3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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stacey kenyon
(@hoof79) reported
@ThreeUKSupport Still No signal in Cw9 7De. All four of us in our house are on three and have no signal. Yesterday I was told their was no problem but the signal checker thing said their was, now its saying no problems but their clearly is. I need my phone for work.
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graham lee scarratt
(@scazzerbazzeruk) reported
@ThreeUKSupport any reason why after two days my calls arent going through.i check network status on 3 and says it maintenance. Do you know the time estimate roughly maintenance will be complete?
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stacey kenyon
(@hoof79) reported
@ThreeUKSupport Can't log in to my3 as I have no signal and they send a code via text message when i try and log in
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K-J 🇸🇪🇪🇺🇬🇧🇳🇵
(@Eggstones) reported
@threeuksupport how do you set up call forwarding with 3? My backup phone doesn't support WiFi calling so can't make calls whilst my normal phone is being repaired.
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Louise *****
(@1990louise) reported
@DgtmooreNft @ThreeUK Your 60% of 1.5 poor bad reviews make up a total in the last 12 months are 2,343. This a your star distribution which shows 4% poor and a 87% bad. This year your organic reviews are 166 and by only inviting customers, by whom a lot of may have not bothered to send a review was 5.
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Simon Oliver
(@S1monComposes) reported
@ThreeUKSupport hi, having trouble with home broadband connectivity today, is there an issue or works in the hx3 region today? My phone network is fine, but the broadband keeps failing to connect to the internet
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Lloydy
(@Lloydy2430) reported
@ThreeUKSupport Yes the website loads but when I type my number in to login in it comes up with that error page
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Pollard
(@tdotpollard) reported
@ThreeUKSupport @johnathanlaw Doubling down on this - requested my PAC yesterday and received the same link/text at 9:02 this morning about Broadband and a Chromebook. Will also get in touch.
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travispickle
(@Poverest_pedant) reported
@ThreeUKSupport No, unfortunately there is no work around, none of our phones have wi-fi calling switching to 2G/3G doesn't work there is 0 signal. An idea when the mast will be back? It's affecting a large area.
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Lloydy
(@Lloydy2430) reported
@ThreeUK hi I'm trying to gain access to the three app and the website when I go to login it doesn't let me I need to find out how much my bill is.