3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (27%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Ryan
(@De4nRyan) reported
@ThreeUKSupport 07411276639 please help
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Jemaine
(@reigningjem) reported
@ThreeUKSupport This is my point proven, I take a contract out in your store, you sold me a business contract and now I’ve been left to hang. I hope someone at head office is witnessing the disgusting treatment I am receiving right here.
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Anita 💙
(@Neatamos) reported
@ThreeUKSupport I have raised a complaint and the update today is that there is no change in service so still no mobile coverage.
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andytheandy
(@andytheandy1) reported
@ThreeUK @ThreeUKSupport Careful when abroad, 3 blocked my sim due to "suspicious activity", and "investigation" min takes 5 days! No warning email or sms! Eventually took 7 days to fix. 7 days without a working sim ABROAD! fkn joke!
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Alun Thomas
(@alunT) reported
@ThreeUKSupport Is my internet going to be down again today or is the work completed? 🤞
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Dave Simpson
(@DaveSim59499746) reported
@ThreeUK worst experience ever. After 15 years of mobiles @ThreeUK worst by a country mile. Avoid at all costs @JoshSimpsonnnn
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Jamie Barron
(@gumbald) reported
@ThreeUKSupport Slight issue - I've just tried to do two further accounts and they're both doing the same... Is there some kind of general problem?
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Jemaine
(@reigningjem) reported
@ThreeUKSupport Hey Stephie, this is my point, I have tried and tried and tried. There is no point of contact in your company to help me. I have called and texted and as you can see my by last comment on marks post, i am always refused help. Even you are saying there’s no help👏 #fuckedover
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Vicky Allen
(@vickyallen3) reported
@ThreeUKSupport I’ve never had an upgrade through 3 - just a sim only plan that was renewed, but I can’t remember when that was.
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MrMilz
(@MrMilz) reported
Isn't it daylight robbery when @ThreeUK increase my monthly payments by nearly £15 without telling me anything. Sure its all in the app but i don't use it much as i have unlimited data text and all. Doesn't the value of my device drop, & as a 5 yr customer where's the discounts?