3 (Three) Outage Report in Bury St. Edmunds, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Phillip Parr
(@wizpip) reported
from
Dalham, England
The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
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Lou 👸🏻
(@lrdoch) reported
from
Dalham, England
So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
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Tom Gawthrop
(@TomGawthrop) reported
from
Bury St. Edmunds, England
@ThreeUK Bury St Edmunds & Newmarket stores are a shambles... Had me running between stores to pick up an iPhone Pro for them to then ‘realise’ they haven’t any in stock 🤔 Terrible service. I wouldn’t recommend using either of their stores if you want to purchase a phone 😤
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Ian’s Cars & Stuff
(@gixer11man) reported
from
Thetford, England
@ThreeUK Shame your service and quality was not as good as Red and Blue
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Clifford Lewis
(@ladroffilc) reported
from
Bury St. Edmunds, England
@ThreeUKSupport Is there a problem with Three in Bury
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Ian’s Cars & Stuff
(@gixer11man) reported
from
Thetford, England
@ThreeUKSupport Kirsty. We had internet. Well a 4G signal. Then gradually it’s getting worse and worse and ..........
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Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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JG
(@JG__14) reported
from
Bury St. Edmunds, England
Thanks @ThreeUK; Yet another company only paying lip service to the Armed Forces Covenant, but not actually supporting service members. Will be recommending people avoid your service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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stephen dodds
(@cockneymagpie) reported
@ThreeUKSupport And guess what Monday has come and gone and still we have 2 sims, PAYG & Monthly contract ones does phone calls the other text messages, you could not make this up. @Ofcom you need to deal with this company 13 weeks to port a number so poor no one cares as long has we pay the £
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Ben Green
(@BEN_GR33N) reported
@ThreeUKSupport Already been through a crazy “troubleshooting” process via live chat where they wanted me to delete my cache after explaining speeds are poor all over Brighton and I have 2 devices showing the same poor speeds. Choose any Brighton postcode because its all the same, try BN1 2FN
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Kensington Park Road Taxi Shelter
(@ParkShelter) reported
@ThreeUKSupport It’s been a week now and just spoken to a customer who has been with you ten yrs is now having problems in w11 and yesterday I was told there was work in the area 🤔🤔
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Caroline Smethurst
(@cazsmet) reported
@ThreeUKSupport I have tried 4 times since yesterday to get a proof of purchase for a lost phone & each time I keep getting told I will receive by email in the next 2 hours & that I will not have to get in touch with you again. I have still not received anything. Can you Help ?
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Shaun Barnaby
(@shaunyb) reported
the concept of intelligent customer service seems to elude many right now, my hour long conversation with @ThreeUK is not going very well
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Col Dixon
(@DesignerAfloat) reported
@ThreeUK please could you supply a telephone for an ex customer to speak to your complaints and compliance team. Many thanks
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ismael sa
(@latinoinuk) reported
@ThreeUK when you fix 4g on ta188dh. More than 12 no 4g
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Robbie Andersen
(@robbieandersen) reported
@ThreeUKSupport I'm with Vodafone, but would like to switch over to 3 PAYG. I have ordered a free sim from your website 4 times, but it never arrives. I would like the esim that you offer, but I can't seem to find any information on how to get one from you. Can you help please?
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Welshy
(@artbhoy69) reported
@ThreeUKSupport Hi what’s the issue I’m ml2 7UQ area, can’t even connect to internet, been like this for a while on and off
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Papa Lazio
(@swsmith73) reported
@ThreeUKSupport I do appreciate that but some indication of length of work would be good rather than the impression that it will be completed. Is there a expected time for completion? My livelihood depends on my having a working mobile service.