3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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⭐️ChelseaGirlJen⭐️📸
(@jenslenssees) reported
from
Hastings, England
Hate that I’m locked into @ThreeUK network for another year… hate it even more now that my phone signal is down! Anyone else got the same?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Collins
(@IanColl1982) reported
@ThreeUKSupport Hello. According to the device I have full connectivity and the speed still sucks.
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slowpooke
(@sloowpokk) reported
@ThreeUKSupport I don’t believe so because it’s not like I was purchasing anything as you can see in the ss. Unless it’s capped at £0? In all honesty I don’t think this is an issue on your end, too bad Xbox support is so awful.
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Swapan Monga
(@SwapanMonga) reported
@ThreeUK my number is +44 7862 950132 i walk into your westfield shop and bought topup for my number for data. And i am waiting for more than 50 minutes after charging me they’re saying they can not do anything. Customer advisor name is Hamid. Bery bad service.
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Paul McClure
(@chiefmackers) reported
I was actually changing to @O2 because of the package with Virgin. I’ve had an unlimited o2 SIM sittin in an envelope since June. But since @ThreeUK have never let me down I can’t leave now. Will cancel o2 at first chance or I’ll pay for 2 contracts if I have to til o2 expires.
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport Not a complaint I don't have a signal for long enough to do it
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Ade
(@jaytweetty) reported
@ThreeUKSupport Just to let you know that your network service around Canterbury is very bad, especially at the city centre and am currently at the whitstable road it's not good at all. Very bad signal
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J Spedding
(@Spedley1) reported
@NiksGarments @ThreeUK I use Smarty on the 3 Network. Dirt cheap with no commitment. Had no problems so far (over a year with a family of 5 accounts).
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Wanjiku Ng'ang'a
(@NgangaShiku) reported
@thedoctorkhan @SamsungTV @ThreeUK Haven't watched Netflix for some days and it's already paid for. Let's go back to what is working for most of us. Is it a compatibility problem?
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Lorna
(@eshwe) reported
@ThreeUK your service is shocking in Bristol bs7 area!
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Glenn Coomber
(@gc_hq) reported
@ThreeUKSupport Two months of terrible 5G broadband service, followed by three months of regular hassle for "unpaid" bills. I received a letter from you confirming I owe nothing - it was over! Then I received an email from the debt collection company. You are the worst.