BT (British Telecom) Outage Report in Castledawson, Northern Ireland

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Castledawson, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Magherafelt.

City	Problem Type	Report Time
Magherafelt	Internet	11 days ago
Magherafelt	Total Blackout	16 days ago
Ballymena	E-mail	5 months ago
Ballymena	Phone	8 months ago
Ballymena	Internet	9 months ago
Ballymena	Phone	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

• 
  Philip Benson (@revphilipbenson) reported 58 seconds ago from Oritor, Northern Ireland

  Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

• 
  gavan caldwell (@gavancaldwell) reported 1 minute ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  Ryan Ball (@iRyanBall) reported 20 minutes ago from Desertmartin, Northern Ireland

  @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

• 
  peter duffy (@PD__99) reported 22 minutes ago from Whitesides Corner, Northern Ireland

  @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

• 
  Philip Benson (@revphilipbenson) reported 33 minutes ago from Knockcloghrim, Northern Ireland

  Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

• 
  gavan caldwell (@gavancaldwell) reported 46 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eddy477 (@EdEddy477) reported 2 minutes ago

  @bt_uk worth pointing they gained nothing by this 'upgrade'. Previous contract was 30mb, new contract states max speed 30mb. I also note new customer deals who are have passed there tie in period are paying 45 a month or there abouts after month 24. Not right to be fleecing pensioners.

• 
  Sarah Pie 🌻🌻 (@craftysarahp) reported 3 minutes ago

  @bt_uk Sent u a DM lack of customer service elderly neighbours no phone over a week please help

• 
  Liz F (@Lizcf) reported 4 minutes ago

  @bt_uk please can you confirm the fault affecting my service WILL be fixed tomorrow? No broadband or telephone for six days and the mini hub just isn’t up to the job.

• 
  Algar Goredema-Braid (@AILAHT0909) reported 12 minutes ago

  Now being told by @bt_uk they are having problems speaking to an #Openreach engineer and the system for booking to fix my #BTbroadband is stuck. Unable to escalate so no choice but to wait.

• 
  Annabel Beeforth (@AnnabelBeeforth) reported 16 minutes ago

  @groveshall Hopeless. Egton village is now 11 days without broadband due to a fallen tree - including the school & businesses like my own. We've been promised two fix dates that have passed. Phone calls last 70mins+. Twitter easier. Message @bt_uk, they usually DM pretty quickly.

• 
  Katarzyna Lorenz-Dobuch (@LorenzDobuch) reported 16 minutes ago

  @btbusinesscare Hello maybe you can help me with not working landline from 22.10, today I spend 40min to hear sorry someone will call you in 10min and guess nobody call. Is hard to get any information from you guys, if this is a good care about your client I’m really disappointed

• 
  Jill Baron (@JillBaron) reported 17 minutes ago

  @bt_uk Following on from the promise of our line problems being sorted out today, (Tuesday), no sign of anyone from Openreach & it’s dark now. It’s been 18 days now with nothing happening plus umpteen promises of reconnection!

• 
  Andy Hails 👨‍💻 (@AndyHails) reported 21 minutes ago

  @bt_uk Actually, this is still a problem. Joining a VPN doesn't provide me with internal DNS -> still can't connect to sites I could before.

• 
  kate (@kateblythart) reported 25 minutes ago

  @bt_uk utter rubbish - my parents are in their 70's and have had no internet since the 21st Oct. BT can neither tell us what the issue is or when it will be fixed. They work full-time online from home and rely on the internet to keep their jobs. Terrible service

• 
  eddy477 (@EdEddy477) reported 28 minutes ago

  @bt_uk Hi Paul, unfortunately I have tried that twice and they refuse to help as they were signed up to a new contract in feb for 2 years! Signed up to halo3 from fibre 1. I dont believe they were aware of what they were being sold and hence agreed to whatever was suggested to them.