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EE outages and service status in Conwy, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Conwy, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Conwy come from postal codes LL31 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Conwy, Wales

The most recent EE outage reports came from the following cities: Conwy, and Llanrwst.

CityProblem TypeReport Time
Conwy Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Conwy, Wales

Latest outage, problems and issue reports in Conwy and nearby locations:

  • MilesBsn
    Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales

    @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

  • finzer1
    fiona mccrea (@finzer1) reported from Llandudno, Wales

    @EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡

  • sugarpopzvicky
    vicky melville (@sugarpopzvicky) reported from Deganwy, Wales

    @EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

  • noel_cunningham
    Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

  • HelenC_xoxo
    #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

  • sugarpopzvicky
    vicky melville (@sugarpopzvicky) reported from Deganwy, Wales

    @EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

  • DylsViews
    𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales

    @EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

  • noel_cunningham
    Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks

  • MilesBsn
    Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales

    @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE tweet 9 just tried live chat still can’t get the help I want

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled

  • noel_cunningham
    Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad

  • Lizz78095
    Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales

    @O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍

  • stephen40484197
    stephen moore🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stephen40484197) reported from Llandudno, Wales

    @England Can someone contact @EE because I think the WiFi is down in england tonight 👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ollieb997
    Ollie (@ollieb997) reported

    @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

  • hazardhyena
    Hazard Hyena (@hazardhyena) reported

    @TheBeardedNardo @EE Honestly this is very poor business practices as a company and makes even me question how legitimate as a company you are you should be prioritizing your customers over anything else and working with them to find a solution this is poor business practices

  • gde_dale
    Dale (@gde_dale) reported

    @EE So this Wi-Fi signal is not being broadcast by someone's home router. Is that correct? The map on your website is not showing a public wifi hostpot in my vicinity

  • musicalshrimper
    Musical Shrimper 🎶🦐 (@musicalshrimper) reported

    @England @EE @BellinghamJude Don’t make it bad

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @EE thank you for this - it’s still not working very well even after reading this. Little disappointed :(

  • whatawallyart
    W H A T A W A L L Y ©️ (@whatawallyart) reported

    @EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?

  • Stanley_Peacorp
    Stanley_Peacorp (@Stanley_Peacorp) reported

    @EE When I was changing my contract I was told I could never downgrade and had to stay at the highest plan.

  • JoDonn77
    Jo D (@JoDonn77) reported

    @EE @ash2082 I’m having the same issue having landed in Spain in the last hour

  • bloomsburykid
    Mark Baldwin (@bloomsburykid) reported

    @EE Crap download speeds tonight. This is central London not some remote country location. There is no excuse for such a patchy service.

  • lloyd_rimmer
    lloydrimmer07 (@lloyd_rimmer) reported

    @EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do