BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 02/20/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Oritor, Northern Ireland

    Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johncapspipes John 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ☄️ (@johncapspipes) reported

    @bt_uk I messaged you over an hour ago as my wi-fi is down. What's going on??

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk Weird, I had to report a faulty line to you, which was a result of that broken cable. Lines being damaged were reported to an engineer fixing another line, but as he hadn't been called out to it, he wasn't interested. I may get an engineer (BT SMS automated answer) in 48 hrs

  • leewardle3 lee wardle (@leewardle3) reported

    @bt_uk Yeah that's all you do..nothing at all validate this send this look into it then NOTHING. Do nothing even against data protection laws.then blame ex customer when it's all your fault.

  • EwanMetcalf Machiavelli (@EwanMetcalf) reported

    @bt_uk You ask people to drop DM’s so you can ignore people ? You guaranteed me a call back last week …never got one, now your ignoring messages

  • bhavyatyagi Bhavya Tyagi (@bhavyatyagi) reported

    Hry @bt_uk raised a fault last week and still haven't got any update .. it's been 4 days without WiFi .. and the customer service call does not get connected for .. just keeps in queue.. Any updates would be useful.

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    Day 75 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT

  • physio_clegg James Clegg (@physio_clegg) reported

    55 minutes into my @bt_uk call; and frankly I'm not sure what will come first. Him working out a solution or Christmas 2024.

  • nmstoker Neil Stoker (@nmstoker) reported

    @bt_uk seriously ****** off that when i joined BT Mobile just now, the only way to get the new SIM working was to wipe all network settings INCLUDING WIFI AND BLUETOOTH! I told your this was a big deal but was assured there was no other way 🤬

  • Jimmycambs Jimmy (@Jimmycambs) reported

    @JoeBurns1511 @btsportufc @btsport I haven’t ,recently sold it as I wasn’t using it, tried to get the app on my smart tv but no luck , I’m not watching it off my phone so it looks like just the prelims for me which is ridiculous considering I’ve been a bt sport customer for donkeys years.

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?