EE

EE Outage Report in Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Carmarthenshire, Wales 03/28/2026 13:00

March 28: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Phone
United KingdomLlanelli Internet
United KingdomLlanelli Phone
United KingdomLlanelli Phone
United KingdomLlanelli Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • RuthyJamesy Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales

    @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Doobery99 Steve Sadler (@Doobery99) reported

    @EE I am in Vietnam. I have roaming setup and I have bought a 7 day package from you. Sadly, I cannot ring any UK number including my answerphone. Your AI keeps giving me a UK number to ring. Can you please help me?

  • GrumpyGreyhead Dan's wardrobe furnished by Botany 500 (@GrumpyGreyhead) reported

    Yet again I find myself wondering how @ee have won Britain's best network 11 years running. Finally managed to sort out a new phone and contract after three weeks but they've added ScamGuard - a service that costs money - without actually asking me first

  • ChrisLeeTM ChrisLee™ (@ChrisLeeTM) reported

    @EE You Drunk Bro! Internet is off and on, very poor speeds, as low as 6mbps here in Bodmin, Cornwall and now the app is offline! Experiencing problems I guess? 😡

  • chriscresswell chris cresswell (@chriscresswell) reported

    @EE firstly I am not alone, according to staff in your shop they have lots of customers coming in unable to log on, and when i call customer service there's a 30 minute wait, so I'm not going to waste my time ringing another number and I'm going somewhere else, O2 looks good

  • EljonEljon Thomas Eljon 🤘 (@EljonEljon) reported

    Not that I need it but noticed RCS chats are not working on @EE no clue if it is network or local OS issue

  • esiotrot54 Nemesis 🇺🇦 (@esiotrot54) reported

    @EE really not impressed with the EE app— can’t access wifi controls or see bill from the app—really bad—just signed up with EE from BT and was expecting better

  • IrishKarl IrishKarl (@IrishKarl) reported

    @EE @matyusha o where is this 'help > message us' option..? Because I'm on your app right now and the only option is 'help > talk to us' by ringing customer service and waiting an hour and a half to be fobbed off..

  • DNowak26 Anim (@DNowak26) reported

    Did someone of you lost signal two days in a row between 11:30pm - midnight? @EE #eebroadband #eeuk

  • johhno49 Neil johhno (@johhno49) reported

    @EE very unusual for you to provide shoddy customer service, but it's been a characteristic since you joined with @bt_uk Promised a call back in an hour, eventually I called back about 3 hours later. Agreed a new contract and call dropped after 45 minutes, didn't call me back.

  • BorisXD Boris Gragera (@BorisXD) reported

    @EE how is it possible that in 2025 you have the worst internet coverage that I ever found in a country especially inside buildings that is 0%? @VodafoneUK you are included in this group as well. What is happening in the UK?