BT (British Telecom) Outage Report in South Cerney, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Cerney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near South Cerney, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Swindon, Stroud and Fairford.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Stroud |
Internet | |
| Stroud |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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I Win.
(@Iainwin) reported
from
Winson, England
@btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!
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up the vile
(@ianewen) reported
from
Royal Wootton Bassett, England
Great banter from @btsport app not working and you tube channel shot too
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Salim Patel
(@sp7861) reported
from
Gloucestershire, England
@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke
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Mark Harris
(@MrMarkHarris) reported
from
Cirencester, England
@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
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tommy boy
(@PartybeastTom) reported
from
Gloucestershire, England
@btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker
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Paul Bunney
(@itspaulbunney) reported
from
Swindon, England
I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Adam hood
(@Hoodrin87) reported
from
Swindon, England
Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.
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Terry #LSE ٹیری
(@Williewoose) reported
from
Wroughton, England
@chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare
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𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙
(@adelemitch) reported
from
Swindon, England
@davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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dle54
(@dle54) reported
@bt_uk That’s why I have a Vodafone gigacube! BT don’t serve rural Wales well enough, my capacity went from .5gb or 0gb to 35gb constant in one afternoon. From March to July 14 engineers from Openreach didn’t fix the fault!
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𝕭𝖎𝖌 𝕱𝖆𝖙 𝕵𝖔𝖓𝖊𝖘
(@big_fat_jones) reported
@bt_uk Poor connection, why? BT innit
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Sarah Douglass
(@SasDouglassx) reported
@bt_uk @educationgovuk @bt_uk I need Adam Wheeler from Executive Customer Resolution Team to call me NOW I’ve been cut off for BT’s shambolic account handling & Had this crap since sept 2019!! I’ve had enough!!! I need a call now!
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Emma Crowe
(@emma_crowe8) reported
@bt_uk This is the worst customer service I’ve ever experienced.
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SARAH
(@stigface) reported
@btbusinesscare It’s incredible that you guys keep posting such positive stuff to new/potential customers yet constantly ignore existing customers issues. You are truly awful.
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Nia Peris
(@niaperis) reported
@bt_uk Hi I’m a BT Halo customer, no internet connection since Monday but haven’t been offered a mini hub as yet - how do I arrange to get one please, so that we can make some attempt at home schooling and working?
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MJ
(@M_J_TheBarber) reported
@timbhoy1 @bt_uk I can’t believe you lasted 20 years! I left that garbage after 2 weeks. The hotspot in my car has better WiFi coverage than BT
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Barry Gumption
(@BarryGumption) reported
@bt_uk @educationgovuk @GladysB -- great idea for Service NSW!
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NE15
(@donkeypunch1510) reported
@bt_uk absolute shocking that you don’t have any support at all after 9pm all my channels have gone down. Can’t even log into the app. Happily take the money tho ay
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Alice edwards
(@Alicelbee) reported
@bt_uk 2/ They are elderly and have serious health conditions and it is frankly dangerous for them to be in a house with no means of communication to the emergency services and others. Why the delay?