BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 12/10/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Dursley and Chippenham.

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City Problem Type Report Time
United KingdomStroud Internet
United KingdomDursley Internet
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet
United KingdomStroud Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Everlands_001 Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HamPeasyStottie Peter Old (@HamPeasyStottie) reported

    @bt_uk sent me an email saying I could have full fibre 300 for £44.95 a month. But when I click claim the offer it says I can't cause I'm a bt customer!

  • Gsurosi Stan Kelman (@Gsurosi) reported

    @bt_uk are actually the worst broadband company going. 0 coordination or communication between them and @WeAreOpenreach 2 months now I’ve been waiting on my broadband only for them to tell me it’s no longer available? Your agents are negligent and engineers incompetent

  • hori_sarah Sarah Hori (@hori_sarah) reported

    @frosty0610 @bt_uk Totally agree. We are in the same area, BT’s communication is a complete disgrace at best! We are all just another account number on their customer list. You only find out how good a company really is when a problem occurs. Unfortunately in my experience they are very poor.

  • johnwb2032 john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland

    @bt_uk Why is the sound so bad when watching TV through bt box.

  • Spiderchoc Mr Kippers (@Spiderchoc) reported

    BT internet is down because of course it is. I pay the same amount as someone who has 4 times the speed. @bt_uk ******* garbage. I’m out of contract now, have very few options but all are far cheaper than BT so will be looking at them now.

  • smudgeit123 sophie 👄 (@smudgeit123) reported

    @bt_uk hi hope someonee can help. We have a hub 6 and it dropped connection all the time when it does it and comes back on it doesn't auto connect back to any devices in our home.. we all have to manually press the WiFi button.. (all device settings set to auto connect)1/3

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • feefle_moose Luke Horton (@feefle_moose) reported

    @bt_uk broadband "go live" date was yesterday.. my Sky broadband went off at 8am and engineer attended around 1530ish.. ran in to problems at the cabinet and said it should be sorted within 12 hours. Still no broadband..

  • wajja007 Wajid (@wajja007) reported

    @btsport @btsportfootball Barca are ****

  • Crypto_n_Canna Crypto'n'Cannaman (@Crypto_n_Canna) reported

    @bt_uk Why is your awful company charging me £75 per month when I have issues with broadband most days? I've been unable to work for three days in the past 10, running into day 4 as I trade online. Unacceptable!