3 (Three) outages and service status in Hermitage, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Hermitage, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hermitage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hermitage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Hermitage, England
Latest outage, problems and issue reports in Hermitage and nearby locations:
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Steve Masters (@AnothervoiceWB) reported from Newbury, England@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is there no internet inn Newbury its been down all day
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Graham Bromham (@grahambromham) reported from Theale, England@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Sam Stribley (@samstrib) reported from Bramley, EnglandFirst day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Jess (@bubbilygum) reported from Wantage, England@ThreeUK I’ve had no internet (3G/4g) on my phone for days now, can you advise when this will be back please? Website just says you are fixing a problem in the area.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is the internet not working in Newbury its been down all day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ste 🌱 (@SteWhoPlays) reportedSo @ThreeUK tell me do you usually ignore people's request to cancel the Paramount Plus add on. I cancelled when I got an email about paying for it.....guess what, you've charged me for it. Also cancelled it again today, no confirmation email or text. Poor form
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Karl Austin (@KarlAustin) reportedWhat is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!
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UGOMMA (dye of beauty)🌍 (@UgommaGrace) reported@ThreeUKSupport what’s wrong with your network, I keep turning off my phone.. yet nothing works
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)
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Baz (@49_timelessness) reported@ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!
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Sue🦖🇮🇱💚🤍💜🏳️🌈Women, Life, Freedom (@eleonorasfalcon) reported.@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?
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David Clarke (@DavidCl88428325) reportedThis has been a continual issue of network loss and instabillity in the bt54 area, why?, are other areas more important than rural coastal areas? Why are we being cut off continually? @ThreeUKSupport
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HMoody (@MissMoody79) reported@ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice
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jimmy (@jimmysunny85) reported@ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear
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Whatever (@RealGetAGripLad) reported@ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk