BT (British Telecom) outages and service status in Tenby, Wales

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

• 
  Rachel T-W (@RachelTWwales) reported 7 minutes ago from Saundersfoot, Wales

  Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

• 
  jim payne (@HTBREPAIRS) reported 20 minutes ago from Neyland, Wales

  Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

• 
  Adam (@pembs_surfer) reported 29 minutes ago from Whitland, Wales

  @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

• 
  Eirian Price (@eirianp) reported 55 minutes ago from Pembroke Dock, Wales

  @bt_uk I have two completely dead spots, I fix one with the disc but when I go back to another area it says to move the disc? Can’t see an option to order another one

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Conway-Smith (@SConwaySmith) reported 4 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  bryony (@bryonycdc) reported 5 minutes ago

  @bt_uk hi, an engineer was meant to visit today as my internet has barely been working since it was installed about a week ago and no one has turned up? i’m a new customer and beyond unimpressed, regretting switching to your broadband

• 
  Dean Hazell (@Deano01973) reported 6 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  Adam Darke (@adarkelimited) reported 7 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  Go-kart Mozart (@NeilNmcculloch7) reported 10 minutes ago

  @bt_uk why are you the worst broadband provider in history?

• 
  Chris Fletcher (@Get_Fletch) reported 11 minutes ago

  @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

• 
  Simon (@thfcsimonm) reported 12 minutes ago

  @bt_uk I’ve been trying to cancel a line for 8 weeks. You still haven’t done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK

• 
  Brain Freeeze (@ItsHWC) reported 15 minutes ago

  @bt_uk is officially the worst internet in the UK We’re paying £80 per month for a laggy internet connection where you can’t even watch a simple stream. I will be calling up to cancel tomorrow morning It’s ridiculous!

• 
  Josh (@Jsm0445) reported 16 minutes ago

  @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

• 
  Philip Godfrey (@Fliposteo) reported 17 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.