AOL outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of AOL reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AOL Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Tullocarm (@Tullocarm) reported 49 seconds ago from Lambeth, England

  So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

• 
  The Urban Kitchen (@urbankitchen) reported 2 minutes ago from Camberwell, England

  @ShikhaJainMD Actually got 2 - never had MySpace or AOL account!

• 
  Brian Hutchinson (@bhutch41) reported 6 minutes ago from Lambeth, England

  Although I have re-installed @AOLSupportHelp on iPhone I am still receiving “wrong password” messages. Puzzling that all’s well on iPad & laptop! Help!!!

• 
  Brian Hutchinson (@bhutch41) reported 10 minutes ago from Lambeth, England

  Recurring @AOL password problem; keeps telling me “incorrect password” again; had same problem a month ago. When I input password it is accepted for a short while then same message appears again; infuriating! HELP!!!

• 
  Brian Hutchinson (@bhutch41) reported 11 minutes ago from Lambeth, England

  Still having intermittent trouble sending/receiving emails on my @AOL account. Updated password on AOL via Safari; it works. Does not work through my normal email channel either sending or receiving. Systems don’t seem to share info - help!

• 
  Jonathan Richard (@JonRichard) reported 13 minutes ago from Bromley, England

  @yungcontent And Bebo never sells to AOL

• 
  Brian Hutchinson (@bhutch41) reported 19 minutes ago from Lambeth, England

  @AOL after weeks of “wrong password” still having major problems with AOL! Seems email & via Safari not joined up. Worrying as I’m in middle of negotiations! Help!

• 
  Brian Hutchinson (@bhutch41) reported 21 minutes ago from Lambeth, England

  Weird today on @AOL receiving all emails on iPhone but iPad still saying “wrong password”. Password same on both devices! Help!!!

• 
  Brian Hutchinson (@bhutch41) reported 23 minutes ago from Lambeth, England

  @AOLSupportHelp Did send it but still having same problem!

• 
  Steve O (@journeymanstev1) reported 27 minutes ago from Camberwell, England

  @Suvvo @AOL I’m having same problem… think it’s worldwide

• 
  Brian Hutchinson (@bhutch41) reported 32 minutes ago from Lambeth, England

  @AOLSupportHelp Hi Guys, password prompt now so frequent; every time I open my AOL email account. Please ask your engineers to fix quickly. Thanks so much.

• 
  Chris Romer-Lee (@chrisromerlee) reported 39 minutes ago from Lambeth, England

  @aolmail A family member has received the most appalling customer service from #aol. Utterly shocking. All she wants to do is reset the password as she’s been locked out & the response was effectively, go away and set up another account. She has replied, but I’m not happy.

• 
  Brian Hutchinson (@bhutch41) reported 40 minutes ago from Lambeth, England

  @aolmail @AOL @AOLSupportHelp having rectified the continual WRONG PASSWORD notice, today it’s back again but only on my iPhone 7+, not on my iPad which is working perfectly. HELP!

• 
  Mark Newman (@Mark_BeerArt) reported 41 minutes ago from Epsom and Ewell District, England

  @liampowersjr @NorthmanTrader @Tesla Fully agree by the way, Tesla is strange, but I think some of this isn't just cars but their battery technology....never understood it myself. Never understood AOL time Warner, even wrote a paper on it for my MBA and got the lowest mark out of all my papers.

• 
  Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported 46 minutes ago from Eltham, England

  @benjedwards school library had a dial-up modem (probably 9600 baud) to ISP through school district. At home was local ISP as AOL/Compuserve/etc. never had local numbers for me.

• 
  Chris Romer-Lee (@chrisromerlee) reported 47 minutes ago from Lambeth, England

  @aolmail are you considering replying to this tweet? I’ve had another response from AOL ‘support’ team which is useless. Please DM today.

• 
  Brian Hutchinson (@bhutch41) reported 48 minutes ago from Lambeth, England

  I’ve been with AOL all my internet life. Just recently it keeps telling me my password is wrong; I put the same password in again & it’s alright for a while. Today emails appear then suddenly vanish, is @AOL trying to dismiss me. Help!

• 
  Dan Calladine (@dancall) reported 55 minutes ago from Wandsworth, England

  @neilperkin You'd think they could find a fix. This used to happen with all AOL accounts showing up as 'Virginia' 20 years ago!

• 
  Sarah Solomon (@xSarahSolomon) reported 57 minutes ago from Camberwell, England

  AGREED! Every kid except me had nice shiny internet...we were stuck with that shitty AOL dialup that we were only allowed to use to play Cartoon Network games on if we were good 🥴

AOL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MewMew Monke💛🍌| Monkey Vtuber (@MewMew_Monke) reported 2 minutes ago

  @YomiQuinnley WTF IS AN AOL???

• 
  ⚔️Tina Truth⚔️ (@_tinatruth) reported 3 minutes ago

  This collided with AOL’s vision to own the future of the internet. Unlike today’s internet services that act as gateways to the online world AOL wanted to control the internet service itself — and also be the place where people spent most of their online time. Users came to AOL for: News. Entertainment. Shopping. Sports. Chat rooms etc.

• 
  Herman, NXT social media legend (@herman_segle) reported 7 minutes ago

  @joshbmessenger @Ace109610 WWE Network would always crash, buffer and many times the picture looked like it was video being played on a dialup server like AOL.

• 
  Zanite (@samuel_mogbolu) reported 9 minutes ago

  I miss ragebaiting peeps on AOL with my parents desktop computer those were the days. Poor fellows didn't even know they were arguing with an 8 year old urchin

• 
  Just an old Marine (@needtobuild) reported 11 minutes ago

  @theikigaiguy @amazon Yep, same thing day after day. And history will repeat. A company thinks it’s infallible, but lose one customer here another there. And it adds up. Before long they become Sears, Kmart and AOL. IMO; They will end up splitting shopping and prime off eventually.

• 
  FlandoCalrissian (@FlandoCalrissan) reported 12 minutes ago

  @theamelia___ 19. Never had an AOL address

• 
  Paul Walsh (@Paul__Walsh) reported 13 minutes ago

  People keep asking why Apple allowed OpenAI to build a ChatGPT integration for Messages. Do get to the point, I don’t think Apple anticipated a company using the permissions required by ChatGPT specifically to read, analyse and store people’s Messages when the Messages app includes iMessage and not just SMS. The entire point of iMessage is that it’s rich media *and* end to end encrypted. The permissions OpenAI needs exist for legitimate software, and Apple warns people before granting them. Backup software needs Full Disk Access to back up protected files. Security software needs it to inspect files for malicious activity. Disk utilities need it to search, recover and manage protected files. It’s similar to WebView. It gave developers a way to display parts of an app that could change without requiring a new app release and App Store review, such as terms of service, privacy policies and other remotely hosted content. In 2014, I predicted developers would eventually use WebView across every major app, with some apps built almost entirely inside it. I also warned this would create a security problem because WebView had no protection against dangerous links or malicious code typically found on webpages. Developers could make a WebView look identical to the native app, so people wouldn’t know whether they were using the app itself or interacting with a website. Today, in-app security is a multibillion dollar industry because it’s obvious that opening links inside an app might not be as safe as it should be. Most predictions, especially in the context of digital risk, are not believed by a lot of people. But they become obvious eventually. Today, I’m saying OpenAI’s ChatGPT integration with Apple Messages is more dangerous for some people than almost anything else on the market. Of course someone can take screenshots and send them to the FBI, repeat something they were told, or deliberately share a private conversation. That completely misses the point. None of those things is equivalent to giving an AI service automated access to read, analyse and store entire message histories involving everyone someone communicates with. Comparing deliberate human disclosure with automated access at scale ignores the capability that makes this fundamentally different. And why it removes the main benefit of end to end encryption. I can’t comprehend how security professionals can defend anything that undermines the purpose of end to end encryption by saying "but encryption isn’t broken". Protecting messages while they’re being transmitted means very little if an agent can systematically read, analyse and store them before they’re sent or after they’re received. Apple permissions have legitimate purposes. This particular use of them is the problem. During the early 2000s, I advocated for browser extensions. During the mid to late 2000s, before the first iPhone when mobile web didn't exist, I advocated for mobile web instead of WAP. In 2015, I advocated for chatbot integrations across messaging platforms and business tools. I’m a developer advocate, an open standards advocate, child safety advocate, and privacy advocate. I co-founded 2 W3C initiatives, including the Mobile Web Initiative, where I was tasked with rewriting Tim Berners-Lee’s vision of "One Web". And was a significant contributor to 8 technical specifications, including the Web Content Accessibility Guidelines 2.0. I care about humanity. I don’t advocate for one thing in isolation from everything else. I’m a technical expert in specific areas with OSINT skills and 30 years across web, telecom, and mobile. 💡 I consider every stakeholder affected by open standards, technology, and legislation. Sometimes convenience justifies a privacy tradeoff. Sometimes privacy should take priority over security, and sometimes security should take priority over privacy. None of these should be treated as an absolute regardless of the consequences. In 2017, the PKI Consortium asked me to advise them privately and write about the impact DV SSL certificates and HTTPS Everywhere were having on anti phishing security. I faced fierce criticism from privacy advocates who argued that the connection should be encrypted even if the person on the other end was an impersonator. Those were their words. If you care, search for "Insecure Elephant in the Room". The fundamental reasons phishing works were the same when I was impersonated in 1996 when phishing was first discovered on the AOL network, the same when I wrote about it in 2017, and the same today. Now I have to argue with some security professionals defending something that undermines the purpose of end to end encryption. They need to look beyond the mechanics of software and encryption. Technology is an enabler. We need to consider human behaviour, how people will actually use a capability, and what happens when that behaviour occurs at scale. Also, the potential intent that goes beyond a website or privacy statement. I’ve faced this repeatedly over the years. Today, when I argue that government policies and age verification introduced in the name of online child safety and preventing child exploitation are actually surveillance measures, child safety advocates accuse me of not caring about children. This isn’t rocket science. Add AI to everything, even if you’re willing to accept the risks to yourself. But please don’t add AI in ways that undermine another person’s right to privacy or, depending on the context, their personal safety. Some people's lives depend on their ability to rely on end to end encryption. We're not talking about SMS. 💡Criticising the technology used to pursue an objective doesn’t mean opposing the objective.

• 
  🌈Raphael D. Swift 🖤📷💜#MMIW 🎵 (@RaphaelDSwift) reported 16 minutes ago

  @ZOE_SEQNC @michellexotter It all went down hill when they let AOL out of their box

• 
  Syed Rezwanul Haque (@rezahaque1989) reported 18 minutes ago

  Harvest raised prices up to 1000%, and most users still can't calculate their bill until it lands. The problem isn't the price. It's that they never explain it upfront. Here I will be telling you about the new pricing model. so you can do the math before renewal does it for you. Why this happened to you? Bending Spoons ; the company behind Evernote, WeTransfer, Vimeo, Eventbrite, and AOL — bought Harvest in July 2025. Look at their track record and you'll see the same move every time: acquire, raise prices, shrink the free tier. You just watched it happen again. If you signed up before Nov 7, 2024, you were on the old flat-rate plan. Since then, you've been getting quietly migrated to the new model and it usually shows up hardest right at your renewal. What you used to pay- Simple, flat, per seat: - Pro: $11/seat/mo (annual) - Premium: $14/seat/mo (annual) No usage fees. No surprises. What you are paying now- You're on one of four tiers : Free Teams Enterprise Enterprise Plus If you're on Teams or Enterprise, you're billed one of two ways: Flex: your seat rate, plus usage fees based on what you did last period Unlimited: your seat rate, plus one fixed surcharge no matter what you did Base seat prices: Teams from $9/seat, Enterprise from $14/seat. Want profitability reports, approvals, or SSO? That's Enterprise only. Now the part nobody sees coming: Harvest doesn't publish a rate card. Based on real accounts, here's roughly how it works on Flex billing: - Projects: free up to 4 then $15 (5–10) climbing to $1,000 (151+) - Tasks: free up to 3 then $15 (4–10) climbing to $1,000 (151+) - Clients: free up to 3 then $15 (4–10) climbing to $1,000 (151+) - Invoices created: free up to 4 then $15 (5–10) climbing to $650 (51+) - Amount invoiced: free up to $3K then $15 ($3K–$20K) climbing to $650 ($200K+) On an annual plan, you get roughly 12 projects, 7 tasks, 7 clients, 50 invoices, and $50K invoiced before any of this kicks in. Cross a line, and that category starts billing you on its own, separate from everything else. One UK consultancy owner told the BBC the increase felt like "Daylight robbery" — and it's easy to see why once you see the mechanics above. Now, the small things that makes it even worse - Your trial starts on the pricier tier. You have to switch it yourself - Your first invoice looks normal. The real number shows up on your second one - Archiving someone doesn't stop the billing. You have to delete their seat - A two week freelancer still costs you a full seat - Stripe takes a cut of your invoices, then Harvest takes another - Scheduling is a separate paid add on There's no AI help. You're tracking and reporting everything by hand I talked to a founder this week who used to swear by Harvest; forecasting, budgeting, invoicing, no complaints. Then her renewal hit. She didn't get a choice. She's calling herself a "Harvest Refugee" now. So are a lot of people who loved the product but can't justify the new math anymore. If that's where you're at, the name that keeps coming up is OneSuite flat $9/seat/month, no usage fees, nothing quietly stacking on top of your bill. And it's not a stripped down copy either. It's apple to apple with Harvest, feature for feature: - Timesheets and Expense tracking with approvals - Billable rates and cost rates - Project budgeting - Time and material, fixed fee, and non billable project types - Invoicing, synced with QuickBooks Same workflow you're used to. And few more stuff extra such as - CRM, Contract and Project Management  Just none of the surprise billing. Before you panic or jump ship: go to Settings → Billing, find your renewal date, and add up your own projects, clients, tasks, and invoices against the free limits above. Know your number before Harvest tells you. best, Syed Rezwanul Haque (Reza)

• 
  Todd AF (@BigTodd1776) reported 22 minutes ago

  @DavidShafer I thought @mapquest went out with AOL online, my bad...I do remember when cassette tape got feisty with Compact Disk for about 15 minutes, then they just went away. Bye Mapquest.