EE outages and service status in Cumbernauld, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Cumbernauld, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 4:44 PM GMT+1.
- Internet (50%)
- Wi-fi (19%)
- Total Blackout (15%)
- Phone (13%)
- E-mail (2%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Falkirk, Airdrie, Grangemouth, and Bellshill.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 5 hours ago |
|
Falkirk
|
Wi-fi | 3 days ago |
|
Airdrie
|
Internet | 6 days ago |
|
Glasgow
|
Phone | 6 days ago |
|
Glasgow
|
Total Blackout | 6 days ago |
|
Airdrie
|
Total Blackout | 6 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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gordon weir (@gordon_weir) reported from Alloa, Scotland@EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)
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DBC (@daddybearcub) reported from Glasgow, Scotland@EE hi guys, I’ve just received confirmation that DPD are going to be delivering my upgrade but my address is incomplete on the details, help! It doesn’t say the flat number (their ref Parcel No. 1550 0951 738 083 W)
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Pippa jane wild (@pippa_wild) reported from Glasgow, Scotland@EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.
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Ally (@allycampbelll) reported from Glasgow, Scotland@liammcewen_dj @EE Mate I'm having major issues with them just now as well! Samsung s10+ 1mb download in Glasgow
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Paul Wilson (@PaulWilsonx) reported from Glasgow, ScotlandIts annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!
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Ninji 🇪🇺🏴🇬🇮 🔜🇩🇰🇸🇪NFC (@_Ninji) reported from Dennistoun, Scotlandbeen through account security questions with @EE customer support so many times while trying to get our mobile plans sorted out that I have now memorised the last 4 digits of my bank account number
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LauRa Bissett (@looby2289) reported from Alloa, Scotland@laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee
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Zander (@Big_Zed) reported from Glasgow, Scotland@EE I am now becoming discussed with the level of service I am getting regarding cueing my bills. I have not been able to access any of my bills since November neither online or on the app. When I call just get fobbed off with excuses. I want this to be fixed!
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Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland@EE any chance of a callback to discuss this dreadful coverage almost everywhere I go? Awful.
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Alvin Ford 🏴🏴 (@AlvinFord14) reported from Glasgow, Scotland@BoringOleFart @BT @EE BT was nothing but ****. Mistreated "Mrs Ford" very badly. Very glad to have nothing to do with them any longer.
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Beth-Anne Logan🏳️🌈 (@Beth_AnneLogan) reported from Airdrie, Scotland@EE Hi, is there network difficulties? My Wi-Fi is not working.
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c74NcK (@AgentZara) reported from Bishopbriggs, Scotland@EE after about my 8th call to you today in the last 16 days I was promised a callback. Still nothing and still no parcel from you which has either been lost or stolen. Is this **** ever going to get sorted out???? Bunch of liars each and every one of you. I'm sick to death! Joke
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c74NcK (@AgentZara) reported from Uddingston, Scotland@EE you're a complete joke! Apparently you can't post out to me a claim form for a stolen/missing tech order. You never heard of @RoyalMail ? I think they've been collecting and delivering letters for over 500 years! You're a complete joke of a company..
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Joe Doyle (@Thesparkking) reported from Cambuslang, Scotland@EE Have tried but just says call volumes high and try online or web help!!
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Kieran Reynolds (@keybo7) reported from Dennistoun, Scotland@EE I would like to upgrade and stay with ee but online options are awful
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Stephen M (FdSc) (@moonster8) reported from Glasgow, Scotland@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!
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𝙿𝚒𝚓𝚒𝚗𝚗𝚗 (@Pijinnn_) reported from Glasgow, ScotlandHello @EE I appear to have had a massive signal strength drop to my 4G box. My postcode begins with G41 (Glasgow area) Ive trouble shooter the router and can see no fault with it.
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Victoria 🌈🦄🦋💞 (@LadyVSmith30) reported from Glasgow, Scotland@EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼
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Craig (Whit’s the Script?) (@craigthescript) reported from Glasgow, Scotland@EE Hi Helen, I appreciate your response, but after multiple failed attempts via other EE staff to help over the past few months I’ve lost all faith in the brand. This isn’t a slight on you personally, I hope you have a great day 👍🏻
EE Issues Reports
Latest outage, problems and issue reports in social media:
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None Superior (@nonesuperior) reported@Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!
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Edwin Fuller (@EdwinFuller1) reported@EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.
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A.M (@myler717) reported@EE my WiFi has went to the dogs. Help me out brother
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Clare Hepworth OBE (@Hepworthclare) reported@EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.
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LK (@AMothersSon) reported@EE My roaming was all set up from my previous trip a few months ago. I've never had to take any additional steps prior to this. If I turn my phone on and off or manually search, it connects for just a minute. Already said I don't have access to another phone.
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Daily Thoughts 🤷🏻♀️ (@dailythought99) reported@EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life
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Stuart1959 (@StuartT34021273) reported@edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬
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Martin Elliker (@MartinElliker) reported@EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!
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Kev (@KevlarBrock) reportedHi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!
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Jean Morris (@jeannibea) reported@Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!