BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 11/21/2025 17:50

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Chippenham, Gastard and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet
United KingdomStroud Internet
United KingdomGastard Internet
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mummychin WithaKandanA (@mummychin) reported

    Broadband broadly working now. Openreach reported rodent nest at base of telephone pole and cable had been chewed. Openreach part was very efficient, about 24 hours. @bt_uk part less so. 3.5 days for them to get a home tech expert out, who then confirmed that problem was outside

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported

    (1/3) A few weeks ago I spoke to @bt_uk asking why I have to pay for a phone I never use. I was told it was because they have to maintain the network and our phone service runs on old cables. We have a purely FTTP broadband. Now BT have emailed to say they're moving us to...

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported

    @bt_uk Hi Alannah, thanks for a speedy reply but you can help but taking off from my bill the cost of phone services which I have told you for years we don't use. Now you've taken maintenance of the old network out of the equation, I shouldn't be charged.

  • fuzzymacd fuzzyd davies (@fuzzymacd) reported

    @bt_uk hello. We are STILL having the same problems with BT TV. Over a week now. No on demand or Internet channels.

  • Clive_Bates Clive Bates (@Clive_Bates) reported

    @bt_uk The problem is between BT and the hub according to the app. But between the hub and device I have used both wi-fi and ethernet, an iPhone and laptop and also a non-BT test - the same. Yes, I know upload speed is lower - but 20x lower? Is that normal?

  • CARRIERmedia Pete Carrier - CARRIER-media Ltd. (@CARRIERmedia) reported

    @bt_uk All resolved. We have a 5G hub and everything is zoomy! @bt_uk offering left a bad taste in the mouth. Felt like I'd been had. Whoosh!

  • KristjanB86 Kristjan Birnir (@KristjanB86) reported

    @BullenSteven @btsport @ManUtd Knew De Gea would let United down once again I saw that lineup. First he didn't save the only shot he faced in 120 min of play. Second I knew he wouldn't save single shot in the shootout. Thrid I expected him to follow that poor display up with missing the penality. 1/2

  • JoCroydonTalk Jo (@JoCroydonTalk) reported

    @bt_uk Hi my apps (except Netflix) have not worked for a few weeks. I think there is an issue with the Youview box. Who do I call please?

  • Marksto1983 Mark Stokes (@Marksto1983) reported

    @bt_uk I have tried this, the person I am speaking to refuses to help and says it’s tough the letter is wrong. It’s appalling service

  • Retro_uk Steve (@Retro_uk) reported

    @btsport "generous renewal offer"...yeah rather than pay people like him ridiculous amounts of money I'd rather you keep my bills down thanks BT 😠