EE outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  gareth worgan (@gareth13599) reported 0 seconds ago from Llanelli, Wales

  @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

• 
  Lee (@leethefoxy) reported 13 minutes ago from Pembrey, Wales

  @EE outage again very poor at Christmas 🎄

• 
  Anthony Rees (@antferryside) reported 21 minutes ago from Ferryside, Wales

  @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 24 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Anthony Rees (@antferryside) reported 26 minutes ago from Ferryside, Wales

  Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

• 
  Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported 28 minutes ago from Carmarthenshire, Wales

  @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

• 
  Jess (@iamstuff93) reported 32 minutes ago from Llanelli, Wales

  @EE is your online shop down? I was trying upgrade and it's not working 😭

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported 45 minutes ago from Pontarddulais, Wales

  @EE morning, do you guys have an outage in the SA4 area?

• 
  Sonny Jim (@johneds53) reported 45 minutes ago from Carmarthenshire, Wales

  @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 52 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  Adam Davies (@adamgribble981) reported 57 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 59 seconds ago

  @EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.

• 
  Mikey (@Mikey_Robs_91) reported 2 minutes ago

  @EE in America for the world cup need data and phone signal!!! Any updates

• 
  Tom Andrews (@elondonlad) reported 4 minutes ago

  @status_is_down @EE yes, mine is not working!

• 
  Nathan (@Na676767nana) reported 4 minutes ago

  @EE There still having issues if I send you there numbers can you check they are set up correctly please?

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 5 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  Ryan Earley (@earleylad) reported 7 minutes ago

  @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 9 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Jim Fogarty (@64Jimfogarty) reported 10 minutes ago

  @EE Oh I've tried that no help at all unless I pay more money and I already pay enough

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 12 minutes ago

  @EE hi there need some help please. We have disconnected our broadband services and been asked to send back out router however we haven’t received any packaging or the QR code that had apparently been sent. How do I get another sent to us asap so we can post? Thanks

• 
  Photo man (@ach59) reported 14 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..