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BT (British Telecom)

BT (British Telecom) Outage Report in Deanshanger, Northamptonshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Deanshanger, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Deanshanger, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Deanshanger, England

The most recent BT (British Telecom) outage reports came from the following cities: Bicester, and Milton Keynes.

CityProblem TypeReport Time
Bicester Phone 1 day ago
Milton Keynes Internet 2 days ago
Milton Keynes Phone 6 days ago
Milton Keynes Internet 13 days ago
Milton Keynes Phone 22 days ago
Milton Keynes Internet 24 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Deanshanger, England

Latest outage, problems and issue reports in Deanshanger and nearby locations:

  • blueridgehotel
    Matthew Barrett (@blueridgehotel) reported from Brackley, England

    @bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.

  • markbaker1966
    Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.

  • AdamJohnson2000
    Adam Johnson (@AdamJohnson2000) reported from Brackley, England

    @bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play

  • markbaker1966
    Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

  • Jnthn_Mtchll
    Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England

    @bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.

  • fantomowa
    🍁california🍁 (@fantomowa) reported from Milton Keynes, England

    @bt_uk can someone help me with my wifi?

  • MartinLevy9
    Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider

  • BeccyHerbert
    Beccy Herbert (@BeccyHerbert) reported from Milton Keynes, England

    Is anyone else in #miltonkeynes experiencing terrible internet connection via @bt_uk ? It’s been awful yesterday and today.

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"

  • lauraj_cook
    Laura Cook (@lauraj_cook) reported from Tiffield, England

    @bt_uk I will DM our account details but as in my original tweet we are pub (already horrendously struggling this last year) and we lost hundreds of pounds last night and Friday though the incompetence of your service… THIS CANNOT CONTINUE

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.

  • markwilsonit
    Mark Wilson 👨🏻‍💻 (@markwilsonit) reported from Olney, England

    Received today from @VodafoneUK: "Your monthly cost will go up by 4.5%. This reflects the UK Consumer Price Index (CPI) at 0.6% (as published in January 2021), plus an additional 3.9% to cover the increasing costs of operating our network.". @BT_UK have similar in their terms...

  • scale_143
    Ray Farmer (@scale_143) reported from Milton Keynes, England

    @bt_uk is there a problem with broadband in the Milton Keynes area

  • FifiHockeyChic8
    Fiona Farley (@FifiHockeyChic8) reported from Milton Keynes, England

    @bt_uk your uk customer service 👌🏾👌🏾👌🏾 mint. Give Deborah a raise!!! Best customer service recieved in a long time #newcustomer #25hours

  • MartinLevy9
    Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    @btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.

  • biss5804
    BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

  • rosieintheuk
    Rosie Tran (@rosieintheuk) reported from Buckingham, England

    @bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!

  • BeccyHerbert
    Beccy Herbert (@BeccyHerbert) reported from Milton Keynes, England

    @bt_uk why is the internet/WiFi so bad today? Shockingly ineffectual.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alexvicko
    Alex Vickers (@alexvicko) reported

    @bt_uk any reason why I’ve incurred a cancellation fee of £500 on a business account for upgrading my service to to fibre and cloud service, subsequently I’ve spent the past 2 hours being past from puller to post on your phone service trying to get a resolve.

  • MicahRR
    MR (@MicahRR) reported

    @bt_uk my building doesn't have fibre but both of the building beside me both have fibre optic. This is terrible that its 2020 and the exchange is across the street from my flat and I am struggling to get fibre optic ran to my building.

  • chineseelvis
    Chinese Elvis (@chineseelvis) reported

    @simplysoccus @bt_uk I have the same problem. All of a sudden I am locked out of the app and my login details produce an error message: "it doesn't look like you're eligible for BT Cloud on this BT ID"

  • 3l_z0rr0
    El Zorro (@3l_z0rr0) reported

    @bt_uk As I replied in the original thread, I've done that. That's how I know there's an external fault. At this point, I'm just stunned that after 2 months, I still haven't gotten a reliable, working connection. This is the third time I've had issues like this.

  • MartinAndyAm
    Andy Martin (@MartinAndyAm) reported

    @bt_uk total loss of broadband for myself and several neighbours in ML8 postcode area, Carluke. (Loss of Signal) Can you inform if there is a wider problem here before I request an openreach engineer?

  • onestopcable
    OneStopCable.Shop (@onestopcable) reported

    If I treated my customers the way @BT_UK did, I would be out of business in no time! Exclusive offers on the web? Nope. Call centre with a 30 minute hold time and then they can't provide you with details of the contract by email... Must be one of the worse customer experiences!

  • thenamesNOTskip
    JOEL 🦖🎱 (@thenamesNOTskip) reported

    how convenient, that i’ve just given @bt_uk notice i’m changing provider, and my internet connection has gone to ****.....

  • bjh_ip
    Ben Hoyle (@bjh_ip) reported

    @AnneMHargreaves @bt_uk It’s poor customer service - if an error of mine has made someone worse off, I generally try to rectify it without burdening recipient of the error. Dealing with BT reminds me of dealing with NHS - as an outsider you’re expected to know internal jargon & join the dots yourself.

  • HolyTrinity3x3
    Sean (@HolyTrinity3x3) reported

    @bt_uk As a broadband customer why wasn’t I told about this?

  • 2wheelsmatt
    Matt (@2wheelsmatt) reported

    @bt_uk they are at home during a national lockdown. They rely on broadband for (amongst other things) ordering prescriptions and supermarket shopping. They have almost no mobile coverage where they live so broadband is very important. Two weeks without, due to an ‘error’ is poor