3 (Three) Outage in Roslin, Midlothian, Scotland

@ThreeUKSupport Hi, I am trying to find out if my phone has WiFi calling enabled but the info for Oneplus 7T is blank on device support. Can you help?

In other words, we’re in for a long one. Having to do a Zoom call this morning on the ropey @ThreeUK 4G network was not fun...

@ThreeUK the AI cube is rubbish keeps losing signal every day multiple times a day. I'm not paying for a service that isn't upto par.

@ThreeUK @ThreeUKSupport The reason 5th Generation (5G) technology is dangerous is because its signal is RF Radiation. There are hundreds of peer reviewed scientific studies linking RF Radiation to DNA damage and cancer (see Scientific Studies).

@ThreeUKSupport This doesn’t address any of the issues raised by the Swiss. Sorry. You know the risks but you’re only interested in £$€. The problem is, your greed is my risk.

@ThreeUK You can't even deliver 4g in Edinburgh city centre £20 a month can't even get signal to make call

@ThreeUKSupport It’s been the entire week. Even on 3G it’s very patchy and doesn’t really work despite there apparently being signal. When I load WhatsApp it can take up to 10-15 mins to connect. This is my work postcode. It’s the Scottish Government’s Victoria Quay building.

@ThreeUKSupport Not particularly, just seem to have poor service with both

@ThreeUKSupport Thank you, but it's OK, I don't really need to use it at home. Just wanted to make you aware the network is struggling around these parts

Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

@ThreeUKSupport Huawei AI cube keeps losing signal. It's pain in the ass.

@ThreeUKSupport @Rpearson081 The 999 calls connected then disconnected after I asked for the emergency service I wanted. Got a bleep tone and a message on the screen saying Network error. I tried 3 times and gave up. Police eventually called me as there were 3 lost calls and thought I was needing help.

@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.

@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport Three are shocking and have a terrible signal coverage. I had to make a 999 call three times only to be cut off each time as no signal. Thankfully someone else called for the ambulance and the heart attack patient survived.

@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

@ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.

@ThreeUK , three instant chats with 3 advisors about the lack of service, every time they “transfer” me to customer relations no one ever answers!!!! Terrible way to treat a very loyal and multi contract customer! 😡

@ThreeUKSupport @ThreeUK No service yet again. ! Losing patience Mofos 👊🏿

@ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.

@MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.

@MarinerMart87 @ThreeUK Agree. I can't rely on it at all and it goes down at the worst times. I'm supposed to be in a meeting right now.

@ThreeUKSupport It’s now midday and still no phone call or messages to resolve my complaint? It’s got to be the best customer service I’ve received to date (NOT!!!)

@ThreeUKSupport No, the issue was because the cancellation request created a PAC code which wasn’t used, my contract never ceased. I explained that I had no need for a PAC code or intention to take the number with me, I just needed the services to stop as I haven’t used them since July

@ThreeUK 4G service down in the West Bromwich, Birmingham area. 3G seems to be working but the 4G network has fallen over.

@ThreeUK 500 line is awful. There is clearly an issue with your telephony routing. 3 days I’ve been calling, 7 calls I’ve made all over 30 mins waiting and I’m still stuck having to listen to Dua Lipa on repeat. Online chat doesn’t get me anywhere either! Help please

🚨 WARNING 🚨 Never do your home broadband via @ThreeUK. It is awful ! 😤

@ThreeUKSupport Maybe @staceydooley needs to investigate awfulphone companies that won't allow customers the right to cancel and refund?

@ThreeUK and I though you guys have some respect for customers who contact you through twitter, sorry my mistake you are as ignorant and carefree as you staff in London Ilford Mall. These guys are expert in customer insults. 4 customers in my presence & and they made no sale.

@ThreeUKSupport 4G broadband has been down for 5 days in SE23 with no updates and no way of contacting call centre. Any news please?

@ThreeUKSupport I tried to verify it through the 3 app went through support, then activate new sim, put the 19 digit code on the sim with my phone number. Then nothing happened after that