3 (Three) outages and service status in Hawkhurst, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Hawkhurst, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Jason Sherer (@jasonsherer) reported from Royal Tunbridge Wells, England@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Rajan Malhotra (@rajan78) reported from Tonbridge, England@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Stevo_author (@SteveMale6) reported from Smarden, EnglandWhere UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Phil Davis (@ferretd69) reported from Tonbridge, England@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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micro manager. (@MicroManager45) reportedCan you confirm network issues, I have no phone, no broadband day 2 I'll cancel both if I hear nothing back @ThreeUKSupport
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David Clarke (@DavidCl88428325) reported@ThreeUKSupport .....1700hrs yet again your network has failed us bt54 area, no calls, no texts, no data.....
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Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reportedNever dealt with such crap customer service as @ThreeUK
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Harry (@HarryWessex) reported@ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. It’s been like this for at least 5 months.
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✨️Steph✨️ (@hellxmade_) reported@ThreeUKSupport I need to make an over due payment but due to my number being transferred to EE I'm having trouble finding the option to do that.
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 7EQ Ztill no pfoper service @ThreeUKSupport @VodafoneUK
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jamesshawvideo (@jamesshawvideo) reportedHey @ThreeUK - why is your mobile home broadband so consistent awful? I’ll be removing my direct debit and sending your hub back the shop. You cannot charge people for such a poor service.
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Geoff Lane 🏴🏴 (@send2gl) reported@ThreeUKSupport Folks, I am on PAYG and usually purchase a package to give me service. What is the minimum spend to keep my card active?
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niko (@alienLDN) reported@ThreeUK so I asked you to cancel my contract as it comes to an end and you haven’t done it just to screw more money out of me. Shame on you I will never be your customer again
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Richard Gendal Brown (@gendal) reported@lawrencenewport are you sure it’s the signal? My experience in London (on @ThreeUK) is that I have a full 4G or 5G signal yet am unable to access anything. And it varies by time of day. eg early morning on Upper St Martin’s lane in Covent Garden it’s fine. Lunchtime? Forget it. So I’m guessing the cell is overloaded or the backhaul is saturated. Either way there’s no problem with “signal”. It’s that they’re giving me basically zero bandwidth.