3 (Three) outages and service status in Ashley Cross, England

Problems in the last 24 hours in Ashley Cross, England

3 (Three) signals over the past 24 hours, with local activity from Ashley Cross, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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3 (Three) Issues Reports Near Ashley Cross, England

Latest outage, problems and issue reports in Ashley Cross and nearby locations:

• 
  Nicola Syms (@NicolaSyms) reported 34 seconds ago from Christchurch, England

  @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

• 
  Richard Frame (@rafthemaster) reported 6 minutes ago from Bournemouth, England

  @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 9 minutes ago from Swanage, England

  @ThreeUKSupport I have 4 bars and 4G but I haven’t been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet

• 
  Richard Frame (@rafthemaster) reported 14 minutes ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

• 
  Gary Denness (@garydenness) reported 15 minutes ago from Bournemouth, England

  @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

• 
  Stephen Edwards (@Stephen61934614) reported 15 minutes ago from Christchurch, England

  @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

• 
  Richard Frame (@rafthemaster) reported 19 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Richard Frame (@rafthemaster) reported 22 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  Richard Frame (@rafthemaster) reported 27 minutes ago from Bournemouth, England

  I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

• 
  Alix King (@preciousalix) reported 27 minutes ago from Ferndown, England

  @ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

• 
  Richard Frame (@rafthemaster) reported 31 minutes ago from Bournemouth, England

  @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

• 
  Elaine 💙 (@Ela44) reported 34 minutes ago from Corfe Mullen, England

  @keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.

• 
  Stephen Edwards (@Stephen61934614) reported 35 minutes ago from Christchurch, England

  @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

• 
  Service please (@Unhappyconsume1) reported 39 minutes ago from Bournemouth, England

  @ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and

• 
  Richard Frame (@rafthemaster) reported 42 minutes ago from Bournemouth, England

  @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 50 minutes ago from Bournemouth, England

  @ThreeUK ever since that big network outage last month, I have experienced minor outage on a number of occasions, including half an hour ago. Let’s not talk about how rubbish 4G and the WiFi has been!!! Starting to consider switching over and Black Friday is coming up...

• 
  Richard Frame (@rafthemaster) reported 55 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

• 
  Richard Frame (@rafthemaster) reported 55 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  Richard Frame (@rafthemaster) reported 57 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 57 minutes ago from Poole, England

  @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DP9012 (@wiganath1932) reported 4 minutes ago

  @ThreeUK I have purchased a 60GB auto renew pack from you and am still being told that my balance is £0. This happened to me last month I am a rolling contract PAYG customer and last month you took £35 off me when I only wanted to top up £10. Can somebody please help? #three

• 
  micro manager. (@MicroManager45) reported 6 minutes ago

  @ThreeUK can you conform network issues, I have no phone, no broadband..

• 
  Alex Havoc (@HavocAgain) reported 6 minutes ago

  @ThreeUKSupport are you not replying to support issues? I asked earlier when normal service in Worcester will be resumed and what was causing the disruption - any answers?

• 
  Chris (@Brutha_bear74) reported 7 minutes ago

  @ThreeUK how do I make a complaint, your 3+ is, again, not letting me in or allowing me to change the password

• 
  Ian Birch (@IanBirch1978) reported 7 minutes ago

  @ThreeUK hi , someone just called me saying they’re from three & told me i need a new sim card as it will help with slow service , when i queried it they said mine would be blocked & then hung up ! Im assuming this isn’t genuine

• 
  AndrewBirmingham (@birminghamandy) reported 8 minutes ago

  @VictoriaHa50399 Probably @vodafone again, all of Europe should stop using them because basically if you're a VF or @ThreeUK customer then YOUR contract is paying to give these ******* free phones, starve them of the revenue to do so.

• 
  FINGERSJOHN✌ (@jnafr) reported 12 minutes ago

  B43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?

• 
  Paul (@__porl__) reported 13 minutes ago

  @ThreeUK Network is all over the place today? Is workk being done / or faults Canterbury areas?

• 
  Geordie Viking (@GeordieViking) reported 13 minutes ago

  @ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.

• 
  SMARTY (@SMARTYMobileUK) reported 17 minutes ago

  @SOAMER @ThreeUK We're really sorry to hear this. There could be a few different reasons why you're experiencing Slow speeds. Please do get in touch with our team, so we can take a closer look and help sort things out.