3 (Three) Outage Report in Blaydon-on-Tyne, Gateshead, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Gateshead, Newcastle upon Tyne and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@sarahblaber) reported
@ThreeUK Hi I would like to follow up on a phone call as the call handler didn’t really help, we just went round in circles and I would like an update on the Fraudulent use of my details with Three… thanks!
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Harun Rabbani
(@harunrabbani) reported
@ThreeUK - the worst company I’ve had to deal with. Mis-sold me a product, charged my through DD for over a year, then had the audacity to charge me even AFTER I cancelled. 2 hours on their live chat with no closure nor recompense #ripoff
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Lee Dickinson
(@leedicko147) reported
@ThreeUKSupport Then as a reputable company such as Three they should make a one off credit to the customer rather than lie and inconvenience them. The amount of time I've wasted on the phone with incompetent members of staff is worrying.
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Kirsten Mcintosh
(@oddishxoxo) reported
@ThreeUKSupport Is that even tho iv been a 3 customer for 10 years and only upgraded ?
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Intricate Cinnamon Hat
(@oo_ab_welcome) reported
@ThreeUKSupport Still no Internet. I will be cancelling my direct debit if this poor service continues
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bluerise908
(@bluerise908) reported
@ThreeUKSupport I'm unable to register on My3 PayAsYouGo app. I've used 2 emails so far and I'm getting "Sorry, we're having some technical issues right now." Whenever I tried to register, the emails have already been "registered".. Can you please help?
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Tarka07
(@tarka07) reported
@ThreeUKSupport Contract was coming to end. Went in store to discuss options. Obviously errors were made as I have not only been charged £98 but there seems to be confusion over start date. However, I’ve just been told it’s my fault & I should complain in store. This is a business Acc!
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millie💕
(@m_ldnn_) reported
sorry. @ThreeUKSupport how long will peckham have ONE bar of service .. this is abysmal.
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Emma
(@messy1989) reported
@tomgstott @ThreeUK @O2 Appreciate the feedback, luckily for us O2 the signal for o2 is pretty decent around here.
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PatMac Radio UK
(@PatmacU) reported
@ThreeUKSupport Nope... they went into my account to take ... for some reason it didn't go through.. I phoned and paid and now its off.. this same thing happened to my wife some years ago.. she complained wasn't resolved.. you guys gave her issues and now she is n9t with ou any more..