3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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⭐️ChelseaGirlJen⭐️📸
(@jenslenssees) reported
from
Hastings, England
Hate that I’m locked into @ThreeUK network for another year… hate it even more now that my phone signal is down! Anyone else got the same?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cydney Dobbs
(@CDobbs94) reported
@ThreeUKSupport They told me they would call me back at 5pm I’m Tuesday. I’ve filed a complaint too and still not heard back. My iPad contract ended in January and three continued to charge me money without my consent and without communication and I want to speak to somebody about this.
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H O
(@Har234234) reported
Please can someone help me @ThreeUKSupport my home broadband is unusable and has been for a while!
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SCH
(@thisismenow67) reported
@ThreeUKSupport changed to a dual SIM phone can't login into 3+ rewards, 20mins to cust servs and all they've done is ask for my phone no. & SIM number - useless
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Husna
(@husnakhatri) reported
@ThreeUKSupport I have 5G home broadband but there are network issues. How long until those in the Enfield area are fixed? Having to come off wifi to watch videos in my own library on my iPhone is a bit ridiculous. I’m a new customer so wondering whether it’s even worth staying!
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Deona Elizabeth🤍
(@DeonaElizabeth) reported
No one should EVER get an account with @ThreeUK @ThreeUKSupport. They are THE WORST network, I’ve called several times each month since last October and nothing has changed. Now when I’m leaving the network within the cooling off period, they’re trying to levy me with charges 🙃
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Adam Crossland
(@Adamski_Leeds) reported
@ThreeUKSupport hello, I cannot log into the Three app and have not been able to all day. I need to contact you guys t get my services reinstated and I can’t call 333 so the app was my only choice. Can you help?
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Deano
(@deanolium) reported
@Pseudomorph81 @ThreeUKSupport To be fair, I have a lot of time for people who work support - they're usually doing the best they can to help, even when the actual systems the services rely on are full of issues. Glad it's getting somewhere at least!
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Mike Jones
(@Konsultix) reported
@ThreeUKSupport I am a long time customer of Three and have phone and 5g broadband. I have had virtually non-existent access to data services on either for more than a week and am now looking at getting a pay as you go SIM from O2. I doubt I will ever use Three again after this.
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Sue Butler
(@drsbutler) reported
@ThreeUKSupport They said something I couldn’t understand. I asked why they were calling and pointed out cold calls were illegal and they put the phone down.
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Truth Time
(@TruthinTime2022) reported
@ThreeUK I’ve just been out in the jungle in Thailand & on boats in the ocean & still had perfect 5G coverage on AIS. Yet it amazes me that I barely get a 3G network & only 4G (also barely) in Notts city centre. Do I need to find a new provider as your coverage is dire!?