EE

EE Outage Report in Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Carmarthenshire, Wales 01/24/2026 14:00

January 24: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Carmarthen, Burry Port and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Phone
United KingdomBurry Port Internet
United KingdomLlanelli Phone
United KingdomBurry Port Phone
United KingdomLlanelli Internet
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • RuthyJamesy Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales

    @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

  • leethefoxy Lee (@leethefoxy) reported from Pembrey, Wales

    @EE outage again very poor at Christmas 🎄

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • D_Raphael1 Raph (@D_Raphael1) reported

    @EE Hi @EE just spent 30 minutes on hold to speak to someone in your customer services team who put me on hold to check status of my original query. Then hung up on me. I’d like a call back please.

  • sarahnsmiith SarahNiichole (@sarahnsmiith) reported

    @EE worst customer service! Absolutely useless

  • ADAHodl2031 $VRA for early retirement. (@ADAHodl2031) reported

    @EE your customer service is utterly garbage. Your support are supposed to have phoned me back +24hours. £200 month to get 1 bar of signal. #goodbyeEE

  • DuckyVisual Krzyś | PDE Ducky (@DuckyVisual) reported

    Gotta love how terrible of an ISP that @EE is Supposed to be averaging 70 down and 15 up, spent entire day on 35 down and 4 up

  • GDrybala dreadnowt (@GDrybala) reported

    @EE got txt telling 80% data used - in middle of streaming an interactive app: try to buy more data on link given 1 link given tells me “cannot recognise you as a customer” ! 2 neither app nor website are working If can’t sell data when we need it, maybe give 250MB Pls reply

  • SarahSmithxox Sarah (@SarahSmithxox) reported

    @EE Would appreciate if someone with manners could check the dm I have sent you after speaking to an very unhelpful rude advisor this morning

  • jacksonj04 Nick Jackson (@jacksonj04) reported

    @northernassist Looks like whatever is happening is some combination of your app, servers, and @EE’s network.

  • belanxg David (@belanxg) reported

    @garthomas78 @EE If not for the help of cr4ckware on Instagram I wouldn’t have gotten back my account

  • BenjaminSteven_ BΞN (@BenjaminSteven_) reported

    Disgusted by @EE's (lack of) customer service, will be looking for a new mobile contract provider ASAP

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta