BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 12/12/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castledawson, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Ballymena.

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City Problem Type Report Time
United KingdomBallymena E-mail
United KingdomBallymena Phone
United KingdomBallymena Internet
United KingdomBallymena Phone
United KingdomMagherafelt Internet
United KingdomBallymena E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Beaumont2116 Roy Beaumont (@Beaumont2116) reported

    @bt_uk Don't need it my phone has a wireless hot spot which I run smart TV, xbox live, laptop from with no problems

  • vicki2209 Vicki Slaine (@vicki2209) reported

    @bt_uk you allow this to happen to thousands of customers per year! An explanation and resolution is expected ASAP

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk Same x2 ridiculous/ childish songs when put on wait/ often 30 mins +; ghanded from one dept to another; issues rarely solved after several days phoning up/ in m y experience/ VERY POOR SERVICE.!!!!

  • wxmtoon1 wxmtoon (@wxmtoon1) reported

    @bt_uk unbelievable response times on phone and live chat. I wantt to cancel my contract. Should I just cancel my DD and let you chase me up, rather than the other way around. They blame covid, Ukraine War for bing busy....what's the excuse now New PM?

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk OOOH BABY BABY ...GIV ME YOUR LUVVIN...AND OTHER MINDLESS LYRICS WHEN ON HOLD FOR 30 PLUS MINS EVERY TIME YOU CALL FOR ISSUES THAT NEVER SEEM TO GET RESOLVED! "GREAT SERVICE"!!!!

  • shorleywall Alexandra Turnbull (@shorleywall) reported

    @bt_uk So you phone and tramsfer me to the same hold queue I would have been on if I phoned you. Rather defeats the object doesn't it? Surely if someone has a complaint already you don't keep making it worse?!

  • ChrisWhidz Chris Whiddon (@ChrisWhidz) reported

    @bt_uk Free for a few months is a poor offer in these times. Give people a stable predictable price rather than short term gimmick pricing.

  • vicki2209 Vicki Slaine (@vicki2209) reported

    @bt_uk Can you explain why you have allowed someone to take over my line without consent? Even though I have contacted you multiple times to tell you no?! Absolutely ridiculous service!

  • bethsleafordx Beth Sleaford (@bethsleafordx) reported

    @bt_uk I’ve tried to contact the faults team via text and had no reply, I’m having issues with my internet

  • shorleywall Alexandra Turnbull (@shorleywall) reported

    @bt_uk Hi I'm sorry but you promised a call back, you didn't complete it as agreed, when you phoned with a call back you transferred me to the hold queue. If sitting in a hold queue was a solution I would have done it. Please arrange for a helpful call back to be made.