BT (British Telecom) Outage Report in Castledawson, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Castledawson, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland
Latest outage, problems and issue reports in Castledawson and nearby locations:
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Ryan Ball
(@iRyanBall) reported
from
Desertmartin, Northern Ireland
@bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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Philip Benson
(@revphilipbenson) reported
from
Oritor, Northern Ireland
Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Philip Benson
(@revphilipbenson) reported
from
Knockcloghrim, Northern Ireland
Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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husrag◎
(@husrago) reported
Aweful customer service from @bt_uk as I’ve been receiving bills despite I have explained them I have no BT service and they confirmed that. Yesterday I got my ‘final bill’ and now I’m struggling to reach them on phone. @bt_uk could you please clear my name from random bills pls?
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husrag◎
(@husrago) reported
Awful customer service from @bt_uk as I’ve been receiving bills despite I have explained them I have no BT service and they confirmed that. Yesterday I got my ‘final bill’ and now I’m struggling to reach them on phone. @bt_uk could you please remove my name from random bills pls?
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LevelUpLewBo
(@LevelUpLewBo) reported
@bt_uk My father in law has received a letter in the post requesting we contact you regarding his internet account (another provider attempted to take over the line). Do not cancel his service! We’ve been on hold for over 50mins trying to contact Customer Support. Absolute joke!!
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Suzy Hall
(@HallSuzyj) reported
@bt_uk Yep, from Sky, who then had the most excruciatingly painful exchange with several people on the Open Reach chat, which ended with them(BT) 'losing connection' which is apparently quite common when they don't have the answers!! Truly shocking service on all levels.....
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Bob Moss 🏴
(@BobOnSkye) reported
@bt_uk Our home landline went down yesterday and I have reported a fault. The system says It should be fixed by next Tuesday. Can I set up a divert to my mobile for free? I thought there used to be an option on the fault page but can't see it. Thanks.
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Edd Sirr
(@eddsirr) reported
Dear @BTCare - seems your cancel your service phone lines are down?? Im trying to get through but is there an alternative way of doing so?
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Emma Hedges
(@emmapandaharris) reported
@bt_uk 1/ Hey, maybe you can help with this. My mum received a terminal cancer diagnosis last month and we really rely on the phone line as it’s the number oncology, district nurses, the hospice and her friends and family use. The landline stopped working last night.
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Ian Flett
(@ianflett) reported
@bt_uk Thanks for the quick response. I have but I personally don’t think they meet my requirements or budget. I tried calling to cancel my TV so very surprised to not get through to an advisor.
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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IMP-107749324
(@IMP107749324) reported
And yet another week goes by with BT not responding. Worst customer service ever! #poorcustomerservice @BTBusiness @btbusinesscare @bt_uk