BT (British Telecom)

BT (British Telecom) Outage Report in Queensferry, Edinburgh, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Queensferry, Edinburgh, Scotland 04/01/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Queensferry, Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Linlithgow, Bonnyrigg and Broxburn.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomKirkcaldy Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • Andrew_Queens Andrew Queens (@Andrew_Queens) reported from Bridgend, Scotland

    @VinceMcMahon @WWE why not make all ur #ppv exclusive to the #PPV. Like @btsport providers and then 2 nights after the Ppv put it on @WWENetwork then that way we can support our #superstars via that way.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kateblythart kate (@kateblythart) reported

    @bt_uk here's a question - We want to leave BT - almost 2 weeks without internet and still no fix date from you. But we just got an email saying BT will charge us £400 to leave early. Please advise why we can't leave if you are unable to provide the agreed service.

  • OffordRobert Trevor Offord (@OffordRobert) reported

    @bt_uk Spoke to a BT lady today after waiting for 55 mins on my mobile. She could not tell me the reason only to say it’s an area issue that won’t be fixed till the 11/11

  • nemof 🏳️‍🌈ネモ🏳️‍🌈 (@nemof) reported

    hey @bt_uk what's up with your fibre checker. for a long time i've thought my street in bristol couldn't get fibre because my address shows as unable to get it. last night i checked one house up and one house down, both can get fibre according to the checker. what's up with that?

  • StapletonCarol carol (@StapletonCarol) reported

    @bt_uk Absolutely disgraceful. Still no service for my 91 year old mother since 21st Sept. This has to be addressed NOW!! She needs emergency services (ambulance) and no telephone line to call from. Luckily a neighbour had mobile phone.

  • ClarkeDdmthe1st DDM_Clarke (@ClarkeDdmthe1st) reported

    @bt_uk iPhone iPad Desktop You have these stupid ads making it impossible to click on the paying bill! Then you’ll have the nerve to change late fee!

  • GillianRaine Gillian Raine1 (@GillianRaine) reported

    Massive thank you to Liam ( sorry, I don’t take surname) @bt_uk customer service who not only helped solved a problem with my emails yesterday but contacted me again this morning to check everything was working ok. 👏👏

  • PCCharliebooks PC Charlie (@PCCharliebooks) reported

    @bt_uk have been without internet for 4 weeks now. No reply from BT. Numerous engineers who can’t fix. Awaiting traffic management. Terrible service and lack of communication

  • Bradders67 Bradders (@Bradders67) reported

    @bt_uk Hi. Our Fibre to Home Broadband is down and I need to speak with someone as Updates are useless

  • Sarcastit Sarcastit©️ (@Sarcastit) reported

    @bt_uk I’ll not be renewing phones, TV or broadband … fed up with it, engineer 2 weeks late to fix the TV issues as well and no offers of discounts or anything. Dissatisfied & disappointing

  • BodyTaskforce TurtleHead (@BodyTaskforce) reported

    @Tonysmini @OpenreachHelp The provider has updated me 8 weeks running with a simple no news response. No updates as to where in the process we are. I have zero faith left in the service @bt_uk provides and doubt the paperwork for clearance through cadence was ever filled out.