BT (British Telecom)

BT (British Telecom) Outage Report in Norman Cross, Cambridgeshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norman Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norman Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norman Cross, Cambridgeshire, England 11/20/2025 18:15

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norman Cross, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Peterborough, Huntingdon, Needingworth, Saint Ives, Raunds and Stamford.

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City Problem Type Report Time
United KingdomPeterborough Internet
United KingdomHuntingdon Internet
United KingdomNeedingworth Internet
United KingdomPeterborough Phone
United KingdomPeterborough Internet
United KingdomPeterborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norman Cross, England

Latest outage, problems and issue reports in Norman Cross and nearby locations:

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • SBRIGHTON63 STEPHEN BRIGHTON (@SBRIGHTON63) reported from Stilton, England

    @JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Wittering, England

    @bt_uk really really awful customer service!! 5 months broken promises!! Taking further advice and action now 😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simonpillinger Simon Pillinger (@simonpillinger) reported

    @bt_uk 1) A few weeks ago I told you I was moving house, no problem. I told you the date changed, again no problem. Then you disconnected me on the original move date (18/10), two weeks prior to the amended move date.

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @bt_uk I’ve been having problems with it since it first got installed, contacted you multiple times, everytime it’s “fine” on your end... guaranteed speeds in every room you say

  • MrPFish Paul Grothier (@MrPFish) reported

    @BTCare absolutely shocking service

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @bt_uk Considering I’m already paying for 900mb.. no, no i will not be upgrading. Never had this issue with Virgin unfortunately

  • TLewo98 Tom (@TLewo98) reported

    @bt_uk hi, any idea why we’re only on 5-10mbps down when it’s always between 60-80? I said started and it just happens…?

  • mstarmatt M (@mstarmatt) reported

    @bt_uk The WiFi remains connected but the service isn’t there. It’s not a problem with it being in an extension lead. I’m not sure about the lights as I’m in a different room in the house. How about you investigate the issues with the service that you’re failing to supple?

  • callum3b callum (@callum3b) reported

    @bt_uk i share your pain - they say i have a dynamic IP address that cant be changed (?!?) any recommendations for another service provider as @BT_uk are not interested in helping.

  • kev_heath Kevin (@kev_heath) reported

    @bt_uk Just to let you know, I can’t watch anything on the Amazon prime app either?! So that’s BritBox and prime not working

  • foxyhorrorgames Foxy Horror Gaming 🦊 (@foxyhorrorgames) reported

    Sent a DM, having major issues with your service, calling it full fibre when I'm barely getting anything from you! @bt_uk

  • MacKodi Mac (@MacKodi) reported

    @bt_uk Worst customer service I've ever experienced if I'm being perfectly honest with you 🤦