BT (British Telecom)

BT (British Telecom) Outage Report in Queensferry, Edinburgh, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Queensferry, Edinburgh, Scotland 05/14/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Queensferry, Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Livingston, Lochgelly, Penicuik and Dunfermline.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomLivingston Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • paulgreig6 Paul Greig (@paulgreig6) reported from East Calder, Scotland

    @bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • fergusboden Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • Andrew_Queens Andrew Queens (@Andrew_Queens) reported from Bridgend, Scotland

    @VinceMcMahon @WWE why not make all ur #ppv exclusive to the #PPV. Like @btsport providers and then 2 nights after the Ppv put it on @WWENetwork then that way we can support our #superstars via that way.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Goldcoastco15 Gold coast (@Goldcoastco15) reported

    @bt_uk @Sharkey1996 It's not working, why?

  • simeone26 Simon Clark (@simeone26) reported

    @AkshayMoreYay @btsport I've got the same problem. Black screen for a while then error message 🥺

  • We_Major Michael Loukoumis (@We_Major) reported

    @bt_uk not an ideal time for the PS5 app’s livestreams to go down. Can you please advise on a fix?

  • baldock1994 JBaldock1994 (@baldock1994) reported

    @simeone26 @btsport Yep exactly that. Restarted console and rebooted wifi then looked on here and realised a lot of people having the same issue

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported

    @craigpecks @btsport I'm having same issues

  • simeone26 Simon Clark (@simeone26) reported

    @baldock1994 @btsport Indeed. Seems all their live streams on the app are down. The rest works 🙈

  • Ricks05114488 Ricks (@Ricks05114488) reported

    Can someone tell me how ******** we lost the final to this villerreal team ? Awful @ManUtd #SuperCup @btsport

  • londonbrother Taylor (@londonbrother) reported

    @CFCJourno @btsport I’m getting same issue on android now never had this issue before? Works fine on my Apple iPhone bt app.

  • Sharkey1996 Andrew Sharkey (@Sharkey1996) reported

    @bt_uk Hi Sharonk, I only have access to bt sport 1 through the ps5 app and it’s currently not working. Everything else on app is fine

  • craigpecks Craig peckham (@craigpecks) reported

    @bt_uk It’s problem I really shouldn’t be having in the first place, £25 a month is a lot and not the first time I’ve had issues