BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 12/22/2025 13:45

December 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Dursley and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomDursley Internet
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kryptboy Shaun Parfitt (@Kryptboy) reported

    Anyone else having issues with the @btsport app on #ps4? #BTSportsApp #BTsportPS4 Crashing all the time 😩 Never had problems before. Thankfully I could switch to Chromecast to see Woodley tapping out as I switched.

  • O_DAWG_UK Leigh Odell (@O_DAWG_UK) reported

    @bt_uk my parents want to upgrade their broadband because it is so weak. But I see they are getting a 4mbps download on a contract that guarantees a minimum of 17. Guys, it’s not 2005. You’re having a laugh here. What can you do to help please ?

  • K4thy72 K4thy72 (@K4thy72) reported

    @bt_uk Thank Goodness for Tim in Connections at Accrington for hopefully finally sorting our issue. The only BT person out of 5 spoken with this week who has been helpful and stayed with us on the phone to sort it. The rest need retraining in Customer Service.

  • johnd_uk John Drennan🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnd_uk) reported

    @bt_uk I've just had 'Fibre to the Premises' fitted by BT. It's yet to hit minimum guaranteed speed never mind the actual speed purchased.

  • lorrieb683 lorraine lunn (@lorrieb683) reported

    @bt_uk reported a fault Friday had engineer out Saturday still have no internet or tv Sunday can’t contact them as no number displayed and no communication from @bt_uk really not impressed with this service

  • MyMindToMe Charlotte Anderson (@MyMindToMe) reported

    @bt_uk Hi, my Mum was given an email address to contact a manager after frankly appalling service but it's bouncing back as if it doesn't exist - is that your tactic to avoid complaints? She's angry - and upset - can you help?

  • p1anetmatt Matt 🥩🍔🍰 (@p1anetmatt) reported

    @GetGoodGuyYT @bt_uk What's the modem sync speed in the advanced settings in the homehub saying? Has that dropped? If that's normal, the issue is on your network, not BT.

  • trevhewsongy Trev Hewson ⚫️⚪️❤️⚪️⚫️🌶🐟🏴‍☠️ (@trevhewsongy) reported

    @leeblease @virginmedia @bt_uk are as bad. Promise you call backs that never happen not arsed to deal with complaints. Just piss poor must be a broadband provider thing.

  • leeblease Lee Blease 🇬🇧⚓️ #UTM (@leeblease) reported

    @trevhewsongy @virginmedia @bt_uk I’m just not paying £50 a month to virgin. They can drop it to the same price as a new customer or I’m jumping ship.

  • Joekerism Joe Kent (@Joekerism) reported

    @CoachFykling @CraneLoL @bt_uk Having this exact issue atm. Just bought a 4G Gigacube from Vodafone for the changeover period. Depends on your area's 4G coverage though!