BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 01/17/2026 06:05

January 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • eirianp Eirian Price (@eirianp) reported from Pembroke Dock, Wales

    @bt_uk I have two completely dead spots, I fix one with the disc but when I go back to another area it says to move the disc? Can’t see an option to order another one

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyGothika1990 Kirsty Yeoman (@LadyGothika1990) reported

    @bt_uk I never would have left my previous provider who was half the cost of yourself for the same 4mbs, but your company lied to me, telling me it wouldn't be long until fibre was installed. It's been nothing but a battle with you all since then. 2016 to 2021 been waiting for fibre.

  • MoRodgers4 MoRodgers (@MoRodgers4) reported

    To the @btsport @SkySports w@nkers that rip of your Scottish customer, go watch Hibs sing sunshine in Leith...f#ck your plastic Scottish football bashers

  • gary_robertson Gary’s Tweets 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gary_robertson) reported

    @bt_uk When are you releasing software update to resolve 2.4gh and 5gh conflict issues. ? Had new WholeHome for few weeks inc x2 discs and have to reset system EVERY DAY. Package is not fit for purpose. Read in net common issue and needs update ?

  • Grav1968 Andrew Gravett (@Grav1968) reported

    @btsport @btsportfootball So where has the caring for the fans gone to since you were all so worried along with the @premierleague about the ESL? 7:45ko on Saturday night is as bad as 12:45 especially for away fans. Joke.

  • thejeffnorton Jeff Norton (@thejeffnorton) reported

    @bt_uk Thanks, James. Broadband still spotty and dropping constantly. The advisor on the phone initiated that BT would not help fix the problem because I am “out of contract” and the only way to ensure quality broadband was to sign up for a new router with a 24 mos contact.

  • Evyken Evy Caluwe (@Evyken) reported

    @bt_uk Hi BT, can you teach your staff some manners please? I did a quote online and have been receiving several marketing calls since which I don't want. I made this known and was told I shouldn't have done a quote online, way to go BT, lost a customer before even joining

  • glen2604 Glen Stewart (@glen2604) reported

    @bt_uk We have contacted customer services several times and basicaly you sold us fibre 2 broadband to be activated on 26th April and yet we still haven't able ro get it because od capicity issues.

  • AtypicalDavid David P Hunt (@AtypicalDavid) reported

    @bt_uk No problem. When do you think you'll be able to get the information by?

  • ChrisCorns1979 chris corns (@ChrisCorns1979) reported

    @bt_uk @fzrkev Hi @bt_uk same issue, Ge001 error on Oppo Find X2 Pro. Just started today. Been fine previously. Tried reinstalling

  • NicolaAWrites Nicola Ashbrook (@NicolaAWrites) reported

    I mean why this isn’t getting resolved?? We have phoned many, many times. We have raised a formal complaint which you have closed without our consent. This is a really, really ****** service @bt_uk /3