3 (Three) outages and service status in Ashley Cross, England

Problems in the last 24 hours in Ashley Cross, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashley Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Ashley Cross, England

Latest outage, problems and issue reports in Ashley Cross and nearby locations:

• 
  Elaine 💙 (@Ela44) reported 10 minutes ago from Corfe Mullen, England

  @keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 12 minutes ago from Poole, England

  @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 13 minutes ago from Bournemouth, England

  @ThreeUK ever since that big network outage last month, I have experienced minor outage on a number of occasions, including half an hour ago. Let’s not talk about how rubbish 4G and the WiFi has been!!! Starting to consider switching over and Black Friday is coming up...

• 
  Richard Frame (@rafthemaster) reported 15 minutes ago from Bournemouth, England

  @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

• 
  It’s Me .... Amy (@BambiAmy78) reported 16 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.

• 
  JimmyUnderwood™ (@jamescusens18) reported 18 minutes ago from Bournemouth, England

  Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

• 
  Nicola Syms (@NicolaSyms) reported 18 minutes ago from Christchurch, England

  @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

• 
  Richard Frame (@rafthemaster) reported 22 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  David Graham (@DavidAGraham) reported 22 minutes ago from Bournemouth, England

  I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

• 
  Ross (@ScubaRoss) reported 23 minutes ago from Poole, England

  @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

• 
  Richard Frame (@rafthemaster) reported 24 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  Richard Frame (@rafthemaster) reported 28 minutes ago from Bournemouth, England

  @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

• 
  Richard Frame (@rafthemaster) reported 32 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

• 
  Richard Frame (@rafthemaster) reported 41 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

• 
  Stephen Edwards (@Stephen61934614) reported 43 minutes ago from Christchurch, England

  @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

• 
  Graham (@taylorbanks1979) reported 43 minutes ago from Poole, England

  @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

• 
  Richard Frame (@rafthemaster) reported 44 minutes ago from Bournemouth, England

  @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

• 
  Joe (@ssorhpesoj) reported 47 minutes ago from Poole, England

  @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

• 
  Richard Frame (@rafthemaster) reported 54 minutes ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

• 
  Gary Denness (@garydenness) reported 55 minutes ago from Bournemouth, England

  @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  f (@bread_bread5) reported 5 minutes ago

  @ThreeUK changing the Caffè Nero code to £2 was my last straw I will be changing phone providers now. The coverage is awful, coffee was the only good thing left about you

• 
  huey freeman (@80iishh) reported 6 minutes ago

  @ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking

• 
  TheAmazingMsM (@OhDoBoreOff) reported 6 minutes ago

  @ThreeUKSupport help! Someone has a Three account in my name and defaulting on payments.

• 
  David Clarke (@DavidCl88428325) reported 7 minutes ago

  @ThreeUKSupport .....1700hrs yet again your network has failed us bt54 area, no calls, no texts, no data.....

• 
  ithompsonrob 27.0 🇬🇧 (@thompsonrob) reported 10 minutes ago

  @ThreeUK @ThreeUKSupport What can I say… Your customer service/ LIVE CHAT is absolutely useless!! Absolutely disgusting and useless!! 🤬🤬

• 
  Dlyan (@It_A_Me_DeDe) reported 13 minutes ago

  All I’ve wanted to do today after I got off work is play the new Fortnite season but I can’t because Three UK are the most incompetent ***** known to man why am I getting 400 KBPS for 3rd time this week and it’s only Thursday you ***** sort you **** out @ThreeUK

• 
  Taylor✌️ (@JulieOutrageous) reported 13 minutes ago

  @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there

• 
  Clydachjack (@Swanseajack71) reported 13 minutes ago

  Hi, have you got a time frame for when you are going to finish the maintenance in SA65QD, signal has dropped dramatically since yesterday, thanks. @ThreeUKSupport

• 
  JBids 🐷🟪 (@VuFromTheMirror) reported 18 minutes ago

  Will the £1 Nero coffee be returning @ThreeUK @ThreeUKSupport ? This was a customer retainer for me and I'd like to know whether to hold on or jump ship now?

• 
  Ibad Jan (@IbadJan115) reported 22 minutes ago

  @ThreeUK your network has become absolutely terrible. The signal keeps dropping, data is painfully slow, and I’m honestly fed up with it. I’m paying for a service that I can barely use. Please fix this issue or explain what’s going on. 😡📶 #ThreeUK