BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 12/26/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsRobLamberti Rob Lamberti (@ItsRobLamberti) reported

    @bt_uk Shocking customer service contact me asap

  • wulfrum74 Archy (@wulfrum74) reported

    @bt_uk disgraceful service! Phone off since 18/08 with estimated return of service 06/09. Working from home no petty refund will compensate for the potential loss of business.

  • afroking_jonty Joe M (@afroking_jonty) reported

    @bt_uk I dont have an 'existing service' @Plusnet are supposed to have connected me but are taking long the service is not yet active. i will DM you.

  • danyoung10 BMD (@danyoung10) reported

    @bt_uk I’ve tried 3 times now for 20 minutes a go to upgrade my package with you and the line just hangs up on me after 20 mins of waiting. I’ll go elsewhere now thanks! Shocking service for such a large company!

  • Merrittable Colin Merritt (@Merrittable) reported

    @bt_uk I have been on hold to you for 15 minutes having to listen to awful nightclub music. How do I get through to you? I am not a happy customer right now!!

  • Jomarnigeorgio Georgie (@Jomarnigeorgio) reported

    @bt_uk Hello I ordered a new phone - the wrong phone has been sent and it’s broken EE are blaming BT for the mess up and quite frankly all I want is the phone I ordered and god it to work please help I can’t get through on the 0800 number

  • flyingyardarm Chris Barratt (@flyingyardarm) reported

    @bt_uk what is happening broadband is getting slower, prices going up, a package sold that you can not service and Sky offering at £30 per month cheaper. Fibre installed but no one knows when it will be available... a poor customer offering

  • wulfrum74 Archy (@wulfrum74) reported

    @bt_uk Thank you I have already been compensated recently for a similar outage a few weeks ago. Roll on end of contract so I can get a more reliable service

  • tonimilw Toni Wilson (@tonimilw) reported

    @bt_uk we’re in the middle of switching mobiles to EE. How much of a pain would it be to cancel and switch back

  • Jill66024 Jill Crooks (@Jill66024) reported

    @bt_uk I seem totally unable to raise a complaint or get heard by your organisation - support lines don't support and no email address. Resorting to writing an actual letter to communicate with you! please can you confirm who I address it to?