EE outages and service status in Conwy, Wales

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Conwy, Wales

Latest outage, problems and issue reports in Conwy and nearby locations:

• 
  Miles Nipper (@MilesBsn) reported 18 seconds ago from Rhos-on-Sea, Wales

  @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

• 
  fiona mccrea (@finzer1) reported 11 minutes ago from Deganwy, Wales

  @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

• 
  vicky melville (@sugarpopzvicky) reported 12 minutes ago from Deganwy, Wales

  @EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

• 
  vicky melville (@sugarpopzvicky) reported 13 minutes ago from Deganwy, Wales

  @EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

• 
  fiona mccrea (@finzer1) reported 13 minutes ago from Deganwy, Wales

  @EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x

• 
  fiona mccrea (@finzer1) reported 14 minutes ago from Deganwy, Wales

  @EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 17 minutes ago from Llandudno, Wales

  @EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks

• 
  fiona mccrea (@finzer1) reported 21 minutes ago from Deganwy, Wales

  @EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled

• 
  Wesley D Woolfall ⚡⚡ (@Lizz78095) reported 23 minutes ago from Llandudno, Wales

  @O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍

• 
  fiona mccrea (@finzer1) reported 23 minutes ago from Llandudno, Wales

  @EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

• 
  fiona mccrea (@finzer1) reported 28 minutes ago from Deganwy, Wales

  @EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

• 
  #HelloMyNameIs Helen (@HelenC_xoxo) reported 36 minutes ago from Penrhyn Bay, Wales

  Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

• 
  Miles Nipper (@MilesBsn) reported 36 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

• 
  fiona mccrea (@finzer1) reported 37 minutes ago from Deganwy, Wales

  @EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

• 
  fiona mccrea (@finzer1) reported 42 minutes ago from Deganwy, Wales

  @EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

• 
  stephen moore🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stephen40484197) reported 45 minutes ago from Llandudno, Wales

  @England Can someone contact @EE because I think the WiFi is down in england tonight 👍

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 48 minutes ago from Llandudno, Wales

  @EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 51 minutes ago from Llandudno, Wales

  @EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad

• 
  𝕯𝖞𝖑 (@DylsViews) reported 52 minutes ago from Llandudno, Wales

  @EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

• 
  fiona mccrea (@finzer1) reported 54 minutes ago from Deganwy, Wales

  @EE tweet 9 just tried live chat still can’t get the help I want

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayzha AVK (@ManLikeJayzha) reported 7 minutes ago

  @EE WORST INTERNET PROVIDER EVER MADE.

• 
  Micky Jones (@MickyJones_) reported 7 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app

• 
  Emily (@EmilyMcLeish93) reported 7 minutes ago

  @EE having major issues on your site with options being BLOCKED? Trying to check out an item

• 
  Maria Zelenova (@maria__zelenova) reported 8 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

• 
  Danny Kirkman (@danny28123) reported 13 minutes ago

  @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

• 
  Karen Reid (@Karenreid24) reported 16 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Aura Link (@AuraLinkAL) reported 17 minutes ago

  @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

• 
  Chris Capitale (@chriscapitale) reported 21 minutes ago

  @EE be a champ, buy @O2 and invest in their network

• 
  Sarah-Kimberley (@PlayforthSarah) reported 26 minutes ago

  @EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!

• 
  ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported 27 minutes ago

  @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.