BT (British Telecom)

BT (British Telecom) Outage Report in Lochgelly, Fife, Scotland

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The latest reports from users having issues in Lochgelly come from postal codes KY5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lochgelly, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lochgelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lochgelly, Fife, Scotland 04/02/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lochgelly, Fife, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Glenrothes, Leven, Dunfermline, Lochgelly, Kirkcaldy and Linlithgow.

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City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomGlenrothes Internet
United KingdomEdinburgh Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Lochgelly, Scotland

Latest outage, problems and issue reports in Lochgelly and nearby locations:

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • swm2k2 Simon Martin (@swm2k2) reported

    @bt_uk I made this point but got no where. How do I go about actually getting the service I paid for in a reasonable timeframe? Thanks Simon

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Considering using BT Broadband? Please dont. We are ovwr 3 months in to a change on our account & we have less services than ever. The complaints team are inconsistent & do not seem to understamd businesses need prompt service @BTBusiness @btbusinesscare #customerservicefail

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Over 3 months and still we dont have a full working service from @BTBusiness how long does it take. Message we get as customers are at eest misleading. @btbusinesscare

  • solteague Solomon Teague (@solteague) reported

    Day 8 of Broadband Hell - where there is no broadband. Service from @BT_UK horrific. WFH nightmare. Hotspot off v poor 4G signal or working at in-laws’ house 8 DAYS & counting. £52 p/m for hrs dealing with helpdesks & waiting days for yet another engineer visit. HOW MUCH LONGER?

  • vivkeenan T1DGamerGirl™️👩🏾‍🦯 (@vivkeenan) reported

    @btbusinesscare I sent you guys a DM and clearly (based on NO RESPONSE) asking folks to DM you is a way of making it look like you’re doing something - when clearly you’re not doing anything to resolve these issues

  • Sea_Sharp Cameron G (@Sea_Sharp) reported

    Dropped @MLBTV this year. 1) they had this annoying feature where you couldn’t skip though the “ads” when watching a replay, 2) they pulled playoffs without properly informing UK based viewers. Garbage service, will try @btsport

  • ram15567278 Jane Ramsey (@ram15567278) reported

    @bt_uk TWO WEEKS WAITING for an engineer to come to sort out my Wi-Fi… absolutely fu**** appalling service!! Ending my contract asap!

  • AndrewExplainer Andrew Knowles - Copywriter (@AndrewExplainer) reported

    @bt_uk Hi - internet service very poor in our area this evening. Streaming is stop-start.

  • Sue_fle Sue (@Sue_fle) reported

    @Baddiel I see you follow BT! @bt_uk powered by fools! Telegraph pole swapped outside -= no broadband service and it will take BT over a week to get an engineer here! Will lose a weeks pay and elderly folk won’t be able to watch the BT package! All for £100+ per month!!!

  • ram15567278 Jane Ramsey (@ram15567278) reported

    @bt_uk fu****g useless service , completely incompetent