EE outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Carmarthen.

City	Problem Type	Report Time
Carmarthen	TV	29 days ago

Community Discussion

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EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  Anthony Rees (@antferryside) reported 8 minutes ago from Ferryside, Wales

  Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

• 
  gareth worgan (@gareth13599) reported 11 minutes ago from Llanelli, Wales

  @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

• 
  Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported 14 minutes ago from Carmarthenshire, Wales

  @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 19 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  Sonny Jim (@johneds53) reported 21 minutes ago from Carmarthenshire, Wales

  @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

• 
  Anthony Rees (@antferryside) reported 22 minutes ago from Ferryside, Wales

  @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

• 
  Lee (@leethefoxy) reported 41 minutes ago from Pembrey, Wales

  @EE outage again very poor at Christmas 🎄

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported 55 minutes ago from Pontarddulais, Wales

  @EE morning, do you guys have an outage in the SA4 area?

• 
  Adam Davies (@adamgribble981) reported 57 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 58 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Jess (@iamstuff93) reported 59 minutes ago from Llanelli, Wales

  @EE is your online shop down? I was trying upgrade and it's not working 😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Maunder (@RebelTim) reported 2 minutes ago

  @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

• 
  Bobby Benoir (@BobcatBenoir) reported 3 minutes ago

  ******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)

• 
  Princess Amira ***** Boy (@ScotDommesSlave) reported 5 minutes ago

  @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 9 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  Hanin Alyamani (@hanin_alyamani) reported 9 minutes ago

  @EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.

• 
  Ian Wardell (@ian_wardell) reported 11 minutes ago

  @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.

• 
  Aldo (@AP196779) reported 12 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  Tony (@Foolham) reported 12 minutes ago

  @EE DSL light off so line is dead - Is this an issue in parts of London right now?

• 
  Emma-Jane 🇬🇧 (@Cadisbikes) reported 13 minutes ago

  @LeilaniDowding @EE This has been forced on my father. So the power goes out, he lives in the middle of nowhere, no mobile phone signal unless he treks out into a field and up to the highest point,.perfect for a man in his 80s. Easy target for thieves, cut power, no 999 can be rang.

• 
  Yasmin Stafford (@YasminStafford) reported 13 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE