Giffgaff

Giffgaff Outage Report in Basildon, Essex, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Basildon, Essex, England 11/15/2025 06:35

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (66%)

    Wi-fi (66%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Basildon, Essex, England

The most recent Giffgaff outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • fchaps68 Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Johnfamey John Amey (@Johnfamey) reported from Rayleigh, England

    .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • eactnowuk EActNowUK #fightpovertynotpoorpeople (@eactnowuk) reported

    @Porlocking I just want a damn refund, I can't even CALL them cos my signal drops out so often. All I want iss for them to give me the money they took DESPITE being aware the mast was broken AGAIN. Then I can use my Giffgaff SIM straight away. I rely on a good call service, and this ain't it

  • HarryReynoldson Harry Reynoldson (@HarryReynoldson) reported

    @giffgaff I’ve had no service for 48hrs+, had no reply on the app and email. Can anyone help out?

  • clydey1 Deb Corry (@clydey1) reported

    @giffgaff hi still waiting for a response. Did a simswap as requested 48 hours later still not active. Im self employed haventbeen able to work. Please help

  • DrHydeous David Cantrell (@DrHydeous) reported

    @axemonkey Try fixing it by telling giffgaff a brand new email address, and then once they've sent something to that tell them the correct one again. Maybe that will shake some broken config out at their end.

  • NiceGuyKenny Kenneth (@NiceGuyKenny) reported

    We should **** three off and get giffgaff. That’ll learn em.

  • jon87152705 Jon Jon (@jon87152705) reported

    @giffgaff DPD Has just collected the apple phone He did not give me my Samsung S10+ Phone as he did not have it. If my S10+ does not arrive today I wish to decline your offer of £50 compensation and demand £100 in compensation for this awful experience.

  • itsruagain 🌻 Ru (@itsruagain) reported

    @mancubeza Ohh that makes sense now 🥲 Yeah Giffgaff is great, I’ve never had any issues with it and have been using it for years! I found the cheapest thing to do with phones is buy cash, or on a 3 part 0 interest payment plan, and then just do protect my bubble & a sim only package

  • irish_tynes Sarah Smith (@irish_tynes) reported

    @giffgaff terrible signal these last few days in wallsend NE28 - is this because of the telephone pole fire?

  • mrLawkey Lucky not Dube (@mrLawkey) reported

    Wtf is wrong with giffgaff this night of all nights🤦🏾

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @StarfallGodiva Oh no, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya