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BT (British Telecom)

BT (British Telecom) outages and service status in Carlton on Trent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Carlton on Trent, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carlton on Trent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carlton on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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BT (British Telecom) Issues Reports Near Carlton on Trent, England

Latest outage, problems and issue reports in Carlton on Trent and nearby locations:

  • EmmaJonesGB
    Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @oflahertyevents @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉

  • mellor824
    Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk email service not responding again. Please advise as to the issue and the rectification timescales.

  • a5h_green
    Ash Green (@a5h_green) reported from Carlton on Trent, England

    @NorthExpWebzine @bt_uk Told um to jog on and I've stuck with virgin! Terrible customer service

  • damiankinsella8
    Damian Kinsella (@damiankinsella8) reported from Lincoln District, England

    Hi @EE @bt_uk @BTCare is there much difference between EE & BT Mobile now, with regards too network speeds & quality. Seeing as BT own EE, I assume not, but any advice would be much appreciated

  • jadk0
    James Keane (@jadk0) reported from Carlton on Trent, England

    @btsport can you hurry up and get BT on Sky because I’m paying to be 40 seconds behind time casting this bullshit with your below par service

  • mellor824
    Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk Thank you for the update Michaela. These e-mail outages are far too frequent and do not reflect well on BT. I hope the service returns promptly but, if not, would appreciate further updates on progress.

  • steveburnley
    Steve Burnley 🎱 (@steveburnley) reported from North Hykeham, England

    @ingl @bt_uk That's shocking Paul. We're paying good money for a service and not getting it.

  • JoshKHodgetts
    Josh Hodgetts (@JoshKHodgetts) reported from Carlton on Trent, England

    . @bt_uk Just found out that the order we placed for internet installation on the 23rd of October has been delayed until the 3rd of Feb. Not what I wanted to wake up to today given my partner and I work from home and currently have a patchy mobile Hotspot. Another complaint time.

  • MrSmithInNotts
    Trevor Smith (@MrSmithInNotts) reported from Nottinghamshire, England

    @btsport the BT Sport apps on my iPhone & iPad won’t let me cast to my TV. Is there a problem? Is there anything I can do? Ta

  • EmmaJonesGB
    Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @kaye09 @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉

  • Biker_Buzz
    BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, England

    If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    @bt_uk yet another sent to my home to sort out an issue with my broadband that has nothing to do with the hub. We've had countless engineers come to our home to tell us that it is not an issue our end. Now facing another weekend with a service I am paying for 1/

  • kam_stephens
    Kam Stephens #BLM #WeAreStarfleet (@kam_stephens) reported from Nottinghamshire, England

    @bt_uk No problems

  • Chrishood57
    Chris Hood (💙) (@Chrishood57) reported from Bracebridge Heath, England

    @btsport #RugbyTonight 🤢 Who is sniffing loudly into their mic? It sounds absolutely awful 🤧

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    @bt_uk yet another hub delivered to my home to sort out an issue with my broadband that has nothing to do with the hub. We have had countless engineers come to our home to tell us that it is not an issue with our end. Now facing yet another weekend with the service I am paying 1/

  • Chrishood57
    Chris Hood (@Chrishood57) reported from Bracebridge Heath, England

    @ShoeyJoe @btsport Yes there’s an extra folder isn’t there. Plus, retune for Chanel changes. But the signal quality via the box has been dire for a while.

  • steveburnley
    Steve Burnley 🎱 (@steveburnley) reported from North Hykeham, England

    @ElizabethofSoup @MANDARINLEISURE @bt_uk Sounds like we're having a similar problem

  • EmmaJonesGB
    Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @bt_uk Hey, wondering if you can help at all. The new router solved the issue but for the last 2mths its been worse than ever & having to turn the router on & off / reset set the apps etc daily which is starting to cause an issue with my job connection as work from home. Any advice?

  • mellor824
    Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk email service is not responding - again. Please advise as to the issue and the rectification timescales.

  • damokinsella82
    Damian Kinsella (@damokinsella82) reported from Lincoln District, England

    Hi @bt_uk nightmare this morning with yourselves, because someone spelt my name wrong causing all sorts of problems with setting up my new @NOWHelpTeam. Thankfully it’s sorted, but bit cheesed off, wasted my morning sorting it out. And no sign of my bt box which was due today 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ernestohegi
    Ernesto (@ernestohegi) reported

    @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

  • buzyizzy21
    💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported

    @bt_uk I’ve now been without broadband for 23 days, thanks to your incompetence. I’ve had phone call after call assuring me you’ll fix it, texts and emails to say I’m live, yet NOTHING! Sort it out! This is down to YOU! Useless company. 🤬

  • robertd1981
    Robert Drummond (@robertd1981) reported

    Usual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk So how do i pay my bill? I cannot login to pay it?

  • btcmateus
    MatCo (@btcmateus) reported

    @bt_uk @danprofit21 Internet is down again! CR8 2JA

  • GillianSmith16
    Gillian Smith (@GillianSmith16) reported

    @bt_uk @btcmateus The internet is down in CR8.

  • AnonEtc
    Rural Record (@AnonEtc) reported

    @bt_uk We did, Ian in Stockport told us exit fees fluctuate constantly...despite giving him the exit date! It's this overt complication, plus language (see the previous pic, "see how switching will IMPACT you"), against the ethos of Ofcom, which is why BT will lose customers and fail.

  • DJDinamique
    DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported

    @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

  • leeelor
    LEILA (@leeelor) reported

    @bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.

  • gilesshaxted
    Giles Shaxted (@gilesshaxted) reported

    @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.