3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Little
(@Mattttt66) reported
@ThreeUKSupport The chat service is a joke Ali, sorry there's no way on earth I'll waste my time on there again. Hence why I'm now on here.
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Matt Sparling
(@Hockeymatt) reported
@ThreeUKSupport I think that’s a very rude response implying this is of my doing. I declined the offer as I had already had a very bad experience on your webchat. I also offered to share all of the screenshots of that web chat but you didn’t seem to want that option. I
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Matt Little
(@Mattttt66) reported
@ThreeUKSupport Just been having a look through your @Trustpilot reviews. 2 stars out of 5 😳 I see it's not just me who's unhappy with your service!
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Neil Byrne
(@neilbyrne1) reported
@ThreeUKSupport I did an online complaint on Monday and I still haven’t had a reply
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Friction is dereliction.
(@DoandDieForThe1) reported
@Three_Is_Broken @ThreeUK Also once you put a @ThreeUK sim in, it puts there logo in to the start up firmware, no matter what network you then use. It's interferes with updates,
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Theo Wainhouse
(@TheoWainhouse) reported
Yo @ThreeUKSupport you have my name incorrect on file and your phone support just put the phone down on me. She shouted at me too it was great
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Goodematt
(@Goodematt_) reported
@ThreeUK have got to be in contention for absolute worst customer service department ever, right? It's like you've just sat some random people in front of phones and said, that's the transfer button, and that's the script. #nightmare
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许北方xubeifang
(@xubeifang) reported
@ThreeUK @ThreeUKSupport Why do 3G companies always have a network? Basically, it is difficult to connect, even if it is connected and particularly slow.
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Huw Carpenter
(@huwcarpenter) reported
@ThreeUKSupport If I don't know the postcode on the account, are you going to make it impossible to cancel as well?
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resettheatari
(@resettheatari) reported
.@ThreeUK @ThreeUKSupport Currently getting 0.2mbps down and 0.5 up in EH6. It's unusuable and I'm trying to WFH. Please fix ASAP. @Three_Is_Broken