EE

EE Outage Report in Carmarthenshire, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Carmarthenshire, Wales 01/11/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Carmarthen, Burry Port and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Phone
United KingdomBurry Port Internet
United KingdomLlanelli Phone
United KingdomBurry Port Phone
United KingdomLlanelli Internet
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

  • leethefoxy Lee (@leethefoxy) reported from Pembrey, Wales

    @EE outage again very poor at Christmas 🎄

  • RuthyJamesy Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales

    @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • seffy87 Seffy (@seffy87) reported

    @EE I've been on hold for 30mins now, and my EE portal can not resolve my issue. My upgraded new plan is not on my profile and I'm going to be overcharged!

  • nathlmao Nath 🥀 (@nathlmao) reported

    @EE need help with an upgrade I made please

  • meljridge melanie ridge (@meljridge) reported

    @EE I want my old service reconnected until the engineer comes on the 6/6. I paid for an upgrade on the 16/5 and waited until today for an engineer appointment, who didn't turn up. You disconnected me and I can't work for 10 days via hotspot. As my provider you have to do better

  • smudga_3108 James Smith (@smudga_3108) reported

    @EE My issue’s that I get told “we dont seem able to find the problem” which is a denial that there is one. I pay a lot of money (£86 for my £75 price plan) to receive an unreliable service. Yet when I message you for help, its feels like a shoulder shrug & a “cant find the problem”

  • sarahfranciss Sarah 👑 (@sarahfranciss) reported

    @EE hi, what time does your customer service close? I was on hold for almost an hour, then I've just seen on your site you're open from 8am-9pm? If that's the case then i don't know why there was no automated notice to tell me you're closed, instead of wasting my time for 50 mins

  • meljridge melanie ridge (@meljridge) reported

    @EE It’s hardly being resolved! I’m left with no service due to your engineer not turning up today! Now have to wait 8 days

  • Dazavfc32 Daz (@Dazavfc32) reported

    @EE brought a new phone, got delivered today and the sim isn’t activated. I called up and i got told the issue might be fixed on Saturday. Why send it out if you knew there might be a problem. How many days do i have to go without a working phone now? Ridiculous

  • carolineburke Caroline Burke (@carolineburke) reported

    @EE my data roaming add on isn’t working and cannot get through to support. What do I do please?

  • wendywoobruno Wendy Woo (@wendywoobruno) reported

    @EE I need help please

  • meljridge melanie ridge (@meljridge) reported

    @EE @MarcAllera @MarcAllera 2/2 but disconnected service anyway. No communication to me and I had to call you. I’m now having to wait another 10 days for an engineer to maybe turn up. You have to be able to reconnect me in this interim period as I can’t work via hotspot from my phone