3 (Three) Outage in Clacton-on-Sea, Essex, England

@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less

@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please

@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.

@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!

@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls

@ThreeUK is there a problem with the network I’m unable to receive call

@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder

@ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.

@ThreeUKSupport It’s now midday and still no phone call or messages to resolve my complaint? It’s got to be the best customer service I’ve received to date (NOT!!!)

@ThreeUKSupport No, the issue was because the cancellation request created a PAC code which wasn’t used, my contract never ceased. I explained that I had no need for a PAC code or intention to take the number with me, I just needed the services to stop as I haven’t used them since July

@ThreeUK 4G service down in the West Bromwich, Birmingham area. 3G seems to be working but the 4G network has fallen over.

@ThreeUK 500 line is awful. There is clearly an issue with your telephony routing. 3 days I’ve been calling, 7 calls I’ve made all over 30 mins waiting and I’m still stuck having to listen to Dua Lipa on repeat. Online chat doesn’t get me anywhere either! Help please

🚨 WARNING 🚨 Never do your home broadband via @ThreeUK. It is awful ! 😤

@ThreeUKSupport Maybe @staceydooley needs to investigate awfulphone companies that won't allow customers the right to cancel and refund?

@ThreeUK and I though you guys have some respect for customers who contact you through twitter, sorry my mistake you are as ignorant and carefree as you staff in London Ilford Mall. These guys are expert in customer insults. 4 customers in my presence & and they made no sale.

@ThreeUKSupport 4G broadband has been down for 5 days in SE23 with no updates and no way of contacting call centre. Any news please?

@ThreeUKSupport I tried to verify it through the 3 app went through support, then activate new sim, put the 19 digit code on the sim with my phone number. Then nothing happened after that

@ThreeUKSupport I keep getting emergency calls only when I still have a couple of bars of signal