3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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⭐️ChelseaGirlJen⭐️📸
(@jenslenssees) reported
from
Hastings, England
Hate that I’m locked into @ThreeUK network for another year… hate it even more now that my phone signal is down! Anyone else got the same?
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Enlery
(@Enlery) reported
@ThreeUK You have a technical network issue with your cellular plan. You make enough money by outsourcing your entire customer support to India. The agents are great, you need to train them about this issue, and even better, you're not RESOLVING it.
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Rootofallevil 😈
(@phillgittings) reported
@ThreeUK if i have network issues at home for mobile network am I entitled to any discount or switch providers? I've lived here for 8 years without an issue at all. When 5g came out it was at max. recently i found my network wasn't working and i have 2 walk 500y to get a signal
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J A Y M E S
(@Jaymes_exe) reported
@ThreeUKSupport can you stop cold calling me please? I'm not a customer of yours. 020 4538 4004 & 020 4502 1569. If it isn't you calling. It needs reporting for fraud?
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Samuel Sun
(@sunsamuel341) reported
Your network is non-existence since Christmas and I live in downtown Edinburgh. Customer Service does not help, refused the option of termination of the contract, stealing my money. At this point it’s an offense @ThreeUKSupport
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Shaun Edwards
(@SKEfromUK) reported
@ThreeUKSupport The 5G router has been in the same spot for 6 months. Slow down is only around 9pm each evening. Yes I have reset a few times
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Melanie MacPhee
(@macphee_melanie) reported
@ThreeUKSupport I have had no service in KY post code since 9am yesterday. Any idea when this is going to be sorted??
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Enlery
(@Enlery) reported
@ThreeUKSupport Well, that link points you in the right direction. @ThreeUKSupport @ThreeUK You are having a problem with your cellular plan. Once you unpair a watch and then try to re-pair a watch, an error message appears. Yet NO ONE is able to help. The issue has been going on for 3-4 months
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Sean
(@kemik) reported
@ThreeUKSupport Can I sign up for a contract via your website if I'm already a 3 customer, and then move my old 3 number to that new SIM?
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Paul Edwards
(@widnespaul87) reported
@ThreeUK can you tell me why the customer advisor I'm currently speaking too has told me you started billing me before I received my phone. But she's unwilling to refund the amount or let me speak to her supervisor or complaints team?
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Dan Nathan
(@dmnathan) reported
@ThreeUKSupport I have twice requested my pac code. Never received