BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 01/04/2026 09:40

January 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Oritor, Northern Ireland

    Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DunkMcDee Duncan McDonald (@DunkMcDee) reported

    @bt_uk Hi Ash, Can you sort out this second bill I've just received? Having called customer services yet. Payment due 30 Jan.

  • DunkMcDee Duncan McDonald (@DunkMcDee) reported

    @bt_uk Hi, I signed up in December and received first 3 mths free in Black Friday deal. 1st bill arrived - had to ring as I was charged. 2nd bill - have to ring as I've been charged. What do you think's going to happen on my 3rd bill? Any chance you can help?

  • TORKARDGIANT Dean (@TORKARDGIANT) reported

    @LeanneM155cap @btsport @BTCare Tried to cancel mine online , service always goes out the window when they think they will lose money.

  • NiceConvos ⚫ Nice Conversations 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@NiceConvos) reported

    @defiaye @bt_uk BT service is a nightmare and they are more expensive as well. Oh and the say I switched to EE and plugged the EE router in, my speed doubled, because BT had slowed it down on purpose. I hope your fault gets fixed soon xx

  • alexgraceperry Alex Perry (@alexgraceperry) reported

    @bt_uk useless service. Internet due to be switched last Friday and they couldn't do it. Rescheduled for today and nobody has turned up - useless. Are you going to reimburse my partner and I for loss of earnings as we can't work from home without internet?!

  • nannyf Fiona (@nannyf) reported

    @bt_uk I am thinking of changing my telephone/broadband to you but I see that on connection day someone has to be at home according to the website. We work all week and only home at weekends but no Saturday appointments available. Please help

  • ClodaghBiggs Clo 🕷 (@ClodaghBiggs) reported

    An hour. That’s how long I’ve been trying to get into my online class this morning. I’ve now missed my first class of the semester due to WiFi issues. I cannot do another semester like the last one @bt_uk

  • defiaye Brave (@defiaye) reported

    My internet is still down. I've using the 4G on my phone to send this but I don't want a huge bill at the end so I'm using it sparingly. @bt_uk have been an absolute nightmare to deal with and they are utterly useless at dealing with a disabled person with any sense of respect.

  • parami parami 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈no business as usual (@parami) reported

    @defiaye @bt_uk When I lived in England we had BT because they were the only ones available. I have never dealt with a worse company in terms of customer support and getting the job done. We had so many problems and could do nothing. Our MP was no help. I’m with vodofone and had good service

  • NiceConvos ⚫ Nice Conversations 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@NiceConvos) reported

    @defiaye @bt_uk Me too! I was surprised when it changed just by switching. My speeds are still low but that made a difference! And EE are so good with giving free data to use on your phone while they fix faults.