BT (British Telecom)

BT (British Telecom) Outage Report in Westhill, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Westhill, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Westhill, Aberdeenshire, Scotland 10/22/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westhill, Aberdeenshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Inverurie, Aberdeen, Peterculter and Westhill.

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City Problem Type Report Time
United KingdomInverurie Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomPeterculter Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Westhill, Scotland

Latest outage, problems and issue reports in Westhill and nearby locations:

  • J_R_KILPATRICK James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future

  • CraigSim47 Craig Sim (@CraigSim47) reported from Inverurie, Scotland

    @Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • The_Mahe Steve McCarthy (@The_Mahe) reported from Kintore, Scotland

    Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

  • djdylandmcphee DJ Dylan McPhee (@djdylandmcphee) reported from Aberdeen, Scotland

    Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.

  • FxckitsNicola Nicola 🙃 (@FxckitsNicola) reported from Aberdeen, Scotland

    @WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • smain64 Stephen Main (@smain64) reported from Peterculter, Scotland

    @btsport I’m sure your aware but please fix the app!!!!

  • neil0804 Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperSlummyMum Auds (@SuperSlummyMum) reported

    @bt_uk I have now entered month three of no broadband connection from you despite being told repeatedly by @WeAreOpenreach engineers that they cannot see what the problem is. Still no update from the complaints team. Why do you treat your customers so appallingly?

  • CharlesCumming Charles ******* (@CharlesCumming) reported

    Anybody else finding Bt email incredibly slow today? @bt_uk

  • SimoneTani Simone Tani (@SimoneTani) reported

    @OpenreachHelp hi Paul, it's 2 months now that I am contacting @bt_uk. All that I get is a different openreach engineer being sent to my house with absolutely no clue of what the problem is. Since Openreach sent approx 10 engineers, by now your company should have clear notes.

  • bluazn Will Cheung (@bluazn) reported

    @bt_uk I hang up as I was on the phone for 45 mins, now on live chat, disconnected me 3 times already. Hopefully someone can help me

  • DSDDDOap DsD Siberian Husky 🐺 🐺 (@DSDDDOap) reported

    @SkySportsF1 I'm waiting for the day @btsport buy the rights for F1 and use the channel 4 pundits and coms team. Sky have a big big problem, they never call it how it is, in fear of upsetting someone in the paddock. Paul diresta needs to go and the others need to work on their bias veiws.

  • j_powellc18 jordan powell (@j_powellc18) reported

    @bt_uk I've been having issues with my WIFI the speed has dropped drastically from getting 20mb download to now averaging 4-5mb download Its been like this since yesterday around 5pm

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • marklighty Mark (@marklighty) reported

    @bt_uk Absolutley shocking customer service, 4 months with phone problems and nothing is your fault, mis selling, lies and awful service 😡😡😡

  • SocialswithPew ~ ⛏ PEW PEW 🔫 ~ (@SocialswithPew) reported

    @bt_uk At the time of this tweet, did you have an outage, because youre routers have gone 🎶🟠ORANGE🟠🎶

  • EmmaPassAuthor Emma Pass (@EmmaPassAuthor) reported

    @bt_uk I have no phone line at the moment – road is being dug up and I suspect someone has cut through a cable somewhere. Reported it 2 days ago & was told I'd receive an estimated fix time w/in 48 hours, but haven't heard anything. Fault tracker isn't showing anything either.