BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 01/07/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KaymakAlexander Alexander (@KaymakAlexander) reported

    Twice this month I’ve waited for a @bt_uk ‘engineer’ who never arrives. But I’ve still got a little dissatisfaction to look forward to today; when the person I scheduled the appointment with doesn’t call me, as promised, to ensure the engineer came, & solved the issue.

  • GTF96 🇮🇪 Tis what it aint🇮🇪 (@GTF96) reported

    @NewAgeBoxingUK @btsport The Greatest Heavyweight that's ever ived Undefeated Fuey has to be PPV every time even if he fight the local binman. ITS bum utubers useless bags of #sh* it never had done any training even couldnt win a scrap anywhere on PPV that a complete disgrace .

  • Sandanista Bob P @BobPitman@toot.community (@Sandanista) reported

    @bt_uk Thanks - I did. i checked firewalls, hosts file & other bits on my machine. restarted it- nothing, same issue. Ping worked but only some websites load others looked like no internet. Tried logging into homehub & it didnt load either!! Restart home hub worked. 1/2

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    On one day alone I received 7 emails. 3 helpfully telling me I needed an engineer. A waste of everyone’s time and not customer service. @bt_uk Say sorry and mean it. Turn up when you say you are going to. Want my continuing custom. Try harder. Be a whole lot better

  • Sandanista Bob P @BobPitman@toot.community (@Sandanista) reported

    @bt_uk Home hub has been dropping random devices over last 4 or 5 wks but never just acting like firewall blocking just some random websites! We've had to restart it several times recently as loses connections to net or devices... just not this odd some websites not others thing! 2/2

  • AlistairTodd10 Alistair Todd (@AlistairTodd10) reported

    @bt_uk Useless customer support and install! Live chat clearly want rid of you rather than sort problems. Two lots of broken routers, two months of no internet, exposed wires on install, cables left in back garden.... Just as well I have kept my virgin connection 🤬

  • Shelleystoll1 Shelleystoll (@Shelleystoll1) reported

    @bt_uk and another day goes by… no internet… no phone line. Cut off by you - your mistake ! No phone call. Oh and another 3 promises that you are “looking into it”. For every promise unfulfilled I will tweet. I am still paying for no service . #disgusting

  • mamarafiki lucy clements (@mamarafiki) reported

    @bt_uk is there an issue with fiber in Didcot today? The internet has been terrible all afternoon.

  • 2Bartsimpson Bartlomiej Polski Fizio (@2Bartsimpson) reported

    @bt_uk accountGB16446492 / complaint vol013-706744630791. Ongoing complaint about poor service and terrible WiFi signal since April 2022! Now new acute issue no WiFi . As an nhs home working clinician how much more do @bt_uk want to hinder patient care. Past 12 hr no WiFi ! HELP

  • warthoghk Stewart Connell (@warthoghk) reported

    @bt_uk I would strongly advise anyone buying Fibre to not bother unless you buy the upgraded package. Does not work. Told by engineer I need two discs minimum to get a signal in my 3 bed semi!