BT (British Telecom)

BT (British Telecom) Outage Report in Queensferry, Edinburgh, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Queensferry, Edinburgh, Scotland 09/05/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Queensferry, Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Roslin, Bathgate, Inverkeithing, Kirkcaldy, Uphall, Dunfermline and Livingston.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomRoslin Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomBathgate Internet
United KingdomEdinburgh Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.

  • RossM3110 Ross (@RossM3110) reported from Kirkcaldy, Scotland

    @tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!

  • fergusboden Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • celticghirlmo Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland

    @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

  • paulgreig6 Paul Greig (@paulgreig6) reported from East Calder, Scotland

    @bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

  • Gillian1971 Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland

    @bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • DarrenCBGR Darren Fleming 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤓 (@DarrenCBGR) reported from Dunfermline, Scotland

    @lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyBtint Tracey Wilkinson 💙 (@TraceyBtint) reported

    @bt_uk Hi Alanah, no I’m good thank you. I was replying to Alex as have the same broadband, he asked if it was just his broadband connection that was slow. (Ours is absolutely fine though thank you 🙏)

  • Munafshakir Munaf Shakir (@Munafshakir) reported

    @bt_uk it’s unacceptable to increase broadband prices by over 14%. Your broadband service is a lot more expensive than others anyway, and customers should be allowed to switch their broadband service without paying cancellation fees.

  • FKAColinTDF Colin P (He/Him) 🗿 (@FKAColinTDF) reported

    @SkyHelpTeam i have just had an email from @BTCare saying that you have informed them I am leaving to join you. I am not and I was informed clearly on the phone that no action would be taken on your part until I confirmed. How do I make a complaint to the highest level?

  • twmorgan11 Tom Morgan (@twmorgan11) reported

    @bt_uk But the service is already connected, we’re literally just waiting to switch it on, and it keeps getting delayed. Is there a way to contact open reach?

  • peterrichardbro peter brown (@peterrichardbro) reported

    The New Zealand v England test series starts at 1am UK time. Sadly it is only a two test tour, which is never enough. Surely a three test series should be the minimum. This first test is a day/nighter so a pink ball game. TV #BTSport Radio commentary on #talkSport2 #NZvENG

  • redarmy19870 REDarmy (@redarmy19870) reported

    Another live match and another potential red card that the fans don't no if it was even checked, but again why do now @prime but also @btsport and @SkySports never look at potential red cards after a game. Not mentioned once.

  • stevend35022139 Stephen Devlin (@stevend35022139) reported from Ballynacarrigy, Leinster

    @SkySports @btsport @BBCSport when are you going to have a conversation about Chelsea and their continuing poor form? If this was Manchester United all the back pages and headlines would be full! And you know it! 100 mill for both Mudryk and Fernandez and not a word said

  • ulookingatmefu DR (@ulookingatmefu) reported

    @simplyjambo @bt_uk It is shocking. Pure greed and profiteering. I like you will cancel now if possible and if not then later.

  • MandyCandy317 Mandy Candy (@MandyCandy317) reported

    @bt_uk And I could get the same service from sky for £25 a month!!

  • hally16sports John Hall (@hally16sports) reported

    @btsportfootball @btsport hello, I tried your messaging service but the guy was worse than useless! I am a Sky customer who subscribes to BT Sport and my son wants to watch BT Sport on his PS5, how does he logon please as I have no account details with BT - thanks, John Hall