BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 02/02/2026 09:45

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenwatson101 steven watson (@stevenwatson101) reported

    @bt_uk hi, is there a problem with bt tv. Had a message to leave the you view box on for an update over night. It has gone off today and won't restart.

  • AinslieFox sparrow cheeps (@AinslieFox) reported

    @bt_uk I will do. The account is in my wife's name and she is still currently in hospital. I thought I'd replied, but in the chaos I hadn't. My bad, please accept my apology. She'll be home 2moz or Monday and we'll be in touch. Thank you so very much for your responses! 🖖

  • TheTridentsUK The Tridents United Kingdom (@TheTridentsUK) reported

    FFS. @btsport, I'm sorry for the angry words. Can we have the **** padel tennis back on please? What is going on! Cmon boys, push!!

  • bechodpanad Miss Jones (@bechodpanad) reported

    @bt_uk no broadband for the last 24hrs here in LL36 0DW…can you help?? #btfail #nobroadband #btinternet

  • OliverJSmith Oliver Smith (@OliverJSmith) reported

    We're both on BT mobile contracts, and using the official @bt_uk homehub router. Is there anything worth trying to maintain any mobile usability at home after the #SignalAssist service is terminated? #BTSignalAssist

  • gywongy GY Wong (@gywongy) reported

    @i8wigan @bt_uk Just tried and still not working. 😠

  • KayleighBower14 Kayleigh Bowers (@KayleighBower14) reported

    @bt_uk This doesn't help me though does it. I'm paying a bill for full Internet st home including nt fibre and You've disconnected me so now I don't have full use? I shouldn't even have to pay.

  • JohnRhys John Prydderch (@JohnRhys) reported

    Well @SkyHelpTeam , @bt_uk & @WeAreOpenreach you have all contributed to an awful customer experience moving from Sky to BT. Day 2 of no broadband and no idea when I’ll be reconnected. Errors at every turn and left to me to resolve #hopeless

  • hannah_bryantxx Hannah-Mae Murray (@hannah_bryantxx) reported

    @bt_uk why is the wifi never working in my house anymore? It’s been 3 weeks and I’m sick of using all my data because the wifi doesn’t work.

  • _MarsLord Mars Lord (@_MarsLord) reported

    @bt_uk is bt down in North London and why do I need to text a premium number to get support and information?