3 (Three) outages and service status in Hawkhurst, England

Problems in the last 24 hours in Hawkhurst, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hawkhurst, England

Latest outage, problems and issue reports in Hawkhurst and nearby locations:

• 
  Jon Goda (@jongoda) reported 1 minute ago from Hunton, England

  @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

• 
  Rajan Malhotra (@rajan78) reported 1 minute ago from Tonbridge, England

  @ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 3 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!

• 
  Jon Goda (@jongoda) reported 4 minutes ago from Hunton, England

  @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

• 
  Jason Sherer (@jasonsherer) reported 30 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport whats the issue in TN2 please?

• 
  Jon Goda (@jongoda) reported 33 minutes ago from Hunton, England

  @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

• 
  Keith #0168 (@BadgerOfSteel) reported 34 minutes ago from Tenterden, England

  Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

• 
  Jon Goda (@jongoda) reported 36 minutes ago from Hunton, England

  @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 38 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

• 
  Phil Davis (@ferretd69) reported 40 minutes ago from Tonbridge, England

  @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

• 
  Jon Goda (@jongoda) reported 43 minutes ago from Hunton, England

  @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

• 
  Stevo_author (@SteveMale6) reported 49 minutes ago from Smarden, England

  Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.

• 
  Jon Goda (@jongoda) reported 54 minutes ago from Hunton, England

  @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Georgia Rowlands (@Georg_mayy) reported 3 minutes ago

  Has anyone actually got through to @ThreeUK and their customer service?? 8 failed phone calls and I’m still no closer to getting my issue resolved. Shocking

• 
  BE11LAL (@BE11LAL) reported 4 minutes ago

  I am in Dubai and have no 4g or 5g I can’t even reach your support team via chat please help @ThreeUKSupport #urgent

• 
  Joseph Sinyor (@josephsinyor) reported 5 minutes ago

  @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

• 
  Robin Cornelius (@robincornelius) reported 5 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  FINGERSJOHN✌ (@jnafr) reported 9 minutes ago

  B43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?

• 
  Gary Beckett (@garycbeckett) reported 12 minutes ago

  @ThreeUKSupport I have the serial number of a purchase but need the imei number is this possible please - your shop can not help me

• 
  ithompsonrob 27.0 🇬🇧 (@thompsonrob) reported 13 minutes ago

  @ThreeUK @ThreeUKSupport What can I say… Your customer service/ LIVE CHAT is absolutely useless!! Absolutely disgusting and useless!! 🤬🤬

• 
  H (@Teachertweet87) reported 15 minutes ago

  @ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution

• 
  Playwriter Guy (@playwriter_guy) reported 15 minutes ago

  @ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.

• 
  Bobby Im The Problem Fagan (@Bobbyfagan1985) reported 23 minutes ago

  At @ThreeUK I will never use your product just because I’ve see it 2 much on @YouTube #ads