EE outages and service status in Conwy, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Conwy, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 12, 11:52 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Conwy come from postal codes LL31 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Conwy, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Conwy, Wales
The most recent EE outage reports came from the following cities: Conwy.
| City | Problem Type | Report Time |
|---|---|---|
 Conwy
|
Internet | 1 day ago |
|
Conwy
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Conwy, Wales
Latest outage, problems and issue reports in Conwy and nearby locations:
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fiona mccrea (@finzer1) reported from Llandudno, Wales@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, WalesDo you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales@O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales@EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE tweet 9 just tried live chat still can’t get the help I want
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please
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𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales@EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
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stephen moore🏴 (@stephen40484197) reported from Llandudno, Wales@England Can someone contact @EE because I think the WiFi is down in england tonight 👍
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MsVictoria (@MsVictoria2) reported@EE Already done that. They were no help. Flatly refused to provide an extender which Sky did without question. There doesn’t appear to be any way to provide feedback to EE. I don’t have a TV license. I do not want to be able to see BBC. I can delete from Firestick but not from EE.
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Rahana Ali (@Rahana_Ali) reported@EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.
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Jon Chadwick (@JonD_Chadwick) reported@EE yet more billing problems with EE. Why is this so terrible? Some of your team are great, some not so good, but your systems for dealing with problems are awful
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Alan Royston (@pagechord) reported@EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!
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James Bowen (@SirCHUCKY) reported@EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.
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Scott K ⚒ (@srk1407) reported@EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬
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Vicky (@Victori71226638) reported@EE I have tried and they have told me they can’t help?
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B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported@EE I will do this tomorrow :) thanks. Don’t know where I stand, as I know water damage isn’t covered, but it truthfully hasn’t had any water damage so I don’t know if there’s a broken sensor or something like that?
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Edfen19 (@edfen19) reportedAnybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price
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Craig Bailey (@Craig_Bailey41) reported@tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!