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EE Outage Report in Conwy, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Conwy, Wales 12/08/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Conwy, Wales

Latest outage, problems and issue reports in Conwy and nearby locations:

  • sugarpopzvicky vicky melville (@sugarpopzvicky) reported from Deganwy, Wales

    @EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

  • noel_cunningham Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE tweet 9 just tried live chat still can’t get the help I want

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x

  • sugarpopzvicky vicky melville (@sugarpopzvicky) reported from Deganwy, Wales

    @EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

  • noel_cunningham Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

  • MilesBsn Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales

    @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

  • noel_cunningham Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

  • DylsViews 𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales

    @EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

  • MilesBsn Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales

    @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

  • HelenC_xoxo #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

  • stephen40484197 stephen moore🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stephen40484197) reported from Llandudno, Wales

    @England Can someone contact @EE because I think the WiFi is down in england tonight 👍

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled

  • Lizz78095 Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales

    @O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍

  • finzer1 fiona mccrea (@finzer1) reported from Llandudno, Wales

    @EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • amoulden2463 Alan Moulden (@amoulden2463) reported

    @EE @btsport Hi guys, just joined your network only to find your app doesn't work on Xiaomi Poco F2 phones. Is there a fix in progress for this issue?

  • Tent_Peg Tent_Peg (@Tent_Peg) reported

    @hkam5147 @EE I have no issues getting through to an actual person. Problem is, I usually get cut off after 10 seconds or so, as the EE connection is so bad 😭

  • SidAhme67642789 Sid Naeem (@SidAhme67642789) reported

    @EE your asking me to return my old device however I have never received my iPhone 12 pro max which I ordered last year

  • PhilCavell Philip Cavell (@PhilCavell) reported

    So @bt_uk - our BT broadband is too poor for my daughter to remote learn with her school. Your summary. You have no way to increase our speed or when you can upgrade our service. Your solution is to contact @EE - who you also own, and get a mobile account. Do I have that right?

  • cappilio Jamie Harrison (@cappilio) reported

    @SamsungUK My old huawei p30 Pro battery is 5x better, and that's with pretty much every power intensive function on the s20 note off. The chipset is terrible . @ee your gonna have to swap this it's not useable or fit for purpose

  • sonicsusie Susie (@sonicsusie) reported

    @EE ..24/hours of dancing through hoops and still no decent customer service from EE.....be aware people!

  • SZUllah Sohail Ullah (@SZUllah) reported

    @PhilCavell @bt_uk @EE Same here - it’s currently not working and the kids are using mobile phones to study.

  • looe101 Lucy Eldridge (@looe101) reported

    @EE hi, how do I cancel my phone contract from abroad? Thanks :)

  • Azza201211 Walks (@Azza201211) reported

    @OpenreachHelp @EE my girlfriend lives in a new build flat 2 months in, still no WiFi. EE keep saying they're chasing openreach & that you haven't fixed a wiring issue. Yet other flats in the build are all sorted. Why is this taking 2 months? Absolutely ridiculous service.

  • JesscaLea Jessica Lea (@JesscaLea) reported

    @leestoker1984 @EE I'm sorry youre having issues too. I thought my timekeeping was bad but honestly, the amount of times I've heard it'll be fixed in so many days and then it's dragged on for THREE MONTHS. That's almost 13% of my contract with them. Not good enough really is it?