BT (British Telecom) outages and service status in Castledawson, Northern Ireland

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castledawson, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castledawson, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Magherafelt.

Community Discussion

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BT (British Telecom) Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

• 
  gavan caldwell (@gavancaldwell) reported 7 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  Ryan Ball (@iRyanBall) reported 11 minutes ago from Desertmartin, Northern Ireland

  @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

• 
  gavan caldwell (@gavancaldwell) reported 46 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  Philip Benson (@revphilipbenson) reported 47 minutes ago from Oritor, Northern Ireland

  Have had such a shockingly bad experience with @btbusinesscare - have been waiting since November to get broadband installed into the church for live streaming. Time to cancel the order and go elsewhere. Any recommendations?

• 
  peter duffy (@PD__99) reported 48 minutes ago from Whitesides Corner, Northern Ireland

  @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

• 
  Philip Benson (@revphilipbenson) reported 54 minutes ago from Knockcloghrim, Northern Ireland

  Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam R (@maz558) reported 3 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  Stockport871 (@stockport871) reported 5 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 7 minutes ago

  @bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap

• 
  Scott Weller (@ScottWeller1974) reported 9 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!

• 
  Simon Bowler (@simonjbowler) reported 13 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  Alcazar (@AlcazarTM) reported 17 minutes ago

  @bt_uk sort your **** internet out ffs

• 
  Tubularswells (@Tubularswells) reported 17 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Steve Thatcher (@stevethatch77) reported 18 minutes ago

  @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

• 
  Paul stagg (@Staggly) reported 20 minutes ago

  @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills

• 
  Mark Haynes (@IQuitMuskspace) reported 20 minutes ago

  @bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!