1. Home
  2. Companies
  3. Giffgaff
  4. Basildon, England
Giffgaff

Giffgaff Outage Report in Basildon, Essex, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • fchaps68
    Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Johnfamey
    John Amey (@Johnfamey) reported from Rayleigh, England

    .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Johndartspur
    John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LucisAnno
    Just Andy (@LucisAnno) reported

    @Chris_Pickering #GiffGaff is quite good but it uses O2 network and signal not good where we are. Hence why I switched to EE

  • makelifefun1
    Brenda Hughes (@makelifefun1) reported

    @giffgaff my daughters phone has no signal ongoing for the last hour is there an issue

  • EarlOfSidmouth
    Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🏳️‍🌈 (@EarlOfSidmouth) reported from Sidmouth, England

    @giffgaff hello. My 4g has been down all afternoon so phone is essentially defunct if I leave the house. What’s the problem?

  • jacksegon_
    Jack (@jacksegon_) reported

    @giffgaff that slow I couldn’t even tag you

  • Companyshekeeps
    SS (@Companyshekeeps) reported

    @giffgaff Hi, I have a phone with a GiffGaff sim but it says no service. Tried contacting via your site. Please can you help? I can't receive any calls or messages

  • M0KPH
    Phil - M0KPH (@M0KPH) reported

    @giffgaff I just clicked Forgot My Password. I received an email which had a button Reset My Password. However, pressing this just takes me to the general Login Screen with no option to change password!

  • RumbaRebel11
    Harassed 🏁♀️Adult human female (@RumbaRebel11) reported

    @RISE_UP_2001 I'm coastal too so I found out whose transmitters were where and got a SIM which uses their network (SIM giffgaff which uses Telefonica who had a mast on the nearest church). Exceptionally good service with no issues. Other networks are terrible.

  • escapethecampus
    evilempireltd (@escapethecampus) reported

    @giffgaff Sub-optimal customer service. After a week and still waiting for a replacement SIM card. Tried to get a PAC code to migrate to a non-gimmicky mobile carrier but they won't let me either. Case 210901-002044

  • c_wamagata
    cwamagata (@c_wamagata) reported

    @giffgaff I am having problems with slow internet. I am on full speed. But it’s been horrible. Kindly assist

  • jenni_fowler
    Jenni Fowler (@jenni_fowler) reported

    @giffgaff Really bad mobile internet in DN7 area for past few days but nothing reported? Is there a mast problem?