BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 12/27/2025 20:20

December 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud and Dursley.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomDursley Internet
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SaltyGameplays SaltyDoesTweets (@SaltyGameplays) reported

    @bt_uk is there anyway you guy can install a new BT interface in the upstairs of my house because your smart extended power plugs just keep giving me issues for wired connection to my TV and office?

  • Nicjor15793 Nick💙 (@Nicjor15793) reported

    @malongoman @BTGroup @bt_uk Yeah I'm about the same, 30 years plus. Renewed with em last year and it was more than if I was a new customer!..

  • JavidFarahani Javid Farahani (@JavidFarahani) reported

    @bt_uk After 1 hour and 11 minutes, the outcome is: 1. we do not know why we cannot confirm your appointment 2. we will call you tomorrow for a new appointment. 3. We cannot call our supplier to confirm the new appointment. almost 3 hours of waiting and conversation. This is awful.

  • KernowBeachBum S A (@KernowBeachBum) reported

    Heeeeeey @SkyUK and @bt_uk, stop refusing ppl what they ask to buy and trying to upsell to fibre. My property can’t get it and you refusing to accept just lost a customer. Hey @TalkTalk, thanks for just accepting what I said and selling me what I asked for 👍🏻👍🏻👍🏻

  • CameronHeald Cam (@CameronHeald) reported

    Really disappointed with the service from @bt_uk. Unhelpful and taking money for services not being used after contract has expired. Even doubling the charge after the agreed term. Disgraceful!

  • mdryden1987 martin (@mdryden1987) reported

    @ConDuff7 @btsport Is it free already if you have BT? Just never paid for a ppv for years

  • malongoman Mark (@malongoman) reported

    Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is as a customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT

  • rjshook RJ Shook (@rjshook) reported

    Hey @bt_uk why are you unable to stop the crank calls I get claiming to be BT internet support from offshore call centres that want to fix my router and scam me? I get several a week. Make it stop!

  • CllrDavidCox David Cox (@CllrDavidCox) reported

    Govt turned down free/cheap broadband 4 thousands of disadvantaged families. Broadband giant @bt_uk offered basic connections to allow children #onlinelearning BT gave free wifi vouchers to the Govt but the Depart4Ed ‘struggled to distribute them effectively’ and returned them!

  • Matt_Clough Mathew David Clough ㅂㄹㅁ (@Matt_Clough) reported

    Dear @bt_uk you won’t let me cancel btsport because I’m stuck working offshore and can’t call the UK and you won’t let me complain about it because I cannot enter a UK number? You’re forcing me to keep paying. How is this not theft exactly? Are you con artists?