BT (British Telecom) Outage Report in Castledawson, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Castledawson, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland
Latest outage, problems and issue reports in Castledawson and nearby locations:
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Philip Benson
(@revphilipbenson) reported
from
Knockcloghrim, Northern Ireland
Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.
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Ryan Ball
(@iRyanBall) reported
from
Desertmartin, Northern Ireland
@bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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Philip Benson
(@revphilipbenson) reported
from
Oritor, Northern Ireland
Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jen West
(@jen_ewest) reported
Appalling service from @bt_uk. Been without fibre broadband for 7 days now. Unbelievably, told by a service rep that the service we pay for can experience outages at any time for any duration and we are not protected due to Ts and Cs. 1/2
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MrBruceMan
(@MrBruceMan1) reported
@bt_uk Sooner is not the problem. The problem is I had the option of 2 slots on one day, a day which I happen to be working. Why cant we choose a slot from the week ahead that suites our schedules? This only applies if the engineer needs into the property of course.
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Jen West
(@jen_ewest) reported
@bt_uk - I know you want to take these conversations off the timeline. But to clarify: your DM response is ‘pay more and we’ll fix it’ when you’re making no effort to provide me with the service I pay for. I’d be embarrassed if I was having to disregard and patronise customers.
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Faheem
(@FaslAim1) reported
And now @bt_uk your free WiFi cloud's down too? Lol what a joke this is. So not can I only notbuse the broadband the back WiFi you hype about has also broken down. Forget fttp just gove us a reliable network to the exchange
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Antony Scerri
(@tonysblabla) reported
@bt_uk thx Matt, i already tweeted to you over an hour ago having done the FIX thing first, getting conflicting info (now had 14 sms replies)
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Jen West
(@jen_ewest) reported
@bt_uk How are you going to resolve this unacceptable problem? I’m paying for internet and not receiving it. It needs resolving and it needs resolving now. A week is too long. So let down by all of your colleagues. So untrustworthy.
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Jen West
(@jen_ewest) reported
Only way to have service resolved is to upgrade. No end date for resolution and no one actually seems interested in helping us. Just happy for us to sit and wait in isolation at great expense and stress. Embarrassing @bt_uk 2/2
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Adrian
(@AdrianRemedios) reported
@bt_uk I’d have to compliment your social media team for sorting my issue out within 5 mins! One DM and the I received a call immediately - and my query was resolved. 👏
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Ian B
(@folicacid) reported
Absolute jokes.....42mins on hold on the phone to @SkyHelpTeam and they close? I was debating using my cooling off period and going back to @BTCare (as the Sky router is a complete locked down mess) and that has sealed it! Sorry for doubting you BT - you were great for 12yrs!
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greig barrie
(@greigbarrie9) reported
@bt_uk I have called and made an agreement to pay several days ago, was promised no disruptions to service. Woke up this am and internet off. It's still off and I have no access to any help online unless here. My bill has been agreed to be paid friday as my pay cycle has changed