BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Malmesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Malmesbury, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Chippenham, Gastard and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Wi-fi | |
| Stroud |
Phone | |
| Chippenham |
Internet | |
| Stroud |
Internet | |
| Gastard |
Internet | |
| Stroud |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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up the vile
(@ianewen) reported
from
Royal Wootton Bassett, England
Great banter from @btsport app not working and you tube channel shot too
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Mark Harris
(@MrMarkHarris) reported
from
Cirencester, England
@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Sparrow
(@ChrisJSparrow88) reported
from
Cirencester, England
@bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark__Eadie) reported
Had forgotten how truly depressing it is to deal with @bt_uk. Text to ask me to call them. No idea what menu item to choose bc the text didn’t say why to call. 😬😡 Discover order has been cancelled by @OpenreachHelp. Why? No-one knows. Operator says she will cancel order /1
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Bertrams Lukstins
(@BertramsL) reported
@bt_uk @JacksonInsane 1 week without the broadband working at all, engineers not showing up, 20-30 min wait times on the phone support.
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Martin◼️◻️◼️◻️
(@m77sc) reported
@btsport What's the point in me paying for a service which includes a mobile app if I can't watch it on holiday man?
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Bertrams Lukstins
(@BertramsL) reported
@bt_uk Too bad the engineer never showed up, so I canceled all of my Zooms for the day and tried to do work on a 1 MBPS hotspot for nothing.
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Gareth Jones 🏴
(@JonesiOnTwittah) reported
@bt_uk 21 days at best for you to (possibly) fix our broadband, and this is why I will never choose BT again. Anyone else thinking about it, don't bother, they're an absolute shambles and their customer service is appalling.
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Georgi 🤩
(@georgilovell) reported
Extremely poor service from @bt_uk. No internet for 5 days without explanation. Fault due to be fixed today but zero communication
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Geo Smith
(@JGS1993) reported
@bt_uk He arrived an hour after the 13:00 timelimit given and within what I had requested originally. Problem is you told me he was coming before 1 so had to sit and do an important call on my drive via mobile. Just waiting until my contract expires in Jan to move to Virgin
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zoe,,!🍂
(@cutesychar) reported
@bt_uk hi we have a bt box pro and we keep getting problems with the recordings. All our recordings say “failed to record” but they were there fine earlier. We had a different problem a few weeks ago with the box resetting itself and it we lost ou recordings then too.
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Boba
(@Boba95873618) reported
@btsport Your BT Sport app is buffering loads tonight. Might as well be using a dodgy site. No internet issues either. All other apps working fine.
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Matthew 🇺🇦
(@ScouserInYork) reported
@bt_uk it's all well and good saying your team are available 24/7 but they can't solve problems. It's apparently acceptable to leave someone who works from home with no internet for a week because you don't have enough engineers. In the process of cancelling the contract.