3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Heady
(@emmaheady) reported
@ThreeUKSupport It’s still asking for a password, I’ve never been on the website on that laptop. I think it’s picking it up from the phone number now as after putting in the number it asks for email registered to account but surely it shouldn’t even be linked yet.
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Rachel 🇮🇪
(@RachelDargan) reported
Hi @ThreeUKSupport, I recently changed to a SIM only plan (£14 a month, first 6 months for £7), but the discount hasn't been applied to my bill. I've tried using the chat function but no joy. Can you help please?
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Fat Freddy's Cat
(@stevewilley) reported
@ThreeUKSupport Hmm. Sounds to me like you're blaming the customer rather than the sales person who sees their sales targets rather than a vulnerable elderly person. She uses less than 8gb a month, currently £5pm on your website. Why would she be pushed back on to a £24pm contract?
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Carl | Hamilton Technology Systems
(@hamiltontechsys) reported
@ThreeUKSupport Amazing how Three Business are happy to let companies charge users for services and they wash their hands of it 👏 Great Customer Services right there
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Emma Harley
(@emma_harley) reported
@ThreeUK Hi, I was wondering if you could help please.I received my new handset last week. started using my new phone last Friday after 5pm and it says online it may take up to 2 working days for my old number to transfer over to my new phone, just looking for some advice, thanks
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adeelarshad
(@adeelarshad) reported
@ThreeUK can I port over to a cheaper contract I find on the same network? I'm on a rolling monthly contract atm. What is the process? Thanks!
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David
(@DavidHa35032729) reported
@ThreeUKSupport Do you have any updates as to when the issue will be fixed? Internet constantly dropping out in SE22 area
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Nickrf1966
(@nickrf1966) reported
@ThreeUKSupport @dw_rarr Got same problem with my Pixel 6 on EE. Plus also phone wont auto toggle to 4G if 5G data bad. This was before Android 13. Now in middle of EE/Google customer service sloped shoulder exchange! Seems to be a sim provider config problem....tbc
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Andrew
(@McMoobud) reported
@ThreeUKSupport I can't login to My3 on web broswer or mobile, what's going on ?
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insert name here
(@functionalname) reported
@ThreeUK Unuseable home broadband.Constant 'connected without internet'. Three claim to have been upgrading their network for years, yet I see nothing that can be called a 'network'.