3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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eloise🥂
(@EloiseTofts_) reported
@ThreeUKSupport hi, my phone keeps randomly restarting itself and when it turns back on it says ive got no sim or signal🤨 dont pay £67 a month for that
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Jordanne #GTTO
(@JordanneR_93) reported
@ThreeUKSupport Your service is fine. I use you as backup for for when Virgin Media goes down. Because you can keep the Internet going using radio waves and they can't even do it with cables.
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Paul Smith
(@SimplyPaul) reported
@ThreeUKSupport £20 credit had been applied to the account & the cap removed. Series of people promised to help. Nothing actually happened though & I felt/feel let down.
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chief
(@DJAMP92) reported
@ThreeUKSupport Awful service received today on your chat I've been waiting and asking for a refund and I'm now being forced to follow this up with the financial ombudsman and ofcom what a shambles of a network you guys run.
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Smithers
(@sprucemoose420) reported
@ThreeUK I'm having constant disconnects on my 5g router this morning in E1W - are there issues?
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Paul Smith
(@SimplyPaul) reported
@ThreeUKSupport Sadly the trouble - a data boost not applied despite lots of calls - mucked up my evening plans & forced a drive to supermarket WiFi. Was eventually promised rebooting my phone would fix problem. Did that. No data. Now after 8pm so no further 'help' available. Shambles. 🤬
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kartumöm
(@Ohu71483750) reported
@ThreeUKSupport Talked to the customer service hence the tweet! And he explained many times but she insisted she does not know anything about it !
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chief
(@DJAMP92) reported
@ThreeUKSupport On webchat so there will be proof which I now require you to fwd to me so I can get advice and help from ofcom and the financial ombudsman!
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CameronJS94
(@CameronJs94) reported
@ThreeUKSupport Yes I did I have called three for months now and no one helps us you have stoped me getting a house cost me hundreds in rent as you didn’t cancel the contract. No one has actually listened to my issue
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macdonalds froppy 💛❤️
(@SwissKnee) reported
@ThreeUK can I stop recieving offers about signing up to the exact same contract I have now for £4 a month cheaper if you've already told me I'm not allowed to cancel my current one and switch to it? thanks