3 (Three) Outage Report in Blaydon-on-Tyne, Gateshead, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lorena
(@LorenaMilena001) reported
Another day past and @ThreeUK still has not resolved the issue. For a company that prides itself in customer service, this is shameful. @ThreeUK Thank you for wasting more of my time.
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Damian
(@Damreyuk73) reported
@ThreeUK 5G mobile hub out of service all afternoon. Affected my working from home. Customer service and tech service were useless. Still no idea when it's coming back on. I wish I'd never left @virginmedia
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Paul27hockey
(@paulblackhawk) reported
@ThreeUK nobody get broadband from these! 2 weeks without WiFi. Shocking customer service and technical help! Telling me maybe another 2 weeks without it. Offered me £3 compensation lol. #jokers
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Dan_Vevers
(@Vevers07) reported
@ThreeUKSupport Yes, I’m still in the UK. I call and follow prompts 4, 5 and then 3 to get to roaming - it then says that due to technical issues, I’ll need to call later or use the app. But the screenshots above are all I get in the app when I try to enable roaming, directing me to call.
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TimeyWimey
(@SonicDalek) reported
@ThreeUKSupport How can I see that the £75 credit has been applied. I can't see it and the text messages don't say. They just say problem has been solved!
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Rebecca Ruffell
(@RebeccaRuffell) reported
@ThreeUKSupport ive had no signal for 3 days what is going on!!!
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Emma Langford
(@EmmaLan47950668) reported
@ThreeUK so disappointed that’s you can’t offer an existing customer a price that a new company can. Where is the incentive to stay…
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Alex 🇺🇦💙
(@marshallexi) reported
@ThreeUKSupport I was asking when my contract ends and the earliest date I could terminate from, which I was given.
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James Lore
(@Crow_T_Lorebot) reported
@ThreeUK I'm expecting a new phone today but haven't had a delivery time text which was supposed to come this morning, I tried calling 333 but the menu just goes in a loop: Upgrades (3) -> Other (0) -> back to main menu. pls help
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Marc
(@uglygingertroll) reported
@ThreeUKSupport Signal is atrocious. Phone cannot be used at home!!!!