BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 01/11/2026 07:05

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Oritor, Northern Ireland

    Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KieruStudios Kieru (@KieruStudios) reported

    @bt_uk I’m not the official owner of the service it is my parents who are. I am told them to call today but currently no changes.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • 4candles4 Karen O (@4candles4) reported

    unbelievable poor service from @TalkTalk set up a new contract for my elderly in laws... rang up this morning - NOTHING on the account! #NotElderlyFriendly #ScamCompany #RipOff Back to @bt_uk we go. Dont bother ringing I'm not interested in your empty promises

  • Desirodave Dave 🏳️‍🌈 (@Desirodave) reported

    @bt_uk is there a way to cancel my BT TV service online ? I'm out of contract and can't see how to remove it on the app

  • nickdruz Nick Drewe (@nickdruz) reported

    @bt_uk You've now charged my company £100 more than you should for the 4th month in a row. It is fraud to charge for a service you don't provide. Sort it out now.

  • DinosdadatO2 Darren Gay (@DinosdadatO2) reported

    @bt_uk Anyone else have issues, not for the first time, with BT TV Using the BT supplied box only recording a couple of minutes of a programme I recall this happened a couple of years ago Over the weekend for example only 2 to 5 minutes of the MotoGP series of programs recorded

  • only1womble Dave (@only1womble) reported

    @bt_uk you sent me a survey & it says, this survey will take approximately 5 minutes to complete. I click on it and I get the spinning wheel of death. Someone needs to contact Medallia & tell them they're making you look bad. @Medallia Not impressed

  • loveburpees gavin (@loveburpees) reported from Dordon, England

    Second time @bt_uk have let me down with Internet. Second week and still no wi fi. Maybe time to look elsewhere

  • MinimRingtones Minim Ringtones (@MinimRingtones) reported

    @bt_uk Will do it tomorrow lisa, thanks for the help. Will I need to give any other information? Account number?

  • kirstymslack Kirsty Slack (@kirstymslack) reported

    @bt_uk we have been sent a EE mini hub to use until our broadband is installed. Mini hub isn't working & multiple calls to tech support later, still not sorted. Please can you suggest how best we get this fixed? Thanks