BT (British Telecom) outages and service status in Tenby, Wales

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

• 
  Eirian Price (@eirianp) reported 9 minutes ago from Pembroke Dock, Wales

  @bt_uk I have two completely dead spots, I fix one with the disc but when I go back to another area it says to move the disc? Can’t see an option to order another one

• 
  Rachel T-W (@RachelTWwales) reported 20 minutes ago from Saundersfoot, Wales

  Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

• 
  Adam (@pembs_surfer) reported 36 minutes ago from Whitland, Wales

  @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

• 
  jim payne (@HTBREPAIRS) reported 52 minutes ago from Neyland, Wales

  Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel (@rachelleese84) reported 8 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  Dean Hazell (@Deano01973) reported 10 minutes ago

  @bt_uk my phone line been down a weekend due to BT and poor customer service.

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 12 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  CFD (@TenFourEverton) reported 13 minutes ago

  @BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish

• 
  Bill Scott (@BillSco747) reported 17 minutes ago

  @WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!

• 
  Nix's (@nickinoonoos) reported 18 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

• 
  Patricia Kidd (@Patrici34058203) reported 21 minutes ago

  @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

• 
  Stephen Marsland (@StephenMar68207) reported 23 minutes ago

  @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

• 
  uılʞuɐɹℲ (@puddles46) reported 24 minutes ago

  @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable

• 
  Simon Conway-Smith (@SConwaySmith) reported 27 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!