BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 01/14/2026 08:15

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johngreenemusic John Greene Music 💙 #FBPE (@johngreenemusic) reported

    @BBCSport @skysports @btsport Why are football (soccer) commentators so awful ? When they aren't parroting players names they're telling us the sky is blue or that someone is smiling. IT'S TELEVISION ! I can see FFS. Plus if you're a fan you know the names if not you don't care !

  • inkloverni in klöver (@inkloverni) reported

    @btbusinesscare We have been open for 1 week after 4 months of lockdown. We have no mobile coverage so cannot accept payment. We were supposed to be upgraded next month not disconnected a month early?! We have been on the phone all day and nobody has been able to provide us with a resolution?

  • Dawg123Dawg Nic (@Dawg123Dawg) reported

    @bt_uk pick up the phone.... it’s good to talk!! We can then discuss shambolic “service” how you are denying service, causing losses, and many of your errors (don’t have time to run through all)

  • xolliChen Olli! (@xolliChen) reported

    @specutainment @btsport I will never forget that moment when I accidentally turned on this film on my german TV. I ran in circles. ya !!:D

  • liv_porr lvporpr (@liv_porr) reported

    @bt_uk if we’re getting fibre installed in the village does that make the connection worse than it usually is for the internet? (which is bad already lol) asking for a mate x

  • 1982Starscream Starscream (@1982Starscream) reported

    @bt_uk Hi, the engineer was not able to install my full fibre connection as he said the cable did not extend into my property. He said I would have to wait for the openreach property team to look at a solution and said this could take weeks. Can someone call me to discuss this?

  • wf_dynamics Workforce Dynamics (@wf_dynamics) reported

    @bt_uk Can I please DM someone to sort out an issue? Having no luck on live chat and phone queues are impossible around work!

  • DebbieWHoult Debbie Hoult (@DebbieWHoult) reported

    @bt_uk my landline went dead 4 May; still not fixed; fix date pushed out DAILY. NOT ACCEPTABLE.

  • CustomerSpecial Customers r Special (@CustomerSpecial) reported

    THE BIG BAD LIE. KNOWING THEY ARE TALKING S*** AS THEY HAVE BEEN MAKING PROMISE AFTER PROMISE, LIE AFTER LIE: "They have the call-back set for that date, things may change and an update may be available sooner. If so, the team will be in touch." @BTCare @bt_global @bt_uk

  • SueScarrott Susan Scarrott #3.5% 🇪🇺 (@SueScarrott) reported

    @bt_uk Is this parody? I can't even get an AGREED connection. 'Fobbed off'... lied to & reps that haven't got a clue. Complaints a waste of time... as they consider customers to stupid too understand. Promised call backs never happen just 'weekly texts' to say there's a delay. Terrible!