BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 12/26/2025 14:40

December 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud and Dursley.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomDursley Internet
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamdk82 DK (@iamdk82) reported

    Proactiveness of @bt_uk to acquire a customer Vs lethargy of @virginmedia in protecting a customer..case study to build

  • harriet_tucker H (@harriet_tucker) reported

    @bt_uk can you help please? Someone was supposed to turn up today to instal our new internet and it hasn’t happened. This is the third time now it’s ridiculous!

  • tombalky Thomas Balkizas (@tombalky) reported

    @bt_uk 17 days from my go live connection to fibre and I am still asked to wait for a fix. 2 visits, 14 calls, countless hours on hold. Why was this left out of the marketing campaign I wonder? #broadband

  • JKPhillips_ Jordan Phillips (@JKPhillips_) reported

    An absolute shambles of a service by @bt_uk - suppose to have an engineer round between 8-1 today. No show. Got fobbed off with a load of excuses saying they’d be here. Tried to phone just now. Been on phone for 46 mins. Shambles. Money grabbing arseholes

  • RJWLane Rob Lane (@RJWLane) reported

    @bt_uk can you help? @virginmedia has left my 91yr old gran with no phone line since the 18th until the 30th. How long would it take you setup?

  • Jonesy1905 RJ (@Jonesy1905) reported

    Oh my god I hate BT so much as if they’ve missed Rahkeem reaching his 50. **** off @btsport

  • irlratio ratio (@irlratio) reported

    @bt_uk fix @ItsZoil internet please hes going to miss the daily among us jokes that chat makes every 2 seconds

  • Bluebazza58 Barry Garfield (@Bluebazza58) reported

    @bt_uk hi. I cannot connect my Sky Q mini box to the internet in my summer house. This has been a problem for over a year. Thanks

  • spazwangle SinkingSpinning (@spazwangle) reported

    @bt_uk I never fail to berate isp's normally but the 900mb fttp from BT I had installed a couple of months ago gives me a semi on

  • joeyvandoran DJ Joey Van Doran (@joeyvandoran) reported

    When u can't watch BT TV because it keeps dropping out and then they tell you, you might have to pay for an engineer to come and to check their router, ther cables , their signal boosters. Go "$%$$"%£ yourself @bt_uk