BT (British Telecom)

BT (British Telecom) Outage Report in Westhill, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Westhill come from postal codes AB32.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Westhill, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Westhill, Aberdeenshire, Scotland 09/08/2025 07:00

September 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westhill, Aberdeenshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Westhill, Aberdeen and Inverurie.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthill Internet
United KingdomWesthill Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen E-mail
United KingdomInverurie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Westhill, Scotland

Latest outage, problems and issue reports in Westhill and nearby locations:

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • neil0804 Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • The_Mahe Steve McCarthy (@The_Mahe) reported from Kintore, Scotland

    Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust

  • CraigSim47 Craig Sim (@CraigSim47) reported from Inverurie, Scotland

    @Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lipmarty75 Phil #BlackLivesStillMatter 🇺🇦🇵🇸🇾🇪 (@lipmarty75) reported

    @natashashafai @natalie_17 @bt_uk Or better still, carry on taking his money but cut off his signal every time he watches football.

  • redtom86 Tom (@redtom86) reported

    Still don’t get Naby Keita. I am not a fan of “pundits” but two perfect examples were given on @btsport of Keita this evening leaving huge gaps with his lack of tactical discipline and ultimately being very poor for 2 Benfica goals. He has talent, but too much of a liability.

  • Uberseehandel Robin St.Clair (@Uberseehandel) reported

    @bt_uk Guys, My surname has a . (full stop) in it. myBT doesn't handle this, so when BT checks the external database, it can't get a match, and I can't proceed . . . . This is infuriating, some help is required, please 🫤

  • JonesM1725 JonesⓂ️ (@JonesM1725) reported

    @bt_uk No what I’ll just cancel my Bt sports 👍🏻#worldsfucked

  • Uberseehandel Robin St.Clair (@Uberseehandel) reported

    @bt_uk I think that BT got a response from the DWP database and decided there wasn't a 100% match on the surname, BT doesn't have my NI number or DOB, which I filled in, so reported that the surname was "wrong". I'm used to this problem, but not all computer systems can cope.

  • KarimDinoulis Story Telling Karim (@KarimDinoulis) reported

    @btsport commentators couldn’t be any more biased. Talking rubbish. As if Godwin was injured. As if Grealsh didn’t go and talk **** to Savic. Man City is trash and yall know it. #ATMMCI

  • R_MXDD #BSHLOUT (@R_MXDD) reported

    @bt_uk @stimmo64 **** that just cancel his subscription

  • spoonlamp spoonlamp (@spoonlamp) reported

    @bt_uk Hi - we've just lost phone and braodband into the house. The little line-checker bot says there's an incident in my area and I should be back up in 24hrs - is that normal? I'm home with Covid and the streaming is keeping me sane...

  • Jay_Pea_JP 🌈 Jay Pea 🇾🇪 (@Jay_Pea_JP) reported

    @4shaann @bt_uk @stimmo64 Kind of wish they’d gone further and cancelled his subscription! Or if he is a BT broad band customer also switch him off randomly during future matches!

  • Humphiebackit humphiebackit (@Humphiebackit) reported

    @bt_uk Broadband down after weeks of poor quality. Made an appointment for engineer to call waited in for 5 hours never appeared, no call to explain why. Second appointment another fruitless 5 hour non appearance. Absolutely disgraceful way to treat a customer. Shambles.