BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 12/02/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Chippenham and Gastard.

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City Problem Type Report Time
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet
United KingdomStroud Internet
United KingdomGastard Internet
United KingdomStroud Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaphod2042 Jensy (@Zaphod2042) reported

    Disgusted with @btsport Been trying to watch the football on my PC. However their greed to steal data has made it near impossible. After giving in to their aggresive cookie policy, they have the audacity to lock me out of my account for 20mins. Time to cancel all BT products.

  • PaulMotto Paul Mottershead 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚫⚪ Dcfc 🐏 (@PaulMotto) reported

    @chastings1066 @bt_uk Shocking customer service

  • Algux Algux (I write stuff) (@Algux) reported

    As luck would have it @bt_uk have just informed me after I told them about a fault on the landline, that I may be down until 25th? including possibly the broadband. Fingers cross as internet is still working. But waiting till the 25th seems like a long time to fix an issue?

  • loppas6972 nicola loppas (@loppas6972) reported

    @bt_uk “BT ARE COMMITTED TO PROVIDING EXCELLENT CUSTOMER SERVICES - NOT IN MY CASE THE PAST FEW MONTHS

  • Jms30785 James smith (@Jms30785) reported

    @bt_uk I need help with a order that is being delivered to the wrong address, been on phone and keep getting past from department to department why is it so hard….

  • trewpof trewpof (@trewpof) reported

    @btsport if I buy the UFC ppv this weekend, how many devices can I watch it on at the same time? (as a non-BT/Sky/Virgin customer)

  • eagles_se25 SE25EaglesCPFC (@eagles_se25) reported

    @bt_uk I am paying extortionate amounts of money for no internet. Every time I call to explain the issue I’m told another engineer will arrive . No consideration for work or money lost . They have refused to recompensate me or let me leave my contract . We have had to……..

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    Can anyone recommend a competent broadband provider. Not @bt_uk nor @virginmedia. Coverage and customer service rating is key for me!

  • bruceg87 Brucey™ Esq. 🇵🇹🇺🇦🖖 (@bruceg87) reported

    @Fatty9099 @MeatonNess @bt_uk Virgin Media installed Fibre Cables on my road, hampered my speed causing disconnects took weeks to fix Also paying an extortion every month till July 2023 thanks to their BT Sports & Skysports package for £20 a month on 24 month contract

  • NeilJonesOnline ℵeil ℑones (@NeilJonesOnline) reported

    @bt_uk I’m an out-of-contract BT customer and have just upgraded my broadband package. How come the costs are about £5/month more than they would be if I was a new customer taking out the same package?