BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 11/30/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Chippenham and Gastard.

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City Problem Type Report Time
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomChippenham Internet
United KingdomStroud Internet
United KingdomGastard Internet
United KingdomStroud Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • Everlands_001 Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • Serbiantennis77 Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • UnsettledBrit Boring Brit (@UnsettledBrit) reported

    @bt_uk If you're sales tactic is to knock on a door and say to a home owner "are your mum or dad not home?" Just because they own a house at a young age due to working hard. Then I'd suggest you get better employees. Not only do you charge huge prices, it's terrible for money.

  • SirDaveFabulous Sir David Fabulous (@SirDaveFabulous) reported

    @bt_uk Just flagged a fault and was directed to the text service. Ended up speaking to Nathan in your Cardiff office. He couldn’t have been more helpful or kind. He has also sorted the problem. Just thought you should know 👍

  • LittleDebris Debbie Pressdee (@LittleDebris) reported

    @bt_uk having issues of really slow Internet it TQ12 area of Devon, are there any known issues?

  • Markleshark Mark Nicholson (@Markleshark) reported

    @bt_uk Poor broadband speed at the moment, experiencing issues in CA1 post code? Restarted router and still the same.

  • Cronin_JP_ James Cronin (@Cronin_JP_) reported

    @bt_uk once again my full fibre broadband isn’t delivering. Currently looking at 201.21mbps on a wired connection at 6ms ping. But when I look using @Speedtest app it is flying all over the place from under 10mbps to approx 500mbps, super unstable. I have the 900mbps package.

  • francesca0370 Francesca (@francesca0370) reported

    @bt_uk Not a great introduction to BT Broadband, despite emails & texts confirming the engineer appointment. No one has shown up. Called BT and they can offer a call back tomorrow with no guarantee of when my broadband will be installed. POOR SERVICE

  • _daaryl • daryl • (@_daaryl) reported

    please be in between 1pm-6pm.. my poor kid hasn’t been out all day and still no one from @WeAreOpenreach has been??? But don’t worry you get £5 a day back from @bt_uk 😒 we’re currently on day 7.

  • JulianTL JulianTL (@JulianTL) reported

    @bt_uk Apologies, I meant 'care' equipment for a disabled customer. ONS doesn't seem to have power backup from the UPS you supplied

  • w123ckc Chris Chatfield (@w123ckc) reported

    @bt_uk Be very careful when you join BT. My mothers broadband was upgraded recently as the cameras and alarms in her house needed more bandwidth. She is 93 with Alzheimer’s. We specifically said we didn’t want “Digital Voice” as her carecall emergency service won’t work with it

  • J30GHC George Cox (@J30GHC) reported

    @bt_uk having issues in the BR3 postcode, had the same problem earlier and apparently there was an outage, checked the service status page again and not showing any problems in the area, hub is flashing pink/purple