BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 11/22/2025 06:50

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Chippenham, Gastard and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet
United KingdomStroud Internet
United KingdomGastard Internet
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • drl David Lewis (@drl) reported

    @MissLozTaylor @bt_uk Are you able to plug a laptop straight into the bt hub by Ethernet? If it’s still slow/causing issues, then it’s a fault with the connection. If it’s fine then it’s probably down to wifi signal.

  • ASHARNETT Ash Arnett (@ASHARNETT) reported

    @bt_uk This is a bad joke as if this is true it will be the 3rd appointment and I ordered it to be installed in dec. what is going on?

  • Nightpaws @nightpaws@furry.energy (@Nightpaws) reported

    @bt_uk hey. I’ve been having issues accessing my bt account for over a month now. Could someone take a look for me? Somethings definitely wrong with it.

  • jenny007 🇪🇺🇪🇺Jenny Elizabeth 🇪🇺🇪🇺 (@jenny007) reported

    @bt_uk no service for weeks. Seemingly not fixed properly and once again it’s broken. Once again I have to start the process of fighting your ridiculous customer service to get it sorted because of the ‘computer says no attitude’. Absolutely abysmal.

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported

    Well, just under an hour to go before my broadband is restored, allegedly. Frankly, given the number of prior slippages, I doubt it will happen. Oh, and @bt_uk how am I supposed to check the EE mobile hub signal strength when you don't provide a number for it?

  • pauljsmith74 Paul Smith (@pauljsmith74) reported

    @bt_uk We’ve had to cancel now because apparently no one can organise an engineer for another two weeks although we was booked in today & no one turned up even after being assured at lunchtime someone was still coming.Unless you’ve more power than the call centre I’ve spoken too then

  • Tonysmini Tony (@Tonysmini) reported

    @KentsFarmCottag @bt_uk Snapped cables are just made safe, you are supposed to report your loss of service to your provider so it can be repaired and tested. Who broke it in the first place?

  • GreenbyName1 Green by Name (@GreenbyName1) reported

    @OpenreachHelp You mean we need to call @bt_uk customer service team again? We do have a engineer coming on Monday not sure why, maybe we can get him to put a complaint in to get things moving.

  • Mark3y_man Marcus Knight (@Mark3y_man) reported

    @bt_uk my broadbands not working and I don't know why?

  • 2012ARA1 Alexander Aucken (@2012ARA1) reported

    @bt_uk hi guys, your broadband seems to be suffering a significant problem in Twickenham. Any idea when it will be back up and working at full speed ?