3 (Three) outages and service status in Hawkhurst, England

Problems in the last 24 hours in Hawkhurst, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Hawkhurst, England

Latest outage, problems and issue reports in Hawkhurst and nearby locations:

• 
  Jon Goda (@jongoda) reported 2 minutes ago from Hunton, England

  @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 2 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

• 
  Jon Goda (@jongoda) reported 3 minutes ago from Hunton, England

  @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

• 
  Jon Goda (@jongoda) reported 21 minutes ago from Hunton, England

  @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

• 
  Jon Goda (@jongoda) reported 22 minutes ago from Hunton, England

  @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 23 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!

• 
  Phil Davis (@ferretd69) reported 27 minutes ago from Tonbridge, England

  @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

• 
  Rajan Malhotra (@rajan78) reported 27 minutes ago from Tonbridge, England

  @ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!

• 
  Jason Sherer (@jasonsherer) reported 33 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport whats the issue in TN2 please?

• 
  Jon Goda (@jongoda) reported 34 minutes ago from Hunton, England

  @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

• 
  Keith #0168 (@BadgerOfSteel) reported 38 minutes ago from Tenterden, England

  Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

• 
  Stevo_author (@SteveMale6) reported 53 minutes ago from Smarden, England

  Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.

• 
  Jon Goda (@jongoda) reported 53 minutes ago from Hunton, England

  @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deb Hiton (@DebHiton) reported 10 minutes ago

  @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!

• 
  Kira (@_itzkira) reported 12 minutes ago

  Yo @ThreeUK please go sort your 5G out, it's down in parts of NG17 and is stuck on 4G - meanwhile your website states "Our systems haven't reported any network problems" And no, it's not because of my location, I use 5G in my house every day, it's cheaper than any ISP...

• 
  Grant | Dev (@grantdotdev) reported 15 minutes ago

  I've been infuriated with @ThreeUK for over a month. My iPhone shows 4G or 5G and 4 bars of signal, yet I can't load webpages, check email, view social media or even load my @MCardtravel app to open my bus ticket. I thought the @VodafoneThreeUK acquisition was to improve signal?!

• 
  Jim D (@jnides8) reported 15 minutes ago

  First world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

• 
  Stuart (@Stuart61838784) reported 17 minutes ago

  @ThreeUK Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

• 
  Rob Hallam (@robj3d3) reported 18 minutes ago

  @helloitsolly @MatthewFoxAF @ThreeUK Exactly what I was doing, and apparently that was the problem?

• 
  stevie (@stevie_builds) reported 18 minutes ago

  @robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...

• 
  Jon Howick (@JonHowick) reported 20 minutes ago

  @ThreeUKSupport is your network down? Only got 1 bar or no signal this morning

• 
  Rhys Llwyd (@rhysllwyd) reported 20 minutes ago

  Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

• 
  Levity (@LevityODonnell) reported 21 minutes ago

  @ThreeUK Sort your **** mobile broadband network out in South Manchester. I had better service with my AOL rom disc and dial up in Y2K.