EE outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  gareth worgan (@gareth13599) reported 19 minutes ago from Llanelli, Wales

  @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

• 
  Anthony Rees (@antferryside) reported 20 minutes ago from Ferryside, Wales

  @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

• 
  Adam Davies (@adamgribble981) reported 30 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported 31 minutes ago from Pontarddulais, Wales

  @EE morning, do you guys have an outage in the SA4 area?

• 
  Anthony Rees (@antferryside) reported 44 minutes ago from Ferryside, Wales

  Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

• 
  Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported 46 minutes ago from Carmarthenshire, Wales

  @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

• 
  Sonny Jim (@johneds53) reported 47 minutes ago from Carmarthenshire, Wales

  @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

• 
  Lee (@leethefoxy) reported 53 minutes ago from Pembrey, Wales

  @EE outage again very poor at Christmas 🎄

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 55 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 56 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Jess (@iamstuff93) reported 57 minutes ago from Llanelli, Wales

  @EE is your online shop down? I was trying upgrade and it's not working 😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GTSmoz (@GTSmoz) reported 5 minutes ago

  @TomTugendhat @O2 @EE But you had 14 years to fix it

• 
  Pauline Cullen (@PaulineCullen14) reported 6 minutes ago

  @EE what has happened to EE ? Impossible to get hold of them to report problem with broadband

• 
  Nigel. Red. 🚴. Tories/Reform = Dreck (@Nigeblueboi) reported 7 minutes ago

  @TomTugendhat @O2 @EE No wonder you're out with the washing posting crap like this. Your mobiles don't work or you can't operate them more like, so any resources allotted to cycling infra and pedestrian safety can gtf.

• 
  Carswift (@Carswift) reported 8 minutes ago

  @TomTugendhat @O2 @EE So the Gov has to drop money from public infrastructure and fix the mess of private companies? And then these private companies will take the profit? hah

• 
  Ellie (@EllieMBond) reported 12 minutes ago

  @TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.

• 
  Bloatee (@Bloatee1) reported 17 minutes ago

  @TomTugendhat @O2 @EE I don’t see the problem.

• 
  The Only Way is Ethics… (@F00LEDAGAIN) reported 18 minutes ago

  @TomTugendhat @O2 @EE What did the last government prioritise over phone signals? The problem is not new

• 
  Alex Jones (@dr_besty) reported 20 minutes ago

  @TomTugendhat @O2 @EE EE had to replace their entire Huawei 5G core at great expense at the behest of your government, it put their network investment back by nearly a decade, I'd maybe sit this one out if I was you

• 
  Colm Nugent (@Wigapedia) reported 22 minutes ago

  @TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.

• 
  Mark Beardmore (@Beardmore8Mark) reported 23 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all