EE outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Burry Port, and Llanelli.

City	Problem Type	Report Time
Burry Port	Internet	14 days ago

Community Discussion

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EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  Anthony Rees (@antferryside) reported 7 minutes ago from Ferryside, Wales

  @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

• 
  gareth worgan (@gareth13599) reported 9 minutes ago from Llanelli, Wales

  @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

• 
  Jess (@iamstuff93) reported 11 minutes ago from Llanelli, Wales

  @EE is your online shop down? I was trying upgrade and it's not working 😭

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 11 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  Adam Davies (@adamgribble981) reported 15 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  Anthony Rees (@antferryside) reported 22 minutes ago from Ferryside, Wales

  Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

• 
  Sonny Jim (@johneds53) reported 23 minutes ago from Carmarthenshire, Wales

  @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

• 
  Lee (@leethefoxy) reported 33 minutes ago from Pembrey, Wales

  @EE outage again very poor at Christmas 🎄

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported 46 minutes ago from Pontarddulais, Wales

  @EE morning, do you guys have an outage in the SA4 area?

• 
  Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported 48 minutes ago from Carmarthenshire, Wales

  @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 53 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Wright (@DanielW69987575) reported 5 minutes ago

  @EE Your app is useless. It fails to log in every single time I enter my credentials. Everything is correct and it fails all the time. Combined with the poor signal I always have, I am disappointed I chose to move over.

• 
  Paxo666UK (@Paxo666UK) reported 7 minutes ago

  @EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G

• 
  Lynds Maple (@lyndsMaple) reported 7 minutes ago

  @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!

• 
  Kirsty sanderson (@sanderson345) reported 9 minutes ago

  @EE please help me without telling me phone up! Neither of my order numbers work with tracking . And I can’t track my phone order to know when I have to be home to sign for it! Why aren’t they working? I have 2 codes one starting xko and one just numbers.

• 
  Ozzy (@beardedhalalguy) reported 10 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

• 
  Seb (@SebParkinson) reported 14 minutes ago

  Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

• 
  Ian Bennett (@bernifresh) reported 15 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Stuart (@Stuart61838784) reported 15 minutes ago

  @EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again

• 
  Wend (@wendmyway) reported 18 minutes ago

  @EE I have broadband with you. My contract has expired and I’m not sure I’m getting such a good service. The speed of downloading is poor and the reception isn’t always good. Drops in and out! Should I look elsewhere?

• 
  CHT (@PrometheusCHT) reported 20 minutes ago

  @PolemicTMM @EE Truly awful company.