EE Outage in North Walsham, Norfolk, England

@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

@EE Too late now. Finally got resolution but the whole process was so very difficult and highly time consuming. One very unhappy customer that has only just remained with you

@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

@EE guys, I need a hand discussing my phone and whether a repair for various issues is an option on my current plan.

sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

@EE The app only allows me to add the large screen option on, rather than providing me with the option to create a BT login for BT sport.

@EE Thanks Jess but that's not working either.

@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

@EE Today's call to cc was advised as I had got one security question wrong to down load app and do it through there nope nothing there. I am a vunerable person bought a new ipad as mine had died during process of taking old sim out to new I lost it eyes not good. Help

@LePhantomDennis @christatum4949 @EE Ngl gotta give samsumg credit for holding onto support for as card for so long after other oems dropped it, btw are there still OEMs that sell flagships with as card support. If not than that sucks 😟

@EE is the 5G tower down? because i just got my iphone 11 pro max that i upgraded to today and all of a sudden half an hour ago i have no mobile data?

@EE i ordered a phone today (18th) and didn’t realise i had selected an expert to help me set up, is there a way for me to cancel this as this is not necessary for me

@EE i have ordered a new phone today. didn’t realise i selected someone to help me set it up, can i cancel this and still receive it tomorrow without the additional help?

@EE Once Again EE have decided to let me down. No New Sim Card as promised due to my new contract. However Taken the money!! Looks like I’m contacting the bank for undelivered goods!

@EE having major problems with broadband. Would send you speedtest screenshot but it's slow it won't load. This is an ongoing problem and getting very frustrated.

@JasminePhoenix_ @EE Literally sick and tired of never having any signal I wouldn’t mind if I lived in the middle of nowhere driving me mad 😩😩 xxxx

What is the point in me having a phone when I can’t access my network or the internet ever? @EE what is going on with the crap signal? I’ve had one bar for the last three days?!

@EE I'm absolutely fuming been a customer for 8 years and just been called a liar from your tier 2 tech team I won't be paying anymore bills