EE

EE Outage Report in Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Carmarthenshire, Wales 01/17/2026 04:50

January 17: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Carmarthen, Burry Port and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Phone
United KingdomBurry Port Internet
United KingdomLlanelli Phone
United KingdomBurry Port Phone
United KingdomLlanelli Internet
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • RuthyJamesy Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales

    @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • beffski Bippity Boppity Beef (@beffski) reported

    **** @EE as well because they won't take my money to top up

  • TisMeCarl 🏳️‍🌈 🇬🇧 🇪🇺 Carl Denis 🇪🇺 🇬🇧 🏳️‍🌈 (@TisMeCarl) reported

    Possibly the worst customer service I’ve ever experienced. @EE has been amazing for phone signal, but todays customer service has been the worst… Almost had me in tears, eventually 2 managers in they saw it was their fault. PAC acquired, but now where?

  • nazyramzy Nazy Ramzy (@nazyramzy) reported

    @lindsaydr @MarcAllera @EE They're scamming everyone by saying "we're officially uk's number 1 network 9 years in a row". Bullshit

  • Bumbo2Me J4M35 4 EVA (@Bumbo2Me) reported

    @EE you’ve charged me for 8 months at £31pm after my Apple Watch contract ended. Your customer support who were sympathetic said they’ll only give me back 4 months worth. Very disappointed long term customer. Will look to take all accounts away in May.

  • winterchris2010 Chris Winter (@winterchris2010) reported

    @EE Its been the last year and a bit! My 4g home Internet is awful and your company has lied basically. I have no idea what the benefit of 5g is to a town of less than 5 thousand people is, especially when they already have high speed broadband and decent 4g. Once again its.....

  • calymeneAVFC colin ❤️🦁🪨🦖 (@calymeneAVFC) reported

    @EE Engineer called . Identified fault existing on main cable 70m from property ie first telephone line to primary box some 500m away. He has to come this week and try to find fault. My internet is working as before and likely to intermittently go down until main fault found.

  • russ027uk Russell Humphries (@russ027uk) reported

    @EE can't get on to my EE is there a problem??

  • evadne Evadne W. (@evadne) reported

    @EE Hi, just letting you know, it is still broken online (not showing flat number & crashing on edit) but the folks who replied to my email quoted the correct address (with flat number) so I think the most you can do is to lodge an internal tech ticket for the website.

  • Costadelcov Ruth (@Costadelcov) reported

    @EE why is it so hard to cancel a business account with you? 5th phone call and now being passed around to people who can't help. Latest excuse is that we are an Orange customer - says EE on the top of the monthly invoice!

  • winterchris2010 Chris Winter (@winterchris2010) reported

    @EE ......the rural folk that get screwed over. Its a complete joke. My kids suffer because of it as well with their homework. EE never accepts fault for it either. It's basically oh well and thats it.