3 (Three) Outage Report in Dover, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dover, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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SD KATO
(@D2SDKATO) reported
from
Dover, England
@ThreeUK you lot should be ashamed of the customer service you seem to think you run how can you have a Indian call center who can’t speak flipping English terrible !!!!
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Roy Harding
(@wavmaniac) reported
from
Canterbury, England
@ThreeUK Hello,I am an existing customer and was considering your home fi for home.Wondered if 1000 gb sim,or unlimited was available without router, and be cheaper please. Currently £16 per month with router. Thanks Roy.
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John Till
(@JohnTillUK) reported
from
Sandwich, England
@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )
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Ms Kelly V Gribben
(@kellyVGribben) reported
from
Folkestone, England
@ThreeUK OMG AS A NEW CUSTOMER TO YOU GUYS (24 HOURS) YOU ARE TOTALLY FLIPPING AWESOME.
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Barry B.
(@basherdrummer) reported
from
Folkestone, England
@ThreeUKSupport No thank you, I tried many times b4 but the bottom line is you don’t have the infrastructure to handle all the 4G data traffic in central London - just concentrate on fixing the current major ‘no signal’ issue where I live that’s taking forever! TN290PG
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Banana-Mammal | Memento Mori
(@BananaMammal) reported
@ThreeUKSupport I have spoken with the online support, which they said that they had turned it off and although it says off it is still restricting me from certain sites
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport spoke to the store manager who when reading our correspondence was very apologetic and promised to get it sorted out and would be our "one point of contact" after all the problems. This seemed to be finally getting somewhere, but since this lockdown started
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Kenneth
(@KennethW1lson) reported
@ThreeUKSupport we have 5 sims on three network in my house hold, all same Internet speeds 2.01mbs, clearly something wrong, all devices show 4g+, calls and texts working perfectly, just can't use Internet as to slow to watch films, zoom calls for work, etc.
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Ariel Ward
(@arielscorner) reported
@ThreeUKSupport How about you reply to my tweet she has obviously commented under. I have tried to get in contact multiple times. You have ignored the tweets you do not want to deal with. I cant get through on the chat because I am not a three mobile customer. You’d know if you read the thread.
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Andy
(@halsteadaddick) reported
@ThreeUKSupport Me on a phone 15 months old. Was offered a £50 discount if I upgraded yesterday but why should I when I've been sold a deal phone by your company. Anyway matter how is going to the Ombudsmen, and I will be leaving your service. Pathetic and Heartless service
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Kimberley
(@KiimberIeyy_x) reported
If the rumours are true and this lockdown is till September am I **** going to to keep paying @ThreeUKSupport for a phone service I’m not even getting. I’ve been paying since November for a service I can’t use 🙄
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james
(@Jqm3s) reported
@ThreeUKSupport that doesn't work
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport Looonngg running problem over us being over promised when taking on 2 new contracts. We're the process of agreeing reimbursement and compensation. Are you seriously telling me you can't contact staff members within your own company ???
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BIG SPARTAN
(@BigSpartanSays) reported
@ThreeUK I’ve called three spoken to many people about this, nobody helps. So you think you can take my money every month and give me 60 days of half decent service and then bad service afterwards? I don’t think so.
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Kimberley
(@KiimberIeyy_x) reported
@ThreeUKSupport According to Twitter support it’s something you can’t do and I need to upgrade my contract from pay as you go to another contract, even though the girls in store said they’d move my pay as you go number onto the contract I’m paying for for a temporary number I don’t use.