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EE outages and service status in Cumbernauld, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Cumbernauld, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jun 14, 10:31 AM GMT+1.
  • 51% Phone (51%)
  • 33% Internet (33%)
  • 9% Total Blackout (9%)
  • 5% Wi-fi (5%)
  • 2% E-mail (2%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent EE outage reports came from the following cities: Glasgow, Airdrie, Falkirk, Motherwell, Alloa, Bellshill, Denny, Coatbridge, and Cumbernauld.

CityProblem TypeReport Time
Glasgow Internet 7 hours ago
Glasgow Internet 1 day ago
Glasgow Phone 2 days ago
Airdrie Internet 3 days ago
Glasgow Total Blackout 3 days ago
Glasgow Phone 4 days ago

Nearby cities with recent reports

Glasgow

8 recent signals

7 hours ago
Airdrie

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • pippa_wild
    Pippa jane wild (@pippa_wild) reported from Glasgow, Scotland

    @EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.

  • carolstrach
    CAJ (@carolstrach) reported from Airdrie, Scotland

    @EE Hi I’ve a contract phone and I’ve never had it before.

  • johnham666
    John Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnham666) reported from Glasgow, Scotland

    @dpd_support I was no 36 in a delivery queue but when the driver reached no 35 he seems to have got stuck. I was told he would be here in 30 minutes about 5 hours ago. 4 1/2 hrs late. Your live chat is terrible You’ll have to explain to @EE why they lost £1100 year contract

  • AgentZara
    c74NcK (@AgentZara) reported from Coatbridge, Scotland

    @EE not long called regarding a potentially serious situation at home, and the lacknof understanding etc from your advisor was pathetic. Soon as I can I'll be calling to cancel every service we have with you, nothing short of disgraceful your attitude/ lack of empathy.

  • Beckinder
    MunsterBecks (@Beckinder) reported from Glasgow, Scotland

    @EE are there issues with the Network and Mobile Data in Glasgow?

  • johnham666
    John Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnham666) reported from Glasgow, Scotland

    @EE Can you tell me how to cancel an order please? Can’t get through on phones and the website doesn’t show my order. I Phone 13 will be out before I get the 12

  • theycallmesimo
    Snakewounds (@theycallmesimo) reported from Glasgow, Scotland

    @EE It's been a good few weeks now. Constantly having to use my limited mobile data because the WiFi can't support more than one device using it. I'd leave for another company but I don't want to pay the termination fees.

  • AgentZara
    c74NcK (@AgentZara) reported from Uddingston, Scotland

    @EE 16:15 complaint opened 16:27 complaint closed Are you for real??? You must think I button up the back.

  • sharonconnects
    Sharon MacDonald (@sharonconnects) reported from Brightons, Scotland

    @EE I have no connection to the mobile network this afternoon please can you advise if there are any issues.

  • LadyVSmith30
    Victoria 🌈🦄🦋💞 (@LadyVSmith30) reported from Glasgow, Scotland

    @EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Dullatur, Scotland

    Twitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.

  • PowerWench80
    Donna (@PowerWench80) reported from Glasgow, Scotland

    @EE Hi, my home move completed today but I have no broadband. I called your contact centre and got some vague "theres an exchange issue" but can't see any issues on BT website. What's really going on?

  • sarahwishart
    Dr. Wishart (@sarahwishart) reported from Glasgow, Scotland

    @EE I’ve been having trouble all evening in Glasgow - have you any updates?

  • langoo
    Christopher Lang (@langoo) reported from Glasgow, Scotland

    @urbancyclist @EE Sounds like your not on unlimited or is it possible you've gone over a fair use policy limit or something. Maybe the system can't tell the difference and you get an automated message. Although when I was with another company they would just slow your connection down in that case.

  • sundaygardener
    Tim Arb (@sundaygardener) reported from Gartcosh, Scotland

    @EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.

  • DaveCamp83
    David Campbell (@DaveCamp83) reported from Motherwell, Scotland

    @EE That’s 4 BT visits & 5 no show appointments and nothing is fixed. I’ve had no call back from your “ Home Broadband Quality Assurance Team” since the last missed visit over a week ago. This service and after care is disgusting from a team that’s meant to be about quality!

  • CraigCru__
    Craig Cruickshanks (@CraigCru__) reported from Falkirk, Scotland

    Change contract providers to @EE and it’s customer service has been brutal so far.

  • theycallmesimo
    Snakewounds (@theycallmesimo) reported from Glasgow, Scotland

    @EE gunna fix your WiFi, the service keeps dropping every 10 - 15 minutes. Thanks.

  • dmrobertson
    Daniel Robertson (@dmrobertson) reported from Glasgow, Scotland

    @EE no signal inside Buchanan Galleries. G1 2FF postcode. Always had a full 4G signal.

  • _Ninji
    Ninji 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇮 🔜🇩🇰🇸🇪NFC (@_Ninji) reported from Dennistoun, Scotland

    been through account security questions with @EE customer support so many times while trying to get our mobile plans sorted out that I have now memorised the last 4 digits of my bank account number

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RoyKentsSocks
    Rach ⚽ (@RoyKentsSocks) reported

    @EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.

  • SimonFranklin12
    Simon Franklin (@SimonFranklin12) reported

    @hulllad47 @robbopalmer @EE You got away cheap our free tablet costs £10 a month for 3 years. EE frauds have now been reported to ofcom for it after they refused to cancel it once we realised it wasn’t free.

  • jontechilovsky
    Jon Techilovsky (@jontechilovsky) reported

    @TomTugendhat @O2 @EE It's funny how when the private sector is doing something well it's solely down to them, but when the private sector performs badly it's the government's fault. BT(EE) made a profit of £1 billion last year. There is nothing stopping them using those funds to improve coverage.

  • ikraamdaanis
    ikraam (@ikraamdaanis) reported

    @EE The whole website is terrible, terrible ui, terrible ux

  • lyme4396
    Darryl Lymer (@lyme4396) reported

    @EE your service is absolutely shocking,my 86 year old dad still can’t get his WI FI set up,had two engineers visit,try and call but can’t speak to a human,never using you again

  • ptavfc1
    PT (@ptavfc1) reported

    @EE Even your spelling and grammar is poor…….. amend it and try again the I’ll engage with you @EE

  • CliveRoper
    Clive Roper (@CliveRoper) reported

    @TomTugendhat @O2 @EE Go for Lebara on Vodafone, good service and reliable

  • a_shilliday
    Adrian Shilliday (@a_shilliday) reported

    @EE - is there something wrong with the EE app. Going in circles trying to get logged in. I have reinstalled etc and same issue. See others on EE forum having issues too

  • AlphaRichard
    R (@AlphaRichard) reported

    @ScotlandNT @EE Just in: @EE approves of ICE and the forced detention of #FIFAWorldCup supporters and players. By never addressing it, the white-run company is speaking loudly. One of many capitalist ventures to do so, proving how cruel these companies are.

  • pboromikky
    superposh (@pboromikky) reported

    @TomTugendhat @O2 @EE Same issues in half of east anglia. Its a joke.