BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 02/02/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Oritor, Northern Ireland

    Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • miscreatedmarco Marco Catena (@miscreatedmarco) reported

    @_502JoJo @bt_uk Someone told me to email their CEO, so I did and got a reply. I've taken this as high as it goes now, to go higher would be having to take it to court. But yeah I get the feeling when I talk to them that they like to point the finger at me or someone else. It's never their fault.

  • CatchCarter_Now Carter (@CatchCarter_Now) reported

    Why am I paying - premium @bt_uk for WiFi... I can’t even enjoy in bed. Renting a small one bed flat. The gaff isn’t big at all. The signal should be able to reach! You seriously forcing me to part with more cash to get basic coverage is ridiculous and outrageous!

  • monicat2017 StylingLifeToday (@monicat2017) reported

    @btbusinesscare I have an issue with a charge that has been added to my bill that I should not have been charged for and need it refunded

  • Maia_VocalCoach Maia Hendrickx (@Maia_VocalCoach) reported

    @bt_uk Hi James - I did actually look at this before contacting you. The document tells me to contact my service provider to make a complaint. That’s BT.

  • miscreatedmarco Marco Catena (@miscreatedmarco) reported

    @_502JoJo @bt_uk Here in the UK you can do it after 8 weeks, and I've done that and my case is under investigation still. BT wanted to settle but I said no because I'm still dealing with the same issue.

  • LoveWillBreak Amélie 🌙 (@LoveWillBreak) reported

    @parksidemalvern @bt_uk Down in Wood Green too 🙃

  • T1D_Minogue19 Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported from Mundesley, England

    @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

  • MattLong1980 Matt Long - Actor/Producer (@MattLong1980) reported

    Annnnd the @bt_uk @BTGroup comedy show continues. Promises if callbacks from exec customer team that don't happen. Then to top it all off. I'm charged for the services that they have not delivered. I might have to use BT as a case study on how NOT to do customer service.

  • JulianProkaza ! (@JulianProkaza) reported

    @bt_uk Hi there. Broadband off/on all day and now no service for 1 hour. No faults in area or with service test, other than ‘We’re doing some work – that could be the problem’. How can I find out what’s going on with the connection/service?

  • MattLong1980 Matt Long - Actor/Producer (@MattLong1980) reported

    Annnnd the @bt_uk @BTGroup comedy show continues. Promises of callbacks from exec customer team that don't happen. Then to top it all off. I'm charged for the services that they have not delivered. I might have to use BT as a case study on how NOT to do customer service.