Giffgaff Outage Report in St Helens, St. Helens, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Internet (41%)
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Wi-fi (29%)
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Phone (22%)
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Total Blackout (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Giffgaff outage reports came from the following cities: St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| St Helens |
Phone | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Gordon Catterall
(@gcat1169) reported
from
Bryn, England
@giffgaff Contacted you EARLY July re complaint, eventual customer service response but no response to my complaint. Asked for pac code and was given it and told any credit on account would be lost!!! This credit is what Ive been complaning about for months. OFTEL NEXT STOP
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Garston, England
Why is your signal so poor all across liverpool @giffgaff it's so bad I cant even listen to music on spotify!!
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bikeanddogtrips
(@bikeanddogtrips) reported
from
Seaforth, England
@Mykiel_B @giffgaff Mike & Jade. I just tried the following. Phone off. Remove sim. Restart phone. Phone off. Re insert SIM. Restart phone. I now have a signal but I don't know why I lost it. Just running some tests. Thank you for your input 😀
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♡♡ Hayley ♡♡
(@HayleyJ2019x) reported
from
Liverpool, England
@giffgaff what’s up with your network bcoz my family members top up yesterday and there internet is being slow is it the phones there using or your services
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👉🏻 House of Scouse 👈🏻
(@HouseofScouse) reported
from
Liverpool, England
. @giffgaff is the worst network ever .... AVOID like the plague
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.
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Gordon Catterall
(@gcat1169) reported
from
Bryn, England
@giffgaff. Made complaint via email 9.7. Told a reply within 5 days for reply. It is now 28.7. Any chance of contact being made. First time I’ve had an issue with yrselves. Lack of communication a second bigger issue
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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luna @ nightshade → P8S CLEARED (also fe engage)
(@lostkagamine) reported
@giffgaff You have never sent me any emails because this is pre-activation.
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🦖
(@scouse_kels) reported
Hi @giffgaff I joined your network a month ago and transferred my number and something went wrong, I haven't been able to receive calls or texts for a MONTH! I've been in contact your customer service throughout but I haven't had a reply for 5 days now despite me asking... 1/2
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Oliver Fytche-Taylor
(@OllyFT) reported
@iD_Mobile_UK @O2 @giffgaff But clearly the offers are useless to me if I can't access them?!? Seeing them on the website makes it worse when they are great offers but I'm prevented from taking them! It was your sales team that should've called me, I made a complaint but it has still made no difference.
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Kenny Hague
(@Kennyhague1) reported
@bobulatedM @giffgaff @giffgaffmobile you never know, but if i win my luck as changed x
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BumbleGoth 🐝🦇
(@bumblegoth) reported
@giffgaff hello, just switched to your network. How do I enable WiFi calling? I live in an area with extremely poor signal and WiFi calling is the only way I'm able to receive and make calls at home. Thank you.
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Alison
(@Alison804943392) reported
@sammy58633363 @giffgaff The support never sort out problems like this. You have to go (midas_tech8) on instagram for help. He recovered an account of mine recently.
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Oliver Fytche-Taylor
(@OllyFT) reported
from
Chadwell, England
@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Davidboatymcboa Oh dear, Linda. If your Mum is on the giffgaff network, and she is receiving calls from numbers she does not recognise, we would recommend blocking these on her phone, so they can't get in touch again - giffgaff Jade
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🌟☔🫧Little Sausage Factory🫧☔🌟
(@factory_sausage) reported
from
Northampton, England
@mossgatherer_ Giffgaff. I pay a tenner a month and never get through my data.
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Leigh
(@up_the_north) reported
@O2 hello, I’ve came back to O2 from @giffgaff and after 5 phone calls, 2 PAC codes and numerous promises my old number would be ported over….nothing has happened! It’s been a fortnight now, what is going on? It’s ridiculous customer service