BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 03/17/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • edujones14 Ed Jones (@edujones14) reported

    If anyone is considering using @bt_uk for their broadband - beware. They will lie to sell you a product and the offer a resolution that they won’t honour. You’re then locked into a contract and out of a complaint process. #liars

  • FeatheredChaxs Clojo Fullbuster (@FeatheredChaxs) reported

    @bt_uk Hi, my internet has been down since about 8/8:30pm when the LOS light turned red for no reason. I’ve tried resetting the box, the Hub, done everything your website has said but nothing has worked. Can you give me any help or advice? Thanks.

  • wassie7322 Dave Simpson (@wassie7322) reported

    @bt_uk shocking service. Engineer due yesterday morning to install internet phone....BT messaged to say he was just round the corner at 10am. Still no show. Wasted a days holiday, no calls, no show....time to change provider.

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • JordanPayne88 Fleet Admiral Jordan Payne (@JordanPayne88) reported

    @bt_uk why is it every night my router is updating taking any where from 30 minutes to an hour every dang night the dreaded flashing purple and according to 150 there is no issue with the land line and i know there is no problem with the hub or connector ...this is unacceptable

  • iamzarajays Antidote (@iamzarajays) reported

    @bt_uk fix up! I need the internet! I do not want to experience the non-existing internet you provided from 3 PM yesterday! Don’t ask me to call anyone either, I have rebooted the router 1.2 million times. Absolute ghetto! I work from home, fix up!

  • CraigPennycraig Penny Craig (@CraigPennycraig) reported

    @bt_uk litany of errors. Cut us off 20 days early from last house. Moved in, hub delivered late. Since delivered last fortnight not working. Two engineer no shows. Unable to wfh- no tv. What we paying for?! Long wait times to call centre. Sort it out BT! #Goodtotalk- not!

  • Timbo157 Tim Jones (@Timbo157) reported

    @bt_uk READ THE MESSAGES!!!! BT WAS TOLD THAT WE HAD NOT RECEIVED IT AND YOU HAS THE CONTROL TO NOT TURN IFF THE EXISTING SERVICE - EVEN IF YOU CANT MANAGE TO GET A ROUTER TO US!

  • chargrob Charlotte GrobienOBE (@chargrob) reported

    In my daily NO progress report from BT they are unable to fix a routing issue on my business/home line in over 3 weeks now, they say they have no control over Open Reach. So I remain cut off, no divert, no progress @BTCare

  • DamoGrant Damian Grant (@DamoGrant) reported

    @bt_uk how come when I phone trying to upgrade my BT service I can get hold of someone straight away? But when I phone trying to get a fault fixed I can never get hold of anyone?