BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 12/01/2025 11:35

December 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Chippenham and Gastard.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet
United KingdomStroud Internet
United KingdomGastard Internet
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveFlatman2 Steve Flatman (@SteveFlatman2) reported

    @bt_uk Hi Kevin Never quite fully resolved with BT. The refund due was £13.84 and BT refunded £13.50 - no explanation? Also in looking into this unearthed other anomalies that need to be resolved. Finding a number to call to discuss account and charges being the first major challenge!

  • lewismurton lewis (@lewismurton) reported

    @EnglandFootball @btsport this is the worst FA cup final in history tell them to shoot

  • gabsNH Gabriele Hannen (@gabsNH) reported

    @bt_uk Thanks for your DM. The issue is this has been going on since promise date of 30/4! We keep being told to have a call back in another few days and the same non-committal talk. No action. You want us to give up and change provider? Sue BT for lost earnings? We are at our wits end.

  • MylesJohndmyles John Myles (@MylesJohndmyles) reported

    @btsport Never has ‘Abide With Me’ sounded so arousing. There are signs that we are getting back to normal.

  • Ponggo_uk Dean G (@Ponggo_uk) reported

    @bt_uk Don't waste your time with BT, it will be crap or they will con you, avoid and sign-up with another company

  • Dahl_McClements Roman Dahl (@Dahl_McClements) reported

    @btsport **** your broadcast for only showing Leicester fans, Most Biased company ever! Worse than BBC

  • KevJWills Kev Williams (@KevJWills) reported

    @btsport What has happened to your 4K stream? It has recently become unwatchable due to buffering. There is no problem with my internet speed as I have no problems elsewhere and its only in the past week or so that the ultimate stream has become unwatchable.

  • IPC001 Ian (@IPC001) reported

    @craig_rayment @ChrisGPackham @bt_uk Modern fencing does not help, often has concrete base. I cut a small hole is wire fence and I now have an overnight hedgehog visit

  • ViktorKwapich viktor kwapich (@ViktorKwapich) reported

    @bt_uk 4 phone calls 30min each to get through to customer services and still waiting… you call it the best service?

  • dkj101 David Jeffery (@dkj101) reported

    @bt_uk He found no issues and second line support suggested a new router, same as the other people who got an engineer on the estate today, what’s the likelihood that 5/6 routers all failed at the same time on the same estate using full fibre?