3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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zigzagtoes
(@zigzagtoes) reported
@trainfanmatt @elliek_123 @ThreeUK I usually do, tonight I had urgent issue that needed addressing at work, urgent as in it involved over £3m. Thankfully 2nd phone is on a dif network, unfortunately, near to all the contacts I needed are on three. A 30second solution turned into 20mins of panic due to no comms.
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martin lusty
(@MarinerMart87) reported
@ThreeUK you can shove this HUAWEI three 4g hub up your arse . Disgusting signal . Completely ruined the night to watch football . Loosing signal . 😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤
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Alan Bryan🦈
(@sharkbait1973) reported
@ThreeUK if you're going to keep sending me junk mail offering great prices your 4g home Broadband, please can you try and get the 4g right first? My signal in the local area has been getting progressively worse for months now. 7 sim cards means 7x the pain.
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Chris Ball
(@chriswb) reported
All sorts of problems with @ThreeUKSupport this evening.
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Jacqui Elliott
(@JacquiElliott12) reported
@dazj72 @ThreeUK Many people are experiencing the same problem.
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Tasha
(@Tasha2168) reported
@ThreeUK This isn’t the 1st time I mean I’ve had problems since youve been upgrading to 5G it’s terrible
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graemehanson
(@graemehanson) reported
@staceywhydontwe @ThreeUK me too. I'm in Newcastle, got one from lady in London. She was confused when I called her back. WTF?
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matthew
(@matsco534) reported
@R_a_baines @Trueblue08 @ThreeUK I'm sorry to say it is a problem when a three number calls a three number. What happens is your outgoing call get routed to a random number. The actual recipient then gets a barahe of calls just after shortly followed by a call from your number when your not near your phone.
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matthew
(@matsco534) reported
@R_a_baines @Trueblue08 @ThreeUK It's a three problem, not scammers this time
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matthew
(@matsco534) reported
@JEWELLZ1ST @ThreeUK I could understand if service was down and calls where affected, stuff happens. But my calls are diverted to random places, random people calling me and my partner, data protection breach. Different story