BT (British Telecom)

BT (British Telecom) Outage Report in Castledawson, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castledawson, Northern Ireland 02/20/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Oritor, Northern Ireland

    Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • crisajohn0 mattew 💐 (@crisajohn0) reported

    @bt_uk @ChrisMaslanka I have made multiple reports to the support team about my account being banned and nothing came out of it till i got to know about Unitask_assist on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you

  • floraldanielle Dani (@floraldanielle) reported

    @bt_uk Our broadband has been down for days and I can’t seem to contact BT as we do not have a landline number, please help!

  • kilnfiredart Jill (@kilnfiredart) reported

    Been trying to speak to a real peron at #BT all morning, we have no landline phone. All you can get is a recorded message. We are not impressed and will be going elsewhere in future. Rubbish customer service @BT @bt_uk

  • artsmithdrums Arthur Smith 🥁🎼🥂 (@artsmithdrums) reported

    @bt_uk So Openreach engineer has arrived at 8 am (well done), but he’s not the ‘specialist team’ and has no real prior knowledge of the issue we had last week. So we’re back at square one, another team will have to come and dig out a channel down to the road...

  • thirlwallxhemmo erin (@thirlwallxhemmo) reported

    @bt_uk morning, my BT hub isn’t able to connect to the internet. I’m working from home so I need help ASAP please!

  • georgiaglennonx Georgia Glennon (@georgiaglennonx) reported

    @BTCare @bt_uk I’ve received a letter saying I owe you £76.83 (I’ve moved home mid-contract) however there’s no billing history or money showing as being owed on my account. Can you help please?

  • becca_ywm Becca (@becca_ywm) reported

    @bt_uk Hi, i still haven't heard back from the complaint I have raised after waited another 5 business day. What can be done now I have been waiting and chasing for 5 months?

  • Drofcounting Drofcounting (@Drofcounting) reported

    @bt_uk please can you give me contact details to report an incident with one of your vehicles. The vehicle struck my wife's car this morning causing damage to the vehicle and also failed to stop. Fortunately the vehicle driving behind my wife has camera footage.

  • LazarusDMN Kyojin (@LazarusDMN) reported

    @bt_uk wifi in Bournemouth down? Hub has been flashing purple for an hour now

  • carolewoddis @woddisreviews (@carolewoddis) reported

    @BTCare constant BT email problem receiving `error' but only at night. Why?