BT (British Telecom)

BT (British Telecom) Outage Report in Lochgelly, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Lochgelly come from postal codes KY5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lochgelly, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lochgelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lochgelly, Fife, Scotland 11/19/2024 08:25

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lochgelly, Fife, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Lochgelly, Dunfermline, Kirkcaldy and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet
United KingdomLochgelly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lochgelly, Scotland

Latest outage, problems and issue reports in Lochgelly and nearby locations:

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • CxDaryn Daryn Mason (@CxDaryn) reported from Powmill, Scotland

    @bt_uk Hello. I need urgent help. My elderly housebound mother’s phone and internet is down and it’s critical for her. It also connects her community alarm in case she has a medical emergency.

  • SandmanEdi boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland

    @jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.

  • gongthegoalie Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.

  • ambermhammond Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • Keithduncan47 Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland

    @bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ryansmackie Ryan Mackie (@ryansmackie) reported

    @AmazonHelp You help is pathetic. Suggest you leave the football coverage to @skytv and @btsport who know how to provide good quality coverage of games

  • RoseGenner Rose Genner (@RoseGenner) reported

    Playing on catch up, 43/50 or 51/59 on @TheVirtualPubQ1 from yesterday. Luckily we could skip through the @bt_uk @BTCare issues, hope they sort it for you tomorrow Jay.

  • jamieclarke Jamie Clarke (@jamieclarke) reported

    Picture quality of @PrimeVideo Premier League in UHD nowhere near as good as that of @btsport Bad compression. Looks awful on AppleTV and Xbox Series X. Best on LG TV app but still not great. Sound popping as well.

  • mrbensewell Ben Sewell (@mrbensewell) reported

    I pay a total amount of £58 a month for live football to @btsport and @NOWTV. Never had issues streaming using these services. Ironically, as an Amazon Prime customer I have bonus of them broadcasting a game not covered. Disappointing @primevideosport

  • busbybabes6 Joe James 🔰 (@busbybabes6) reported

    BT should sign Ally McCoist as a co commentator. He’s brilliant and funny. **** McManaman off. #btsport

  • Dolly_Darren Darren 🏳️‍⚧️ (@Dolly_Darren) reported

    @alibi_channel and @bt_uk Settled down for a Sunday evening catch up of #Evil and its not available is SD. Trying to make me subscribe to HD.10 episodes in and you change the rules! Not on! Why???

  • JackDunc1 Jack Duncan🔻🏳️‍🌈 (@JackDunc1) reported

    I hope them and everyone at @btsport understands the nature of the 'family values' trope. If not, may I suggest you stop pretending to support the #RainbowLaces campaign?

  • Isaac27McG uta (@Isaac27McG) reported

    I thought my uni WiFi was **** until I came home to @bt_uk WiFi, utter **** house from them

  • Bookmarks_books Bookmarks Bookshop (@Bookmarks_books) reported

    @btbusinesscare Will it tell us why our internet goes down every day at the same time?

  • Ashley_Knowles3 Ashley Carter-Knowles (@Ashley_Knowles3) reported

    @npage88 @primevideosport Where’s the positive?! You can’t record it, can’t pause it and fast forward. Doesn’t have a decent app like @btsport. It’s awful. I was lucky tonight, didn’t have too many issues but I feel like I can’t touch my phone in fear of spoiling a goal etc. Yeah should be good that!