BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 03/18/2026 18:10

March 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Oritor, Northern Ireland

    Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • QuintonOHara Quinton O' Hara (@QuintonOHara) reported

    @BTCare Definitely not what my family went though you were no help look up your records 👎😡

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk No ones working from home. As I work in retail. It seems a bit strange to me. We've never had this before, we turned it off and back on again

  • pipcell Phil Torpey 💙 (@pipcell) reported

    @bt_uk This is a very poor end user experience.

  • QuintonOHara Quinton O' Hara (@QuintonOHara) reported

    @BTCare It doesn’t matter anymore it’s when I seen someone else complaining about @BT the bad experience you put my parents through brought it all back again 👎😡

  • JhnDwsn John Dawson (@JhnDwsn) reported

    @bt_uk Thanks Janet. Don't mean to be impolite, but Are you a real person? I appreciate your reply, but Don't see why BT can't put a service update ou publicly. I know from social media (because I have a Vodafone mobile keeping me online) that hundreds , if not thousands are affected

  • JhnDwsn John Dawson (@JhnDwsn) reported

    @bt_uk Thanks for that - good to know, but we feel were being ignored here! So if you're blaming Openreach, why can't you preasure them for better I do? Makes BT look bad. There are thousands of local people affected by this. I accept problems occur. Why can't you tell us about them?

  • Redacted55 Woody (@Redacted55) reported

    @bt_uk It's exactly what I pay for. No problems . 👍

  • rich6013 Mark 🇺🇦 (@rich6013) reported

    Our broadband speed seems to go down as the price goes up? @bt_uk.

  • colwebsec Colin Scott 💙 (@colwebsec) reported

    @bt_uk You give me nothing new in return. Just empty apologies and excuses. Of course I signed the contract without reading 1000s of lines of legal garbage, who does read it. Fair enough rise with inflation but the extra 3.9% is a joke. £450 to terminate now. FFS.

  • rich6013 Mark 🇺🇦 (@rich6013) reported

    @bt_uk Price recently increased by 16+%, BB speed down by 18% and below guaranteed minimum. Had engineers look at things but they manage to wriggle out of it. Empty promises by BT of fibre to the house and that was the main driver for staying with you.