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3 (Three)

3 (Three) outages and service status in Ashley Cross, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Ashley Cross, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashley Cross, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashley Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Ashley Cross, England

The most recent 3 (Three) outage reports came from the following cities: Bournemouth.

CityProblem TypeReport Time
Bournemouth Phone 2 months ago
Poole Internet 4 months ago

Community Discussion

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3 (Three) Issues Reports Near Ashley Cross, England

Latest outage, problems and issue reports in Ashley Cross and nearby locations:

  • P_L_M97
    𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Swanage, England

    @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

  • BambiAmy78
    It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England

    @ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.

  • Ela44
    Elaine 💙 (@Ela44) reported from Corfe Mullen, England

    @keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

  • Ela44
    Elaine 💙 (@Ela44) reported from Corfe Mullen, England

    @Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent

  • taylorbanks1979
    Graham (@taylorbanks1979) reported from Poole, England

    @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

  • DavidAGraham
    David Graham (@DavidAGraham) reported from Bournemouth, England

    I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • preciousalix
    Alix King (@preciousalix) reported from Ferndown, England

    @ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

  • Unhappyconsume1
    Service please (@Unhappyconsume1) reported from Bournemouth, England

    @ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and

  • jamescusens18
    JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England

    Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

  • ssorhpesoj
    Joe (@ssorhpesoj) reported from Corfe Mullen, England

    Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

  • ssorhpesoj
    Joe (@ssorhpesoj) reported from Poole, England

    @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

  • P_L_M97
    𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England

    @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 198kHz
    Nick P (@198kHz) reported

    @ThreeUKSupport Hi good morning. I have a PAYG Sim Only deal with you and my balance is currently over £100. Have I set it up wrong as I only really use it for radio work. Are you able to help?

  • loulitagill
    loulitagill (@loulitagill) reported

    @ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!

  • IndieDevFire
    Alf ❤️‍🔥 (@IndieDevFire) reported

    @robj3d3 @ThreeUK Use TOTP 2FA instead of Texts. It's safer and you avoid this problem

  • girlieb71
    kaz (@girlieb71) reported

    @ThreeUKSupport I'm a 3 customer have been for years, never had an upgrade issue until today, didn't pass the credit check ??? Who's the best to talk to about this ?

  • speaakwin
    My Hot Topics (@speaakwin) reported

    Why the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.

  • i_amsochi
    stiches. (@i_amsochi) reported

    @ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!

  • omnishredder_
    Omni (@omnishredder_) reported

    @ThreeUK random query, after putting my current SIM in my mifi device I bought, would it be cheaper to have a SIM only for calls and texts and one purely for data or stick with the one SIM? Existing customer on SIM only roughly £30 a month

  • LFCSovereign61
    Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported

    @ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?

  • jandh65
    janice hughes (@jandh65) reported

    @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUKSupport more issues with your network, will be going with different company in a couple months when contract ends as your network is shite