BT (British Telecom) Outage Report in Castledawson, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castledawson, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Castledawson, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Magherafelt and Ballymena.
| City | Problem Type | Report Time |
|---|---|---|
 Magherafelt |
Internet | |
| Ballymena |
||
| Ballymena |
Internet | |
| Ballymena |
Internet | |
| Ballymena |
Internet | |
| Ballymena |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland
Latest outage, problems and issue reports in Castledawson and nearby locations:
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Ryan Ball
(@iRyanBall) reported
from
Desertmartin, Northern Ireland
@bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Philip Benson
(@revphilipbenson) reported
from
Knockcloghrim, Northern Ireland
Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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samuel waite
(@samuel_waite) reported
@bt_uk Spent 2 hours each day on for the past week trying to get through to speak to someone about the wifi, the customer service is absolutely shocking wouldnt recommend if you want fast replies and good customer service, especially from the first blue chip company
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Fi Shallis-Knight 🦁 🏳️🌈 ❄️ (she/her)
(@f_shallisknight) reported
@EE @btsport Hi. Do you have a customer service email address or similar? Your online chat says they can’t address my query and won’t let me open a chat, but I was on hold for >1 hr last time I phoned and don’t have time for that. Thanks.
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lou jenks
(@loujenks57) reported
@EE @btsport @EE How many peoples accounts have you added £50 to for no known reason, but the customer must pay it and wait for it refunded ???
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CHRYSTALS ... m
(@stu_rue) reported
@bt_uk I need help ASAP I have bought Amazon Alexa devices from you and they don’t work due to #bt not registering them with Amazon first?
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Out of the Shadows
(@Outofthe_Shadow) reported
@bt_uk I have written letters...Emails...hours of calls...and 2 members of your team who promised to call back and did not. Thank you for your offer but I no longer have faith in BT customer service
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Adrian Jones
(@aidyglo) reported
@bt_uk Tried that twice and switching on and off. Had problems for month and engineers are constantly in the village trying to sort the problems out. Don’t think it’s fair we pay for a service you don’t provide.
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Steve Bux
(@Sidenhill) reported
The experience with @btbusinesscare has been awful. Speaking to people in sales is easy trying to talk to someone in customer support is a nightmare. After 6 weeks waiting I have cancelled my order to go with @XLNBusiness
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Steve Nye
(@Snye1986) reported
@EE @btsport I dm’d you nearly two days ago and no reply any chance of some help
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CHRYSTALS ... m
(@stu_rue) reported
@BTCare can you help by registering my 2 products I bought #echodots that have not been registered with @AmazonUK so there for don’t work?
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Eddie Krueger
(@ComXcomics) reported
@bt_uk I’ve been civil and understanding each time you’ve told me you would resolve and we are now numerous weeks, calls and delays down the line with no resolution. How can I trust the issue will be addressed just because it’s now been flagged as a complaint?