3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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karen rhodes
(@karen2512) reported
@ThreeUK issues making calls have been all afternoon
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Emily (Tig) Bridge MNutr MSc RD
(@tig_bridgeRD) reported
@ThreeUK Getting really tired and frustrated with you overcharging me for an incorrect contract. Have dealt with customer service support twice to resolve the matter but still you charge me ~200% more a month than agreed. Refund and resolution req ASAP. #daylightrobbery
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Robert Clark
(@rbclrk) reported
@ThreeUK why is my 4G so slow witha B535 router over the past two weeks? Just 246kbps down. How can we troubleshoot?
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Hayley Price
(@hayles1987) reported
@ThreeUKSupport Im on the advanced 100gb unlimited minutes plan. I always show 4g at work but it never actually works and doesn’t revert to 3G so can’t actually use any data at work and on the 3rd or 4th of every month get a text saying I’m nearly at my spend limit
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Sweta Moda
(@sweta_moda) reported
@ThreeUK Hi, The entire chat and call system seems to be down. I have travelled to france and am a three user since last two years. I am unable to use data on my goroam plan. Can you please sort this out ASAP as I can't reach the customer support team?
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Paul Morris
(@tpaulmorris) reported
Very disappointed with @ThreeUK. I took out a contract in good faith explaining that I would be abroad for protracted periods of time (I'm in the Army) and was told that the Three Go Roaming was the solution to my needs. 1/3
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G Singh D
(@Gsingh1981) reported
@The_GayDivorcee @ThreeUK and then suffer with three's horrible service for the whole length of the contract. No response to my complaints @ThreeUK
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Daniel Wright
(@Slytherinshare) reported
@ThreeUK is there an issue in the CV10 postcode area for Three, as I've been doing speedtests using @Speedtest and I've only been getting 1.3mbps download and 4.5mbps upload. This is on both a 3 sim-card on my iPhone 11, and using a Smarty Sim Card mobile Wifi.
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Celtic_Vines
(@Celtic_Vines) reported
@ThreeUK is there a problem in Glasgow?
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T
(@tkhan6) reported
@ThreeUKSupport my phone isn’t letting me receive phone calls or make them. BB1 postcode. Is it down ?