BT (British Telecom)

BT (British Telecom) Outage Report in Hereford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Hereford come from postal codes HR1 and HR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hereford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hereford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hereford, England 02/22/2025 15:45

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hereford, England

The most recent BT (British Telecom) outage reports came from the following cities: Hereford, Leominster, Ross on Wye and Bromyard.

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City Problem Type Report Time
United KingdomHereford Internet
United KingdomHereford Internet
United KingdomHereford Internet
United KingdomHereford Internet
United KingdomHereford Internet
United KingdomHereford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

  • Bulldog_Badger Bulldog Badger (@Bulldog_Badger) reported from Herefordshire, England

    @btsport cancelled my BT sports package because of the PPV rip offs, when I subscribed UFC was included in the price.. I was mis-sold so not only have you not made a sale, you lost a customer!

  • lexan71 Colin Edwards (@lexan71) reported from Herefordshire, England

    @bt_uk you are worse than useless. We are on superfast2 broadband & our speed is a miserly 24Mb, which is slower than we had with superfast1! Waited 3 weeks for an engineer. He confirmed it was slow and left saying you would be in touch within 72 hours, that was 96 hrs ago! 😩

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TMWoolliscroft Tina Woolliscroft (@TMWoolliscroft) reported

    @bt_uk totally unacceptable service from BT! I am still making numerous phone calls after EE selling a BT business account & not informing me that my residential side would be cancelled with charges of £215, £428 & £461 for ending early?? Can't get BT to answer phone now either!

  • LlanwddynShop Dafarn Newydd: Store, Takeaway and Fuel Station (@LlanwddynShop) reported

    @btbusinesscare Update, following enough complaints from the village it looks like the issue may be resolved. We have had phones for 24 hours now. Openreach are continuing to investigate.

  • danredland Danredland (@danredland) reported

    @bt_uk been on hold for 1 hour and 35 mins still nobody picking up. If you cant service your customers you should not run a business. What a joke. Not even answering a direct message

  • sambeaujones sambeau (@sambeaujones) reported

    I finally got through last week. The call to @bt_uk took 41 mins. Most of which was me hanging on hold. Again. I was about to give up again when someone picked up. I thought it would be a simple case of "oh no problem, our bad!" but instead you have dug your heals in.

  • _aj_15_ AJ Taylor (@_aj_15_) reported

    @bt_uk no connection to internet for 12 hours now. Broadband light on router just keep flashing. Can you help?

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @bt_uk when are you going to update your Wi-Fi Routers to support Wi-Fi 6?

  • sambeaujones sambeau (@sambeaujones) reported

    @MartinSLewis @itvMLshow Should I pay a bill and then escalate it to the ombudsman or do I have to hold off (and risk credit blacklisting) while the ombudsman looks at the complaint? Most companies seem to force you into the latter. This is a real dilemma for me as @bt_uk are making me do it today

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk Yes I have just would like a litlte bit of customer loyalty discount on upgrading my sons mobile phone please if possible

  • Jobbie1874 Jobbie King🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jobbie1874) reported

    @bt_uk Hi BT. I am still experiencing terrible connection issues with my BT broadband. I gave the new Halo router but it drops the signal several times a day every day. It's just cut off and wiped out an entire job application that took me hours. I am raging!!!! 😡

  • Pavsingh15 P (@Pavsingh15) reported

    @bt_uk Hi engineer was supposed to come friday between 1 and 6pm no show. No phone call to explain and got a msg today saying arrival between 8 and 1 and no show again. Shambolic service will be taking my complaint to the highest level. Ridiculous service