EE Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Total Blackout (23%)
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Phone (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Larbert, Coatbridge and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Falkirk |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
brilliant service there from @EE ...90 year old mum in law in hospital just now using her “emergency” PAYG phone to call folk..spent £60 on top-ups in three weeks..now swapped to a £7.50 a month deal with unlimited calls..Holly and Kate were absolute stars helping my wife !!
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE any chance of a callback to discuss this dreadful coverage almost everywhere I go? Awful.
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Mrs.T
(@carriet1888) reported
from
Motherwell, Scotland
@EE I am trying to cancel a line I have on my account, my daughter has taken out a new contract with u but I need to cancel her old one. I’ve been trying to get through on 150 but keep getting thrown out. Need help ASAP please. Thanks
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Fiona Jackson@fifi la belle 💕
(@FionaJa75076181) reported
from
Glasgow, Scotland
@EE @lilyhlprestwood My broadband down since yesterday morng G314SG Area I'm housebound need to do my shop..please help.
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Joe Doyle
(@Thesparkking) reported
from
Cambuslang, Scotland
@EE Have tried but just says call volumes high and try online or web help!!
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Pippa jane wild
(@pippa_wild) reported
from
Glasgow, Scotland
@EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.
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Pippa jane wild
(@pippa_wild) reported
from
Glasgow, Scotland
@EE I would like this week to slow down. Haha I'm back to work on Monday after sheilding for 3 months.
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LauRa Bissett
(@looby2289) reported
from
Alloa, Scotland
@laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee
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Ewan Bryce
(@E__W__A__N) reported
from
Falkirk, Scotland
@EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊
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Binky
(@PaleHorseBinky) reported
from
Glasgow, Scotland
@EE Yes, it says “there seems to be a problem... Sorry we’re having a little difficulty right now. Try closing the app and coming back later”. It has been doing this since I tried to logon yesterday. It’s the same with the website.
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Nathalie *CampgroundsNotPubs* Sheridan
(@drnsheridan) reported
from
Bishopbriggs, Scotland
@SakuraSam3 @Virgin I had to put an out of office on as I can't Hotspot my mobile with @EE (which has amazing customer service by the way) all day. And @Virgin is so expensive we are looking for other providers atm
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JD
(@JDgawa1) reported
from
Cambuslang, Scotland
Pre ordered @SamsungMobile s20 ultra on @EE cheers to Alan in Greenock call centre for help. Just need to sell one of my kidneys to pay the monthly fee.
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Lady Smartieplum and Zuki
(@smartieplum) reported
from
Glasgow, Scotland
@EE broadband is shit. Constant buffering and cutting out. I'm switching.
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gordon weir
(@gordon_weir) reported
from
Alloa, Scotland
@EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)
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Victoria 🌈🦄🦋💞
(@LadyVSmith30) reported
from
Glasgow, Scotland
@EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼
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Victoria 🌈🦄🦋💞
(@LadyVSmith30) reported
from
Glasgow, Scotland
@EE disgraceful service today, unable to access nhs discount code for upgrade & then cut off mid conversation! #disappointed
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Ninji 🇪🇺🏴🇬🇮 🔜🇩🇰🇸🇪NFC
(@_Ninji) reported
from
Dennistoun, Scotland
been through account security questions with @EE customer support so many times while trying to get our mobile plans sorted out that I have now memorised the last 4 digits of my bank account number
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Leona McElroy
(@leonamc) reported
from
Airdrie, Scotland
@BritBoxHelpUK trying to sign in to account through @EE but no matter what email address I use error message keeps showing. Help!
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𝙿𝚒𝚓𝚒𝚗𝚗𝚗
(@Pijinnn_) reported
from
Glasgow, Scotland
Hello @EE I appear to have had a massive signal strength drop to my 4G box. My postcode begins with G41 (Glasgow area) Ive trouble shooter the router and can see no fault with it.
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hey @EE, every time I try to upgrade my phone online the site crashes at the final payment stage. And your live online chat seems to be down.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@JCHV123) reported
@EE looking to change/cancel my contract with you when it finishes on 28th of this month. Can I not just cancel on the app/online instead of calling?
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James Allison 📺
(@GiNgEr_JaMeS) reported
@EE your text massage service is sending me the same text every two minutes (currently over 15!) and I can't opt out of it!
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Vachn Sneiz
(@vachnsneiz) reported
@EE pulling everyone's pants down 9.4 % increase taking advantage of the times claiming its for future infrastructure, in times like these company's should be doing all go help not pulling their customers pants down gone from no1 to last shocking company!!!!!
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Billy Moss
(@billymoss13) reported
@EE @EEComplaints I need urgent assistance with a historical matter and cannot get through on EE lines as no active number - please help
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Elena Wallis
(@elenawallis0789) reported
@EE I recently upgraded and purchased insurance with the phone and was told I should receive a phone case and screen protector which I never did when the phone was delivered...any help be appreciated 👍🏼
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Daniel W
(@damawa42) reported
@EE You've sent me eleven SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.
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Martok (Andy)
(@mart0k) reported
@EE Loyal customer for many years. Not happy after 2 phone calls to 150. First adviser friendly, could offer and better the online upgrade deal I'd seen. Then he had IT issues, put me on hold for 20 mins & never came back.
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Oracle
(@Oracle_Theory) reported
@EE @EEHelpdesk You guys have sent me 18 text messages in the last 40 minutes, all identical, all about my contract that expired like 2+ years ago. I know it expired, can you chill out? WTF. Please just stop sending me this message on repeat. It's ridiculous.
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@GwenfarsGarden they/them 🏳️🌈 🇪🇺
(@GwenfarsGarden) reported
@EE there is something wrong with your texting service: I've had the same message from you about my mobile contract ending, 14 times so far this morning! It would be really nice if this could be fixed; it's getting annoying.
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LP
(@Plorr2Lorraine) reported
@EE sent 2 txts earlier within 20mins of each other, both said Undelivered. Same happened over the weekend, Like WTH!! BEST mobile Network yeah!? Sort it out!😤