3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Oliver
(@alexoliver252) reported
@iD_Mobile_UK @ThreeUK What's up Jim? Being called into the office and made redundant because the companies gone to complete ****
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Sizewell Bee 🇬🇧
(@DrivebyThe) reported
@bestm8te @ThreeUK What levels of compensation are you expecting for your £8 a month service?
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BlueVert
(@spacejourney11) reported
@ThreeUK I had to reset the service on my phone to get it to work.
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iD Mobile
(@iD_Mobile_UK) reported
@EmmyNesbit @ThreeUK The network issue yesterday that affected calls, texts, and the iD Mobile app has now been resolved. If you’re still having issues, please try restarting your phone. Thank your for your patience. - Tom
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soph ✨
(@sophnffc) reported
@notjlo25 @ThreeUKSupport I got £30 off last months bill as well because of another issue with them that’s £80 i’ve saved due to their incompetence 10 more payments then i can switch to EE
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suzz
(@susannestone) reported
@iD_Mobile_UK @ThreeUK I’ve waited all day, and tried calling customer service/complaints, no answer!
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JM
(@Michael58573360) reported
@ThreeUKSupport @jimlforeman Data was down all over the countries
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Ian of Worcester
(@IanTwitts) reported
@ThreeUK We shouldn't individually have to go down the complaint route, you @ThreeUK should be offering us something like £20 per phone for not providing the service you offer, including 999 access. I am now looking to move my 4 contracts (wife, kids), are you going to try to keep me?
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Chris McLeod
(@ChrisMc52407705) reported
@iD_Mobile_UK @ThreeUK Texts are working to some contacts but not others for me? Have restarted my phone and still have the same issue.
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cleopatra Iv
(@Brenda32074319) reported
@ThreeUK are the phones down again? It was the same yesterday for hours and hours and now I’m trying to make calls again. Nothing’s happening. Is this gonna be a regular thing? If it is I’m going to change provider.