3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Muktar
(@muktarahmed_) reported
Oi @ThreeUK are there issues with call quality in Exeter? Cauee mine has been dreadful for weeks
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Andrew Scott
(@AndrewS01250914) reported
@ThreeUKSupport Factory reset the B535, they won't connect. I set up the "Guest WiFi" on the router and changed the SSID to match my phone to force them to connect to it. That's working for now, but you guys need to resolve this. This is neither A fix or THE fix.
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Z
(@zoedkirk) reported
@ThreeUK absolute **** service. Still not received device to have internet at our unit, as you have tried to deliver to the incorrect address!! Trying to get through on the phone, Still waiting on hold! Sort yourselves out as I am close to cancelling the contract with you!!
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Andrew Scott
(@AndrewS01250914) reported
@ThreeUKSupport The Dots connect to my Hotspot with the Home BB SIM in it, so it's not a network issue, it has to be the router... I'm going to factory reset the router and I'll get back to you. It's peculiar as I have four Echo Dots. The old ones work fine, it's just the new ones that don't.
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Emma V
(@FrecklesFieldo) reported
@ThreeUKSupport No. He's spoken to 4 different people, and ne has been able to explain why he was not informed. Appalling customer service of which we have screenshots, and he will be changing provider. Can you please provide your formal complaints procedure?
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INFERIOR POTASSIUM
(@stressfulvirgo) reported
@ThreeUKSupport And yes, this was yesterday, was initially promised it last Thursday. No service for nearly 2 weeks now.
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Ryan Johnson
(@Age_of_spades) reported
@ThreeUKSupport This is my home postcode and it has been an issue for about 6 months
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tiyanna™ 🧡
(@tiyannataplin) reported
Very disappointed in @ThreeUK @ThreeUKSupport been waiting over a week for my new phone to be delivered to now being told it’s not even been sent out? Tempted to cancel and go elsewhere. #threemobile
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pageyboc66
(@pageyboc) reported
@ThreeUK please sort out your call centre. You have rung me 10 times and never said anything. I can't ring you as it relates to an order that didn't go through - so no number!