EE outages and service status in Boston, England

Problems in the last 24 hours in Boston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Boston, England

Latest outage, problems and issue reports in Boston and nearby locations:

• 
  Carl (@officialnucky) reported 11 minutes ago from Boston, England

  20 MINUTES on hold to @EE and the ******* idiot on the phone hung up on me 🤬 Thought your call centres were all UK based?

• 
  Andrew Kirk (@Andyrewkirk) reported 12 minutes ago from Boston, England

  @EE when will Boston PE21 be sorted please? Been terrible for a week now Marsh Lane area

• 
  Julie Grant (@JULIEGRANT20) reported 30 minutes ago from Swineshead, England

  @EE is there an issue today please? Unable to make calls.

• 
  ⭐Mark Rawlings (@R4wli) reported 30 minutes ago from Boston, England

  @EE 3rd day your app not working, needed to gift data Whats going on ? Keeps saying come back later

• 
  Kushal Joshi (@KushJoshi17) reported 35 minutes ago from Boston, England

  @EE Been getting poor signal wherever I've gone within Boston.

• 
  Anne Bell (@AybBell) reported 35 minutes ago from Stickney, England

  Thanks @EE for being absolutely no help whatsoever in sorting out my email problem today . You are supposed to be ib partnership with @BT . #passthebuck #nosalenointerest

• 
  Carl (@officialnucky) reported 44 minutes ago from Swineshead, England

  Once again really please with @EE going above and beyond for me. After my company shut for the virus 4 weeks ago we didn't get paid for 2 weeks, meaning I missed my payment date Their awesome customer service lady refunded the charges for me Thank you 👏

• 
  Corrine Watson (@cswatson83) reported 48 minutes ago from Heckington, England

  @EE my tablet contact was up for upgrade on 07/08/20, but every time I try to do it it says the website is down- meaning I’m stuck paying the high price when I want to reduce it. Can you help? Managed my phone upgrade a couple of weeks ago with no issues.

• 
  Josh The Postie 🇬🇧🇬🇧🇬🇧 (@Josh_Nitelife) reported 52 minutes ago from Boston, England

  @EE are you doing any work in the PE21 area? My network has been dropping for the last few days

• 
  Carl (@officialnucky) reported 60 minutes ago from Bicker, England

  @EE an someone help please? Lost the tracking info for my phone that's supposed to be here today or tomorrow. Can anyone get it resent to me please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Bramhall (@bigkingbadger) reported 1 minute ago

  @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.

• 
  Kerry Riordan (@Kezmeister82) reported 1 minute ago

  @EE We already have every day for the past 5 weeks multiple failed visits it’s been escalated so many times with an open complaint still keep blaming each other, on the verge of cancelling the contract as you’re not providing the service we’ve signed up for and going elsewhere

• 
  RageByRich (@RageByRich) reported 5 minutes ago

  @bmstewart2004 @EE are no different. I get a message to extend my contract when it ends in November with "great offers" but I'll be paying £3 more per month through the app (currently £49.99/mo). They want me to "contact customer services" to talk about it but no, I shouldn't have to. I can wait until my contract ends, then go through my Zable Credit Card and take advantage of the same speeds, etc for £25/mo. You want to retain your customer vase, EE should offer the same prices as "new customers" on the app. Which is where we are told to do all our business.

• 
  Will Wright (@WillWri36918764) reported 5 minutes ago

  @EE @ee still doesn't work

• 
  🧡❤️‍🔥🅖🅘🅖🅘❤️‍🔥🧡 (@itsmegigi_89) reported 6 minutes ago

  @EE whats happening with your internet its down yet again

• 
  Pivozaur_ess ⏸️ (@P1vozaur) reported 7 minutes ago

  @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.

• 
  Peter CG Cooper (@CharlesSav66) reported 10 minutes ago

  @EE @RaPiDkIlLzZz Come on…. EE have been having huge problems for months, maybe years. I’ve not been able to access my business account on the app or online for something like 8 or 9 months. Can’t get a statement. Can check contract status. EE have admitted they have enormous tech problems.

• 
  63. (@incognit063) reported 14 minutes ago

  my service has been down for a whole hour, don’t worry my time with you will end this year 🙏🏽 @EE

• 
  Jon Pitts (@briavelsjon) reported 15 minutes ago

  @EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.

• 
  James 💙 (@nelsonjd76) reported 18 minutes ago

  @ee is your login and upgrade journey working properly? Keep getting told can’t login (when already was logged in) to see upgrade options even when being told I can upgrade. Same problems on app and web experience