BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 02/22/2026 06:00

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Faizavelli Phizer Phi (@Faizavelli) reported

    My internet is STILL down. No thanks to @bt_uk so now I can’t work from home after getting in at 2am from wizki. Kmft. Hot complaint en route.

  • NWhitworth1971 Dr Nicole Whitworth /niˈkɒl/ (@NWhitworth1971) reported

    @bt_uk Broadband has been off in BD 22 since the 27th of November. You are promising to fix it shortly. When will it actually be done? I need Internet for work. Will there be a refund for the period after service outage?

  • Kevinthecoach Kevin Chamberlain (@Kevinthecoach) reported

    @bt_uk No service since 20.41 on 26.12.2021. Having had to use 4g I am now told I’ll soon have to pay as my data allowance is getting low!

  • adrianpickering Adrian Pickering (@adrianpickering) reported

    @SketchLisa @bt_uk Try to resetting your network connection on your phone in settings.

  • caz_foster caz foster (@caz_foster) reported

    @bt_uk Today, you attempted to take a significant sum of money from my bank account, despite no longer being a customer???

  • Pridders22 andy p (@Pridders22) reported

    @bt_uk brilliant. Booked a home move, but had to change the date- no problem you said and date moved. Woke up today- you’ve switched my broadband off on the date of the original move. Genius. Oh and you don’t open til 8am

  • NickBradshaw_UK Nick Bradshaw (@NickBradshaw_UK) reported

    @bt_uk Hi, didn’t receive email until next day. I did phone customer service and they transferred old details to a new email address for me. The person I spoke to was very helpful and friendly. Thank you for a great service 👍

  • bookins01 TakingStock (@bookins01) reported

    @bt_uk We are still getting terrible service from our Broadband. We were on the phone for almost 2 hours trying to get a solution, we were told we would receive a call. That was over 2 weeks ago. We are paying £70 pcm for a service that doesn’t work.

  • Aqib_MK Aqib Khan (@Aqib_MK) reported

    @bt_uk It’s now- day 1 of my switch to BT, my old provider seems to have switched off, BT has not connected and my equipment is still en route. I’m never had a company fail so miserably on day 1. As my wife and I cannot log in to work, will BT be paying our day rates?

  • skiptotheend Sarah Morpeth (@skiptotheend) reported

    @bt_uk There’s no fault - apart from BT’s stupid decision to switch off our landlines so unless you plan to reverse that decision what the point in my giving you my details ? You’ve switched the whole village over - it’s Elsdon in Northumberland !