EE outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Llanelli.

City	Problem Type	Report Time
Llanelli	Phone	13 days ago

Community Discussion

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EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  Adam Davies (@adamgribble981) reported 4 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 4 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Jess (@iamstuff93) reported 26 minutes ago from Llanelli, Wales

  @EE is your online shop down? I was trying upgrade and it's not working 😭

• 
  Anthony Rees (@antferryside) reported 28 minutes ago from Ferryside, Wales

  @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

• 
  Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported 40 minutes ago from Carmarthenshire, Wales

  @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

• 
  Sonny Jim (@johneds53) reported 48 minutes ago from Carmarthenshire, Wales

  @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

• 
  Lee (@leethefoxy) reported 48 minutes ago from Pembrey, Wales

  @EE outage again very poor at Christmas 🎄

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 51 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported 52 minutes ago from Pontarddulais, Wales

  @EE morning, do you guys have an outage in the SA4 area?

• 
  Anthony Rees (@antferryside) reported 57 minutes ago from Ferryside, Wales

  Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

• 
  gareth worgan (@gareth13599) reported 58 minutes ago from Llanelli, Wales

  @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nomi (@Knowmeee) reported 4 minutes ago

  @EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I can’t check it online or on the app because my profile (using the same email address mindU) is not linked to my account 🫠🫠🫠

• 
  David (@davidmatt28) reported 6 minutes ago

  @EE again shocking service from your **** company sent you a direct msg and same msg sent back here I come giff gaff

• 
  Dale (@gde_dale) reported 7 minutes ago

  @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

• 
  Mel D (@MelJD46) reported 7 minutes ago

  Dear @EE you are presuming again... I have no passport, so I wont require roaming and if I did my O2 sim would let me roam . The UK is amazing, when I have explored it all... well I never will . I dont mind relevant marketing ....

• 
  Lee Dixon (@ElDino169) reported 12 minutes ago

  Customer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .

• 
  Gordon Gotch (@gordongotch57) reported 13 minutes ago

  @EE Wh=hy can't I login to my business account? Website keeps taking me around in circles!

• 
  Dale (@gde_dale) reported 17 minutes ago

  @EE Because the signal strength and Wi-Fi channel are identical to my neighbors. This usually happens when the a single access point is broadcasting multiple SSIDs for multiple networks.

• 
  Jane Keywood (@Janeyk12) reported 23 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

• 
  James Hunt (@methusela80) reported 24 minutes ago

  @EE why has my service been restricted for non payment of a bill that was paid days before due as normal. Payment taken from my bank but not updated on the app. Very very unimpressed

• 
  Tanya Ho (@tho78450) reported 25 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers