAP? My current contact will be cut off tomorrow!!!
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport They're telling me to ring and cancel, I DONT WANT TO CANCEL. I WANT MY PHONE!!
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Cerian
(@Cezza_p_) reported
@ThreeUKSupport Hi Jenn. I’ve paid £60 too much. I contacted Three last week because that was when I realised, and they told me the problem would be sorted. My bill has been changed, but I’m still £60 out of pocket.
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Justine WW 💙
(@whizzbangknits) reported
@ThreeUKSupport Plus, why can’t you do simple things like change address or give notice on a service online? It’s ridiculous to have an online presence which is only good for paying bills, I don’t have time to call, I just want to update my account.
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Joseph Harvey
(@JoeHarvey789) reported
@ThreeUKSupport @ThreeUK I have the ref. no. for the chat in which a three employee admits that there is a failure with the training provided to store colleagues and that's why I was continously charged for a service I was told was cancelled on two occasions.
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g.s.t.r 2021
(@Gstr2021) reported
@dancingstarlisa @ThreeUKSupport Back home. Same **** again. Cant get on this , that No reception Dog **** network
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport But every time I contact them they can't help either?!
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport back home. Same crap poor **** reception
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Joseph Harvey
(@JoeHarvey789) reported
@ThreeUKSupport I haven't received any info from 3 following the use of your chat support.