3 (Three) outages and service status in Hawkhurst, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Hawkhurst, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Rajan Malhotra (@rajan78) reported from Tonbridge, England@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Phil Davis (@ferretd69) reported from Tonbridge, England@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Stevo_author (@SteveMale6) reported from Smarden, EnglandWhere UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Jason Sherer (@jasonsherer) reported from Royal Tunbridge Wells, England@ThreeUKSupport whats the issue in TN2 please?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Deb Hiton (@DebHiton) reported@ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!
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wulfsage (@wulfsagemakes) reported@robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported@ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?
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Adam Bateman (@AdamBat92308251) reported@UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.
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LovinTruth (@LuvSeekinTruth) reported@ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss
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Marc (@Marc_imms) reported@ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .
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Neddy (@NeddyOrNot) reportedIt should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?
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Steve Lacey 🔥 (@stevelacey) reported@robj3d3 @ThreeUK Also you consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK
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Matt (@Hemmerz_) reportedDo you have signal anywhere between zone 1-6 in London? ******* pony @ThreeUK