BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

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The latest reports from users having issues in Malmesbury come from postal codes SN16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 11/04/2024 13:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chippenham, Wotton-under-Edge, Malmesbury, Corsham, Stroud, Stonehouse and Cirencester.

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City Problem Type Report Time
United KingdomChippenham Phone
United KingdomWotton-under-Edge Internet
United KingdomWotton-under-Edge Internet
United KingdomChippenham Internet
United KingdomMalmesbury Internet
United KingdomCorsham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ricospurs2 Rico (@ricospurs2) reported

    @bt_uk my Wi-Fi goes down when I use the treadmill. Any ideas how to resolve?

  • agencydoctor Richard Houghton (@agencydoctor) reported

    @bt_uk unable to get a straight answer about fixing my line that you have cut off. Plus, please send me the link to make a formal complaint about one of your call handlers.

  • TLK861 Victor (@TLK861) reported

    @cpn78 @theterras @btsport Awful performance. Well out of your depth

  • GraceMERogers Grace Rogers (@GraceMERogers) reported

    @bt_uk could not be more disappointed with the switch over service. Despite you organising an activation date for my switch for the 1st December, I learn today that because of your system issues my order has to be booked and so no internet and can’t work until the 16th. Really???

  • chrismafc1 Chris M (@chrismafc1) reported

    @bt_uk Very valid point! Am I making this up or is there a broadband package that uses the EE 4G signal if the wifi goes down?

  • chocqueen12 Lyn Brookes (@chocqueen12) reported

    @bt_uk Terrible customer service, my friend has just moved home with her mother who has dementia, her father has Covid and you are ignoring her! She’s been told now you can’t connect her broadband for weeks. What about her job?! #disgrace

  • liamch_88 Liam Charlton (@liamch_88) reported

    @bt_uk There’s no fault on the line, it’s the crap internet I’m paying for! Fibre build is 95% done and has been for 5yrs but @networkrail need to allow access to complete. Sort it out between yourselves before I remove your poles from my garden!!

  • agencydoctor Richard Houghton (@agencydoctor) reported

    @bt_uk I appreciate that you don’t give a **** but after holding in five different calls - cut off twice and called a liar by k e of your team - I have no answers as why you have cut me off. One less customer as of Monday.

  • Alex_Mills1 Alex (@Alex_Mills1) reported

    @bt_uk please could you help me with my new order/set up, I have broadband but I am still waiting for my phone line to switch over, it’s a bit of an unusual circumstance, and I tried to call yesterday but couldn’t get through

  • Helen29Aug Helen Lambirth (@Helen29Aug) reported

    Still no internet or telephone line having moved over a week ago. Thanks @bt_uk for not fulfilling your promises despite the notice we gave. Useless service when we are relying on internet for work. Any reimbursement?