3 (Three) outages and service status in Ashley Cross, England

Problems in the last 24 hours in Ashley Cross, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashley Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Ashley Cross, England

Latest outage, problems and issue reports in Ashley Cross and nearby locations:

• 
  Alix King (@preciousalix) reported 3 minutes ago from Ferndown, England

  @ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

• 
  Richard Frame (@rafthemaster) reported 4 minutes ago from Bournemouth, England

  @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 5 minutes ago from Swanage, England

  @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

• 
  Richard Frame (@rafthemaster) reported 6 minutes ago from Bournemouth, England

  @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 13 minutes ago from Bournemouth, England

  @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

• 
  Richard Frame (@rafthemaster) reported 13 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

• 
  Richard Frame (@rafthemaster) reported 14 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

• 
  Joe (@ssorhpesoj) reported 18 minutes ago from Corfe Mullen, England

  Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 29 minutes ago from Poole, England

  @ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?

• 
  Richard Frame (@rafthemaster) reported 31 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  Ross (@ScubaRoss) reported 34 minutes ago from Poole, England

  @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

• 
  Richard Frame (@rafthemaster) reported 40 minutes ago from Bournemouth, England

  @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 42 minutes ago from Swanage, England

  @ThreeUKSupport I have 4 bars and 4G but I haven’t been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet

• 
  It’s Me .... Amy (@BambiAmy78) reported 43 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.

• 
  Richard Frame (@rafthemaster) reported 45 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  Richard Frame (@rafthemaster) reported 48 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Nicola Syms (@NicolaSyms) reported 50 minutes ago from Christchurch, England

  @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

• 
  Richard Frame (@rafthemaster) reported 52 minutes ago from Bournemouth, England

  @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

• 
  Richard Frame (@rafthemaster) reported 54 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  Richard Frame (@rafthemaster) reported 55 minutes ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DAVID GREGORY KERR (@grego76525) reported 9 minutes ago

  @ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems

• 
  Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported 9 minutes ago

  @ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.

• 
  chey (@axtumnbreeze) reported 12 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  🦄 (@IchBinLucee) reported 13 minutes ago

  @ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf

• 
  enter shakira𓅮 (@BARFJAMiN) reported 13 minutes ago

  congrats to @threeuk for finally working out how to send an emergency alert, ten minutes after every other network, then sending it again two minutes later to be sure. it’s a start, lads. might be funny to hear of nuclear apocalypse ten minutes after i’ve already been vaporised

• 
  FINGERSJOHN✌ (@jnafr) reported 15 minutes ago

  Back in B43 7EQ Birmingham @ThreeUKSupport @VodafoneUK service very very poor.

• 
  fèyí 𖤓 ° ⋆.ೃ࿔*:･𓂃⋆｡˚ ◌𓈒𖡼 (@MissFeyi) reported 21 minutes ago

  I’ve had no signal all day @ThreeUK @ThreeUKSupport

• 
  Charlie Halstead (@CharlieMansfi17) reported 21 minutes ago

  @coveragechecker @AndyUK_52 @ThreeUK It’s just ridiculous. It shouldn’t be about pairing flagship phones with flagship plans. If a phone supports the network’s full capabilities, then every customer on that network—whether they’re on pay as you go or pay monthly—should have equal access to the same 5G service.

• 
  ThEUnReaLWuN (@ThEUnReaLWuN) reported 21 minutes ago

  After being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!

• 
  MarkMark250 (@MarkMark250) reported 21 minutes ago

  @threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?