3 (Three) Outage in Darvel, East Ayrshire, Scotland

@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!

@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

@ThreeUK your signal coverage in and around Glasgow is AWFUL! You might be cheap but my phone is unusable indoors or on the move. 🚮

@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

@peterbouncyball @ThreeUK @Craig_Simcox @LaraLatex @SuzanneEvans1 @VodafoneUK Been with @ThreeUK for years and have had no problems with their service and coverage. Also a bill that you expect instead of being overcharged.

@ThreeUKSupport No change this morning, Good 4G signal, still only playing Netflix over WiFi. Have tried another Phone on a different network and all ok. 🤔

@ThreeUKSupport Yeah my partner is with use also. In the house he has no signal, just checked my daughters phone. She has nothing either. But we used to get signal all over my house no problem then all of a sudden absolutely nothing. Very strange

@ThreeUKSupport there's a problem with the upstream from one of the cell sites covering TF7 5FL. Getting either very poor upload speed (0.5mbit} or 100% packet loss. Signal strength is fine, throughput its the problem.

@ThreeUKSupport Hi, I have connected Netflix customer services and they say that it is a network issue at your end.

@ThreeUKSupport No signal bars on my phone at all. Took my kids to school this morning and a couple mins walk I get signal. Back in the house I have nothing. No I haven’t tried another phone, I will try that.

@ThreeUK your service is absolute trash. I can’t stream music but able to be on socials. Wtf

@ThreeUKSupport @snapchatsupport second day my Snapchat isn’t working on three data? People on other network is working fine however those on three as well not working? Turned my device off, uninstalled the app tried everything please help

@ThreeUKSupport Yes, three told me yesterday Netflix had admitted it’s their problem- obviously it’s not Netflix- please just be honest and admit three has an issue, too many people only on three having the same problems

@ThreeUKSupport please can you fix the issue I’m having accessing Netflix. The service and website aren’t working on my Three WiFi but work via EE (mobile data) which points to you having done something!

@ThreeUK pls tell ur people in customer service to not chat nonsense to a guy that knows his stuff, bare cap in y’all rap