BT (British Telecom)

BT (British Telecom) Outage Report in Tenby, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenby, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenby, Pembrokeshire, Wales 01/09/2026 18:15

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenby, Wales

Latest outage, problems and issue reports in Tenby and nearby locations:

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _studyeveryday study every day 💻📝📚 (@_studyeveryday) reported

    @bt_uk My broadband is down. Estimated fix date is July 1st. I require broadband for work. Who at BT do I speak to to expedite the fix / who do I invoice for costs incurred due to lack of service?

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare I doubt it’s they even make a true mesh network. Nevertheless I stuck with them. Fast forward to today my FF 900 service went live. Now it turns out the Smart Hub 2 Wi-Fi itself can’t handle anything above 400mbps. You can only get 900mbps when connected….

  • damdanowich Dam (@damdanowich) reported

    @bt_uk So far I noticed problems with mobile only.

  • ashyratrat Ashyratrat (@ashyratrat) reported

    @bt_uk I’m fine! I actually don’t live in the UK so I couldn’t really fix it if I tried.

  • JennyJacks12 Jenny Jacks (@JennyJacks12) reported

    @bt_uk Hello, what has happened to your online chat help? My very deaf friend relies on this to get in touch with you

  • Darth_Bricey Tony Brice (@Darth_Bricey) reported

    @bt_uk Afternoon BT. I'm reluctant to wait another 30 mins in call queue when I've just signed up for a costly sub with yourselves. Would you be able to advise me why I only received a wifi expander disc and not the secondary hub for the backup router on my Halo service?

  • damdanowich Dam (@damdanowich) reported

    Has anything happened around NG20? I’m getting no service and previously I had full 5G coverage @bt_uk

  • Darth_Bricey Tony Brice (@Darth_Bricey) reported

    @bt_uk Is there a reason my friend has two then? One main hub and one that goes in the back of his and is used to connect to open zone (I assume) if his home internet goes down. I was told that I had guaranteed internet if there ever was a problem and assumed that's how it works?!?!

  • _EMERITUS_ eme (@_EMERITUS_) reported

    @bt_uk Getting spontaneous spikes of 800ms latency is down to you. Your company literally promises stable and consistent connections and you’re telling me you don’t?

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare to Ethernet talk about going back years!! Why do you release a service knowing your hardware so t handle it. There’s a nice long discussion in your community forum about this. So straight answer please. Your discs not you SH2 can handle 900mbps….