3 (Three) outages and service status in Hawkhurst, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Hawkhurst, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Phil Davis (@ferretd69) reported from Tonbridge, England@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Rajan Malhotra (@rajan78) reported from Tonbridge, England@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jason Sherer (@jasonsherer) reported from Royal Tunbridge Wells, England@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Stevo_author (@SteveMale6) reported from Smarden, EnglandWhere UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Louisa Guise Author (@whatiwrote_) reported@robj3d3 @ThreeUK Yikes! I have never heard of this happening.
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「Fictitious Person」🏴☠️ (@Good_Bye_Earth) reported@ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please
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Tony Gee (@tonygee1) reported@ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.
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Steve Burnley (@stevenfburnley) reportedHey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse
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Martin Adams | Building Flowtelic (@Martin_Adams) reported@robj3d3 @ThreeUK Oh no, I found a service you can port your UK number to which maps it to a voip, specifically for this issue. Haven’t done it yet, but plan to.
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Rob Hallam (@robj3d3) reported@siyabuilt @ThreeUK dogass service
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the_bearded_courier 🇬🇧 🏴 (@bearded_courier) reportedAnd for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK
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GIFTSpromo (@Gpromo_UK) reported@ThreeUK So you can't provide a stable broadband connection, and tell me I can't cancel without paying an early disconnection fee? What of bunch of useless, thieving ******* ***** you are! See you in court you complete and utter ******* scum!
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Ashlar1 (@crb22462) reported@ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬
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karen mardell (@game4897) reported@ThreeUK have done me up like a kipper fuming is an understatementim on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing