BT (British Telecom)

BT (British Telecom) Outage Report in Norman Cross, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norman Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norman Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norman Cross, Cambridgeshire, England 02/14/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norman Cross, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Peterborough and Stamford.

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City Problem Type Report Time
United KingdomHuntingdon E-mail
United KingdomPeterborough Total Blackout
United KingdomPeterborough Internet
United KingdomPeterborough Internet
United KingdomPeterborough Internet
United KingdomPeterborough E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Norman Cross, England

Latest outage, problems and issue reports in Norman Cross and nearby locations:

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • SBRIGHTON63 STEPHEN BRIGHTON (@SBRIGHTON63) reported from Stilton, England

    @JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂

  • mookie_moomin Narky Nurse 💙 (@mookie_moomin) reported from Peterborough, England

    ...now we know why - it’s never been activated on my account even though I only took out this contract for the free BTSport. Can’t get hold of customer support, but that looks like standard by the reviews...

  • Dines_11 Neil Dines (@Dines_11) reported from Crowland, England

    I must be nearly at the end of my contract with @bt_uk because my broadband is so slow recently. Got a few weeks to shop around

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Wittering, England

    @bt_uk really really awful customer service!! 5 months broken promises!! Taking further advice and action now 😡😡

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • Leginb NIGEL BAYLEM (@Leginb) reported from Stamford, England

    @bt_uk Hello. I want to cancel my BT Sport contract until further notice on account of there being no live football for the foreseeable future. Cannot seem to be able to do this online, so please advise. Thank You.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CannNicola Nicola Mc Cann (@CannNicola) reported

    @bt_uk is there any possibility that the credit I am meant to have on my account is actually applied. 3rd bill and 3 customer representatives later all with the guarantee that it will be sorted.... it hasn’t

  • dnstewart67 Daniel Stewart (@dnstewart67) reported

    @bt_uk is an absolute disgrace. My 88 year old mum in lockdown left without internet or TV after years of bad service and shoddy engineer work. And you tell her you can't fix it for over two weeks. Hello @skytv

  • JaneJjmack Jane Mackenzie (@JaneJjmack) reported

    @virginmedia still waiting for info on how to cancel my service you’re ignoring me. Customer service appalling. Transferring to @bt_uk at end of month. You need to support me to cancel with you

  • Portal_Queen Sarah Robson (@Portal_Queen) reported

    @anna55806428 @bt_uk Oh I see, that's a shame. Was hoping to be able to get back up wi fi. 3G/4G also terrible at our house - but its better than the wi fi - sometimes I have to turn the wi fi off on my phone to force it to use data as the BT wifi is so bad cant get online with it.

  • telfordmon Telford Mon (@telfordmon) reported

    @bt_uk Double the speed online which is obviously wrong. The correct result is in the bt app. These speeds are after i factory reset the hub. Should this solve my broadband issues?

  • DrChemistryEmz Emma (@DrChemistryEmz) reported

    Absolutely awful service from @BTCare Full Fibre install today, poor Openreach engineer has just called me to tell me they’re not doing internal work and you should have told me. This has been known over a week, and you’ve not told any customers even though you should have.

  • crockliffe claire rockliffe (@crockliffe) reported

    @bt_uk Do you deliberately try to make life difficult for a a home move - twice you have messed it up - and I moved a month ago. I still have no service and now you have just sent me an email saying you are sending the equipment.... to my OLD address. How is that helpful exactly?

  • janexwaldorf jane mason (@janexwaldorf) reported

    @bt_uk Thank you. I want someone to tell me when this work is happening and show me evidence!!! Ive had 13 missed appointments. 2 last week. Then when yhey dont show and i contact u i juat get told another date and it never happena and the cycle continuea

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I’m due a manager to call me regarding a complaint but I’m still waiting for someone to ring, can you look into this please?!

  • sophb66 soph v. 6.8 (@sophb66) reported

    @bt_uk @s4ddique Real shame that the customer gets no feedback. I was once spoken to appallingly by someone at Anglian Water over the phone. And within 5 mins of the call ending the persons manager phoned me and 3 days later a huge bunch of flowers arrived in my doorstep to say sorry.