EE outages and service status in Conwy, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Conwy, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Conwy, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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EE Issues Reports Near Conwy, Wales
Latest outage, problems and issue reports in Conwy and nearby locations:
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales@EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.
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stephen moore🏴 (@stephen40484197) reported from Llandudno, Wales@England Can someone contact @EE because I think the WiFi is down in england tonight 👍
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Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales@O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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fiona mccrea (@finzer1) reported from Llandudno, Wales@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, WalesDo you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales@EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE tweet 9 just tried live chat still can’t get the help I want
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
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𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Wardell (@ian_wardell) reported@EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??
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Stacy ⚽️🐶 (@StacyD_83) reported@EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!
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Lynda Hull (@lyndannh) reported@EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.
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Oldpuddle (@Oldpuddle) reported@EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.
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HockeySemp (@HockeySemp) reported@EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.
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Cathy Joslin (@CathyJoslin) reported@EE Hi hope you can help I’m not receiving OTP passwords from my bank
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Bruce A Wayne (@AWayne26231) reported@EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper
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TankMatt and 452 other people (@tank_matt) reported@EE That’s the issue I can’t call and your contacts dont work
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Nick (@Surviving_LADa) reportedIf you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!