EE outages and service status in Mendlesham, England

Problems in the last 24 hours in Mendlesham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mendlesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Mendlesham, England

Latest outage, problems and issue reports in Mendlesham and nearby locations:

• 
  Pearl 🌸✨ (@pearlpriggx) reported 51 seconds ago from Diss, England

  @EE was probably the worst choice i could have made for broadband, was promised good speed because of all our devices yet we can barely load netflix on the tv and i use my 4G instead of wifi on my phone 🙃🙃🙃

• 
  Ben Lord (@benlorduk) reported 1 minute ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Hugh Muzzy (@Such_fun_tings) reported 10 minutes ago from Bromeswell, England

  @EE actually have **** reception

• 
  Ben Lord (@benlorduk) reported 13 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Levi Williams-Clucas (@Femkepants) reported 22 minutes ago from Earl Soham, England

  @EE Were there, it's now finally letting us both log in! I guess it must've been needing to re-register causing the issue. ironically the mobile usability of the EE site isn't great, perhaps needs some attention (some feedback for your devs.) Thanks for your help! 😊

• 
  Matthew Frost (@MattFrost216) reported 25 minutes ago from Claydon, England

  @EE Hi EE - you’ve locked me out of my online account after a password reset! Please help!!!

• 
  Pearl 🌸✨ (@pearlpriggx) reported 25 minutes ago from Diss, England

  @EE 🆘 🆘 🆘 yellow flashing lights on my hub 😭 send help 🤞🏼

• 
  Katherine Bicknell (@flutechika) reported 26 minutes ago from Woodbridge, England

  @EE why is there still no signal in Woodbridge? It’s been a week now! 😫

• 
  Pearl 🌸✨ (@pearlpriggx) reported 49 minutes ago from Diss, England

  @cjclerkin @TalkTalk @EE they was well helpful when my wifi broke, there customer service is really good!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  majorchimp (@majorchimp) reported 4 minutes ago

  @EE why are you sending me a Smart Hub Plus when I have not ordered one? I already have one that I never ordered still boxed up

• 
  Dr Paulette D. Wisdom Toppin (@consultwisdom) reported 5 minutes ago

  @EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.

• 
  Fadi F. (@FadiFaysal) reported 7 minutes ago

  @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!

• 
  Hannah Youds (@HannahYouds) reported 16 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  Openreach (@WeAreOpenreach) reported 17 minutes ago

  @chrisdee2016 @EE the account holder, I'm afraid however to use an electric pole we do need a wayleave from the electricity board, there's no automatic right for us to use one of their poles unfortunately - if this is the issue then it will be something we'll be managing through your order (2/3)

• 
  Les Cashmore (@LesCashmore) reported 17 minutes ago

  @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

• 
  LeahGalaxy (@itsleahgalaxy) reported 18 minutes ago

  @EE how do I make a complaint? DPD have lost my new phone delivery. They confirmed it twice to me. Why is it taking so long to confirm this and send out my replacement phone? We’ve been with you for 20 years!

• 
  Beasty 90 (@90Beasty) reported 18 minutes ago

  @EE Thats just it I CAN NOT CONTACT YOU ANY OTHER WAY than here as my service has been CUT OFF fue to over due bill, which is now paid, IN FULL, via CRS thar you sent to get the money!1, no calls, no texts, nothing

• 
  Fung (@androidfung) reported 22 minutes ago

  @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

• 
  Mark Randall (@MarkyTalk) reported 22 minutes ago

  Very disappointed with @EE. It seems like being a loyal customer since the Orange days counts for nothing.