BT (British Telecom) outages and service status in South Cerney, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around South Cerney, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (60%)
- Wi-fi (40%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in South Cerney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Cerney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near South Cerney, England
The most recent BT (British Telecom) outage reports came from the following cities: Swindon, Stroud, and Lechlade.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon
|
Internet | 14 days ago |
|
Stroud
|
Internet | 14 days ago |
|
Stroud
|
Internet | 14 days ago |
|
Lechlade
|
Wi-fi | 25 days ago |
|
Swindon
|
Wi-fi | 25 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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Gareth Balmer (@garethbalmer) reported from Gloucestershire, England@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Salim Patel (@sp7861) reported from Gloucestershire, England@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke
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Adam hood (@Hoodrin87) reported from Swindon, EnglandSteve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport
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up the vile (@ianewen) reported from Royal Wootton Bassett, EnglandGreat banter from @btsport app not working and you tube channel shot too
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Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Paul Bunney (@itspaulbunney) reported from Swindon, EnglandI’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.
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Pink Plumbing 💜💜💜 (@pinkplumbing13) reported from Swindon, England@athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare
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Phil Peacock (@PhilJPeacock) reported from South Marston, England@bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency
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Mark Harris (@MrMarkHarris) reported from Cirencester, England@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.
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Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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JOHNNY BOY #LFC #OCSC #MUNSTERRUGBY #IRISHRUGBY (@Airborne_paddy) reported from Swindon, England@btsport pundits prasing Bayern when really all they've done is played for the draw. Nearly as bad as keys and ******* Gray! #LIVBAY
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Swindon Town Fans (@SwindonTownFans) reported from Stratton, England@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
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tommy boy (@PartybeastTom) reported from Gloucestershire, England@btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker
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Mike Booton (@mbooton) reported from Swindon, England@bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!
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Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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I Win. (@Iainwin) reported from Winson, England@btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet
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Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Paul (@paul_owen) reported from Chalford, England@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clive MacDonald (@clivemacd) reported@bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.
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Rhonda 💙 🇺🇦 🏳️🌈🏳️⚧️ (@rhondawainman) reported@bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.
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Alcazar (@AlcazarTM) reported@bt_uk sort your **** internet out ffs
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap
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Sam R (@maz558) reported@bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!
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TSLG13007 (@TSLG13007) reported@bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier
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Alison indge (@AliIndge) reportedGive @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬
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Nix's (@nickinoonoos) reported@bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back
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Brian McBride (@brian_mcbride1) reported@bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't
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Morwenna Moseley (@Morwenna41) reported@bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna