BT (British Telecom) Outage Report in South Cerney, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Cerney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near South Cerney, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Lechlade and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Internet | |
| Lechlade |
Internet | |
| Swindon |
Phone | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Mark Harris
(@MrMarkHarris) reported
from
Cirencester, England
@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.
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Sparrow
(@ChrisJSparrow88) reported
from
Cirencester, England
@bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.
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Phil Peacock
(@PhilJPeacock) reported
from
South Marston, England
@bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency
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I Win.
(@Iainwin) reported
from
Winson, England
@btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Matt Deane
(@Jokerduo3) reported
from
Swindon, England
Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish
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𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙
(@adelemitch) reported
from
Swindon, England
@davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)
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Terry #LSE ٹیری
(@Williewoose) reported
from
Wroughton, England
@chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Black
(@nikki_inthesun) reported
@bt_uk you were ever so helpful when I had previous WiFi issues, I'm hoping for more super help. Most of my house now gets satisfactory WiFi coverage. Just 2 bedrooms are still quite poor. I believe you'll kindly supply WiFi extending discs? How is been to claim these? Thankyou
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Chris b
(@chrisboyden28) reported
@bt_uk Absolute lies! Our internet has been awful since joining you back in May. Coverage terrible around the house, and the speed is consistently slow. You sent an engineer round, he was also getting terrible speeds. Every time I speak to someone they just try and sell to me... awful
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Happy Mason
(@HJ_Mason) reported
@BTCare Are you able to address this issue? Your service really couldn’t get much worse.
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Reliant Dobbin
(@ReliantDobbin) reported
@bt_uk BT is awful, customer service is just a cyclical round of nonsense. Ofcom are complicit who protect the bad service. I had piss poor, below par service throughout my contract, numerous engineer visits and no improvement. Changed provider 32mg vs 15mg from new vs BT.. ********.
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Winston Hill
(@WinstonHill17) reported
@bt_uk I’ve no idea? When I call Bt they just say “ oh your signal is fine” would these discs help and is there a charge?
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S J Hammerschmidt ✋🏿♥️🤚🏻 #StopRacism
(@sjhammerschmidt) reported
@NickAuger88 @A_D_Jones @btsport He’s technically brilliant. But the constant (failed) attempts to be funny have led to me turning down the sound in the past and listening to the radio. Guarantee he and Kay will be doing next weekend’s EMD.
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Marcus Haigh
(@Marcus_19) reported
@BBCiPlayer iPlayer is **** and @bt_uk your internet services are even worse. Absolute shambles! David Attenborough on the other hand 🤝
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Delmore Shwartz
(@ShwartzDelmore) reported
@bt_uk I was with BT for years. Their service was ******* awful! I lost count of the hours on the phone to BT. We were lucky enough to get cabled for Virgin. What a difference - super fast and reliable. In the last 2 years we have not had a single problem.
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David Wiley
(@DaveWil82) reported
@bt_uk I've had my broadband cut off at home. Home move pending. I set up moving dates, then changed them when those dates changed. Looks like you've disconnected me on the original date regardless. Can you help get me reconnected asap? My wife needs to work from home.
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Tina Raistrick
(@tinamay1977) reported
@bt_uk the Internet has been terrible in skegness today, gone off altogether now.