Giffgaff

Giffgaff Outage Report in Sunbury-on-Thames, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Sunbury-on-Thames, Surrey, England 12/07/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • __Ells__ Ells (@__Ells__) reported

    @giffgaff it's a bit of a joke that you can't reach customer services (of a phone provider) by phone in a hurry. I need urgent help and can't get a quick response from your site

  • justinchaloner Justin comes from an alternate reality (@justinchaloner) reported

    Hey @giffgaff - why am I not getting decent signal anymore? I’ve done usual stuff (restarting phone, turning on and off airplane mode etc) but nothing’s changed. Is it O2’s fault? Baffled (and frustrated).

  • 458batty Stephen Batty (@458batty) reported

    I am holidaying in Wooler, Northumberland. My wife has GiffGaff and I have Plusnet. Both use O2's Network. She has a lower signal than me and gets service but I am 'denied' - taken from our relative Samsung mobile phone settings. WHY??? @Plusnet

  • HubertHobux Hubert Hobux (@HubertHobux) reported

    Why have I been locked out of my account @giffgaff ? I'm away from home where my member details and password are secured.. tryed to access my details from memory then you wouldn't let me reset my password you *****.. Last straw with you lot.. I shall cancel my direct debit now.

  • Tesshan8211 Tesshan (@Tesshan8211) reported

    @glhfb @virginmedia Same here. It's been like this since late afternoon yesterday. I work from home, so this did not help. O2 and Giffgaff seem to have the same issue.

  • What260620 What? (@What260620) reported

    @giffgaff Can someone help me with my DPD delivery? Apparently I have to complain to you rather than them. The driver sat outside my house then I received a message to say that he couldn't find my house. No I don't have my new phone. #CustomerService #help #dpdarerubbish

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @hpakistan28 Oh no, that's not good. Please let us know your full post code, so we can check for any issues? - giffgaff Tasbiya

  • Wednesday_1334 Wednesday Jørgensen (@Wednesday_1334) reported

    @giffgaff I repurchased my usual goodybag on the 27th. Still no network. Sim says out of service and disconnected yet you've taken my money. I've been reaching out since that day and been asked the same question then no further reply or help. I'm left with no way to contact.

  • dysontour Rob Dyson (@dysontour) reported

    @giffgaff Improve your customer service

  • BigSister Старша сестра (Big Sister)🇺🇦 🇪🇺🇺🇳🇬🇧🌻 (@BigSister) reported

    @cherwilsonx Giffgaff run on the O2 network, so the issue is with them, not giffgaff.