3 (Three) Outage Report in Dover, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dover, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Barry B.
(@basherdrummer) reported
from
Folkestone, England
@ThreeUKSupport No thank you, I tried many times b4 but the bottom line is you don’t have the infrastructure to handle all the 4G data traffic in central London - just concentrate on fixing the current major ‘no signal’ issue where I live that’s taking forever! TN290PG
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PRAKASH NAYAK
(@SRIPRAKASH76) reported
from
Folkestone, England
@vodafoneUK @ThreeUK When your Broadband is broken and your ISP doesn't fix it for days together and doesn't either inform you of an outage, you are left wondering if the company is suffering a hacking problem or ransonsomware issue or just neglect. Digital life can b challenging
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John Till
(@JohnTillUK) reported
from
Sandwich, England
@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )
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Ms Kelly V Gribben
(@kellyVGribben) reported
from
Folkestone, England
@ThreeUK OMG AS A NEW CUSTOMER TO YOU GUYS (24 HOURS) YOU ARE TOTALLY FLIPPING AWESOME.
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Pearcey
(@Pearcey___) reported
from
Dover, England
@ThreeUKSupport @dcdavewilson It’s CT17 9SB , Sammie. Myself and @dcdavewilson are work colleagues our personal 3 phone signal has become dreadful the last 1-2 months. Our job phones on EE are very strong.
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Dr Prakash Nayak
(@SRIPRAKASH76) reported
from
Folkestone, England
@ThreeUK Contacting nd getting support frm Three CS used to be v easy nd a pleasure, but looks no longer so.Cost cutting is order of the day for lots of business these days.
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SD KATO
(@D2SDKATO) reported
from
Dover, England
@ThreeUK you lot should be ashamed of the customer service you seem to think you run how can you have a Indian call center who can’t speak flipping English terrible !!!!
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Tim Bryan
(@TLB73) reported
from
Folkestone, England
@ThreeUKSupport And as for the crash issues, each time it's been a white unresponsive screen requiring a forced restart. Since the phone went this shape.
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Roy Harding
(@wavmaniac) reported
from
Canterbury, England
@ThreeUK Hello,I am an existing customer and was considering your home fi for home.Wondered if 1000 gb sim,or unlimited was available without router, and be cheaper please. Currently £16 per month with router. Thanks Roy.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Tee
(@CutePorter) reported
@Jota_Navas @LockhartLondon4 @ThreeUK Smarty and ID Mobile still have EU and International Roaming respectively. They run off the 3 network too.
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TGP
(@terrygparrott) reported
@ThreeUK @ThreeUKSupport Please sort out your network in GU14 9LP. My 4g+ router is giving me just 7Mbps download. And yes I've rebooted it!
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Diane McChesnie
(@dianemcchesnie) reported
@ThreeUKSupport can someone please provide an update of when the mobile data will be fixed in KW14 , you’ve been working on the masts for weeks and the internet is unusable . I’m a 4G broadband customer and the service is a disgrace . 1-3 mb tops & drops signal every 5 mins
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Ben (Ponkey364)
(@ponkey364) reported
Currently dealing with the buffoons at @ThreeUKSupport, who have decided that I’ll have to pay an early termination fee for the luxury of leaving their network that I can’t use because of “upgrades and maintenance”
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Ruhel ****
(@CyborgSniper) reported
@ThreeUKSupport They were delivered to my house then I had a call from the "delivery company" saying there was a mistake and they would collect the handsets tomorrow. I am a Three customer and these are O2 phones.
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Samantha Scrafton
(@Samantha_90xo) reported
@ThreeUK WORST company I have EVER dealt with! Withholding money that’s not theirs, customer service is absolutely shambles and a complaints team like no other 🤯 NEVER GET A CONTRACT WITH THIS SHAMBLES OF A COMPANY!
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karthik
(@karthikr506) reported
@ThreeUK please remove your ads on being fastest network. 5g can’t even run @WhatsApp properly. Disgrace to network speed. Poorest customer support as well. Learn from @VodafoneUK on how network should be provided. Even has to tweet from public wifi
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AndyB
(@andybno2) reported
@SkyHelpTeam regret bringing my mobile service to yourselves coming from @ThreeUKSupport constantly getting spinning wheel or no internet connection
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Natasha Day
(@NatashaMDay) reported
@ThreeUKSupport Demand for the gold phone- I asked to change colour so they said they’d have to cancel the order completely. I said not to bother as theres a risk there could be further delay and they put me on hold and cancelled anyway. I’ve already been charged for the first month
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Richard Dickman
(@RichardDickma11) reported
@ThreeUKSupport It's hard to say because it all flashes up briefly and screenshots don't work. I think there is more than one field with an AKA option, which may be part of the problem.