3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝕊𝕖𝕝𝕚𝕟𝕒 𝕂𝕪𝕝𝕖
(@digitalkitten) reported
@ThreeUKSupport Haven’t had broadband on my new hub for a week now. Bills paid, have reset (several times), taken sim out and back in, spoken to tech support and all they can say is maybe 7 days… maybe not then you’ll maybe see your internet back on. Wtaf????
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Elaine
(@Elaine36237443) reported
@ThreeUK What happens that I am without service, and without access to any kind of contact with Three?
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Amanda 🦄🏳️🌈
(@ayymanduh) reported
@ThreeUKSupport 👋🏻 Are there problems with the network or is in the area I’m in? Haven’t been able to get any connectivity this week. Thanks!!
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Kate Morris
(@MissKMorris__) reported
After being on the phone for 1 hour to @ThreeUK, being told the same fabricated excuse for the past 4 weeks, yet again, I’ve been told to wait 3 working days for my refund. Lost a very loyal customer after this #badpublicity #seeyouinsmallclaimscourt
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Palestine Forever 🇵🇸
(@jxzmin_ox) reported
@ThreeUK honestly I’m having so much issues with my internet. I’m on the verge of cancelling my contract. It’s been a whole month!!!
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Hannah
(@hanlouiseeee) reported
@ThreeUKSupport my broadband isn't working - are there network issues? When will they be resolved?
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Badabingsta
(@Badabingsta) reported
@ThreeUK I've asked for an invoice 3 times, once on the telephone and twice over your chat and still keep getting the same reply! This is ridiculous! email you send me doesn't have an invoice number on! chat staff is rude all I need is my invoice number why is it so difficult?
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Big Boss Bam
(@BigBossBam1) reported
@ThreeUK Shock horror, total loss of service in BN10, I don't think I've had a single month of service without issue Can you just buy them out @EE or @O2
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Victoria
(@isaidtartan) reported
@ThreeUKSupport None of the postcodes are my address, but WC1N 3JH, SW1E 5EA, WC1E 7JW, NW1 2RY are some of the places I’ve noticed the issue.
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Lizzy Grubel
(@Lizzy_Labelle) reported
@ThreeUKSupport My signal eventually improved last night but I did have 2-3 hours with almost no service.