EE outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported 1 minute ago from Pontarddulais, Wales

  @EE morning, do you guys have an outage in the SA4 area?

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 2 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Anthony Rees (@antferryside) reported 14 minutes ago from Ferryside, Wales

  Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

• 
  Sonny Jim (@johneds53) reported 15 minutes ago from Carmarthenshire, Wales

  @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

• 
  gareth worgan (@gareth13599) reported 16 minutes ago from Llanelli, Wales

  @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

• 
  Adam Davies (@adamgribble981) reported 31 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  Jess (@iamstuff93) reported 32 minutes ago from Llanelli, Wales

  @EE is your online shop down? I was trying upgrade and it's not working 😭

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 45 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  Lee (@leethefoxy) reported 54 minutes ago from Pembrey, Wales

  @EE outage again very poor at Christmas 🎄

• 
  Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported 55 minutes ago from Carmarthenshire, Wales

  @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

• 
  Anthony Rees (@antferryside) reported 57 minutes ago from Ferryside, Wales

  @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BakedZnake 🐍 (@BakedZnake) reported 12 minutes ago

  @BenGungyal @EE Seems more like **** family members not helping out enough. Customers gets notified of price increases all the time, especially out of contract customers. It's common knowledge. Lets hope you're not emergency contact, because it'll take 15 years later before you know they've died

• 
  Ashley jasper (@Ashleyjasper12) reported 13 minutes ago

  @EE also the EE app not working so why ask us to go there when it’s not working

• 
  Charlie Papa SixSix 🚃🚄🇬🇧 (@GrumpyGit1960) reported 19 minutes ago

  @robbopalmer @EE Was out of contract after 8 years,and I've binned them off after a charade where a fibre order was cancelled 3 times coz Openreach CBA. Formal complaint seemed promising but when passed to their 'Value' team, price offered was £10 more than for a new customer. It was nuts.

• 
  Iain (@iainfrichardson) reported 20 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  Rob Palmer (@robbopalmer) reported 21 minutes ago

  Hope it’s not one of your products @EE Let’s hope @England are more professional than @EE Customer service must be watching the match over and over again 😴

• 
  Chelsey (@chelshakespeare) reported 23 minutes ago

  @EE I know they’ll never see this, but after such an awful experience somewhere else, it’s nice that my even more local store is doing it right!

• 
  Steff McD (@Steffmcd80) reported 25 minutes ago

  @scoobyhugh8 @EE Prices are shocking cant even compete or even try and keep you as a customer

• 
  ND Bankz (@officialNDsmaht) reported 27 minutes ago

  @England @EE Worst performance

• 
  MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported 28 minutes ago

  @robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.

• 
  Steve (@coastersteve) reported 29 minutes ago

  @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.