BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 02/02/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bunny_Longstock The_Bunny🌦️🌞 (@Bunny_Longstock) reported

    @bt_uk Hi I signed up for Broadband Fibre 1 via Top Cashback. As a new customer incentive was promised £60 cashback. This has been declined by BT and the account shows I only spent £4!! Well how come I’ve had a £4 transaction acknowledgment when it’s actually a contract? 😣

  • 2posh2wash Mrs B (@2posh2wash) reported

    @bt_uk why would you cut off my landline and broadband 3 days before checking that you could successfully fit full fibre? Now I am left with no broadband, no landline and because we have have no mobile reception we have no way of alerting emergency services.

  • HydrogenEnergy Hydrogen Energy (@HydrogenEnergy) reported

    It just gets worse, more changes to contracts, without asking. @bt_uk & @ee is a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service.

  • afekz_za Andrew (@afekz_za) reported

    @bt_uk your broadband outage in Golders Green has been ongoing since ~8am this morning. Your first estimated time to fix of ~11am was missed, but now at 18h30 the estimated fix time is 14h22, four hours ago? Better information, please.

  • dogonabee quae cagat in lectulo (@dogonabee) reported

    @DreyfusJames @bt_uk Come on Mr Dreyfus, of course we would notice a difference if they went on strike... their customer service would improve

  • Caldaris94 Caldaris (@Caldaris94) reported

    @bt_uk I did. The issue seemed to sort itself out about 6ish last night so they decided not to call yet. We are keeping an eye on it. If it keeps happening there is definitely an issue somewhere.

  • wimpconsortium Thimble Biscuit-Womper (@wimpconsortium) reported

    @bt_uk Yes it was, I’m so frustrated I just want to cancel. The engineer said my appointment was a morning one, either someone messed up or they’re lying

  • LunaMini Stacy Partlett (@LunaMini) reported

    @bt_uk we received an email yesterday saying “sorry that you’ve decided to cancel your BT broadband” and a survey but we haven’t asked to cancel anything! Is this a glitch? We don’t want to lose our broadband or TV

  • ashmcdowellx Ash Mcdowell (@ashmcdowellx) reported

    Signed up to BT, the internet doesn’t reach the living room, the router is on the top of my kitchen cupboard, promised a solution by 29/11 and heard nothing since. What a joke of a company. @bt_uk

  • PompeyDetroit @K333 (@PompeyDetroit) reported

    @portsmouthnews is there a major Internet issue in Portsmouth or are @bt_uk fobbing me off?