BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tenby, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Tenby, Wales
Latest outage, problems and issue reports in Tenby and nearby locations:
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Adam
(@pembs_surfer) reported
from
Whitland, Wales
@bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help
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jim payne
(@HTBREPAIRS) reported
from
Neyland, Wales
Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport
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Rachel T-W
(@RachelTWwales) reported
from
Saundersfoot, Wales
Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Gorman
(@JosephG92902960) reported
@bt_uk Your bt virus app is not working contacted before today answer l got from customer service can't fix at moment why update it then total shambles bt disgrace
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E. J. Thribb 🌸
(@xpc518d) reported
@bt_uk What simplistic nonsense this is. What should I do if I turned my thermostat down to 18.5 some years ago in a bid to lower my bills & consume less energy? How much colder would you like an elderly person to be?
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AnInstantNoodle
(@an_noodle) reported
Appalling service from @bt_uk spent half an hour trying to get through to their customer service to find out why suddenly my appointment for FTTP has been put back by two weeks.... Really regret not going to another provider at the moment #badservice
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk Day 48 I think and still no refund for service withdrawn. Promises all broken. Hope Suzanne Perry consumer-resolutionteam is on the list of redundancies Philip Jansen will need soon. Should be sacked. really for non-resolution competency.
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red_claudius64
(@red_claudius64) reported
@bt_uk I’ve got a Smart Hub 2 installed on 02/12/21 and on Halo 3. In less than 2 weeks my Sky Q box has lost the Wi-Fi connection 3 times. Unhappy with this and seeing all sorts of things being mentioned on social media. Can you help pls ? Currently sitting in a 25 minute queue
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red_claudius64
(@red_claudius64) reported
@bt_uk Finally yes -there was a problem with the router frequency clashing with the Sky Q box and broadband connection needs checking
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Pop , Merry Christmas everyone.
(@pop_hill) reported
@bt_uk How do explain to an elderly person that they’ll also need a fully charged mobile with a good signal to use in the event of a mains electricity failure?
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Joseph Gorman
(@JosephG92902960) reported
@bt_uk Hi installed update to my bt virus protect now asking for activation code can you help Mr joseph gorman
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Phillipa
(@Philps1) reported
@bt_uk swapped to halo with WiFi booster never got Internet cant use landline. Now have a fault why us mobile not kicking in
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Johnny Knight
(@joniuk) reported
@bt_uk it's a shame your retention teams doesn't have the scope to retain clients. I would happily stay with BT if you could match offers from other providers. Your best offer is £108 more expensive over 24 months, not to mention the £100 new customer incentive I'm being given