BT (British Telecom) Outage Report in South Cerney, Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Cerney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near South Cerney, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Swindon |
Phone | |
| Stroud |
||
| Stroud |
||
| Swindon |
Wi-fi | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Phil Peacock
(@PhilJPeacock) reported
from
South Marston, England
@bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency
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Mark Harris
(@MrMarkHarris) reported
from
Cirencester, England
@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Sparrow
(@ChrisJSparrow88) reported
from
Cirencester, England
@bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare
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I Win.
(@Iainwin) reported
from
Winson, England
@btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.
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Matt Deane
(@Jokerduo3) reported
from
Swindon, England
Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!
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𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙
(@adelemitch) reported
from
Swindon, England
@davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)
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Terry #LSE ٹیری
(@Williewoose) reported
from
Wroughton, England
@chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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(((StarrFaithful)))
(@StarrOutlook) reported
@bt_uk Thank you, I did and it said nothing. However I did a line check and it said there was a problem. Confusing. Hopefully it's being sorted now
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FrankeMcFrankFace
(@Frank27588842) reported
@Matt40280986 @bt_uk Get help sonny
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You Matter 💯% ➡️Banks Don't Lend Money⬅️
(@altanswer) reported
@bt_uk how long will the outage is the charminster area of Bournemouth continue? No Internet for the last 12 hours.
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John Jefferies
(@Bognor_Stavros) reported
@bt_uk Are you having issues in BN16 area tonight my friend lives in Rustington and currently has no Broadband service #noservice @fizzy_kate
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DG
(@GD201201) reported
@bt_uk who do I need to speak to about getting a better deal for being a loyal customer? I’ve called and then been cut off after being on hold, online chat no help! Not good when Vodafone, talk talk, etc are less than half price what I’m paying now. I’m out of contract by the way
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk Seriously? I thought you were going to help.
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KENZO H
(@KNZOproductions) reported
@bt_uk is there a problem with your service in Bristol at the moment? Im iN BS3 - Ive seen an open reach man working on my street all week and suddenly my Bt box has got the orange light - any help you can give?
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Helen Richmond
(@helenrichmond70) reported
@bt_uk do you think keeping people on hold to your fraud department for 48 minutes with no human being shows your concern about banking safety? I’ve had to hang up now so will start the whole rigmarole again in the am. Not happy. It’s a bloody fraud department ffs.
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poorhungrydepressed
(@whereisfoodrtp) reported
@bt_uk B61 here, broadband has been going in and out for two hours now 😭 help
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Jon Bailey
(@anfieldjon) reported
@bt_uk i had a really awful experience with bt but steven Kennedy who eventually sorted the problem deserves alot of credit! I dont know who his manager is but hes an absolute star- over and above to get things done🙌