BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 11/21/2025 10:15

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Chippenham, Gastard and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet
United KingdomStroud Internet
United KingdomGastard Internet
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • onlyonemarty Martina Roberts (@onlyonemarty) reported

    @bt_uk The txt has sent me a download I can’t download as my Wi-Fi is not working and my phone signal isn’t strong enough to watch a video

  • MichZiff Michelle (@MichZiff) reported

    @bt_uk Do you EVER answer the phone? Lost the will to live with yr crap service been holding on for almost an hour now then get cut off 3 mins into the call ! Disgusting service #britishtelecom

  • python307 Anna Smith (@python307) reported

    @ri_builders @bt_uk Reach out to fast_recovery13 on Instagram he help me recover my hacked account, he is good and legit in retrieving hacked account

  • TWLUFC T.W 💛💙 (@TWLUFC) reported

    ******* does Glenn Hoddle wanna get any further up Chelsea players arseholes? Where do @btsport get these commentators from.

  • KrnFNBR Krn (@KrnFNBR) reported

    @bt_uk fix your servers

  • MichZiff Michelle (@MichZiff) reported

    @bt_uk do you ever answer your phones been holding on for almost an hour then get cut off 3 mins into complaint. Shocking disgusting service #BT

  • ann_brown2828 Imarketyourbusiness (@ann_brown2828) reported

    @bt_uk Over 48 hrs now so BT will have to compensate the whole village for each day that goes by now as per our contracts 😞😞😞😞what exactly is the problem? I have asked but no answer to my question as of yet! Our digital phones are not working either!

  • Olski Olie Bosley (@Olski) reported

    @Elvislacey89 @SkyUK So regret switching from @bt_uk for broadband to Sky. Outages and slowness I never had once on BT!

  • HarryWilding_ Harry Wilding (@HarryWilding_) reported

    Why does @btsport only work for like 30 seconds on my PS5 and then just starts endlessly buffering??? Awful app ffs @bt_uk

  • guygarrard Guy Garrard (@guygarrard) reported

    More of the usual trite nonsense from #GlennHoddle on @btsport Asked what to do when 2-0 down against a far superior team? Answer: try to score the next goal. Small wonder he’s a pundit.#chelseanorwich