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Giffgaff

Giffgaff Outage Report in Sunbury-on-Thames, Surrey, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, Wandsworth, Wembley, Reigate, Uxbridge, and Woking.

CityProblem TypeReport Time
Hammersmith Phone 6 days ago
Wandsworth Phone 9 days ago
Hammersmith Phone 24 days ago
Hammersmith Phone 1 month ago
Wembley Internet 1 month ago
Reigate Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • mrg9999
    mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • tmj_ukr_jobs
    TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    Family visiting needed a local sim. Got @giffgaff prepaid & activation was simple & fast. Catch is you need to get a voucher or credit/debit card to load selected bundle as store could not help and needed browser access to activate sim and load bundle. Otherwise 5 stars :)

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • eactnowuk
    EActNowUK #fightpovertynotpoorpeople (@eactnowuk) reported

    @Porlocking I just want a damn refund, I can't even CALL them cos my signal drops out so often. All I want iss for them to give me the money they took DESPITE being aware the mast was broken AGAIN. Then I can use my Giffgaff SIM straight away. I rely on a good call service, and this ain't it

  • HarryReynoldson
    Harry Reynoldson (@HarryReynoldson) reported

    @giffgaff I’ve had no service for 48hrs+, had no reply on the app and email. Can anyone help out?

  • askthedood
    KevyD (@askthedood) reported

    @SkyHelpTeam Thanks for the fast response. So same as @giffgaff then which I guess means similar issues sadly.

  • Eclair_Gamine
    Melanie (@Eclair_Gamine) reported

    @giffgaff I need a new SIM, but forgot my member name - the only way to get my member name is text from the Giffgaff phone which obviously isn't possible. Can you help?

  • eactnowuk
    EActNowUK #fightpovertynotpoorpeople (@eactnowuk) reported

    @giffgaff Thank you, it's not your issue, my issue is with @VOXI_UK taking £20 from my bank account when they KNEW they weren't going to be able to give me the service I'm paying for... when they refund me, I'll be putting the credit on the Giffgaff SIM. This is once too many times.

  • carlb1981
    carl bromley (@carlb1981) reported

    Why is phone reception so bad in Guildford? Everytime I'm here can't do anything but it always says 4g @giffgaff

  • R_B89boxer
    B0¥3R (@R_B89boxer) reported

    @O2 This isn't the problem the problem is apparently according to giffgaff a mast is down in my area witch has been down now for about a year and I believe giffgaff runs of o2

  • theartbaglady
    Pillie Eyelish (@theartbaglady) reported

    @giffgaff hi i need your help. i accidentally changed my giff gaff number and now i’m having issues reverting it. i’ve been given 24hours get try again

  • titch241
    Matt 💫 (@titch241) reported

    @giffgaff Doesnt work

  • eactnowuk
    EActNowUK #fightpovertynotpoorpeople (@eactnowuk) reported

    @VOXI_UK If my mast has broken AGAIN, just 5 weeks after you put a new one in, WHY AREN'T YOU PUTTING STRONGER MASTS UP?! And, more pertinently, why are you taking £20 from my account when you KNOW you can't provide a full service to me? I have a @giffgaff SIM, but you've STOLEN the