Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 3 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Wang Lin (@AzukaFred) reported 10 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  PG tweets (@PaulGrayburn) reported 13 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  John H (@Johndartspur) reported 16 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  John Amey (@Johnfamey) reported 18 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  Fiona Chapman**••..** (@fchaps68) reported 22 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  Richard Anthony Lloyd (@richardlloydact) reported 26 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Gezza (@JelllyBeaan) reported 43 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Mr Wellington (@Bukom_Boy) reported 59 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 60 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eddie Allegro (@AllegroEddie) reported 4 minutes ago

  @giffgaff I'm a new customer transferring over from O2. I've been told that everything should happen tomorrow. I've a really stupid question... Do I put your new SIM into my phone now or wait until tomorrow?

• 
  Fergus Kiely (@fergus_kiely) reported 5 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @LumosZhang26297 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Bobo Li (@Jushbo779) reported 12 minutes ago

  giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

• 
  Alex Wheatley (@thealexbear) reported 13 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

• 
  svengali (@_imey) reported 15 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  Custom Wedding Portraits (@LoveFrameStudio) reported 17 minutes ago

  Giffgaff is cancelling users' SIM services, and many customers are unable to get a refund—this is terrible!

• 
  kelly (@purple_dragon25) reported 18 minutes ago

  @giffgaff Thing is it's not sorted, the app doesn't work.

• 
  Andy J (@Soooperpigdog) reported 24 minutes ago

  @giffgaff @EPatroits31000 You'd have thought UK Patriot lots of numbers, would have made it his patriotic duty to keep an eye on the service checker..

• 
  伐无道！ (@hungxuto110236) reported 26 minutes ago

  @giffgaff giffgaffIf you are not providing the service, please refund my prepaid amount. Thank you.