BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Malmesbury come from postal codes SN16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 05/04/2024 05:20

May 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Cricklade, Chippenham, Malmesbury, Calne and South Cerney.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Internet
United KingdomCricklade Internet
United KingdomStroud TV
United KingdomChippenham Wi-fi
United KingdomStroud Internet
United KingdomStroud Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ben_Harris91 Ben Harris (@Ben_Harris91) reported

    @bt_uk @OpenreachHelp I am fed up of chasing and ringing people at BT who do not know their arse from their elbow. How it has taken 8 weeks to repair and external line fault is baffling. I have no escalated the complaint with Ombudsman Services to seek extra compensation.

  • leeanneallan1 Leeanne Allan (@leeanneallan1) reported

    @bt_uk Live chat unavailable, cannot get through on phone to customer service, how do I contact BT to replace a broken power adapter for my Wi-fi disc ???

  • THemingford Thomas H. (@THemingford) reported

    @bt_uk You did not resolve their issue and in the content of the chat that I read, your representatives were wholly inappropriate in what they said and in their tone.

  • qpr_neiled Neil Edmonds (@qpr_neiled) reported

    @BT_UK have got to be the worst company out there for service and having a broadband connections team full of incompetent liars

  • JDLCFCUK J.D🦊 (@JDLCFCUK) reported

    Actually shocked with @bt_uk customer service today ... after being with other brands I expected my problem to take ages to fix but they've actually been mega helpful and actually went above and beyond to help me out! ... finally some decent customer service.

  • adamjamesred Adam Reddish (@adamjamesred) reported

    Settle down to watch the Test Match on a rare day off and right on cue the woeful broadband coverage from @bt_uk drops for what seems like the millionth time during the last couple of weeks.

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare The fault appears to be I have no service - simple FTTP Ordered 92 days ago and all hardware in place on day 1-still waiting-please please please can something be done? Case Reference: IMP-107511522

  • Jake__Finch Jake Finch (@Jake__Finch) reported

    @bt_uk I was just saying hi to garry my bad

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare I already have, but I’m still getting nowhere with BT/Openreach getting the line activated 92 days later Case Reference: IMP-107511522 - Where should customers look to get support when BT Customer Care simply fails?

  • MaxWill16393633 uk..quotes (@MaxWill16393633) reported

    @bt_uk are a pile of **** don’t go for them when looking for internet