BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 11/28/2025 11:30

November 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Chippenham and Gastard.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet
United KingdomStroud Internet
United KingdomGastard Internet
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rantindave Grumpy *** (@rantindave) reported

    @btsport #URC once again @EdinburghRugby gift @Munsterrugby a try... #omnishambles can't catch restarts and line out is so poor its tragic

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported

    Six months on & @bt_uk still haven’t fixed an issue on my account. Every person I spoke to promised that they’d be the ones to fix it but no-one has so yet again I’ll miss out. It’s unacceptable that this is had still not been resolved 😡

  • NiGhT_RaVeN13 Michael (@NiGhT_RaVeN13) reported

    @bt_uk hi, having issue with my internet channels (Sky TV/Movies) keeps giving me error code ipc6007. I have two boxes in house, one works fine (IPTV, given to me as part of employee trial), however main box doesn’t...any advice on how to fix it without deleting recordings?

  • Steviedee93 Stephen Doull (@Steviedee93) reported

    @bt_uk I have done yeah. This is the 3rd time my WiFi speeds drop like this in 2 months and I had an engineer out last time to apparently fix it

  • davidwarren52 David Warren (@davidwarren52) reported

    The trouble with rugby right now is the stop start stop start stop stop stop, whistle, whistle, whistle. #rugby #rfu @btsport #premiership @btsportrugby

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported

    @bt_uk Many, many phone calls. Many tweet DM's. Many promises. Still not transferred my Grandmama back to her old number. Highly important her Dr. Hospital, Bank, Friends and Family can contact her. Still not sent handsets. It's almost 3 months. WTF. No continuity in C/S. Khoros CX ???

  • Miss_Prii_xx Hi, I'm Prii 👩🏽‍🔬👩🏽‍🎓🧳✈️ (@Miss_Prii_xx) reported

    @bt_uk Can you please provide insight regarding the Wi-Fi issue in Canterbury? We haven't had Wi-Fi since Wednesday and have been told it might take a week? Cell signal in Canterbury is appealing, so not like we can rely on mobile data 😭

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    Day 18 of no phone and no broadband @bt_uk @OpenreachHelp Today someone has booked a priority engineer for Monday day 20. No faith this will happen. 4 engineer no shows so far no calls from case handler. Promises on marketing material of support by customer services not true

  • ShaunfromDurham ShaunfromDurham 🇬🇧 (@ShaunfromDurham) reported

    @bt_uk Sky told us they have no idea when it will be repaired as they dont do the repairs. None of this helps us get back online, appreciate not your fault, just hoped someone out there surely can help resolve this!

  • SpectrumRecruit Suzanne Letting (@SpectrumRecruit) reported

    @btbusinesscare seriously not amused! Spent 50 minutes waiting to talk to someone about a fault and your lack of service porting over our number - 4 dates given, none of them stuck to and still no answer on your lines? Service? I don't think so.