Giffgaff

Giffgaff Outage Report in Sunbury-on-Thames, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Sunbury-on-Thames, Surrey, England 12/18/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (51%)

    Wi-fi (51%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (20%)

    Phone (20%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Family visiting needed a local sim. Got @giffgaff prepaid & activation was simple & fast. Catch is you need to get a voucher or credit/debit card to load selected bundle as store could not help and needed browser access to activate sim and load bundle. Otherwise 5 stars :)

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • WalkWithWallace ℝ𝕠𝕓𝕚𝕟 𝕎𝕒𝕝𝕝𝕒𝕔𝕖 👣 (@WalkWithWallace) reported

    @st_ev_e Kev's on GiffGaff and more often than not I've got a signal and he hasn't.

  • jay18170051 Truckin Jay 🚛🚛🇬🇧 (@jay18170051) reported

    @giffgaff time to ditch giffgaff sick of low or no signal.

  • masteroffline4 master offline (@masteroffline4) reported

    @giffgaff first thing I see of giffgaff is an full on LIE 1.The mobile network run by you Speed test shows O2 which is not the users the plans are higher than the service that is using O2 £10 for 7GB of data with data rollover Giffgaff 1GB for £6

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @pro_sportmedia Oh dear, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • EnercorpWayne Bruce Wayne (@EnercorpWayne) reported

    @giffgaff Aww, thought you were gas. Never mind.

  • JSB93x Jordan (@JSB93x) reported

    @giffgaff hi i am trying to buy a goodybag early but it wont allow me too. Also my data is not working abroad (kos). Any help?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @eimilefrances Oh dear, Eimíle. Please send us your full postcode in a DM and we will rule out any issues in your area that could be causing this. - giffgaff Jeanette

  • WeeklyGripe 🇺🇦🇬🇧 The Weekly Gripe 🇬🇧🇺🇦 (@WeeklyGripe) reported

    @giffgaff trying to get some support on getting into my #giffgaff account. Don't have my phone so need to use email code - it isn't working!

  • Lisalythe Lisa lythe (@Lisalythe) reported

    @giffgaff I am trying to purchase I refurb phone on my giff gaff . When I get through to purchasing it , it wants to send a code to my phone ! My phone is broken and I’m not receiving the code ? Can you help ? Been on this all day 😩

  • LaaurenCunniff Lauren Cunniff (@LaaurenCunniff) reported

    @giffgaff is there something wrong with the 4G? For some reason I never seem to have good/strong internet. I don’t know if my signal is so bad in my area, but when I have full signal it does not always work