Giffgaff outages and service status in Basildon, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basildon, England
The most recent Giffgaff outage reports came from the following cities: Basildon, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Total Blackout | 1 month ago |
|
South Benfleet
|
Total Blackout | 2 months ago |
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South Benfleet
|
Phone | 2 months ago |
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South Benfleet
|
Phone | 2 months ago |
|
Wickford
|
Wi-fi | 5 months ago |
|
Southend-on-Sea
|
Phone | 1 year ago |
Community Discussion
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Giffgaff Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
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Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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John Amey (@Johnfamey) reported from Rayleigh, England.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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John H (@Johndartspur) reported from Gravesend, England@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Desai (@AmitDesai1978) reported2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!
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zaf (@zaffyzak) reportedWhat ******** is wrong with your network today????? @giffgaff
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Stina blackstenius 2026 BDO 🔜🙏🏽 (@stinaswvg) reported10 p/m on a phone (probably just the sim only) is possible maybe only on giffgaff cause every other network even three (best network btw) is at least 12 pound monthly for the cheapest plan with no add ons
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kakarot (@kakarotx92) reported@giffgaff what sort of network cuts your internet just because one is in a call..... ******* piss take.
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Colin MacRae 🇺🇦 (@colinmac7) reported@giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?
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Chris Tait (@chris_tait) reported@O2 @giffgaff hi, I’ve been experiencing service issues on the giffgaff network in Stowmarket area for nigh on a week now. Service status on both your pages state there’s a phone mast issue but should be able to do all the usual things, however you can’t. ETA on fix?
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giffgaff (@giffgaff) reported@JakeMUFCSceptic Please drop us a DM, so we can help. - giffgaff Tasbiya
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Adil (@AKolil) reported@techtoby__ Get an eSim from a different network and switch around when the internets slow or down. I’ve got unlim EE physical sim and giffgaff eSim as a backup👌
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TheDePINCat 🐈🌐 (@TheDePINCat) reported.@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.
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giffgaff (@giffgaff) reported@gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann