BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 01/05/2026 04:25

January 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud and Dursley.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud E-mail
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomDursley Internet
United KingdomStroud Wi-fi
United KingdomStroud Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GabyRoslin Gaby Roslin 💙 (@GabyRoslin) reported

    @bt_uk Thanks but last time you tried to help me on here you didn’t manage it and. I one ever contacted me

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I am still awaiting a call which was due yesterday. I need an update regarding my internet, I need to work from home, the risk in my office is going up. Help?!

  • BumblecatNb Nicky B (@BumblecatNb) reported

    @bt_uk Please help bt you have left elderly friends in the middle of nowhere with no phone or internet for days and they haven't got a working mobile they are that remote....please please fix this....

  • billyboy5757 Bill Edwards (@billyboy5757) reported

    @GabyRoslin @BTCare Yep, been there, done that, got the refund for bad service.

  • paulhulse83 Paul Hulse (@paulhulse83) reported

    @BTCare please sort out broadband issues!!!

  • niamhskinner Niamh Skinner #BLM✊🏽✊🏾✊🏿 (@niamhskinner) reported

    What is going on with customer service at the moment?? I know it’s busy but all I need is a bit of help, and with @TSB @O2 and @bt_uk all I’m met with is people who can’t be bothered?? Never experienced anything like it in my life.

  • GabyRoslin Gaby Roslin 💙 (@GabyRoslin) reported

    Every single time I write that @BTCare is dreadful I get so many people agreeing! I have been speaking to them on and off since 10.15 and no one knows how to help me! Thanks BT and once this is sorted it’ll by bye BT

  • KingsgroundTiff Kingsground (@KingsgroundTiff) reported

    @GabyRoslin @BTCare I’ve had no internet for over a year at my home. BT know this and still take the money every month even though I’ve never even had the service.. not even for a minute. I’ve spent 5 hours on the phone. They take the money and leave me with excuses.

  • foxgloves2015 Kevin Anthony ~ 2019 (@foxgloves2015) reported

    @GabyRoslin @BTCare Worst company on the planet, as soon as things go wrong forget it, you’re off on a world tour with no hope of a result

  • janthea46 Janthea46 (@janthea46) reported

    @LozzaFox Change to BT. I haven’t had any problems. @bt_uk