3 (Three) outages and service status in Hawkhurst, England

Problems in the last 24 hours in Hawkhurst, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Hawkhurst, England

Latest outage, problems and issue reports in Hawkhurst and nearby locations:

• 
  Jon Goda (@jongoda) reported 2 minutes ago from Hunton, England

  @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

• 
  Jason Sherer (@jasonsherer) reported 10 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport whats the issue in TN2 please?

• 
  Jon Goda (@jongoda) reported 18 minutes ago from Hunton, England

  @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

• 
  Jon Goda (@jongoda) reported 23 minutes ago from Hunton, England

  @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

• 
  Jon Goda (@jongoda) reported 26 minutes ago from Hunton, England

  @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

• 
  Jon Goda (@jongoda) reported 30 minutes ago from Hunton, England

  @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

• 
  Rajan Malhotra (@rajan78) reported 31 minutes ago from Tonbridge, England

  @ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!

• 
  Jon Goda (@jongoda) reported 34 minutes ago from Hunton, England

  @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

• 
  Phil Davis (@ferretd69) reported 40 minutes ago from Tonbridge, England

  @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

• 
  Keith #0168 (@BadgerOfSteel) reported 53 minutes ago from Tenterden, England

  Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 57 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!

• 
  Stevo_author (@SteveMale6) reported 58 minutes ago from Smarden, England

  Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 59 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ojuelegba beyoncé (@mideolabanji) reported 49 seconds ago

  .@ThreeUK collecting £17 from me every month for terrible “unlimited” service that requires me to revert to wifi every time is crazy. i can’t wait for my contract with you lot to be over.

• 
  Justin Barker (@JustinBarker77) reported 4 minutes ago

  @ThreeUKSupport why is there no signal at OL15 0DE? Disappeared since the Vodafone merge. Can’t even make WiFi calls have to use WhatsApp

• 
  jamie woodcock (@jamiewoodcock) reported 4 minutes ago

  @ThreeUKSupport appauled at the customer service recieved! 2 business lines blocked for the last 6 days 3admitted to data leaking my information to another business no contact from 3 when promised they would update on fraud investigation all the time my business is uncontactable

• 
  Siya (@siyabuilt) reported 5 minutes ago

  @robj3d3 @ThreeUK worst thing, the same happened with my health insurance. I go to pay, suddenly dashboard says "no basic insurance". Literally didn't even get a msg about it. Surely this has to be illegal in some way

• 
  nipplebuffet (@mimiheart29) reported 7 minutes ago

  @ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 9 minutes ago

  @ThreeUK why do I get calls everyday from +44 20 3504 5286 just one of the numbers asking me about if I’m satisfies with your network?

• 
  Nic Lloyd-Evans (@AtticAtac) reported 13 minutes ago

  @ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.

• 
  kaz (@girlieb71) reported 19 minutes ago

  @ThreeUKSupport I'm a 3 customer have been for years, never had an upgrade issue until today, didn't pass the credit check ??? Who's the best to talk to about this ?

• 
  Alastair Herbison (@herbie_belfast) reported 20 minutes ago

  @Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at

• 
  David Clarke (@DavidCl88428325) reported 22 minutes ago

  @ThreeUKSupport network down again in bt54 area!