BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Malmesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Malmesbury, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chippenham, Stroud and Dursley.
| City | Problem Type | Report Time |
|---|---|---|
 Chippenham |
Internet | |
| Stroud |
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| Stroud |
||
| Stroud |
Internet | |
| Stroud |
Internet | |
| Dursley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Sparrow
(@ChrisJSparrow88) reported
from
Cirencester, England
@bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Mark Harris
(@MrMarkHarris) reported
from
Cirencester, England
@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.
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up the vile
(@ianewen) reported
from
Royal Wootton Bassett, England
Great banter from @btsport app not working and you tube channel shot too
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AllAboutSNSD
(@snsdaboutall) reported
@su_jo @bt_uk Text @anectodal now to fix your account immediately
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Lee B
(@leeinengland) reported
It blows my mind that the absolutely abysmal @bt_uk has one single customer left. They are just terrible. 8 different people in as many call centres and not one has a clue.
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Brian Discombe 🥋
(@MMA_Stig) reported
@BTCare very rude customer service advisor. Discussing issue logging into the mybt app and she cuts me off. Unprofessional.
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Reply Guy
(@somebloketweetn) reported
@BTCare please tell me why your iOS app so frequently fails to remember my credentials and therefor fail to login with FaceID.
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Brian Discombe 🥋
(@MMA_Stig) reported
@bt_uk Hi Clare, I can login to the app but was trying to explain the issues I was having logging in when the CSA cut me off. Rude and unprofessional. Am looking elsewhere for answers now.
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anonymous j
(@insert_namejj) reported
@bt_uk An official complaint was raised at the time of the new account being opened and we haven't even heard anything from that either and that was over a month ago.
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Wez Saunders
(@WezSaunders) reported
@bt_uk can you please let me know how to return my kit? I am going round in circles via your customer service / online. No link in my account to return equipment. Not received a returns package either (due 'couple of days' from 4th May according to the email - yet nothing)
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Jamie Evo10
(@jamieevo10) reported
@bt_uk Why do you let your customers down over and over again. Your a good company until you have to do something then you turn tin pot
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Luciana Alemanno
(@l_alemanno) reported
@bt_uk This is an ongoing major fault since the 19th of April and it’s not a text service kind of problem, we need the fault fixed and an interim solution to be able to get online at home! We’ve been given a mini hub that barely works and we requested a more powerful hub
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Tim Starkey
(@IAmTimStarkey) reported
@bt_uk you are threatening to charge me for not returning a wifi disc however, you have never sent me a envelope to send it back. Please contact me to let me know how to return