Giffgaff outages and service status in Chelsfield, England

Problems in the last 24 hours in Chelsfield, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Chelsfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chelsfield, England

The most recent Giffgaff outage reports came from the following cities: Southwark, and Poplar.

City	Problem Type	Report Time
Southwark	Total Blackout	23 days ago
Poplar	Phone	1 month ago
Southwark	Internet	2 months ago
Poplar	Phone	2 months ago
Poplar	Total Blackout	2 months ago
Croydon	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Chelsfield, England

Latest outage, problems and issue reports in Chelsfield and nearby locations:

• 
  Lashan (@LashanStuff) reported 13 minutes ago from Camberwell, England

  @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 13 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Wang Lin (@AzukaFred) reported 16 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported 22 minutes ago from Camberwell, England

  Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

• 
  Agathe (@Agathi0usssss) reported 23 minutes ago from Poplar, England

  @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

• 
  Mr Wellington (@Bukom_Boy) reported 32 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Clive J Goodwin (@CliveJGoodwin) reported 32 minutes ago from Bromley, England

  @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

• 
  Lashan (@LashanStuff) reported 33 minutes ago from Camberwell, England

  @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

• 
  Kay george (@Kaygeor53353208) reported 33 minutes ago from Croydon, England

  Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

• 
  John H (@Johndartspur) reported 38 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  Alvin (@jetsettersw) reported 40 minutes ago from Lambeth, England

  @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

• 
  Neal D'Cruz (@nealdcruz) reported 45 minutes ago from Bromley, England

  @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 46 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  Richard Anthony Lloyd (@richardlloydact) reported 48 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Alvin (@jetsettersw) reported 53 minutes ago from Lambeth, England

  @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

• 
  jacek wojt (@jacekwojt) reported 53 minutes ago from Bromley, England

  @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 59 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 6 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @JakeMUFCSceptic Please drop us a DM, so we can help. - giffgaff Tasbiya

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @cazjj Hi Caz. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 11 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  jake scrivens (@JakeMUFCSceptic) reported 12 minutes ago

  @giffgaff Perhaps you could tell me the category, sub category, and sub sub category that is closest to my issue. That might be 'helpful'. Something which customer support is supposed to be. Be better.

• 
  josh (@ekitiketakaball) reported 12 minutes ago

  @giffgaff your signal is being horrendous, can I have an update?

• 
  kazzie (@kazzie222) reported 15 minutes ago

  @giffgaff Awful customer service , seriously 😡

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 18 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  kazzie (@kazzie222) reported 22 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good