3 (Three) outages and service status in Hawkhurst, England

Problems in the last 24 hours in Hawkhurst, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Hawkhurst, England

Latest outage, problems and issue reports in Hawkhurst and nearby locations:

• 
  Phil Davis (@ferretd69) reported 19 seconds ago from Tonbridge, England

  @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

• 
  Rajan Malhotra (@rajan78) reported 11 minutes ago from Tonbridge, England

  @ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!

• 
  Keith #0168 (@BadgerOfSteel) reported 12 minutes ago from Tenterden, England

  Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

• 
  Jon Goda (@jongoda) reported 14 minutes ago from Hunton, England

  @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

• 
  Jon Goda (@jongoda) reported 19 minutes ago from Hunton, England

  @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

• 
  Jon Goda (@jongoda) reported 27 minutes ago from Hunton, England

  @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 42 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

• 
  Jon Goda (@jongoda) reported 43 minutes ago from Hunton, England

  @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

• 
  Jon Goda (@jongoda) reported 44 minutes ago from Hunton, England

  @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 47 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!

• 
  Jason Sherer (@jasonsherer) reported 53 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport whats the issue in TN2 please?

• 
  Jon Goda (@jongoda) reported 55 minutes ago from Hunton, England

  @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

• 
  Stevo_author (@SteveMale6) reported 55 minutes ago from Smarden, England

  Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 3 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

• 
  Rob Hallam (@robj3d3) reported 5 minutes ago

  @IMAC2 @ThreeUK That sucks man. There's no way to go back to your own country just for the sake of a SIM. Funny thing is my provider has plenty of coverage in Vietnam, they just choose to be a pain @ThreeUK

• 
  sharon pollard (@aloevera75) reported 6 minutes ago

  @ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.

• 
  D J (@DJ58949) reported 7 minutes ago

  @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

• 
  Steve Lacey 🔥 (@stevelacey) reported 12 minutes ago

  @robj3d3 @ThreeUK Also you should consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK

• 
  Louisa Guise Author (@whatiwrote_) reported 13 minutes ago

  @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

• 
  Andy Co© (@andy_cowburn) reported 19 minutes ago

  What’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport

• 
  Thomas Pigg (@pigg_thomas) reported 21 minutes ago

  @robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?

• 
  Daryl Rayment (@DarylRayment) reported 22 minutes ago

  @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .

• 
  Rob Hallam (@robj3d3) reported 22 minutes ago

  @helloitsolly @ThreeUK @GoRoamless Thanks Olly Yeah, I don't get it either. It's a policy of theirs. They need me to fly back to the UK, use it in the UK, and then I'm good to go again and they'll unblock me. Not happening, so getting my family to help out very thankfully.