Giffgaff

Giffgaff Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in St Helens, St. Helens, England 03/05/2025 23:30

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Giffgaff outage reports came from the following cities: St Helens and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomLiverpool Phone
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomSt Helens Phone
United KingdomRuncorn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Hayley2020x Hayley J 2020 ❤️ (@Hayley2020x) reported from Liverpool, England

    @giffgaff best email I got today saying as of next month my 25 plan will have 80GB of data b4 it slows down and I really think it should have a limit on it tho

  • gcat1169 Gordon Catterall (@gcat1169) reported from Bryn, England

    @giffgaff. Made complaint via email 9.7. Told a reply within 5 days for reply. It is now 28.7. Any chance of contact being made. First time I’ve had an issue with yrselves. Lack of communication a second bigger issue

  • bikeanddogtrips bikeanddogtrips (@bikeanddogtrips) reported from Seaforth, England

    @Mykiel_B @giffgaff Mike & Jade. I just tried the following. Phone off. Remove sim. Restart phone. Phone off. Re insert SIM. Restart phone. I now have a signal but I don't know why I lost it. Just running some tests. Thank you for your input 😀

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, England

    Why is your signal so poor all across liverpool @giffgaff it's so bad I cant even listen to music on spotify!!

  • HayleyJ2019x ♡♡ Hayley ♡♡ (@HayleyJ2019x) reported from Liverpool, England

    @giffgaff what’s up with your network bcoz my family members top up yesterday and there internet is being slow is it the phones there using or your services

  • gcat1169 Gordon Catterall (@gcat1169) reported from Bryn, England

    @giffgaff Contacted you EARLY July re complaint, eventual customer service response but no response to my complaint. Asked for pac code and was given it and told any credit on account would be lost!!! This credit is what Ive been complaning about for months. OFTEL NEXT STOP

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    Dont choose giffgaff because you cant get a signal anywhere!!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.

  • HouseofScouse 👉🏻 House of Scouse 👈🏻 (@HouseofScouse) reported from Liverpool, England

    . @giffgaff is the worst network ever .... AVOID like the plague

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @giffgaff Never that's me 😛🐱

  • Caseymufc1 Kai Casey (@Caseymufc1) reported from Tyldesley, England

    Giffgaff must be down tonight, not heard out from them ****** tramps

  • rachnozz Rachael Norris (@rachnozz) reported from Liverpool, England

    @giffgaff I’m sorry! I’m a terrible person. I don’t cope well with change.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterSokunbi Mr Misanthrope (@PeterSokunbi) reported

    @giffgaff Good evening. I'm having problem login to my account. I think it may be connected to my phone number been expired. I trying to request a PAC no. Please and thank you.

  • sue_lees Sue Lees 💙 (@sue_lees) reported

    @JElbanhawy @swilkinsonbc Isn't that an issue with Safari & not @giffgaff?

  • THFCjustBrian what ********??? (@THFCjustBrian) reported

    @giffgaff hi, I added a new sim card on Saturday the 3rd but I still don't have any mobile network through, can you help?

  • lnr_blair Eleanor Blair (@lnr_blair) reported

    Switched to voxi/Vodafone as giffgaff don't do voice over WiFi. Now out and unable to log into pokemon go, dunno if it's my signal. Sigh.

  • ingridboring Ingrid (@ingridboring) reported

    @ctimmermann @asda_mobile @giffgaff Giffgaff is fantastic, been on it since 2010 would never go back

  • AmericanQueen22 AmericanQueen (@AmericanQueen22) reported

    @Marvin072535355 @giffgaff @epilepsyaction Maybe get a job, stop scrounging benefits that you don’t need then maybe you’ll be able to go and get a phone on a proper network

  • ctimmermann Carsten Timmermann (@ctimmermann) reported

    Moving to the new SIM card on @asda_mobile is an unbelievable pain in the backside. Better switch to a different provider. My partner has been wasting hours in waiting queues listening to muzak, and speaking to several reps who were all unable to help. I hear @giffgaff is good?

  • JackpWild JackPWild (@JackpWild) reported

    @giffgaff Total joke you won this. You seen reviews online ? I thought you guys where different turns out you've turned into a very very bad version of car phone warehouse..

  • StuartD91164836 Stuart Davis (@StuartD91164836) reported

    @giffgaff failed to respond to an order query. Left out of pocket without a response from your customer service despite best efforts to contact you and fix the issue. Thanks for the additional stress and financial difficulty during a difficult time.

  • JackpWild JackPWild (@JackpWild) reported

    @glynmottershead @giffgaff Good man. Wish I had. Camera issues and they won't repair . Total joke. 9 months old phone.