BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 01/30/2026 04:55

January 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • eirianp Eirian Price (@eirianp) reported from Pembroke Dock, Wales

    @bt_uk I have two completely dead spots, I fix one with the disc but when I go back to another area it says to move the disc? Can’t see an option to order another one

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • leslieagardner leslie gardner (@leslieagardner) reported

    It's not only national company British Airways massively letting people down .. British Telecom has worse service than ever . Lying and confusion .. @btbusinesscare @British_Airways

  • Sproglettoo Jack™ (@Sproglettoo) reported

    @Ofcom It’s not really a complaint I’d like to make to be honest its just clearer for the main central directory @bt_uk provider to open up direct requests if there not with BT they’d like to be listed without going through current CP which many small CPs struggle to deal with BT.

  • LeiSachelle foreign mami (@LeiSachelle) reported

    I’ve run out of data twice in 3 days because of @bt_uk and I cannot believe that they’re really not gonna come fix my **** until the 4th of March . I’m literally losing £1000s a day because of you. there’s no way you can even compensate for that

  • Jordannstonee jordan (@Jordannstonee) reported

    @bt_uk physically cannot get in contact with you guys... Please message me if you can. Online chat won't help and the 5+ numbers I've tried say server error. Please help ASAP

  • XPDannii CPD (@XPDannii) reported

    @bt_uk Sooo when are you gonna step into the 21st century? Because you feel like internet explorer or dialup … Rip … my god … you should pay for ppl psychiatrists session because of the rage you cause! Seriously you’re the worst… and pls don’t bother tell me to contact you…

  • pendolinodriver WaspInABottle (@pendolinodriver) reported

    @bt_uk why have a complaints procedure if you just close a complaint without speaking to the customer?

  • DIG60 DAVID (@DIG60) reported

    @bt_uk Ha ha. Lol. So you *downgrade* an HD signal because some customers aren’t bothered. And then charge the rest of us to watch it in HD? In 2022?

  • mandonumber5 mando number 5 (@mandonumber5) reported

    @bt_uk put my internet bill back down to £29 per month the deal i signed up for

  • 7336290f . (@7336290f) reported

    @bt_uk Hi Scott, gosh you're working late! Just hoping for a customer service email if I can please. Trying in vain to cancel our account which seemingly can only be done by phone. Doesn't need an immediate response but would like to do this now rather than spend tomorrow sat on hold.

  • seansthomas Sean Thomas 💙 (@seansthomas) reported

    @bt_uk @WeAreOpenreach Any updates on when the fault down Priestfield Road, Forest Hill is going to be fixed? Most of us have been without internet for almost a month now. And according to the last text, it should have been fixed a week ago.