BT (British Telecom) Outage in Retford, Nottinghamshire, England

So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

@btsport can you hurry up and get BT on Sky because I’m paying to be 40 seconds behind time casting this bullshit with your below par service

@btcare bloody brilliant service today,send a text message you can’t reply to, cancel an engineer when we still have a fault, cut us off 4 times on the phone & expect us to pay £120 a month for the service!

@btsport christ your app is terrible. Too many crashes and now can't view because you think I have too many views running.

@BTCare Called back and told it’s not available on sky! It was raised as a complaint and the call listen too and admit we had been miss sold. If we subscribe to the BT sport channel surely that’s a subscription

This is terrible today from Man Utd #BOUMUN #afcbournmouth #manchesterunited #btsport

@BTCare Your links gone, the problem with running a speed check now, is the problem was last night while trying to download a film, your service is to intermittent, it’s not consistent. There must have been to many people using the service and it can’t cope.

How much money are Vanarama paying BTSport? Can’t have an ad break without that god awful dirge.

@BTCare Yes the 2nd time via the internet chat but the window closed before I could take it down.

@BTCare @Crocs @Crocs are supposed to be emailing me a return label and they say it’s not coming as there are problems emailing BT email address. I have also got an email in my outbox that won’t send to crocs it just keeps failing Allother emails are coming through as normal &going as normal

@BTCare is there an ongoing problem with btinternet email address? @Crocs say it’s the reason I can’t get a return label as they can’t email it too me!

@bt_uk @bt_uk I talked to the loyalty team and was supposed to get a call back today at 4pm. It never happened... I'm quite disappointed as the lady I was speaking to sounded quite reassuring and tried to convince me after she talks to her manager I might be able to get a better deal...

@bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

@joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

@bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

@bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.

I am so nearly completely done with @bt_uk. Don’t get ultrafast broadband with them, still not working after 2 weeks and now they have switched off the minihub they gave us so we have nothing but using our own mobile data. Fab! 🙄👌🏻

@bt_uk I called up and it was an area problem but it is fixed now thankyou

@bt_uk appalling service from BT. Moving home in a week, but BT stopped all our services yesterday because our buyer set up services with another provider. No warning from BT, didn’t ask us, now no internet (I work from home). Refuse to reconnect, offered £20 compensation. Avoid!