3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Molly
(@mollymolsb) reported
@ThreeUKSupport I topped up yesterday (data pack) but it’s not working & have no data so had to do cash top up
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el
(@ellietesfaye) reported
@ThreeUK are the worst phone company i’ve ever experienced. avoid
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Mark linley
(@Lordlinley) reported
@ThreeUKSupport I’ve tried but it’s too busy spoke to someone on phone and won’t put me through to complaints and won’t help so I will need to file a official complaint
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Eduardo
(@Eduardo_Tr_Dev) reported
@ThreeUK hello, how I can cancel my order??? Is any way to get useful help by this company???
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Pearcey
(@Pearcey___) reported
from
Dover, England
@ThreeUKSupport @dcdavewilson It’s CT17 9SB , Sammie. Myself and @dcdavewilson are work colleagues our personal 3 phone signal has become dreadful the last 1-2 months. Our job phones on EE are very strong.
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@ileen vaughan 🌼🐝🚶🏻♀️🚲😉
(@AileenVaugha) reported
@ThreeUK Update received a SIM card waited 20 hours for it to activate I’m now going to the store to pick up a new SIM card, I can’t believe this is how the treat their customer I’m a OAP I have been told to walk to the shop to collect the SIM card, disgusting service
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embrreu
(@Tom_Rainbow_Kid) reported
@ThreeUKSupport Hi, my internet has been down the last 7 days and have no clue what is going on. When I check the website it says there is a problem and I will be updated on the website but no updates have come through, what is going on in the CW9 6 area?
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Roxyarnie 💙 ⛱️
(@Roxyarnie1) reported
@Ant8Johnson8 @ThreeUKSupport Wow! I've never had any issues with @EE like that. Shameful!
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Mike Upjohn
(@MikeUpjohn) reported
@ThreeUKSupport I can go instore? Can they help with the whole SIM not recognised thing. Surely you should have told me what my new THREE number is for an upgraded contract???
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StretchEz
(@emartin0157) reported
@ThreeUKSupport It's asking for a three number but I don't have the phone? I rang customer services but that wasn't great?