BT (British Telecom) Outage Report in Castledawson, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (6%)

4. 

   E-mail (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

• gavan caldwell (@gavancaldwell) reported 13 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• gavan caldwell (@gavancaldwell) reported 40 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Kevin Knight  (@knightxxxl) reported 4 minutes ago

  Well that’s @skytv cancelled, can’t believe after 18 years of being a customer with them that they can’t do better than @bt_uk for a tv package?

• Sem (@Sem43671856) reported 8 minutes ago

  @bt_uk Poor service . It I’m had been a month since I am trying to get broadband installed , so far I have spent 10 hours waiting for your customer services, I have spoken to 6 different people, and wasted ti days waiting for an engineer to turn up.

• John Storey (@DJAntisocial) reported 8 minutes ago

  @bt_uk You cut my previous service on Friday and still have not called me to resolve the problems. Still have not called me to arrange a instilation appointment, again not called me back re the complaint... and im still without service. Ordered on 12thJan. Just dont care do you.

• EmJay💙 (@queen_emjay) reported 9 minutes ago

  @bt_uk @Tammah17 Absolute joke of a service

• Mark Barclay (@MarkBarclay15) reported 16 minutes ago

  @bt_uk Call from ‘Charlie of OpenReach’ claiming to be able to help me with my internet speed - 01283547223- even gave your hq address though seemed to be in India?! Blocked. Be aware people.

• Wayne (Wazza) Chivers (@waynechivers1) reported 16 minutes ago

  @bt_uk The engineer is only doing the phone line, what about the rest of it. I am not paying a penny until I have full service, then as I said I am only paying half.

• Naomi Langford-Wood (@NaomiLWood) reported 18 minutes ago

  @clarescastle @HMRCgovuk @bt_uk I know HMRC is appallingly badly organised and makes many errors. There should be some competition as it is a monopoly....

• Clarissa Reilly (@clarescastle) reported 20 minutes ago

  @bt_uk No, + the colleague with whom I am organising has gone home in despair. We'll try again tomorrow. It ought to be possible, without publicly shaming companies on here, for customers to get something which resembles service. Especially when trying to spend money with you!

• Tammah (@Tammah17) reported 22 minutes ago

  @bt_uk I have and have been promised a call back from a manager. I’m disgusted it has had to reach this point. Not your fault personally Luke but I shouldn’t have to make 7 phone calls and 4 engineer appointments, time out from my work day, to still have zero resolution.

• Miller (@MillerRufc99) reported 24 minutes ago

  @SkySportsNews Couldn't care less, think it's time to cancel my sky sports subscription and get @btsport