3 (Three) Outage Report in Ashley Cross, Poole, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashley Cross, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashley Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (34%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
 
Live Outage Map Near Ashley Cross, Poole, England
The most recent 3 (Three) outage reports came from the following cities: Wimborne Minster.
| City | Problem Type | Report Time | 
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | 
Community Discussion
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3 (Three) Issues Reports Near Ashley Cross, England
Latest outage, problems and issue reports in Ashley Cross and nearby locations:
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Nicola Syms 
    (@NicolaSyms) reported 
    
        from
            Christchurch, England
    
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Joe 
    (@ssorhpesoj) reported 
    
        from
            Corfe Mullen, England
    
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Elaine 💙 
    (@Ela44) reported 
    
        from
            Corfe Mullen, England
    
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Joe 
    (@ssorhpesoj) reported 
    
        from
            Poole, England
    
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Stephen Edwards 
    (@Stephen61934614) reported 
    
        from
            Christchurch, England
    
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Joe 
    (@ssorhpesoj) reported 
    
        from
            Poole, England
    
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Elaine 💙 
    (@Ela44) reported 
    
        from
            Corfe Mullen, England
    
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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JimmyUnderwood™ 
    (@jamescusens18) reported 
    
        from
            Bournemouth, England
    
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Stephen Edwards 
    (@Stephen61934614) reported 
    
        from
            Christchurch, England
    
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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David Graham 
    (@DavidAGraham) reported 
    
        from
            Bournemouth, England
    
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
 
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnson 
    (@pgj99) reported 
@ThreeUKSupport @ThreeUK three 5G broadband is terrible just lately. Greatly regretting my decision to use 5G. It seemed too good to be true and it really was. #three #threebroadband
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Will Mitchell 
    (@Will_Innovator) reported 
@ThreeUKSupport I need to cancel an account on behalf of my father... he can’t do it himself because he is not well. I’m hitting a wall and it’s distressing because you guys keep telling me he needs to do it. He can’t, he’s not well... and so it goes on.
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Readydreadygo 
    (@Readydreadygo) reported 
@ThreeUKSupport @Steeledlee This is the reply I keep getting form them, what are we actually paying for if we cant get signal
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GoonerOz 
    (@GoonerOz) reported 
@ThreeUKSupport Been promised two call backs neither has transpired. Dope to customer service on Thursday and Saturday.
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Luke G 
    (@lgoodland) reported 
@ThreeUK So sick of ur service. Again u have stopped me making calls outside my “limit”, whatever that is.This is after being a loyal 3 customer for 20 yrs & never missing a payment. Also, your coverage has gone from good to awful.U brag about ur new 5G but can’t even deliver it.
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Chris Chopping 
    (@MrChrisChopping) reported 
@ThreeUK don’t worry, I don’t really value my free time so still being on hold really isn’t a problem. Are you bumping me back down the queue with every tweet?
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ThreeUKSupport 
    (@ThreeUKSupport) reported 
@lucindahawksley @ThreeUK We're not closed on Saturdays, Lucinda. What number did you call? Have you been trying to get in touch regarding the app issues? If you have, what's been going on with the app? Let us know some more and we'll do our best to help? -Chris
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Jonathon Stillwell 
    (@JonathonStillw2) reported 
@VodafoneUK @EE @ThreeUK Have you though about wind and solar powering your sites? I know you have 48v backup but wouldn't mains backup help even further? You could save millions & increase uptime. #eco #carbonfootprint #Telecoms
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Matt Reeve 
    (@mattjohnreeve) reported 
@ThreeUK worst network provider in the UK?
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Mark Nicholson 
    (@mcnic110) reported 
@ThreeUKSupport OK.Thanks for trying to help.