3 (Three) Outage Report in Cranborne, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cranborne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cranborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cranborne, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Wimborne Minster, Bournemouth and Salisbury.
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Community Discussion
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3 (Three) Issues Reports Near Cranborne, England
Latest outage, problems and issue reports in Cranborne and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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David Graham (@DavidAGraham) reported from Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Alix King (@preciousalix) reported from Ferndown, England
@ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Nicola Syms (@NicolaSyms) reported from Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting
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Richard Frame (@rafthemaster) reported from Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame (@rafthemaster) reported from Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tฏ๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎M™ (@TomMatharr) reported
@ThreeUKSupport Hi All, I'm trying to reset my password to my account but I never receive an email or text for how to do so, can you help?
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Jord (@jord_mca) reported
@ThreeUKSupport Hi. I will need to check and get back to you. Frustrating that three are looking to blame my phone and not take responsibility for the appalling signal issues. Looking at your complaints it can’t be everyone’s phone that’s the issue surely…
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Nathan Relph (@NathanRelph) reported
@ThreeUK @SMARTYMobileUK any advice for signal blackspots?🤔 my workplace, I struggle to get 3G, but 500yd up the road from there I can get 5g
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Sean Worrall (@Sean_Worrall) reported
@ThreeUKSupport you know, I'd prefer to talk to a real person rather than be forced to chase you on social media but your one e.mail is from "no reply" address when I finally find a phone number I get passed around for hours. The confirmation email said 24 hours, that was last Tuesday! Crap!
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Mark redgwell (@Blackprojects) reported
@ThreeUKSupport Can some one fix the Password reset system as every time i re type in my password the system says the passwords do not Match every single time
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the morally corrupt brad (@simplegoomba) reported
@ThreeUKSupport i purchased a new SIM/contract last wednesday and needed my Pay As You Go number to be switched. They said it would be switched today (monday) but when putting in the new sim it gave me a DIFFERENT number. I NEED that old number on the new sim. please help
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sʇɹǝqoɹ uǝɹɹɐp (@daaazure) reported
@ThreeUK got one of your mobile routers, and can successfully connect to wifi. But I cannot login to the admin area of the router, neither password works and I’ve tried multiple times. Can you help?
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Jord (@jord_mca) reported
@ThreeUKSupport Hi Kirsty. Yes I picked up a replacement Sim in January and got a little better but far from perfect. It’s the worst it’s ever been it’s a good day when there is one signal bar.
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Sean Worrall (@Sean_Worrall) reported
@ThreeUKSupport Like I said at the start, your customer sevice is a joke and your website is dishonestly misleading as is your order confirmation e.mail that I can't reply to with that annoying "noreply" address you use. This is costing me time and money...
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Vibs (@vibsiboy) reported
@ThreeUKSupport 1/2 Thanks for prompt response Kirsty..He kept on saying he cannot transfer upgrade related queries to manager..I asked him so many times but he wont..I asked him to transfer me to complaint department but he wont. I just wanted to talk to someone else as the advisor wasnt good