3 (Three)

3 (Three) Outage Report in Bury St. Edmunds, Suffolk, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Bury St. Edmunds, Suffolk, England 09/04/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • wizpip Phillip Parr (@wizpip) reported from Dalham, England

    The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

  • M0MJH Mark 'Jimmy' Hickford (@M0MJH) reported from Clare, England

    @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

  • gixer11man Ian’s Cars & Stuff (@gixer11man) reported from Thetford, England

    @ThreeUK Shame your service and quality was not as good as Red and Blue

  • gixer11man Ian’s Cars & Stuff (@gixer11man) reported from Thetford, England

    @ThreeUKSupport Kirsty. We had internet. Well a 4G signal. Then gradually it’s getting worse and worse and ..........

  • ladroffilc Clifford Lewis (@ladroffilc) reported from Bury St. Edmunds, England

    @ThreeUKSupport Is there a problem with Three in Bury

  • TomGawthrop Tom Gawthrop (@TomGawthrop) reported from Bury St. Edmunds, England

    @ThreeUK Bury St Edmunds & Newmarket stores are a shambles... Had me running between stores to pick up an iPhone Pro for them to then ‘realise’ they haven’t any in stock 🤔 Terrible service. I wouldn’t recommend using either of their stores if you want to purchase a phone 😤

  • chelsiemilton_ Chelsie (@chelsiemilton_) reported from Dalham, England

    @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

  • JG__14 JG (@JG__14) reported from Bury St. Edmunds, England

    Thanks @ThreeUK; Yet another company only paying lip service to the Armed Forces Covenant, but not actually supporting service members. Will be recommending people avoid your service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenGrigor Vulgar L'ol (@LaurenGrigor) reported

    @ThreeUKSupport Can I get a webchat support link? I cannot return to the UK due to COVID and NEED to exit my plan. I can't pay for a plan until June 2022 which I literally can no longer use

  • Dammyorex Dammy (@Dammyorex) reported

    @ThreeUKSupport you are officially the worst network when it's comes to customer service. I have been trying to sort something important out for 3 days, but non of your staff know what they are doing. You need to close down your sack all members of your technical team.👿😈😭💩

  • Heather_Storer Heather Storer (@Heather_Storer) reported

    @ThreeUKSupport 2/2 go to another network as you won’t do any offers for me on a 12 month contract despite me being a loyal customer for many years but will happily give new customers better deals 🙃

  • katiele0nardd Katie Leonard (@katiele0nardd) reported

    @ThreeUKSupport My data has not been working properly ever since I moved to the 3 network last month. Really disappointed. If someone could get in contact w/ me about fixing this issue. Thanks.

  • RachelC41733556 Rachel Cox (@RachelC41733556) reported

    @ThreeUKSupport No but had another bill today for £41. It states the account is closed. But it is really disgraceful that they want payment on a phone she never used and returned in good faith.

  • supernova00101 lol because my tweets violated twitt.er 'rules' (@supernova00101) reported

    @ThreeUKSupport constant emails received again stating 3 will move me on a different tariff... WTF I only took this 12 MONTH SIMO out last month

  • natsywats Nat P (@natsywats) reported

    @ThreeUKSupport I don't think I should be paying full price for a service that I am not getting! Chat feature isn't working.

  • DominicCFlageul Dominic Flageul (@DominicCFlageul) reported

    @ThreeUK @ThreeUK make sure you have a stronger drink than a coffee, if ypu are on the phone to three customer care #shambolic

  • WannabeWarhol Dr Andrew Wilford Believes Black Lives Matter #BLM (@WannabeWarhol) reported

    Hey @ThreeUK Any idea when normal wi-fi service will be restored in Chichester? It has been extremely poor bandwidth and intermittent connection since Tuesday. With working from home this is beyond 'inconvenient' as stated on your webpage.

  • DivyB DivyB (@DivyB) reported

    @ickoonite @ThreeUK Maybe a very long garbage collection?