BT (British Telecom) Outage Report in South Cerney, Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Cerney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near South Cerney, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Swindon and Fairford.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Fairford |
Internet | |
| Stroud |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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Sparrow
(@ChrisJSparrow88) reported
from
Cirencester, England
@bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Terry #LSE ٹیری
(@Williewoose) reported
from
Wroughton, England
@chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙
(@adelemitch) reported
from
Swindon, England
@davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)
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Matt Deane
(@Jokerduo3) reported
from
Swindon, England
Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Phil Peacock
(@PhilJPeacock) reported
from
South Marston, England
@bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency
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I Win.
(@Iainwin) reported
from
Winson, England
@btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Jason Taylor ✝️
(@bishopschaplain) reported
from
Gloucestershire, England
Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
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Mark Harris
(@MrMarkHarris) reported
from
Cirencester, England
@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paolo Poodle
(@PaoloPoodle) reported
@newsboy23 Tried virgin and ditched them very quickly. With @bt_uk and no land line, was no problem
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Marko Crossley
(@DjMarkoAfro) reported
@bt_uk are so bad. We have to call them out every 4 months. After waiting for an engineer. He came in and explained to me. “Your connection is rubbish” I know mate. That’s why I called you.
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Nikki
(@little_beee) reported
Looking at renewing our FTTP with @bt_uk but they 'can't' match the offer to new customers so looks like they will be losing a customer and we will head to @SkyUK such a shame as we wanted to stay with BT
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Isma HASS
(@Ismahass1970) reported
@bt_uk @Ofcom today i found out bt when a customer what to leave you hold on ransom? I am not in a contract, and do you treat them to destroy credit history? this is what I got from BT
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⚔️ Si ⚔️
(@syski36) reported
@bt_uk So will I need the faults team to contact me if it’s just the Brett removed it, if not can you cancel or do I just after wait for the all? TIA
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El Presidente
(@elldivino) reported
@bt_uk Hi Sharon, have sent DM as well but unfortunately the engineer couldn’t fix the problem. Open reach OP coming out Wednesday 12 April. I’ve had no internet for 2 days already and got to wait another week to hopefully get this sorted. Am I going to compensated for this at all?
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maroon tune
(@maroontune) reported
@bt_uk Hi, is there a problem with the email system your staff use? Someone was told by a number of staff members of yours (at various times), that they would be sent an email regarding a cancellation, but no email was received from your staff members?
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Michael Tarrant
(@xrmike) reported
@bt_uk its a really bad customer experience to see on only my 6th bill with yourselves I'm paying £17 more than new customers and I'm locked in to pay that much more per month. Loyalty isn't once every 18 months when you want me to sign up again. Which I don't think I will be.
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Luis Carreras
(@LuisCar08758995) reported
@alickie66 @WeAreOpenreach @bt_uk I am in similar situation…level 2 escalation…I have DM OPENREACH but same responses to try to keep me quiet…raise the issues with your provider…I have many times but NO-REACH is not escalating or doing anything about it…
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Thomas Lister
(@ThomasLister01) reported
@bt_uk why do you contradict yourselves trying to get technical help and so far 3 people told me 3 different things none of which can actually help me with what I have been told is a simple change?