BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 01/15/2026 15:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HolyGramss ✨Tobey 'UK ***?' Maguire✨ (@HolyGramss) reported

    @bt_uk Hi there. We’ve been trying to set up our new SmartHub box for over a week and have had two appointments missed. Now told it could be another 48 hours. We’ve had to take an unpaid day off work to accommodate this delay and have had emergency requests refused. Please help.

  • CuntFPL FPL **** (@CuntFPL) reported

    Staggering incompetence from @bt_uk who's engineer has failed to turn up for the second time in a row. Rescheduled my plans twice for them for no-one to show, still have limited Internet access and they can't even tell me why their staff fail to attend the appointments. Garbage.

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @Nichol_5 @btsport @bt_uk So, yes that's exactly what happens when a minimum term of a contract ends, it doesnt stop the service....

  • AChouds Asha ♡ (@AChouds) reported

    Day 11 of no broadband thanks @bt_uk @BTBusiness shocking customer service for a mistake made by yourselves... cannot wait to change provider 😫

  • Lauren__Archer Lauren. (@Lauren__Archer) reported

    @bt_uk Do you normally carry out work without informing customers that their service will be out?

  • TH_Muso TH (@TH_Muso) reported

    @bt_uk I have DM’d you. However I am appalled that your current service isn’t working so you try and sell me more expensive products.... that really isn’t how it works.......

  • ActingLime Matt Knowles | ActingLime (@ActingLime) reported

    🚨ISP HELP🚨 With @bt_uk and we get 15mbps download speed, all well and good. HOWEVER, to stream successfully - a 2mbps upload speed is abysmal. Any help from anyone would be appreciated 😭

  • Nichol_5 Michael Nichol (@Nichol_5) reported

    @bt_uk Too little too late I’m afraid Sharonk. Only now that I’ve said something on social media has anybody tried to “help” me. My “debt” to your company has already been settled. Although I’ll probably be back in a months time with another ludicrous bill. Thanks

  • niallquinndj Quinny (@niallquinndj) reported

    @bt_uk It’s a new development in that my installation due today has now been cancelled by openreach. The issue is ongoing and has not been rectified. I placed the upgrade order in December.

  • Lauren__Archer Lauren. (@Lauren__Archer) reported

    @bt_uk I can see your employee outside, up the telephone pole. I understand you have to update the cables/network but there was no letter/email informing us that work would be taking place.