BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 01/13/2026 13:00

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephC51533972 JCC (@JosephC51533972) reported

    @bt_uk Trying Chrome & I'll try the others if that doesn't work.

  • GuyWhoGames777 THE Pasta 🍜 (@GuyWhoGames777) reported

    At the beginning I wasn't having any problems with @bt_uk... but now, now I can't have a stable connection and can't even live-stream.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Be_Ahead_ 🐕 (@Be_Ahead_) reported

    @bt_uk hi there, an engineer went today to install my broadband. It works well but as I want to connect my smart TV on the network a « connection to the internet is not possible. The gateway doesn’t respond » message occurs. Would you help me fix this? Thanks a lot!!

  • JosephC51533972 JCC (@JosephC51533972) reported

    @bt_uk Can't get BT sport to work on laptop using Edge. Anychance of talking me through how to solve this issue for the footy tonight.

  • G1ow5tixPyro Chris Boswell (@G1ow5tixPyro) reported

    @bt_uk any issues to report at 130am UK time?

  • dvernalls Dave Vernalls (@dvernalls) reported

    @jamclarkey @cyberco @bt_uk I get that but its like a lot at the moment (see also bank branch closures) which favour the suppliers whilst many customers get no benefit. We lose an always on copper emergency phone line, whilst Bath isn't likely to get Openreach Full Fibre to the property until after 2026

  • SallyGalsworthy sallygalsworthy (@SallyGalsworthy) reported

    @bt_uk. Having waiting patiently on the phone for help from your technical dept. They cut me off. They haven’t called me back. My query is quite complicated must talk to someone. New router.

  • MauryaSomesh Somesh Maurya (@MauryaSomesh) reported

    @rammult @bt_uk Apparently it doesn’t care about any customer

  • news_hardy Catherine Hardy (@news_hardy) reported

    @bt_uk Now 50+ days without any connection due to BT's inability to provide a service. Cancelled my £81-a-month contract in despair last week - yet a fourth #OpenReach engineer turned up yesterday and "connected" me. Still nothing. #OFCOM