BT (British Telecom) Outage Report in Castledawson, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Castledawson, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland
Latest outage, problems and issue reports in Castledawson and nearby locations:
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Rohila
(@crazyrohila) reported
And yeah, in meantime, direct debit has been deducted from account twice. So in total I paid - setup fee (20), twice monthly payment (30*2 = 60). And NO INTERNET YET. This was supposed to be best service in UK. @bt_uk
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Hayley King
(@HayleyKing11) reported
@KeithHuewen @MotoGP @btsport I really enjoyed that film last night. I was born in 82 so missed it all but really wished I lived in those days! Safety was terrible though, it’s nice it wasn’t a nanny state but glad safety on the tracks has improved! so charismatic, you can see why he is still talked about!
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Sanjay Rohila
(@crazyrohila) reported
. @bt_uk After 2 appointment no show-up in last 2 weeks, today somebody visited and booked another appointment for open reach (even though I told in start that issue is w outside connection). Policy mentions within 2 days, for me it's been whole month - one WHOLE month to setup.
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karen millen
(@karenmillen7) reported
@bt_uk I’ve had so much trouble with renewing my contract it’s taken Hours and 4 wrong contracts being sent then cancelled. Shambolic. Last person I spoke to told me to keep the disc and she cancelled the reminders. I’m still getting reminders. Can you please sort it out!
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alickie
(@alickie66) reported
@bt_uk You seem to be missing the point. The engineer is not there for anything to do with the long running fibre installation. He is there for a mythical fault on the old line no one knew about or reported. Totally baffling just how bad BT can be
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pushinguktalent
(@ICEBREKAPR) reported
@bt_uk Kindly get in my dms and lets sort this out now. Sorry to be so rude but if thats the only way to be taken serious thats what will happe
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Pete Tonkin
(@pete_tonkin) reported
@bt_uk It's ok, I'm talking to someone on chat now, and they've redone the booking. But there's clearly a problem with that piece of functionality, I doubt I'm the only one affected.
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Sally Peck
(@SallyPeck76) reported
@stonier_rachel @bt_uk Same, and I’ve just been I formed there will be no form of compensation at all - terrible customer service
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Andrew, Andrew!
(@AndrewAndrew_fr) reported
@virginmedia internet is still not working. I'm sure I won't have these same issues once i switch over to @bt_uk
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Stephen
(@SteveJC92) reported
@bt_uk Ordered a broadband package on Thursday, never recieved a confirmation. Last night was texted by the order management team saying they'd cancelled it due to an error. I called this morning to check the status, and was told I needed to re-order, which I did over the phone.