EE Outage in Wappenham, Northamptonshire, England

@AncientGleek Like most companies, they treat you rubbish right up to the point they think they might lose you. Should give the best service to loyal customers all the time. I was with Orange @EE for 30 years until they took my custom for granted.

@EE When is the mast at Flore (Northants) likely to be fixed? Any ideas? Fed up of no WiFi and v poor and intermittent mobile. Not able to wfh at present Really not what I expect from @EE #poorcustomerservice

@EE Still waiting for a response from you about my very poor, intermittent but mostly no WiFi for the past week. Not good enough! @EE #Poorservice

@EE #poorservice When can I expect an answer? Fed up of paying for service I am not receiving.

@EE Hi, is there a problem in the NN7 area? We have had very slow/intermittent or no WiFi recently. It makes working from home impossible. We are paying for a service we are not getting!

@EE any fear of a reply to my tweets / DM’s asking for some help to fix an issue please?

Please help @EE this has been going on since yesterday & you didn’t reply when I asked for your help then 😢

@EE my iPhone’s having a hissy fit & won’t send any texts inc iMessages 🙄, have re booted WiFi, put phone on airplane mode, re booted my phone twice & it’s still not working, can you help please?

@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.

@EE You really are a bag of shite aren’t you? Glad I don’t have to use your service for my own use. Tried calling on behalf of an old person today no fecking chance of getting through #FFS

@EE I am absolutely appalled by the customer service that you provide and how your staff think they can talk to me as if I’m thick. I know exactly what interest free means and don’t try to then justify your actions by selling me something that is £40 dearer than Amazon and

@EE Hi, yea, I’ve unplugged & powered down a few times.

@EE Absolutely fuming. Placed brand new order for delivery to store and my phone is rejected. Just spoke to your useless customer service team to be told SORRY. Unfortunately sorry and no communication from EE isnt good enough. I should of stayed with Vodafone.

@EE Yes, it was your tech team that offered the advice that I find someone with a phone put my Sim in it and see whether the 4G works bearing in mind I need to find someone that has an iPhone takes a nano Sim isn’t locked to a network and isn’t on EE.

@EE Very disappointed and not even been a new customer for 24 hours and the SIM card doesn’t work.! I’m stuck on 3G, I’m on long shift with my nhs employer and the best solution given, find a phone to try your sim in it to see if you get 4G.!! Thanks 👍🏻

@EE won't be upgrading with you again. Misleading customers into buying unnecessary products isn't good service. Always check your bill... what appears FREE maybe not be.

@EE why is your internet so poor for last few days now at OX16 2RE

@EE No bud, basically your network is really bad and am paying to be on that rubbish network... where’s @giffgaff when you need them!

@EE I'm an EE mobile customer and the lady said the monthly cost is £26 a month inc VAT approx 41-67mbs or around those figures. We have virgin currently. I didn't know why we needed to pay for an engineers fee as nothing changes at the house apparently

@EE It's my online login page for device manager

@EE Sort your shite signal out and I’ll stop swearing. I’ll ******* wait….. DE5.

@EE my 4G and overall signal has been shocking this past week. My phone couldn’t connect to the internet or even take calls today. How is this ok?

@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

@EE Just wondering! It’s EE down?? My broadband just stopped and not costumer service available to help!

@EE what’s going on? My internet is down and no phone to call to support!!!!

Great service @EE Had a problem with my phone so chatted to a agent online very helpful and got it sorted 👍

@EE That's a terrible deal!

@EE Terrible service, 3 weeks of internet issues. Engineer visit. All fixed apparently. No, not fixed, unable to download or watch anything online. 3 years of complaints, Top dollar prices, bargain basement service.

@EE hi - broadband speeds have been terrible for the last 2 days. Getting 2 mbps in the Eastbourne area currently. Is there a problem with service in this area?