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EE outages and service status in Cumbernauld, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Cumbernauld, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 4:44 PM GMT+1.
  • 50% Internet (50%)
  • 19% Wi-fi (19%)
  • 15% Total Blackout (15%)
  • 13% Phone (13%)
  • 2% E-mail (2%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent EE outage reports came from the following cities: Glasgow, Falkirk, Airdrie, Grangemouth, and Bellshill.

CityProblem TypeReport Time
Glasgow Internet 5 hours ago
Falkirk Wi-fi 3 days ago
Airdrie Internet 6 days ago
Glasgow Phone 6 days ago
Glasgow Total Blackout 6 days ago
Airdrie Total Blackout 6 days ago

Nearby cities with recent reports

Glasgow

3 recent signals

5 hours ago
Airdrie

2 recent signals

6 days ago
Falkirk

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • gordon_weir
    gordon weir (@gordon_weir) reported from Alloa, Scotland

    @EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)

  • daddybearcub
    DBC (@daddybearcub) reported from Glasgow, Scotland

    @EE hi guys, I’ve just received confirmation that DPD are going to be delivering my upgrade but my address is incomplete on the details, help! It doesn’t say the flat number (their ref Parcel No. 1550 0951 738 083 W)

  • pippa_wild
    Pippa jane wild (@pippa_wild) reported from Glasgow, Scotland

    @EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.

  • allycampbelll
    Ally (@allycampbelll) reported from Glasgow, Scotland

    @liammcewen_dj @EE Mate I'm having major issues with them just now as well! Samsung s10+ 1mb download in Glasgow

  • LorrHayn
    Corpyburd (@LorrHayn) reported from Glasgow, Scotland

    @EE But your network is down in Glasgow!

  • PaulWilsonx
    Paul Wilson (@PaulWilsonx) reported from Glasgow, Scotland

    Its annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!

  • _Ninji
    Ninji 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇮 🔜🇩🇰🇸🇪NFC (@_Ninji) reported from Dennistoun, Scotland

    been through account security questions with @EE customer support so many times while trying to get our mobile plans sorted out that I have now memorised the last 4 digits of my bank account number

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    @laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee

  • Big_Zed
    Zander (@Big_Zed) reported from Glasgow, Scotland

    @EE I am now becoming discussed with the level of service I am getting regarding cueing my bills. I have not been able to access any of my bills since November neither online or on the app. When I call just get fobbed off with excuses. I want this to be fixed!

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE any chance of a callback to discuss this dreadful coverage almost everywhere I go? Awful.

  • AlvinFord14
    Alvin Ford 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AlvinFord14) reported from Glasgow, Scotland

    @BoringOleFart @BT @EE BT was nothing but ****. Mistreated "Mrs Ford" very badly. Very glad to have nothing to do with them any longer.

  • Beth_AnneLogan
    Beth-Anne Logan🏳️‍🌈 (@Beth_AnneLogan) reported from Airdrie, Scotland

    @EE Hi, is there network difficulties? My Wi-Fi is not working.

  • AgentZara
    c74NcK (@AgentZara) reported from Bishopbriggs, Scotland

    @EE after about my 8th call to you today in the last 16 days I was promised a callback. Still nothing and still no parcel from you which has either been lost or stolen. Is this **** ever going to get sorted out???? Bunch of liars each and every one of you. I'm sick to death! Joke

  • AgentZara
    c74NcK (@AgentZara) reported from Uddingston, Scotland

    @EE you're a complete joke! Apparently you can't post out to me a claim form for a stolen/missing tech order. You never heard of @RoyalMail ? I think they've been collecting and delivering letters for over 500 years! You're a complete joke of a company..

  • Thesparkking
    Joe Doyle (@Thesparkking) reported from Cambuslang, Scotland

    @EE Have tried but just says call volumes high and try online or web help!!

  • keybo7
    Kieran Reynolds (@keybo7) reported from Dennistoun, Scotland

    @EE I would like to upgrade and stay with ee but online options are awful

  • moonster8
    Stephen M (FdSc) (@moonster8) reported from Glasgow, Scotland

    @susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!

  • Pijinnn_
    𝙿𝚒𝚓𝚒𝚗𝚗𝚗 (@Pijinnn_) reported from Glasgow, Scotland

    Hello @EE I appear to have had a massive signal strength drop to my 4G box. My postcode begins with G41 (Glasgow area) Ive trouble shooter the router and can see no fault with it.

  • LadyVSmith30
    Victoria 🌈🦄🦋💞 (@LadyVSmith30) reported from Glasgow, Scotland

    @EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼

  • craigthescript
    Craig (Whit’s the Script?) (@craigthescript) reported from Glasgow, Scotland

    @EE Hi Helen, I appreciate your response, but after multiple failed attempts via other EE staff to help over the past few months I’ve lost all faith in the brand. This isn’t a slight on you personally, I hope you have a great day 👍🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nonesuperior
    None Superior (@nonesuperior) reported

    @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

  • EdwinFuller1
    Edwin Fuller (@EdwinFuller1) reported

    @EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.

  • myler717
    A.M (@myler717) reported

    @EE my WiFi has went to the dogs. Help me out brother

  • Hepworthclare
    Clare Hepworth OBE (@Hepworthclare) reported

    @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

  • AMothersSon
    LK (@AMothersSon) reported

    @EE My roaming was all set up from my previous trip a few months ago. I've never had to take any additional steps prior to this. If I turn my phone on and off or manually search, it connects for just a minute. Already said I don't have access to another phone.

  • dailythought99
    Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported

    @EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life

  • StuartT34021273
    Stuart1959 (@StuartT34021273) reported

    @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

  • KevlarBrock
    Kev (@KevlarBrock) reported

    Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!

  • jeannibea
    Jean Morris (@jeannibea) reported

    @Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!