BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 02/18/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryG0985 Gary Goodwin (@GaryG0985) reported

    Can anyone please help me out with an access code for @bt_uk please? PS5 back in stock and finally have chance to get 1 but need BT Access code please, will be forever grateful

  • atlanta25 Jim Holland 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦💙😷#FBPE #FBPPR (@atlanta25) reported

    @bt_uk I have DMd again. Long chain. No action. Broken promises.

  • Nresi1 Nresi (@Nresi1) reported

    @bt_uk What about the broken glass window, the human faeces and dirt everywhere?

  • girlinislington A Girl in Islington (@girlinislington) reported

    @girl_tinder @bt_uk That's really poor. Raise a complaint with them and if they don't sort it, go to the Communications Ombudsman

  • HelenHarries17 Helen Harries (@HelenHarries17) reported

    @bt_uk reported a problem with our landline yesterday morning by text, not heard anything since & when I go online to our account to track the fault, it says no faults on this account...please can you update? Thanks..

  • JSalisburyJones Jen Roseman (née Salisbury-Jones) (@JSalisburyJones) reported

    @FTusa284 @bt_uk @GNetworkComms About a mile north of Tower Bridge here - lucky if I get 1Mbs up/down. Virgin Media won't run fibre a few metres from their cabinet because 'the paving slabs are too expensive'. I use a 5G router.

  • gapgb Guy Parker (@gapgb) reported

    Suffering continuous atrocious service from @bt_uk is how I like to spend my Fridays. If you are moving house avoid them at all costs.

  • paulfraser84 Paul Fraser 🐟 (@paulfraser84) reported

    @bt_uk It's unbelievable that I have to speak to another part of your company to sort this? We both know whats going to happen, I'll either leave and come back as a "new customer" with a shiny new offer that's cheaper than mine or I move to another company. It's so stupid!!

  • PrettyHatMech 🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴 (@PrettyHatMech) reported

    So the braindead parasites from @bt_uk just sent us a marketing leaflet for a service we already use with them. If @bt_uk shut down its entire marketing department; and spent the money on infrastructure and customer services; they’d actually get more customers.

  • paulfraser84 Paul Fraser 🐟 (@paulfraser84) reported

    @bt_uk It's not you I'm complaining about, it's your companies stupid process. Why go through all of this, it's pointless?