3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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⭐️ChelseaGirlJen⭐️📸
(@jenslenssees) reported
from
Hastings, England
Hate that I’m locked into @ThreeUK network for another year… hate it even more now that my phone signal is down! Anyone else got the same?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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paul day
(@day7262) reported
@Keir_Starmer @ThreeUK That’s ok if you can get any data at home. 3 times I’ve complained and received nothing except call us to look at the problem. No answer to calls so. I call bullshit @ThreeUK
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Harry Butcher
(@HarryButcher180) reported
@Keir_Starmer @ThreeUK CANCEL BTEC
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Philip Scott
(@PhilScottMRTPI) reported
@Keir_Starmer @ThreeUK Yes that’s down the Three UK ... not you!
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Katie White
(@katiieewhite) reported
@ThreeUKSupport hey! Please can you help get spam calls blocked for my number? Getting so many calls from Belarus it’s crazy 😭😭
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bobby m
(@deb2107) reported
@ThreeUK can I cancel my contract early it not up till June
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Alastair McArthur 🏴 🇪🇺
(@AlastairMcA) reported
@ianwestell @Keir_Starmer @ThreeUK Labour can't provide anything, they are not in power. The party you support are in power so attack them.
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Matthew Rogers
(@MatthewRogers94) reported
@ThreeUKSupport please can you respond to the above message. Communication from your staff over the phone is poor. It is not consistent or accurate. Multiple employees with different stories.
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Mumblybird
(@doylie4_claire) reported
@ThreeUK @educationgovuk @MarcusRashford can you help.spread the word?
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tottingham
(@totting17216039) reported
@Keir_Starmer @ThreeUK The biggest problem is feckless parents who can't be bothered to look after the children they brought into the world.
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@TonyCowin
(@TonyCowin) reported
@World_of_clowns @Keir_Starmer @ThreeUK True and that's why a huge and detailed infrastructure of support should have been implement before any lockdown.