BT (British Telecom)

BT (British Telecom) Outage Report in Malmesbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England 02/11/2026 04:40

February 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomChippenham Internet
United KingdomStroud E-mail
United KingdomStroud E-mail
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan_C_Watts Dan Watts (@Dan_C_Watts) reported

    @bt_uk isn't working so can't connect to the WiFi and can't watch any of my bt TV. What a shambles can't even get on their website to see if they have issues as that's not working

  • chriski02355040 chris king (@chriski02355040) reported

    @bt_uk I’d really like to know why you’re offering deals for new signups which are less than half I pay when you’ve offered nothing to a customer of six years. Surely you’d offer something of value. It’s nearly 70 a month with no frills, that doesn’t seem like much like a sevice

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk DM'd you and you're still giving me the same "the signal we're sending is as it should be" BS. I am NOT receiving constant usable Internet and you're not interested in helping me cancel. Ofcom it is!!

  • Lou_MumOf3 Louise Lucas (@Lou_MumOf3) reported

    @bt_uk My mobile contract ends tomorrow and I can't cancel it online 😩 I just want it cancelled so you don't carry on charging me please!!! 🙏 I'm currently unable to call, so can you help online please???

  • lisa6421 Lisa Morris (@lisa6421) reported

    @bt_uk supposed to be getting super fast broadband at over 425 and we are not getting the service we are paying for

  • Bryony99165337 Bryony (@Bryony99165337) reported

    @bt_uk @OpenreachHelp how useless! Been given 5 different dates that our internet will be turned on and still nothing ! No answers, no updates nothing!!! 5 dates and still no internet!!!!! And as for the useless EE box BT have given up.. awful!

  • BaluRajguru Balu Rajguru (@BaluRajguru) reported

    @bt_uk I’ve already done this twice and have now raised a complaint with BTShop about it.

  • andrewdaw36 Andrew (@andrewdaw36) reported

    @bt_uk why has my service not come back on I have aid my bill it’s been more the time you said it would take to put back on it’s a joke after all the hassle I had with our account this is beyond a joke

  • DebChall Debs the explorer 💙 (@DebChall) reported

    @bt_uk It seems the internet has gone down again. So far 10 mins.

  • desktopgenie Desktop Genie (@desktopgenie) reported

    @bt_uk please contact me wrt my 87 year old dads returned equipment - he has proof of postage but we have no way to send it to you as your contact options are non-existance. terrible service