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EE outages and service status in Cumbernauld, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Cumbernauld, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 24, 7:51 PM GMT+1.
  • 34% Internet (34%)
  • 30% Total Blackout (30%)
  • 30% Phone (30%)
  • 5% Wi-fi (5%)
  • 2% TV (2%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent EE outage reports came from the following cities: Glasgow, Bellshill, Denny, Alloa, Falkirk, Airdrie, Coatbridge, Cumbernauld, Stirling, and Motherwell.

CityProblem TypeReport Time
Glasgow Internet 1 hour ago
Glasgow Phone 13 hours ago
Glasgow Phone 1 day ago
Bellshill Phone 1 day ago
Glasgow Phone 2 days ago
Glasgow Total Blackout 3 days ago

Nearby cities with recent reports

Glasgow

13 recent signals

1 hour ago
Bellshill

1 recent signals

1 day ago
Denny

1 recent signals

4 days ago
Alloa

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • smartieplum
    Lady Smartieplum and Zuki (@smartieplum) reported from Glasgow, Scotland

    @EE broadband is shit. Constant buffering and cutting out. I'm switching.

  • daddybearcub
    DBC (@daddybearcub) reported from Glasgow, Scotland

    @EE hi guys, I’ve just received confirmation that DPD are going to be delivering my upgrade but my address is incomplete on the details, help! It doesn’t say the flat number (their ref Parcel No. 1550 0951 738 083 W)

  • E__W__A__N
    Ewan Bryce (@E__W__A__N) reported from Falkirk, Scotland

    @EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    Trying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!

  • Welsh18John
    John Welsh (@Welsh18John) reported from Airdrie, Scotland

    @EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.

  • isaac_bjorn
    isaac bjorn (@isaac_bjorn) reported from Glasgow, Scotland

    Sorry but @EE totally beats @ThreeUK at any type of mobile signal. I’m in Glasgow and even in 5G the internet is so slow on Three. I use a BUSSINESS sim from EE and personal number from three and mostly have to use the EE at all times because it just works.

  • leemullin1
    A Bit of An Animal (@leemullin1) reported from Glasgow, Scotland

    @EE hi I’ve no 4G coverage in the G71 area of Glasgow is there a problem

  • DaveCamp83
    David Campbell (@DaveCamp83) reported from Motherwell, Scotland

    @EE That’s 4 BT visits & 5 no show appointments and nothing is fixed. I’ve had no call back from your “ Home Broadband Quality Assurance Team” since the last missed visit over a week ago. This service and after care is disgusting from a team that’s meant to be about quality!

  • alesbales
    Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @EE hi just upgraded my phone online to get the @bluelightcard discount, but I didn't get the option to put in the code.. please can you help

  • gibbsgirl21
    lorna gibbs (@gibbsgirl21) reported from Glasgow, Scotland

    @EE phoned your customer helpline to fix problems with our broadband. Peter from Plymouth was very helpful and professional. Thanks to him for all his help.

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Dullatur, Scotland

    Twitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.

  • leonamc
    Leona McElroy (@leonamc) reported from Airdrie, Scotland

    @BritBoxHelpUK trying to sign in to account through @EE but no matter what email address I use error message keeps showing. Help!

  • PaulWilsonx
    Paul Wilson (@PaulWilsonx) reported from Glasgow, Scotland

    Its annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!

  • PowerWench80
    Donna (@PowerWench80) reported from Glasgow, Scotland

    @EE Hi, my home move completed today but I have no broadband. I called your contact centre and got some vague "theres an exchange issue" but can't see any issues on BT website. What's really going on?

  • CraigCru__
    Craig Cruickshanks (@CraigCru__) reported from Falkirk, Scotland

    Change contract providers to @EE and it’s customer service has been brutal so far.

  • bryanth0mpson
    BLT (@bryanth0mpson) reported from Glasgow, Scotland

    Sad to have been charged a contract cancellation fee by @EE I thought that since I’ve been a customer since 1999 they might have let it slide 😞

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE you have a cheek to send me an email saying my bill is going up end of March. For this crap service I'm currently getting??? Luckily I've got PAC code so I'll be off asap. Can't wait. Awful firm to deal with.

  • _Ninji
    Ninji 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇮 🔜🇩🇰🇸🇪NFC (@_Ninji) reported from Dennistoun, Scotland

    been through account security questions with @EE customer support so many times while trying to get our mobile plans sorted out that I have now memorised the last 4 digits of my bank account number

  • gordon_weir
    gordon weir (@gordon_weir) reported from Alloa, Scotland

    @EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)

  • larbertred
    Darren Jalland (@larbertred) reported from Falkirk, Scotland

    @EE They've reset my account specific network settings, so it should be sorted in the next 2 to 24 hours. Thanks for your help, Dave.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Tasaio_Khan
    Geraint 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tasaio_Khan) reported

    @EE You guys might have an issue with service in Wrexham, UK. And, somewhat amusingly, your report-a-problem page has a problem. May I report your report-a-problem problem so that I can report my actual problem problem? 🫡

  • DarrenHammans
    Darren Hammans (@DarrenHammans) reported

    @EE @nickduval That seems to be an EE issue, not a Nick issue… Hopefully he takes his business elsewhere

  • liammoisey2
    liam moisey (@liammoisey2) reported

    @EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?

  • Whizum
    Ben ✝️ (@Whizum) reported

    @EE please change delivery service… dpd are awful. 😞

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported

    @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞

  • wuxmedia
    ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported

    @EE What's happening my broad band is down via you on BT... And your bb tracker is offline. So... Not really sure what you can propose. This is also the third time this week and had a whole day in the weekend out which is in you sla but cmon

  • stargateheaven
    ロイド 61 degrees (@stargateheaven) reported

    @EE Internet is super super slow when downloading. what is wrong with it

  • LoveBites_Brodz
    Brodzhausen🕷️💚 (@LoveBites_Brodz) reported

    I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌