3 (Three) Outage Report in Ashley Cross, Poole, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashley Cross, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashley Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashley Cross, Poole, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Wimborne Minster |
Total Blackout | |
| Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Ferndown |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Ashley Cross, England
Latest outage, problems and issue reports in Ashley Cross and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Stock
(@ChrisStock91) reported
@ThreeUKSupport I need my account details updating to read Christopher so the store can issue me a sim today or I need to cancel the contract and have the phone collected please. The service I have received has been appalling so this is my last hope before I cancel.
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𝘼𝙧𝙞𝙖𝙣𝙖 𝙀𝙡𝙞𝙨𝙖𝙗𝙚𝙩𝙝
(@_aribeth) reported
@ThreeUK How Do I Turn Off My Viocemail WITHOUT Phoning Customer Services, It’s Not An Accessible Option For Many People, So How Is It Done???
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Gifty Akuamoah
(@GiftyAkuamoah1) reported
@ThreeUKSupport Hi, I filled in the form yesterday morning to port my number over from O2. What time will my number be switched over because my O2 sim is still working and hasn't lost signal yet.
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m savage
(@msavage16071557) reported
@ThreeUK now 6 weeks and same state. 4 weeks in ,"Muazim" from the help chat said he thinks i should end the contract, get a refund and no penalties. i said ok, didn't hear anything, emailed him, no reply.
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Roger Newman
(@blueboy_gbr) reported
@ThreeUK this morning I’ve just received notification of a new plan almost DOUBLING the cost of the original plan. No prior notice and why? How to treat a customer of over 10 years!
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Roger Newman
(@blueboy_gbr) reported
@ThreeUKSupport Thanks, but it would have been better and reasonable if Three had gone about such in a friendlier manner. Calling Three is never a quick or pleasant experience so I’ll request a PAC code and take my business elsewhere.
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Matt James
(@matthewwith2ts) reported
@benwiddowson @ThreeUKSupport I spoke to CS for over an hour. It boiled down to him removing the add-one from my account. The moment he did, I was able to reach the account login page and re-subscribe. Now I’m sat waiting for it to activate
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Graeme03
(@Graeme03) reported
@ThreeUKSupport Hi Mark, thanks for your reply. After 90 mins I had to ring off. I rang back again and it is clear your customer service staff have no idea about the customer has gone away process. I am no further forward.
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Joe Roscoe
(@BalhamPope) reported
@ThreeUK can't make calls don't receive calls, welcome to @ThreeUK in the @europeanunion. Absolutely awful. Last year was bad, this... incomprehensible.
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titch🏴
(@titchyowl) reported
from
Brinsworth, England
@ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.