BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 01/24/2026 10:00

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • eirianp Eirian Price (@eirianp) reported from Pembroke Dock, Wales

    @bt_uk I have two completely dead spots, I fix one with the disc but when I go back to another area it says to move the disc? Can’t see an option to order another one

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDrSarifAlrai Sarif Alrai (@TheDrSarifAlrai) reported

    Yo @bt_uk - you apparently "resolved" a problem for me and just sent me a questionnaire about it. Trust me you don't want me to you you about yourselves - pack up and go home on this one. Your WHOLE ATTITUDE was wrong and you did me *****.

  • HarryGotTaken Harry (@HarryGotTaken) reported

    Internet has been severely throttled for the past couple days. @bt_uk any chance I can get some help? The chat feature seems to be down.

  • negative_weirdo Daddy (@negative_weirdo) reported

    @bt_uk you have disconnected my mothers phone line for digital voice and you have provided her with no phone! She is a vulnerable person with dementia and diabetes and needs a phone to make calls in an emergency! You are a disgrace!

  • mccaffepj patrick mccafferty (@mccaffepj) reported

    @MrMichaelSpicer @btsport @DiyPundit "The lad's got such an educated left foot, it's so clever it could easily be a professor at Oxford or Cambridge. His right foot isn't so smart - pretty stupid really. if he ever split up with his left foot, the lad's IQ would drop like a stone..."

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk I'm tryin to change the DD details on my account and it doemst seem to be working? Can anyone help

  • Janeyg369 jane gallagher (@Janeyg369) reported

    @bt_uk hi there I'm working from home and I'm having no end of trouble with the broadband. It's very intermittent and slow and completely cuts out. I work for Front line commands so it's important my internet is on point to get the work done. Can you help please. Many Thanks

  • SandraJCoulter Sandra Coulter (she/hers) (@SandraJCoulter) reported

    Moving to @virginmedia fibre broadband was the biggest mistake we made as people who work from home. Service so unreliable. We can’t even get through to customer services to complain. Cannot wait for the contract to be up so we can move back to @bt_uk.

  • D1rtyF1shy DirtyFishy (@D1rtyF1shy) reported

    @CityFibre Recently you did some work on a road right next to us. Thanks to @bt_uk refusing to fix their 20 year old cables and my current ISP @SkyUK also refusing to do anything apart from blame each other. Both must be allergic to free money, Can you offer assistance?

  • trexdeano George Kaplin , Rapid City South Dakota (@trexdeano) reported

    @bt_uk Telling people what they have to think and what to embrace is never a good thing . As for the moral high ground jog on

  • MichaelHavis Michael Havis (@MichaelHavis) reported

    Classic @bt_uk I get an email to say I’m losing dozens of channels on my package. Apparently I get to keep *some* if I upgrade. And yet somehow they forgot to put how much my monthly fee is going down by since they’re no longer providing the same service.