BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 12/13/2025 08:50

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tenby, Pembrokeshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Clunderwen, Pembroke and Pembroke Dock.

Loading map, please wait...
City Problem Type Report Time
United KingdomClunderwen Internet
United KingdomPembroke Phone
United KingdomPembroke Dock Total Blackout
United KingdomKilgetty Internet
United KingdomHaverfordwest Internet
United KingdomHaverfordwest Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pearcey___ Pearcey (@Pearcey___) reported

    @MarkPearce6 @btsport Have you seen the documentary? Really good, I don’t think they’re siblings tho. Baddy is in the **** at the mo over historic tweets

  • RussellGArcher Russell G Archer (@RussellGArcher) reported

    @BTCare That's the point Scott...no one deals, no one cares, no one owns the problem. #poorcustomerservice

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • RussellGArcher Russell G Archer (@RussellGArcher) reported

    @BTCare Why do I have to keep chasing? Why can't someone own the problem and solve it? #poorcustomerervice

  • OO09ARB Andy Bramley (@OO09ARB) reported

    @bt_uk So, yet another day with no internet from @bt_uk, now heading into day 9. What exactly are you doing to try and fix the problem, BT? Nothing, it would seem, and still no communication from anyone either. But Catherine apparently did do her job yesterday and sent an e mail!

  • minxiv7 Minxi 💜🇺🇦 (@minxiv7) reported

    Years of loyal service with @bt_uk only to have engineers sent out to our home every few months to sort out an outside problem that returns every time! We’ve NEVER had the promised service from this company and we’ve simply been robbed. I will NEVER recommend them to anyone.

  • wendrew100 Wooski (@wendrew100) reported

    @btsport @JHenderson If you really cared about these issues, you wouldn’t have employed Michael Vaughan as a pundit for the West Indies test. Shame on you.

  • RussellGArcher Russell G Archer (@RussellGArcher) reported

    @bt_uk moved into my new home 28th January, still waiting to be restored to full email service from basic #poorcustomerservice

  • tinamreynolds Tina Reynolds (@tinamreynolds) reported

    @jamclarkey @TheBioLibrarian @bt_uk We live in a flat, so I assume solar won't do us much good. The system isn't going away until 2025 - perhaps they can spend until then thinking up a solution

  • scribb 💉😷 Stephen Moore 😷💉 (@scribb) reported

    @bt_uk My broadband has fallen over and can’t reconnect. Apparently there’s a service problem?