BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 01/27/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • crazyrohila Sanjay Rohila (@crazyrohila) reported

    And yeah, in meantime, direct debit has been deducted from account twice. So in total I paid - setup fee (20), twice monthly payment (30*2 = 60). And NO INTERNET YET. This was supposed to be best service in UK. @bt_uk

  • HayleyKing11 Hayley King (@HayleyKing11) reported

    @KeithHuewen @MotoGP @btsport I really enjoyed that film last night. I was born in 82 so missed it all but really wished I lived in those days! Safety was terrible though, it’s nice it wasn’t a nanny state but glad safety on the tracks has improved! so charismatic, you can see why he is still talked about!

  • crazyrohila Sanjay Rohila (@crazyrohila) reported

    . @bt_uk After 2 appointment no show-up in last 2 weeks, today somebody visited and booked another appointment for open reach (even though I told in start that issue is w outside connection). Policy mentions within 2 days, for me it's been whole month - one WHOLE month to setup.

  • karenmillen7 karen millen (@karenmillen7) reported

    @bt_uk I’ve had so much trouble with renewing my contract it’s taken Hours and 4 wrong contracts being sent then cancelled. Shambolic. Last person I spoke to told me to keep the disc and she cancelled the reminders. I’m still getting reminders. Can you please sort it out!

  • alickie66 alickie (@alickie66) reported

    @bt_uk You seem to be missing the point. The engineer is not there for anything to do with the long running fibre installation. He is there for a mythical fault on the old line no one knew about or reported. Totally baffling just how bad BT can be

  • ICEBREKAPR pushinguktalent (@ICEBREKAPR) reported

    @bt_uk Kindly get in my dms and lets sort this out now. Sorry to be so rude but if thats the only way to be taken serious thats what will happe

  • pete_tonkin Pete Tonkin (@pete_tonkin) reported

    @bt_uk It's ok, I'm talking to someone on chat now, and they've redone the booking. But there's clearly a problem with that piece of functionality, I doubt I'm the only one affected.

  • SallyPeck76 Sally Peck (@SallyPeck76) reported

    @stonier_rachel @bt_uk Same, and I’ve just been I formed there will be no form of compensation at all - terrible customer service

  • AndrewAndrew_fr Andrew, Andrew! (@AndrewAndrew_fr) reported

    @virginmedia internet is still not working. I'm sure I won't have these same issues once i switch over to @bt_uk

  • SteveJC92 Stephen (@SteveJC92) reported

    @bt_uk Ordered a broadband package on Thursday, never recieved a confirmation. Last night was texted by the order management team saying they'd cancelled it due to an error. I called this morning to check the status, and was told I needed to re-order, which I did over the phone.