Giffgaff

Giffgaff Outage Report in Sunbury-on-Thames, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Sunbury-on-Thames, Surrey, England 03/27/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Wi-fi (24%)

    Wi-fi (24%)

  3. Internet (22%)

    Internet (22%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wembley, Reigate, Wandsworth, Uxbridge and Woking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • technologytotea Maggie Morrissey (@technologytotea) reported

    @giffgaff In the meantime how do I stop them coming through? They never speak and it comes through as a silenced call. Has my number been compromised? Should I change this? False calls since I have returned from the U.K. have been non stop

  • randomprofile94 Carl Swan (@randomprofile94) reported

    @giffgaff no service for 5 days in Rothwell Northants. Any idea when this will be fixed? Works elsewhere so it’s not an issue with my device

  • castelino74 Tyra Castelino (@castelino74) reported

    @giffgaff no service for days now in AL4. Any idea when this will be fixed?

  • z52782 z52782 (@z52782) reported

    @HCAKASMELL @giffgaff Never heard of this problem before on @giffgaff

  • bobbigmac Bob (@bobbigmac) reported

    @chrisrussellco @giffgaff weird tho cos I'm on a weird side road, my 4g is twice the speed of my landline (16x for upstream), but since it drops out so often, I can't use it for anything that needs a stable connection, so I can sit here lagging to **** on a game, while my work pc is uploading terabytes :)

  • albertsplace_1 Alberts Place (@albertsplace_1) reported

    Now with @giffgaff and problem free. Thanks @lebara for your customer support…..or rather lack of!

  • PaulHarris8882 Paul Harris (@PaulHarris8882) reported

    Well there's £20 I'll never see again, joined @SMARTYMobileUK Friday went to @giffgaff on Wednesday..... Sounds like a craig David song. Avoid smarty, had no service for 5 days and the only solution was they'll knock £5 off next months bill

  • Beelzeburb Beelzeburb (@Beelzeburb) reported

    Oof. Calling your Uber delivery driver (or them calling you) isn't free. Found that out the hard way xvx Now down half of the shopping *and* £10 because Giffgaff auto top-up

  • kitchens_sync Kev Kitchens 🌈 (@kitchens_sync) reported

    So many of Adele’s videos start with her dropping calls that I feel like someone needs to tell her, “Girl, you’ve made it, FFS you can afford to get off GiffGaff and find a real network”

  • BekkaCampbell Bekka (@BekkaCampbell) reported

    @giffgaff has there been a problem with Belfast? Always have very slow loading times even with full 4g signal