EE outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent EE outage reports came from the following cities: Glasgow, Airdrie, Falkirk, and Motherwell.

City	Problem Type	Report Time
Glasgow	Internet	1 day ago
Glasgow	Internet	2 days ago
Glasgow	Wi-fi	6 days ago
Airdrie	Total Blackout	10 days ago
Glasgow	Total Blackout	10 days ago
Airdrie	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Pippa jane wild (@pippa_wild) reported 4 minutes ago from Dykehead, Scotland

  @EE everything ok? My partner and I are getting terrible signal over the past few days.

• 
  John Clarke (@johnclarke1) reported 8 minutes ago from Glasgow, Scotland

  Hey @EE, every time I try to upgrade my phone online the site crashes at the final payment stage. And your live online chat seems to be down.

• 
  Graeme Dunipace (@leoncupra7) reported 9 minutes ago from Glasgow, Scotland

  @EE can you help, I have only been getting 3G all day and I have been in numerous locations, it’s normally fine and nothing has changed

• 
  c74NcK (@AgentZara) reported 14 minutes ago from Uddingston, Scotland

  @EE can you tell me why an account has attempted to be opened in my name when I tried to help a family member place an order? It's now appeared on my credit file, you lot are truly useless and can't do anything right. Tried calling multiple times, waste of time. Absolute joke.

• 
  Andy Vaughan (@andysvaughan) reported 15 minutes ago from Glasgow, Scotland

  @EE Gave it another go there, changing the colour of the phone incase it was a stock issue. Still nothing after I click the confirm button but an endless spinning wheel that goes nowhere. This is ridiculously frustrating.

• 
  Daniel Robertson (@dmrobertson) reported 17 minutes ago from Glasgow, Scotland

  @EE no signal inside Buchanan Galleries. G1 2FF postcode. Always had a full 4G signal.

• 
  Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported 18 minutes ago from Glasgow, Scotland

  Today the North East of #Glasgow revisited the Stone Age! Nae trains. Nae buses Nae @EE 4g signal so no way of seeing where buses are. 1 hour 35 minutes and counting to get home! 🤬🤬🤬

• 
  Donna (@PowerWench80) reported 19 minutes ago from Glasgow, Scotland

  @EE Hi, my home move completed today but I have no broadband. I called your contact centre and got some vague "theres an exchange issue" but can't see any issues on BT website. What's really going on?

• 
  Kerry 🍀🤫 (@wee_kezza) reported 20 minutes ago from Glasgow, Scotland

  @EE Is there problems with the network I can’t make phone calls

• 
  lorna gibbs (@gibbsgirl21) reported 20 minutes ago from Glasgow, Scotland

  @EE phoned your customer helpline to fix problems with our broadband. Peter from Plymouth was very helpful and professional. Thanks to him for all his help.

• 
  Victoria 🌈🦄🦋💞 (@LadyVSmith30) reported 20 minutes ago from Glasgow, Scotland

  @EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼

• 
  Snakewounds (@theycallmesimo) reported 20 minutes ago from Glasgow, Scotland

  @EE gunna fix your WiFi, the service keeps dropping every 10 - 15 minutes. Thanks.

• 
  Ally (@allycampbelll) reported 35 minutes ago from Glasgow, Scotland

  @liammcewen_dj @EE Mate I'm having major issues with them just now as well! Samsung s10+ 1mb download in Glasgow

• 
  David Campbell (@DaveCamp83) reported 36 minutes ago from Motherwell, Scotland

  @EE That’s 4 BT visits & 5 no show appointments and nothing is fixed. I’ve had no call back from your “ Home Broadband Quality Assurance Team” since the last missed visit over a week ago. This service and after care is disgusting from a team that’s meant to be about quality!

• 
  BLT (@bryanth0mpson) reported 37 minutes ago from Glasgow, Scotland

  Sad to have been charged a contract cancellation fee by @EE I thought that since I’ve been a customer since 1999 they might have let it slide 😞

• 
  Mrs.T (@carriet1888) reported 40 minutes ago from Motherwell, Scotland

  @EE I am trying to cancel a line I have on my account, my daughter has taken out a new contract with u but I need to cancel her old one. I’ve been trying to get through on 150 but keep getting thrown out. Need help ASAP please. Thanks

• 
  CAJ (@carolstrach) reported 48 minutes ago from Airdrie, Scotland

  @EE Hi I’ve a contract phone and I’ve never had it before.

• 
  Ninji 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇮 🔜🇩🇰🇸🇪NFC (@_Ninji) reported 49 minutes ago from Dennistoun, Scotland

  been through account security questions with @EE customer support so many times while trying to get our mobile plans sorted out that I have now memorised the last 4 digits of my bank account number

• 
  andrew swanston (@swany1988) reported 49 minutes ago from Redding, Scotland

  @EE is your mobile data down ? No signal and can’t speak to anyone on phone either ?

• 
  John Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnham666) reported 52 minutes ago from Glasgow, Scotland

  @EE Can you tell me how to cancel an order please? Can’t get through on phones and the website doesn’t show my order. I Phone 13 will be out before I get the 12

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jackson Eagleson (@Oradaman) reported 41 seconds ago

  @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 1 minute ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Ed Peters (@mr_ed_peters) reported 3 minutes ago

  @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

• 
  Paul Hannan (@paulhannan1234) reported 4 minutes ago

  @Amy_90_x @EE U should block all scam calls on ur phone and ur network wont let the calls through thats what I did

• 
  Richie Berryman (@BerrymanRi94102) reported 5 minutes ago

  @EE @EE @Giftcloud got my physical card as the digital card doesn't work at all with a £5 fee. To make people aware and you aware this is chip and pin card only!

• 
  Dudley (@agoldentale) reported 5 minutes ago

  @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot

• 
  Andrew Robinson (@apr9999) reported 6 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  Yasmin Stafford (@YasminStafford) reported 6 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE

• 
  Caecilius (@shardcreek) reported 7 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 10 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE