3 (Three) Outage Report in Anlaby, City of Kingston upon Hull, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Anlaby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Anlaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Anlaby, England
Latest outage, problems and issue reports in Anlaby and nearby locations:
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
So @ThreeUK, I have had constant issues regarding BeatsX headphones that we received as part of a new contract with you. We received an exchange last weekend for a faulty pair. The new pair were also faulty. You sent us a third set which also didn’t work! So, I took both pairs
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Shelby Cronin
(@croninftjones) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport my mum had a problem and she rang up and they said they will credit her account with £20 she got a text message to confirm this and she’s rang up today again because it’s never shown on her account, apparently this credit was never applied
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Fraser Beecroft
(@FraserBeecroft) reported
from
City of Kingston upon Hull, England
Been with them for years now & have always been happy with @ThreeUK I am really losing my patience with them now! The @ThreeUKSupport has been terrible! Waiting for a number transfer now for over a month, told it would be fixed today, now it’s hopefully tomorrow! 😬🙈😡
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Rayanne
(@bethanyrayanne) reported
from
Scunthorpe, England
@ThreeUKSupport The expensive one is a direct upgrade on your website. The other is via uSwitch as a new customer. You don't want to retain customers, that's fine.
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Joanne Hutson
(@hutson_joanne) reported
from
Hessle, England
The customer service in the @ThreeUK St Stephens store is disgusting! You really need to have the staff trained in the products they sell!!!! Angry isn’t even close to how I feel with the service today! 😡😡😡
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@BowmanJamesr @tfgr_t @ThreeUK Good to see decent customer relations like this 👍
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport Hi Three. Yes they’re not great at all. I never got a PAC. So not sure where this has come from. I did say I will be leaving if this didn’t improve but haven’t done so as of yet.
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport I’ve managed to sort my issue thanks to Lucas at the King Edward St store. Was given a faulty accessory and when I tried to return it, I was told that I was wrong, it wasn’t faulty. Lucas tested it and I wasn’t wrong.
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK please sort your crap data out! Less the. 1meg download and I have season 3 of the crown to watch!
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!
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J O S H
(@Mrjlc93) reported
from
City of Kingston upon Hull, England
AHH @ThreeUK never change will you. Not as if I pay you or anything
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Chris Parker
(@ItsTheMighty) reported
from
Beverley, England
Well, this @ThreeUK outage is becoming a little tiresome. They keep telling customers they are getting back to normal, but no sign of any service here. Only been with them a week... I wonder if there's a cooling off period #threedown @DowndetectorUK
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport Hi Mark, yes things still really bad. No more then 1meg download at anytime. It’s getting beyond a joke at the moment.
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!
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Daren Hutchinson
(@Darenhutch) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport @ThreeUK Oh dear three, your customer service is abysmal. Getting information from 333 is like trying to get blood out of a stone! 1 hour on the phone yesterday, 4 calls tonight. And they ask if we are happy!#unhappy
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Captain Pug-Rosh (Tracy) - Catch me on Twitch
(@TracyRoshLuna) reported
from
City of Kingston upon Hull, England
Not best happy with my @ThreeUK choices right now. Due for upgrade, but will hugely lose out on data, plus have to pay an upfront cost, for an equivalent if not lesser by comparison handset. Long term customer. That may change. Soon.
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
So, I’ve been a @ThreeUK customer for many years and would recommend them to anyone, normally. But today, I have had enough! They sell you a contract that you cannot cancel. They sell faulty products with next to no support with exchanges. I have been on the phone with them /1
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport There was no confusion, just faulty products and badly trained, very rude staff. I have been with Three for over 10yrs and never dealt with the attitude that the St Stephens staff had
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport I charged them using the power cord supplied. I charged them from 7pm last night until 9.30 this morning. I finally got a result after almost 3hrs on the phone. Three are sending me a third pair in the post. If these don’t work, we will cancel the contract
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Christopher Blower
(@Blowerknows) reported
from
Beverley, England
.@davidhaycock - I’ve spoken with them on live chat and have been able to get discounts as the signal is so shocking. Apparently a fix was supposed to go in last week but seems like nothing has materialised as the signal remains bad in M22. Shameful, @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Danowski (he/him)
(@DanDanowski) reported
@ThreeUKSupport Chat service now not available.
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Chris Sheath
(@chrissheath) reported
@ThreeUK Why don't you do something about making the network work properly instead of giving things away
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Chris B
(@Sir_SwampThing) reported
@ThreeUKSupport I have chatted 4 times and each time I have been promised that it will be sorted in a couple of days but it never is
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Danny Cooper (Top 0.1% OnlyDans)
(@DannyBuble) reported
@ThreeUKSupport Hi can I get a call from customer service please as the number on the website doesn't work thanks
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Steven Brown
(@djsteviebuk) reported
It goes to show that being a loyal customer @ThreeUK doesn't count, as it is cheaper to sign a new contract than upgrade and renew #CustomerService #brandloyalty #justanothernumber
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Wolf
(@WolfVlogsLife) reported
@ThreeUKSupport Hey how do I set a spending cap? When I'm on it just trys offer me bundles. I'm a contract customer with unlimited everything
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Chris B
(@Sir_SwampThing) reported
@ThreeUKSupport And the chat doesn't work on the complaints page either
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Chris B
(@Sir_SwampThing) reported
@ThreeUKSupport And if I log in I am just back to the start and the chat button is not working
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Dan Danowski (he/him)
(@DanDanowski) reported
@ThreeUKSupport Thanks for helping. Roaming is enabled on my phone, but I can tell about my account since I can receive texts to login.
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Daisy Whitehouse
(@Social_Daisy) reported
@BrokenBennett @cooper_kerry @ThreeUKSupport Yes well the issue is they don’t tell you properly when it changes.