BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Malmesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Malmesbury, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Internet | |
| Chippenham |
Internet | |
| Stroud |
||
| Stroud |
||
| Stroud |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Mark Harris
(@MrMarkHarris) reported
from
Cirencester, England
@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.
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Sparrow
(@ChrisJSparrow88) reported
from
Cirencester, England
@bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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up the vile
(@ianewen) reported
from
Royal Wootton Bassett, England
Great banter from @btsport app not working and you tube channel shot too
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Josh King
(@SiferJosh) reported
Absolutely disgusted with @bt_uk that even with a complaint open against an account they didn’t close when requested. They then send outstanding payment to debt collectors. Why not try to sort the issue first instead of bullying customers
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Anth0nyThornton
(@Anth0nyThornton) reported
@bt_uk Hi Alannah I’m currently on the phone again to Bt reporting the issue two of my neighbours have the same issue
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Lind
(@LaCapelle) reported
@btbusinesscare Lauren! Service has been dire again today and yesterday!!
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JayCorn23
(@Jaycorn23_) reported
@bt_uk has probably the worst customer service team I have ever come across
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Lucas 🐗🌲🌻
(@LucasDcnk) reported
@bt_uk Our wi-fi has been down for two consecutive days. What's going on?
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AndreaC
(@hammythesheltie) reported
@bt_uk Placed order last night for broadband and tv. Would like to bring connection date forward but online doesn’t show earlier dates. I’m deaf and can’t phone to discuss can you help please
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Josh King
(@SiferJosh) reported
@bt_uk Following my last conversation with an advisor, yes I should have. I was told someone would call, that never happened
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Tom Walsh
(@wishwasretired) reported
@btbusinesscare @BTBusiness absolutely terrible customer service!! Had an issue for 3 weeks now, engineers out etc. I originally said it’s a problem with the router and you refuse to help!
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Julia Alexandra
(@julialexandras6) reported
@katnipsi @bt_uk Same for me. And now it’s down since 3 hours ago. Messaged them on Twitter and no reply. Already looking to switch. It’s starting to feel like a scam.
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Katⁿⁱᵖ
(@katnipsi) reported
For 3 days our internet has gone kaboom exactly or a little after midnight, fix your **** @bt_uk