BT (British Telecom) outages and service status in Castledawson, Northern Ireland

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

• 
  Ryan Ball (@iRyanBall) reported 55 seconds ago from Desertmartin, Northern Ireland

  @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

• 
  gavan caldwell (@gavancaldwell) reported 2 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  gavan caldwell (@gavancaldwell) reported 7 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  Philip Benson (@revphilipbenson) reported 21 minutes ago from Knockcloghrim, Northern Ireland

  Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

• 
  Philip Benson (@revphilipbenson) reported 45 minutes ago from Oritor, Northern Ireland

  Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

• 
  peter duffy (@PD__99) reported 50 minutes ago from Whitesides Corner, Northern Ireland

  @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Swanson (@Haggisguy) reported 3 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 3 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  Rod Robson (@rodrrobson) reported 5 minutes ago

  @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

• 
  Dustfuch (@Dustfuch1) reported 6 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

• 
  Rod Robson (@rodrrobson) reported 8 minutes ago

  @bt_uk the hub is on orange. Can't report the fault as page not working

• 
  Gillian Smith (@GillianSmith16) reported 9 minutes ago

  @bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026

• 
  💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported 13 minutes ago

  @bt_uk I’ve now been without broadband for 23 days, thanks to your incompetence. I’ve had phone call after call assuring me you’ll fix it, texts and emails to say I’m live, yet NOTHING! Sort it out! This is down to YOU! Useless company. 🤬

• 
  Martyn_Budgie (@Budgie0624) reported 13 minutes ago

  @TomTugendhat . @bt_uk is the problem

• 
  Si (@SimonHealey73) reported 15 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Jan Gill (@JanetAGill) reported 18 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !