3 (Three) Outage Report in Hawkhurst, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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TOBY SHAW
(@TobyShawPhoto) reported
from
Hastings, England
@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Mark Boulton
(@markb44z) reported
from
Hastings, England
@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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A Little Bit Longer 💔
(@AnnCarters) reported
How sad it is that after over three years with @ThreeUK, I’m almost definitely going to switch because of their awful support. Well done @ThreeUKSupport, well done.
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▫▫Anna M Hughes▫▫
(@nnahooz) reported
@ThreeUKSupport I still have poor service. What's the excuse now!?
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Gary Foster 🇪🇺🇬🇧
(@squeak251) reported
@ThreeUKSupport Nope, nothing improved. Being sent a new sim, but still not impressed with being hung up on, twice, very poor form. If the network issues don’t improve I’ll be going elsewhere.
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2i0SJV
(@2i0Sjv) reported
@ThreeUKSupport 13 hours later and still no reply or help. Your customer service is shocking!
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Rhys Jones
(@RSJones91) reported
@ThreeUKSupport Requested my Pac last friday, spoke to you monday and Thursday over the phone. I was promised that by yesterday I would have my Pac but it still hasn't arrived. This is why I want to leave you as you can't provide satisfactory customer service and you flat out lie
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Nate
(@n__bade) reported
Why is it that whenever I try and call @ThreeUK to cancel my phone contract (during my cooling off period) the line always mysteriously drops?
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A Little Bit Longer 💔
(@AnnCarters) reported
@ThreeUKSupport Excellent support, not only I’ve been pushed around for three days, now you won’t even respond! Worst service ever.
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Eve lister
(@Evelister1) reported
@ThreeUKSupport No one has been available on webchat all morning ??? Please can you let me know the email to make a complaint you are unreasonably withholding my money now and your customer service is terrible
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Prof Steven D Heys
(@stevendheys) reported
A week down the line and no functioning phone, no returned calls from tech report or sales - THREE IS the worst I have experienced. @ThreeUKSupport
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M. Alkharaiji | د. محمّد الخريجي
(@alkhrijim) reported
@ThreeUKSupport Contract began on early 2017 & there wasn’t a delay on bill payments even for once. Then when it came to closing account due to leaving the UK for good, send few more bills for unused service. End up forced to pay for not being available at my UK address to receive mail in bills!