BT (British Telecom) Outage in Malmesbury, Wiltshire, England

@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

Great banter from @btsport app not working and you tube channel shot too

@bt_uk just queued for 20 mins on the phone and got kicked out. I need help with my broadband and the option for online chat wont come up. Please help?

@bt_uk your service is absolutely shocking. I’m thankful I’ve not had to work from home or I would have lost my job already. 2 thumbs down. Would not recommend.

@GarethBale11 @btsport Hello please help me🙏 My name is israr I'm from india I lost my house in road cutting. BMC demolished my house. I have 2 little brother and 1 little sister and mother. I don't have money any kind of job n work in this pendemic. Please help me for buy new house for my family 🥺

Don’t you love it when @bt_uk try and blame the customer for their wrong doings . I have been with this company for 2 years & have had nothing but problems the whole time. Looks like @virginmedia will be gaining a new customer!

@bt_uk - Words cannot describe your customer service, so I’ll let numbers do it instead 0/10 - a telecoms company who cannot even answer the phone, awful service 🙈

How do I go about cancelling your crap service and getting a refund as you have failed to deliver on the basics? @btsport

@bt_uk I just think it’s disgusting she called for help and got a salesman.

@peasmoldia @bt_uk Hi Garry,I am in the same boat with BT I never use my land line but asyo say you have to have the phone to get the broadband,in fact I’ve put the hand set in a drawer and use my mobile,I think yes BT are reliable but they own the lines and charge what they want

@bt_uk credit where credit is due, whilst initially annoyed by the phone system to resolve an issue the twitter team have addressed it most satisfactory. Thank you.

@SkyHelpTeam Thank you for your reply, but you didn’t answer my question and from reviewing the links, the only way I can get bt sport thru sky is to sign up for 18 months! This is very poor fr @btsport who haven’t really done much to help people during this pandemic,