Is BT (British Telecom) having an outage in Malmesbury, Wiltshire, England?

@btbusinesscare Yet again our internet has gone down even send us a text saying @BTOpenreach has fixed the problem on the line so clearly not fixed!!

@btbusinesscare Well we keep getting down time every time it rains here think engineers need sending out and sorting out the junction boxes in Down Ampney!!

@BTCare @btbusinesscare Come on BT Care we’ve had no reply today from you and now the line is up and down like a yo-yo it’s awful service.. how about connecting up the village with fibre @BTOpenreach

@BTCare we’ve had no care from you called you yup and had no care and we have no internet nor people can call us it’s piss poor and would hope your service would be better but that’s what we’ve come to expect from a poor service! We’re share holders too! Sort it soon!! Please!!

@BTCare Yep done that. It fails at step 8 and never sends PIN. I have waited many hours and asked for a new PIN several times.

@BTCare Hi, I spoke to 1 of your complaints handlers yesterday: Natasha. As a resolution specialist she left a lot to be desired. Rude, condescending, arrogant, & unhelpful. As a long standing customer, I expected better.

@BTCare You could not be more inaccurate if you tried. You have issued me with 2 landlines, 2 cloud phones, no broadband to my business and “allegedly” fitted a hub in the wrong building which you did not have access. Cancel all my contacts.

@AndBall79 @BTCare @OpenreachHelp I will stick with Sky if they are this bad

@BTCare no one has been out, i haven't been asked to do much at really, been sent a WiFi location info sheet (but that isn't the problem really!), and im getting called back next Tuesday (could be Saturday, but i said in the week is easier, (Next time lady is working again). #NotFair

@BTCare Hi there . Today is fifth working day still no response from Bt about my complaint or any thing

@BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡

@BTCare Please don sign the obvious. Review the notes. It being a problem for a while.

@BTCare I’ve left BT. Only so much BS I can handle. Inability to resolve problems, and staff not even attempting to resolve a problem for 5 days until I rung up to find out what’s happening. Then when I say I’m leaving problem is miraculously looked in to and resolved. Too late

@SCNathan @bt_uk @BTCare @TalkTalk The entire company is an embarrassment. The poor frontline staff are trying to do a job and the infrastructure, processes, management are a joke.

@BTCare BT fail to reimburse over £1500 in mid sold telphone line charges, which they accept liability for!Worst customer services I have encountered!

@BTCare @BT - over a month from order to get phone line and fibre installed! Fibre delay understandable but not the phone line which just needs activating! Disgraceful level of service and no other option as BT have a monopoly due to rural location 😡 #poorservice #notagreatstart

@BTCare But 2 weeks to fix something is appalling and even then you could tell me I have to wait another week. I suggest you change suppliers @OpenreachHelp it certainly doesn't take 2 weeks to fix some cable.