BT (British Telecom) Outage Report in Westhill, Aberdeenshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Westhill, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Westhill, Aberdeenshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Inverurie and Banchory.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Phone | |
| Inverurie |
TV | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
TV | |
| Aberdeen |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Westhill, Scotland
Latest outage, problems and issue reports in Westhill and nearby locations:
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Holland
(@TheSolarShed) reported
@btbusinesscare Personal. Already had to cancel one order, now being told the only way to avoid disruption to mother in laws service is to cancel our order! At no point have we ever notified you to do anything to her service, only ours. And now told to cancel the order to avoid disruption.
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Tom Holland
(@Tomahol1) reported
@bt_uk I hope there's a good explanation for why you've pushed my resolution date back. This is the SEVENTH time you've changed it. Two weeks back this time. STILL no communication to me. STILL no explanation. Two and a half months. This is absolutely disgraceful. #stilloffline
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Pete Edwards
(@MrPeteEdwards) reported
from
Urmston, England
Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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Shelley Whitlam - Menopause Champion
(@shelleywhitl) reported
@TheSolarShed @btbusinesscare Kevin, give the twitter team a chance to help you, I was at the end of my tether back in July following a business move, the twitter team were the only people worth speaking to and they sorted it after 8 wks of incompetence from the phone & online chat staff.
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J
(@MrPaton_) reported
@bt_uk how do i see if BT is down in my area? my internet has switched to the hybrid connect since the internet has been down for the past hour
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Jeff Hume
(@jmhume) reported
@bt_uk @BTGroup Exterior work I was advised would be completed within 48hr has not happened. I am now on my 5th installation date. My complaint was also ignored. You a disgrace of an organisation.
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Ian Sturgess
(@ISturgess) reported
@bt_uk Interesting price increase, understand the CPI+3.9%, but if you paid the line rental in advance and they give u a discount to keep u as a customer the increase is added to the whole cost (£30.99) not what you pay every month (£5.00). What a rip off company. Bye bye BT.
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Peter Robin
(@AJArgg) reported
@bt_uk No thanks. I'll never sign up to a new broadband contract with bt again. The above inflation rise is beyond defence.
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vectorize💙
(@_vectorize_) reported
@bt_uk @artsmithdrums Ah yes, a 14.4% increase in one year is very reasonable and will definitely yield a commensurate increase in service, won't it ClaireC. Mine has gone up by £20 a month btw, what a joke.
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Andy Weller
(@andyweller66) reported
@bt_uk If the appointment didn’t go through, it might be polite to let the customer know. Some of us have to go to work, not sit at home pretending.