3 (Three) outages and service status in Hawkhurst, England

Problems in the last 24 hours in Hawkhurst, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Hawkhurst, England

Latest outage, problems and issue reports in Hawkhurst and nearby locations:

• 
  Jon Goda (@jongoda) reported 3 minutes ago from Hunton, England

  @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 10 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!

• 
  Stevo_author (@SteveMale6) reported 17 minutes ago from Smarden, England

  Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.

• 
  Phil Davis (@ferretd69) reported 17 minutes ago from Tonbridge, England

  @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

• 
  Rajan Malhotra (@rajan78) reported 26 minutes ago from Tonbridge, England

  @ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!

• 
  Jon Goda (@jongoda) reported 28 minutes ago from Hunton, England

  @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

• 
  Jason Sherer (@jasonsherer) reported 33 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport whats the issue in TN2 please?

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 37 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

• 
  Jon Goda (@jongoda) reported 41 minutes ago from Hunton, England

  @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

• 
  Jon Goda (@jongoda) reported 42 minutes ago from Hunton, England

  @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

• 
  Jon Goda (@jongoda) reported 43 minutes ago from Hunton, England

  @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

• 
  Jon Goda (@jongoda) reported 44 minutes ago from Hunton, England

  @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

• 
  Keith #0168 (@BadgerOfSteel) reported 49 minutes ago from Tenterden, England

  Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FINGERSJOHN✌ (@jnafr) reported 10 minutes ago

  @ThreeUKSupport B43 7EQ Birmingham Still a very poor recieption (internet)

• 
  micro manager. (@MicroManager45) reported 11 minutes ago

  Can you confirm network issues, I have no phone, no broadband day 2 I'll cancel both if I hear nothing back @ThreeUKSupport

• 
  Brett (@BrettOfTheSouth) reported 15 minutes ago

  45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport

• 
  Airlim (@Mainstreamlive) reported 15 minutes ago

  @coveragechecker @ThreeUK I was surprised by a lot about it, I used to work for three so I knew there were some good places but recently since they have merged the signal around my city has just dropped quite hard, I’ve reported it many times but they don’t seem to get back to me lol

• 
  Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported 17 minutes ago

  @ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.

• 
  TheAmazingMsM (@OhDoBoreOff) reported 19 minutes ago

  @ThreeUKSupport help! Someone has a Three account in my name and defaulting on payments.

• 
  Ritchie Hanlon (@fourfor2ltd) reported 23 minutes ago

  As an existing customer @ThreeUK you are a disgrace! Finding out you been charging me £15 plus per month for 11 years for broadband! Yes my fault but could u not see it not been used and have the courtesy to contact me considering I have my mobile with you? Thieving !!!!

• 
  The Salandarian 🇮🇱🇮🇱🇮🇱🇮🇱 (@THESALANDARIAN) reported 25 minutes ago

  @ThreeUK Fix your damn app

• 
  jay.fox  (@FoxRunTime) reported 25 minutes ago

  see that signal strength? still better than @ThreeUK!

• 
  C_R_5 (@c_r_5) reported 26 minutes ago

  @ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity