BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 01/21/2026 12:25

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lyndsaythom19 Lyndsay Thompson (@lyndsaythom19) reported

    @bt_uk hi I’ve dm you a engineer came out today i got told on phone wouldn’t need to come in my home the problem was outside which I told her it’s not it’s been going on since May last year she said it’s outside so engineer come out need to come in I was at work so problem not

  • hannah78272528 hannah (@hannah78272528) reported

    @bt_uk @BTGroup I have been waiting nearly 6 weeks for my WiFi to be installed by BT. I am a teacher, trying to teach A-Level students from home using my Mobile Data hotspot thanks to this appalling service.

  • Jo_digger Jo Shoebridge (@Jo_digger) reported

    So disappointed with the service received by @bt_uk this afternoon, left this morning without internet or landline (no notice) which has been discussed, but now I have raised a further issue but as it's an open reach issue they wont help :(

  • InclusionFooty1 Steve Hooper (@InclusionFooty1) reported

    Absolutely raging with @btsportufc @btsport charging me 4 times for #UFC257 and then customer services telling me there is nothing they can do! #wontbesubscribingagain

  • jamo_0 Jamie Dominy (@jamo_0) reported

    @bt_uk issue with broadband in St Austell area. Is this a local fault? Or just me?

  • MarvR18 Marv (@MarvR18) reported from Fingal County, Leinster

    @btsport please get your commentators to commentate on the game. We know VAR has its issues, the pundits will discuss at HT. You concentrate on the play don’t spend more time crapping on about VAR after the correct decision has been made. No wonder people are fed up of it!

  • MarccarltonP MarcCarlton-Photography (@MarccarltonP) reported

    @bt_uk Quick question. How bad does my Internet connection have to be before I can sue. Also what is your opinion on copper wiring from the 1900s? Asking for a friend...

  • JulesKilham Jules Kilham (@JulesKilham) reported

    @JohnBrassey1 @bt_uk I hope they do. I hate to hear stories like that! You’re wonderful to have helped her sort the problem out. xx

  • ellie_meadx ellie (@ellie_meadx) reported

    @bt_uk shocking service. New WiFi cancelled without any communication, now having to wait ANOTHER two weeks for activation. A whole month without WiFi whilst having to work from home!

  • GCClifford Gordon Clifford (@GCClifford) reported

    @bt_uk I even had a bit of a techy problem setting it up (which ended up my fault) I emailed BT support and got a one to one phone call from a BT engineer who sorted it out 👏🏻👏🏻