EE Outage in Yatton, North Somerset, England

@EE Yes sort out my problem today, because I am not happy about all this.

@EE had no service since Christmas Eve. Can you tell me why and when we will get it back? About the 3rd time in 4 months. We live in the Sedgemoor area of Somerset

@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

@EE Now on with boda as they support my 999colouges. Pitty tho

@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

@EE I have had the most shocking & disgraceful service from EE!! Stuck with @apple iPhone 11 Pro which cannot contect to network, no service while looking after my 100 year old grandmother. Exec office sent me to a shop to get a loan phone, which EE aren’t allowed to do.

@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

@EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

@EE Yes my signal has been shocking all day. Only working with wifi

@EE Dw complaint has been made. We get our pac codes in an hr and are off.

@EE just lost my business due to poor miss selling.

@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE

After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

@EE really poor coverage at my current location struggling to get 4g

@EE Well I have been trying to get your 'help' for days/weeks now but to no avail! Can't get through by phone or chat

@EE I have. They closed my complaint without me asking. Your customer service is appalling

@DavidLeyland @EE I think it’s due to the limited bandwidth available in the towns, they don’t want people using 5G on their phones to have a bad experience because others with 5G routers are grabbing the bandwidth.

@EE mast have been down over a week. Because I made a few calls on WiFi calling. Refusing any sort of compensation @MartinSLewis this cant be right?

After days of issues with my 5G router on @EE it appears that they are blocking 5G routers in the ‘towns' where 5G has rolled out. Just because you can see a 5G signal, do NOT assume you can use it for 5G broadband!

@EE When you have a 4g router, it means the service is critical. Both my children will miss remote schooling today. As I said, if I had been warned, I could have bought a mobile 4g device from yet another provider.

@EE Could we have a hint on a possible drop? could one happen this month? Personally I'd prefer to get it from yourselves its one place bots can't crash as its all to do with our account and the length of time we've been a customer.

Why are you calling me repeatedly every day @ee ?? Yet no message is left. This has been happening for about 2 weeks now. If there is not a problem with my account, then please leave me alone. If I have a query, I will contact you.

@EE dear EE i find it disgusting that in a pandemic you are charging customers to call customer service as a pay as you go mobile i cant call so i can speak about my broadband that has been cut off so thanks so i guess ill just have to go without internet