EE Outage in South Cerney, Gloucestershire, England

@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

@EE called to talk about my payment plan and got no help what so ever! Very unusual as I normally get exceptional customer service from you.

@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

Hey, @DPD_UK, your service is the worst I've come across! A 20mile round trip to pick up a phone from @EE Swindon & it's not there as you sent it to the wrong depot! Took 45 mins & 2 phone calls to ascertain that. I will be complaining.

Ffs @EE why are you so useless. It shouldn’t be difficult to transfer my current SIM card to an esim. I’ve now gone online, phoned up and now had to visit a store of which the first store I’ve now visited say they can’t do it due to your end not working and have to go to another.

@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

I need help 15th Aug my phone stopped working Came back went to carphone warehouse who sent the phone away for repair. When it came back the report said that @EE have blocked the phone I have never been with @EE , carphone warehouse think they have typed the incorrect IMIE number

@EE is there an issue with coverage in Swindon as struggling today

@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

@goodmaz_maria @EE Mine’s gone down too... completely randomly

@EE ive been a loyal customer for 6yrs now, upgrade coming soon and yet I still get thrown under the bus with what I can be offered. Yet I go on your website and instantly see something more appealing that supposedly didn't exist when talking to your centre, its disappointing.

@BBCClick @BBC remember the other year when Sonos was bricking their speakers well we're 2021 but yet another company @EE is adding to the #Ewaste mounting by disabling my perfectly working EETV box 😡 so can't keep using it after 31/03/2021 or donate it to a charity. #fail

@EE is there an issue with the app. Unable to share data for 2 days now due to not being able to sign in

Tomorrow is new phone contract negotiation day. I hope @ThreeUK can match what I’ve been offered by @EE to keep me as a customer.

@EE OK you are stopping EETV service but why does it mean you are going to disable my EE TV box. It's a working freeview box with hours of recordings on it that I've not watched yet but it's going to become a brick. Why are you contributing to the #Ewaste MOUNTAIN? 😡😡😡

@EE hi EE, I seem to have lost my 5G over last week? Had a strong 5G signal for a good couple of months at home, now I get nothing except weak a 4G one. What happened? Tried restarting my phone and still ziltch.

@EE we have had no wifi since 14:30 today. We spoke to customer service early afternoon who told us the wifi would be back within 4hours. We still do not have wifi. Could you please urgently assist as we need to notify our work places if we cannot work due to no wifi.

@EE Is there a broadband issue? I have no internet

@EE Yes. My fiancee also gets the same message on his phone when he logs in so surely it's a problem with ee?