EE outages and service status in Conwy, Wales

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Conwy, Wales

Latest outage, problems and issue reports in Conwy and nearby locations:

• 
  fiona mccrea (@finzer1) reported 5 minutes ago from Deganwy, Wales

  @EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

• 
  vicky melville (@sugarpopzvicky) reported 6 minutes ago from Deganwy, Wales

  @EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 6 minutes ago from Llandudno, Wales

  @EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad

• 
  Miles Nipper (@MilesBsn) reported 8 minutes ago from Rhos-on-Sea, Wales

  @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

• 
  fiona mccrea (@finzer1) reported 14 minutes ago from Deganwy, Wales

  @EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 14 minutes ago from Llandudno, Wales

  @EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

• 
  fiona mccrea (@finzer1) reported 15 minutes ago from Deganwy, Wales

  @EE tweet 9 just tried live chat still can’t get the help I want

• 
  vicky melville (@sugarpopzvicky) reported 15 minutes ago from Deganwy, Wales

  @EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

• 
  fiona mccrea (@finzer1) reported 19 minutes ago from Deganwy, Wales

  @EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x

• 
  𝕯𝖞𝖑 (@DylsViews) reported 19 minutes ago from Llandudno, Wales

  @EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

• 
  Miles Nipper (@MilesBsn) reported 23 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

• 
  fiona mccrea (@finzer1) reported 29 minutes ago from Deganwy, Wales

  @EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled

• 
  fiona mccrea (@finzer1) reported 29 minutes ago from Deganwy, Wales

  @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

• 
  Wesley D Woolfall ⚡⚡ (@Lizz78095) reported 33 minutes ago from Llandudno, Wales

  @O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍

• 
  fiona mccrea (@finzer1) reported 41 minutes ago from Deganwy, Wales

  @EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 43 minutes ago from Llandudno, Wales

  @EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks

• 
  fiona mccrea (@finzer1) reported 45 minutes ago from Llandudno, Wales

  @EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

• 
  stephen moore🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stephen40484197) reported 46 minutes ago from Llandudno, Wales

  @England Can someone contact @EE because I think the WiFi is down in england tonight 👍

• 
  #HelloMyNameIs Helen (@HelenC_xoxo) reported 51 minutes ago from Penrhyn Bay, Wales

  Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

• 
  fiona mccrea (@finzer1) reported 55 minutes ago from Deganwy, Wales

  @EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 4 minutes ago

  @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

• 
  Peter Cross (@CronoYellow27) reported 4 minutes ago

  Hi @EE like some other users I have been struggling getting a signal while at home. Meaning I can't access certain sites/apps on my phone. The mobile coverage checker says excellent coverage inside & outside but that's not the case, any ideas please?

• 
  Peter Cross (@CronoYellow27) reported 7 minutes ago

  @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.

• 
  Alan Roberts (@AlanRob68902430) reported 8 minutes ago

  @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service

• 
  Polemic Paine (@PolemicTMM) reported 14 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Lynds Maple (@lyndsMaple) reported 15 minutes ago

  @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!

• 
  Big Nath (@E236_Nathan) reported 17 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  Craig Taylor (@blown_ranger) reported 19 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Lee Day (@LDay) reported 19 minutes ago

  . Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.

• 
  Emma M (@EmmaMorgan2014) reported 20 minutes ago

  @EE what is going on today?! I can’t make calls yet looks like my signal is ok