EE

EE Outage Report in Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Carmarthenshire, Wales 02/05/2026 13:15

February 05: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Llanelli, Carmarthen and Burry Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Phone
United KingdomLlanelli Phone
United KingdomLlanelli Phone
United KingdomCarmarthen Phone
United KingdomBurry Port Internet
United KingdomLlanelli Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • RuthyJamesy Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales

    @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sourcejedi Alan is on Mastodon (@sourcejedi) reported

    I'm not surprised Google support is "follow these weird nerd instructions (and confirm consent to look at any device diagnostics you submitted)". I was surprised by them contracting out to @EE, *not* providing proper nerd instructions, and the @EE store refusing to serve me.

  • DemonTomatoDave Dave Bulmer DemonTomatoDave#5138 (@DemonTomatoDave) reported

    @gogolitzen @EE What did they tell you? Plusnet texted me to say they're expecting to fix it at about 3:20pm - whether that's when they expect it to come back up or when they'll take initial stock of what the problem is and then work out what to do with it, I don't know

  • HelenRoseYeoman Helen-Rose Yeoman (@HelenRoseYeoman) reported

    @EE why do I have no signal?!

  • jacks1912s Jacks (@jacks1912s) reported

    @EE Nice touch. Well done. Now make sure your long standing UK customers have good signal everywhere. Because I wouldn’t be able to make that urgent call abroad for free with my 1 bar of 4G… (TN33)

  • kiraherdman Kira Herdman (Legally) 🏳️‍⚧️ 🏳️‍🌈 🌹 (@kiraherdman) reported

    @ee putting prices up by 14% so as I was on a sim only monthly contract so moved to @ThreeUK. Maybe if you don't put prices up above inflation, I would have stayed. 4 years I was a customer.

  • RoryButlerMusic Rory Butler (@RoryButlerMusic) reported

    @EE your support messaging system is also down (on an unsecured public WiFi because the secure service I pay you for is still not working) so I can't even speak to someone about this.

  • MacfadyenMolly Molly MacFadyen (@MacfadyenMolly) reported

    @EE 5gee router in Kilwinning is still down for the 5th day in a row. Please fix as a priority as we WFH so it is affecting our livelihood. Please help!

  • KatHarris42 Katrina Harris MA (@KatHarris42) reported

    @virginmedia for 7 days I've had intermittent broadband, it's affecting my work. Registered loss of service, your status shows it is broken. Your compensation is full 2 full days of outtage, so will I be refunded. Glad have @EE as mobile contract for back up but shouldnt have to

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • joelsey1 Jo Elsey (@joelsey1) reported

    @EE so incredibly frustrated with the services. For months I still have the same issue and can't even talk to your team because the connection fails! Zero service for far too long and no one is doing anything