BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 01/16/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chippenham, Stroud and Dursley.

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City Problem Type Report Time
United KingdomChippenham Internet
United KingdomStroud E-mail
United KingdomStroud E-mail
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomDursley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Conor_Luby conorharrisonluby (@Conor_Luby) reported

    @bt_uk @XboxSupport I’m having trouble connecting via the app with the code ID106 but the ID doesn’t show up on the website

  • rosa_alba_macd Rosa Alba Macdonald (@rosa_alba_macd) reported

    @bt_uk Yes I had and the BT and Apple Support pages (I mana an eejit. And, with all due respect - that page lists POP3, IMAP and SMTP (SSL) settings and Port Numbers not any caldav/carddav or whatever the term is for contacts server addies.

  • SoniSaFr Sonia Sanchez 🇪🇺🇬🇧🇪🇸🌍 (@SoniSaFr) reported

    @bt_uk Is there anything you guys can do to block them from calling your network? Looks like other people have the same problem. Will have a look at the guidance.

  • kkirsty93 Kirsty (@kkirsty93) reported

    If broadband was a **** boy it would be @bt_uk

  • johnnydina Johnny Dina (@johnnydina) reported

    @bt_uk engineer showed up and is actually accepting to do the job 🎉🎉🎉🎉 manager still hasn’t called to manage my issues since Saturday. It took a year and a half for an engineer to do the job, how long will I wait for a manager to call!!!!

  • sad1ebabes84 Sadie (@sad1ebabes84) reported

    @CityFibre may want to teach your staff about customer service skills! He’s up a telephone pole connected directly to my house for my @bt_uk internet/phone. It was working fine until he messed about with it but apparently and I quote “it’s nothing to do with us” 1/2

  • YDysgwrAraf Robert Bruce (@YDysgwrAraf) reported

    @bt_uk Seriously, mate, I’ve read that page so many times in the past couple of years I could take an exam. The only solution I’ve ever found is to start trying to cast around an hour before kick-off and I may have something watchable by half time.

  • Stephenjohnwebb Stephen John Webb 🕷 (@Stephenjohnwebb) reported

    @bt_uk if you want a truly horrible and intergalactic mess with Broadband, BT is surely your first point of call…

  • Jack92252210 Jack (@Jack92252210) reported

    @bt_uk my internet isn’t working. The hub is blue indicating it is working I was promised this wouldn’t happened and obviously have been lied to. I only had this WiFi for 3 weeks and already running into problems

  • rosa_alba_macd Rosa Alba Macdonald (@rosa_alba_macd) reported

    @bt_uk No it is not an Apple issue. It is a BT issue since you started to separate from Yahoo. Do not try to pretend otherwise. It is about the architecture of your Email - every other email provider works with Mail. Just not BT (gmail, Yahoo, hotmail all work).