EE outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Burry Port, and Llanelli.

City	Problem Type	Report Time
Burry Port	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 2 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Anthony Rees (@antferryside) reported 3 minutes ago from Ferryside, Wales

  @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

• 
  Adam Davies (@adamgribble981) reported 10 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 16 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  Lee (@leethefoxy) reported 24 minutes ago from Pembrey, Wales

  @EE outage again very poor at Christmas 🎄

• 
  Sonny Jim (@johneds53) reported 30 minutes ago from Carmarthenshire, Wales

  @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

• 
  Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported 31 minutes ago from Carmarthenshire, Wales

  @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

• 
  Jess (@iamstuff93) reported 35 minutes ago from Llanelli, Wales

  @EE is your online shop down? I was trying upgrade and it's not working 😭

• 
  gareth worgan (@gareth13599) reported 35 minutes ago from Llanelli, Wales

  @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

• 
  Anthony Rees (@antferryside) reported 51 minutes ago from Ferryside, Wales

  Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported 59 minutes ago from Pontarddulais, Wales

  @EE morning, do you guys have an outage in the SA4 area?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Tomlinson (@DaddySiman) reported 2 minutes ago

  @EE I'm trying to top up my son's phone but the app won't load up the correct section and the online tool isn't working, keeps asking for my address multiple times on the same form. Help would be appreciated

• 
  Big Nath (@E236_Nathan) reported 4 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  REALLY2 (@JimNewcomb10) reported 5 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮

• 
  Seb (@SebParkinson) reported 8 minutes ago

  @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

• 
  Dean Phillips (@cARacTac) reported 8 minutes ago

  "I’m sorry I can see that your issue has already been escalated to the relevant team, they are working on this issue with @bt_uk Hopefully, it will be resolved soon. Please contact us tomorrow for an update." @TalkHomeUK @EE more lies from the 3 bandits

• 
  عنيدة (@setofor90) reported 11 minutes ago

  @EE Can you resolve this issue in any way and stop the monthly payments? Is there an exception for my case? Please help.

• 
  4Viewers (@4Viewers) reported 12 minutes ago

  @anitajaneharris @Channel4 @EE Hey Anita - would you still be having issues with #Channel4? Is this with the #C4Streaming service?

• 
  Tania 🩷✨ (@TrophyPop_) reported 13 minutes ago

  @TheWobblyGamer @EE I’ve had the exact same experience. I was with BT but they couldn’t offer me the same service when I moved, so they suggested I moved onto EE as that would be the best option but it’s been utter rubbish. Router needs reset around once a day and the connection is mediocre at best

• 
  Reg Morton (@RegJTMorton) reported 14 minutes ago

  @EE Your guys in the executive complaints dept stated today that it's a final decision and they can't challenge the repair shop. Your own staff took photos and videos confirming not damaged when I left it with you. Then the repair shop sent that laughable image. It's a known fault. Anyone reading this can Google Samsung fold 7 green lines screen. Instead of being reasonable you try to charge me £600 and claimed that this image is damage. It's ridiculous. Your letter informs me my only option is ombudsman. So that, other than an apology and a repair, is what I'll do. Along with everything possible to publicise this complete fraudulent farce, of which I've only just begun. Imagine losing a £2k per year customer for this man. Have a word with yourselves.

• 
  Alison simpson (@Dolly2107) reported 17 minutes ago

  @EE Oh my days. Ordered a phone its all messed up now cancelling and going to Tescos to buy the said phone that was ordered the service has been abismle. Service of the year ? You must be joking ! Primary school children could do a better job 😒