3 (Three)

3 (Three) Outage Report in Bury St Edmunds, Suffolk, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Bury St Edmunds, Suffolk, England 04/24/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (22%)

    Phone (22%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • M0MJH Mark 'Jimmy' Hickford (@M0MJH) reported from Clare, England

    @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

  • TomGawthrop Tom Gawthrop (@TomGawthrop) reported from Bury St. Edmunds, England

    @ThreeUK Bury St Edmunds & Newmarket stores are a shambles... Had me running between stores to pick up an iPhone Pro for them to then ‘realise’ they haven’t any in stock 🤔 Terrible service. I wouldn’t recommend using either of their stores if you want to purchase a phone 😤

  • chelsiemilton_ Chelsie (@chelsiemilton_) reported from Dalham, England

    @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

  • wizpip Phillip Parr (@wizpip) reported from Dalham, England

    The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • lrdoch Lou 👸🏻 (@lrdoch) reported from Dalham, England

    So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

  • ladroffilc Clifford Lewis (@ladroffilc) reported from Bury St. Edmunds, England

    @ThreeUKSupport Is there a problem with Three in Bury

  • gixer11man Ian’s Cars & Stuff (@gixer11man) reported from Thetford, England

    @ThreeUK Shame your service and quality was not as good as Red and Blue

  • JG__14 JG (@JG__14) reported from Bury St. Edmunds, England

    Thanks @ThreeUK; Yet another company only paying lip service to the Armed Forces Covenant, but not actually supporting service members. Will be recommending people avoid your service.

  • gixer11man Ian’s Cars & Stuff (@gixer11man) reported from Thetford, England

    @ThreeUKSupport Kirsty. We had internet. Well a 4G signal. Then gradually it’s getting worse and worse and ..........

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AGDun_162 Aldo (@AGDun_162) reported

    @EE And 100% more than @ThreeUK ..who can't even provide a decent 4G Signal

  • lukemotorsport 𝙇𝙪𝙠𝙚 (@lukemotorsport) reported

    @wwodb @ThreeUK You're at Le Mans - comms get battered when cars are out and effectively ringfence anything in the circuit. In 2019 we had a huge issue on le mans esports soundchecks when qually was on. I'd assume itd be similar situation with cell stuff?

  • ArgyleCharlotte Charlotte Argyle (@ArgyleCharlotte) reported

    @ThreeUKSupport - Signal issues in W2? Been down since 2pm-ish

  • L0KKO Lokko (@L0KKO) reported

    @ThreeUKSupport Pick any postcode between prestatyn and Llandudno it's slow everywhere

  • Ian_Goldsworthy Ian Goldsworthy (@Ian_Goldsworthy) reported

    @ThreeUKSupport have been trying to activate my new sim all day but keep getting an error message saying there are technical problems Any idea when this will be fixed as quite frustrating not being able to use my new phone Thanks

  • AliciaSuttonJen Alicia Sutton-Jennin (@AliciaSuttonJen) reported

    @ThreeUKSupport A communication issue? Despite being assured by your customer service team that everything had been taken care of my services have now been cut off! Thanks very much -NOT! Poor service need a new network

  • BloggingWasJP Justice of the Peace (@BloggingWasJP) reported

    @ThreeUKSupport Well it wasn’t around 11.30am Monday and several times previously. Are residents objecting to your application to build it extend a mast? And that’s the real reason for the problem

  • harrewis Paul THORNE (@harrewis) reported

    @ThreeUKSupport It’s been a holiday location for a week and is a really poor show across the whole area! A week without service.

  • glutenfreeginge Charlie👩🏻‍🦰 (@glutenfreeginge) reported

    @edscoeliacdiary @ThreeUK Im so disappointed with three recently too - never get service in my house

  • Rtclark16 Ryan Clark (@Rtclark16) reported

    @ThreeUKSupport We have a mobile on three which is able to use mobile data in the house, might it be the case it is an issue with the specific router/broadband plan? Or are mobile data and broadband separate masts/connections?