3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🇪🇺💙Carms #socialist #PJP #BLM 🏳️🌈🇰🇼
(@xxCarmxx) reported
@ThreeUKSupport Well, explain that to the website. When i log in&try to order the upgrade, it puts it through with no option to change address. Ive had a contract for years with you&never had an issue. I think i’ll check out another phone company; it will probably be cheaper anyway!
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Tippon
(@thetippon) reported
@ThreeUK Why is it that my phone gets a great connection at home, but my 3 broadband is so slow that I can't even load sites. It's down to kbps fairly regularly. I've moved the router, restarted it, and factory reset. My phone's over the data limit because BB doesn't work 😤
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andrew j gelhardt☠☠☠☠
(@gellythebelly) reported
@colonelmustard @bt_uk @ThreeUK Good luck with that mate ive been waiting on the phone for just under 1 hr ( twice phoned up 17 mins and 36 mins ) poor this from bt
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Nat P
(@natsywats) reported
@ThreeUK I have had network issues for months now. Constantly losing signal. Been a customer at same address for 10+ years and only over last year have I had these issues. What's going on in Harrow area to cause this? Told before there was work in area back in summer.
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Paul
(@paulhayward200) reported
@ThreeUK How difficult is it to return a phone back to Three? Well I would say impossible as they never send out returns bags but they like to send out letters threatening to Charge you for the unreturned phone. Now waiting for bag number 4. 2 months and still no bag
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Terry whitehurst
(@TerryWhitehurst) reported
@BryanFoss @ThreeUK @ThreeUKSupport Good luck with that! 5 years of it and 5 letters, endless calls I’m STILL waiting to have an answer that’s not an automated letter back! Even had debt collectors for 2months worth of payment after cancelling it for a 2nd time and deciding to cancel DD, Disgusting customer service
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Nigel Cheshire
(@colonelmustard) reported
@bt_uk Dunno if you're still listening @bt_uk but we're now at 6 engineer visits and still no broadband. It first went down on November 24th. That's 2 months ago. Phone advisers say there's no way to escalate - just pass through to Openreach again. #GroundhogDay Thank god for @ThreeUK
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The Bleeding Obvious🩸
(@bleedingobvs) reported
@ThreeUKSupport @Janeclar Broken for me too. Clear/reset etc. didn't work either.
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Nigel Cheshire
(@colonelmustard) reported
@gellythebelly @bt_uk @ThreeUK Ugh. Worst customer service ever. Good luck!