Is BT (British Telecom) having an outage in Malmesbury, Wiltshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Malmesbury, Wiltshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Malmesbury, Wiltshire, England

November 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.44%)
  • Phone (20.32%)
  • E-mail (9.47%)
  • Wi-fi (8.09%)
  • Total Blackout (4.54%)
  • TV (3.16%)

BT (British Telecom) Outage Map Near Malmesbury, Wiltshire, England

The most recent outage reports and issues originated from Down Ampney, Dursley and Calne.

BT (British Telecom) in Malmesbury, Wiltshire, England Comments

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BT (British Telecom) Issues Reports Near Malmesbury, Wiltshire, England

Latest outage, problems and issue reports in Malmesbury, Wiltshire, England and nearby locations:
  • _Brewer_
    Paul Womble Brewer (@_Brewer_) reported from Down Ampney, England

    @btbusinesscare Yet again our internet has gone down even send us a text saying @BTOpenreach has fixed the problem on the line so clearly not fixed!!

  • _Brewer_
    Paul Womble Brewer (@_Brewer_) reported from Down Ampney, England

    @btbusinesscare Well we keep getting down time every time it rains here think engineers need sending out and sorting out the junction boxes in Down Ampney!!

  • _Brewer_
    Paul Womble Brewer (@_Brewer_) reported from Down Ampney, England

    @BTCare @btbusinesscare Come on BT Care we’ve had no reply today from you and now the line is up and down like a yo-yo it’s awful service.. how about connecting up the village with fibre @BTOpenreach

  • _Brewer_
    Paul Womble Brewer (@_Brewer_) reported from Down Ampney, England

    @BTCare we’ve had no care from you called you yup and had no care and we have no internet nor people can call us it’s piss poor and would hope your service would be better but that’s what we’ve come to expect from a poor service! We’re share holders too! Sort it soon!! Please!!

  • sw1chg
    Steve (@sw1chg) reported from Dursley, England

    @BTCare Yep done that. It fails at step 8 and never sends PIN. I have waited many hours and asked for a new PIN several times.

  • chrisgillart
    Chris Gill Gallery (@chrisgillart) reported from Oaksey, England

    @BTCare Hi, I spoke to 1 of your complaints handlers yesterday: Natasha. As a resolution specialist she left a lot to be desired. Rude, condescending, arrogant, & unhelpful. As a long standing customer, I expected better.

  • ParamountEquest
    Princess Julie Daly (@ParamountEquest) reported from Barnsley, England

    @BTCare You could not be more inaccurate if you tried. You have issued me with 2 landlines, 2 cloud phones, no broadband to my business and “allegedly” fitted a hub in the wrong building which you did not have access. Cancel all my contacts.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • stuartgdavis32
    stuart davis (@stuartgdavis32) reported

    @AndBall79 @BTCare @OpenreachHelp I will stick with Sky if they are this bad

  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare no one has been out, i haven't been asked to do much at really, been sent a WiFi location info sheet (but that isn't the problem really!), and im getting called back next Tuesday (could be Saturday, but i said in the week is easier, (Next time lady is working again). #NotFair

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare Hi there . Today is fifth working day still no response from Bt about my complaint or any thing

  • KAnn173
    Ann Thomas (@KAnn173) reported

    @BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡

  • MattDimbylow
    Matthew Dimbylow (@MattDimbylow) reported

    @BTCare Please don sign the obvious. Review the notes. It being a problem for a while.

  • 3trinitythree
    Lee (@3trinitythree) reported

    @BTCare I’ve left BT. Only so much BS I can handle. Inability to resolve problems, and staff not even attempting to resolve a problem for 5 days until I rung up to find out what’s happening. Then when I say I’m leaving problem is miraculously looked in to and resolved. Too late

  • Rachel_Mantell
    Rachel Mantell (@Rachel_Mantell) reported

    @SCNathan @bt_uk @BTCare @TalkTalk The entire company is an embarrassment. The poor frontline staff are trying to do a job and the infrastructure, processes, management are a joke.

  • draperlimited
    Draper Fire, Security & Electrical (@draperlimited) reported

    @BTCare BT fail to reimburse over £1500 in mid sold telphone line charges, which they accept liability for!Worst customer services I have encountered!

  • HelenaK_02
    HelenaK (@HelenaK_02) reported

    @BTCare @BT - over a month from order to get phone line and fibre installed! Fibre delay understandable but not the phone line which just needs activating! Disgraceful level of service and no other option as BT have a monopoly due to rural location 😡 #poorservice #notagreatstart

  • English_Muff1n_
    Dannii 🐝 (@English_Muff1n_) reported

    @BTCare But 2 weeks to fix something is appalling and even then you could tell me I have to wait another week. I suggest you change suppliers @OpenreachHelp it certainly doesn't take 2 weeks to fix some cable.