BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 03/02/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • moistsalah11 moistsalah11 (@moistsalah11) reported

    @bt_uk Already done and no issues apparently

  • dhm33x David McClelland (@dhm33x) reported

    @VodafoneUK I left @bt_uk a few months ago as you were 50% cheaper on the promise of same/ better speeds. The performance has been horrible. Giving me a never-ending 15% apology discount is no use when I can’t event watch a show without several instances of the spinning wheel!

  • willabbottbrown Will Abbott-Brown (@willabbottbrown) reported

    @bt_uk OK ill let him know. Speed wise I think he's fine, might be more of a bandwidth issue. What's the best way for him to contact BT and resolve this?

  • EdScribbles EdScribbles (@EdScribbles) reported

    @SteveLawrence_ @btbusinesscare It’s not necessarily in their gift. The European networks can impose roaming charges, whether or not your own network does.

  • treesurgeon47 Marshalls (@treesurgeon47) reported

    @bt_uk been waiting since August for my phone to be fixed. Apart from being fobbed off by customer relations people I’ve had virtually no contact with the ‘team’ allegedly dealing with my issue. A pretty shabby way to deal with people. Disgusted quite frankly

  • fozzy73 Simon Forsyth (@fozzy73) reported

    @SkyHelpTeam @JamesBu21387819 Seriously - does it have to be 24 hours without? @BTCare is it the same as I NEVER had to claim with BT???

  • CheeseAndrew Andrew Cheese (@CheeseAndrew) reported

    @bt_uk WiFi is just dog ****, it stays on but the connection itself is terrible. It’s essentially turning off however the router itself is still on and when it is good it never goes above 6mb/s on install speed so it’s also very slow

  • HelenMaryPike All I want for Christmas is EU 🐟💃🐈😷❄️ (@HelenMaryPike) reported

    . @bt_uk spitefully exploit that, for many people, there's no alternative service provider. We're over a barrel and they can provide poor service, or none, as they please. No comeback.

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @BTCare Seems that @btcare aren't interested in sorting this problem out... Xmas TV constantly cutting out, 3 engineers who "can't find a problem"...why not replace hardware in my house to eliminate the possibility, then discover it's actually your infrastructure, that's failing?

  • jking_70 king (@jking_70) reported

    @bt_uk internet has been down since 1pm today and says it will be back up “shortly” any idea when that is?