EE outages and service status in Cumbernauld, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Cumbernauld, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 7, 12:30 PM GMT+1.
- Internet (47%)
- Phone (21%)
- Total Blackout (16%)
- Wi-fi (15%)
- E-mail (2%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Airdrie, Falkirk, Grangemouth, and Bellshill.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Total Blackout | 27 minutes ago |
|
Airdrie
|
Total Blackout | 2 hours ago |
|
Glasgow
|
Wi-fi | 2 days ago |
|
Glasgow
|
Wi-fi | 2 days ago |
|
Airdrie
|
Phone | 3 days ago |
|
Glasgow
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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martin boyd (@martinboyd010) reported from Glasgow, Scotland@EE any issues with app? Unable to log in
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B (@xbritneydowneyx) reported from Stirling, Scotland@EE Hi yes I am still experiencing the same problem, it keeps going on and off, at the minute it is not working
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Joe Doyle (@Thesparkking) reported from Cambuslang, Scotland@EE Have tried but just says call volumes high and try online or web help!!
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Pippa jane wild (@pippa_wild) reported from Glasgow, Scotland@EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.
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Andy Vaughan (@andysvaughan) reported from Glasgow, Scotland@EE Anyone want to help me out with this? I have everything decided on and set up. All I am trying to do is commit to giving you a grand over next 2 years and it's impossible
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Sean (@SeanGra15094727) reported from Glasgow, Scotland@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store
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Tim Arb (@sundaygardener) reported from Gartcosh, Scotland@EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.
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Dr. Wishart (@sarahwishart) reported from Glasgow, Scotland@EE I’ve been having trouble all evening in Glasgow - have you any updates?
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Mark Bradley (@celtic196721) reported from Glasgow, Scotland@lickle_monster @EE Thought it was just myself - can’t even get 3G signal in the centre of Glasgow, having to resort to free wifi on public transport, remind me why exactly am i paying money to @EE for data again? 🙄
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Mrs.T (@carriet1888) reported from Motherwell, Scotland@EE I am trying to cancel a line I have on my account, my daughter has taken out a new contract with u but I need to cancel her old one. I’ve been trying to get through on 150 but keep getting thrown out. Need help ASAP please. Thanks
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Ninji (@_Ninji) reported from Dennistoun, Scotlandmy condolences to the social media people running @EE who have to reply to everyone with the same two copy-and-pasted tweets, because their network has been broken all across the UK for hours
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Victoria 🌈🦄🦋💞 (@LadyVSmith30) reported from Glasgow, Scotland@EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼
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Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland@EE I'll be using my PAC code shortly and going somewhere that actually gives me a signal I can use. Dreadful of late. No help at all for loyal customers, price increases and that's it. Flaming got a nerve.
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Andrew Roberts (@Andy_Esq) reported from Glasgow, Scotland@EE I’m seeing that others are having similar issues to me but it also seems like you reckon that it’s not widely spread. I am unable to receive or make calls. This was fine an hour or so ago. I’m in Glasgow with absolutely fine signal and also wifi calling active.
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José L Martínez Hens (@jlmhens) reported from Glasgow, ScotlandSchoked with @EE They sold me a #smartplan in April taking me out of my EU roaming free as old client & getting extra money for my future peace of mind. After 3 months they have charged me for Eu roaming on daily basis and now they ask me for 990 Pounds penalty to cancel contract
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JD (@JDgawa1) reported from Cambuslang, ScotlandPre ordered @SamsungMobile s20 ultra on @EE cheers to Alan in Greenock call centre for help. Just need to sell one of my kidneys to pay the monthly fee.
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Snakewounds (@theycallmesimo) reported from Glasgow, Scotland@EE It's been a good few weeks now. Constantly having to use my limited mobile data because the WiFi can't support more than one device using it. I'd leave for another company but I don't want to pay the termination fees.
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Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland@EE you have a cheek to send me an email saying my bill is going up end of March. For this crap service I'm currently getting??? Luckily I've got PAC code so I'll be off asap. Can't wait. Awful firm to deal with.
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Real Bernard Walsh↙️ (@Realbenwalsh) reported from Airdrie, Scotland@littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS
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John Hamilton 🏴 (@johnham666) reported from Glasgow, Scotland@EE Can you tell me how to cancel an order please? Can’t get through on phones and the website doesn’t show my order. I Phone 13 will be out before I get the 12
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Royston (@pagechord) reportedNot only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.
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jason (@Jason29wctb) reported@EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday
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Norman robb (@Norman_robb74) reported@SerpicoFranco @Mhairiang26 @EE You should never went with ee useless
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𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported@EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.
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Lesley (@Headonamission) reported@Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.
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ChrisM (@chrismaddison74) reported@Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises
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Mark Bates (@officer_cartman) reported@StuLittle1972 @EE Haha and I thought it was just bournemouth signal reception has been shocking for over a month flag I only have a couple of months left of contract
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Danny wright (@Dajwright89) reported@EE I will be honest, I am sick of calling and get a different excuse. My phone is showing full signal and 5g. Still not working
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ChrisM (@chrismaddison74) reported@EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.
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Omegamanuk (@Omegaman_uk) reported@EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,