Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Giffgaff outage reports came from the following cities: Southend-on-Sea.

City	Problem Type	Report Time
Southend-on-Sea	Internet	16 days ago
Basildon	Total Blackout	5 months ago
South Benfleet	Total Blackout	5 months ago
South Benfleet	Phone	5 months ago
South Benfleet	Phone	5 months ago
Wickford	Wi-fi	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Wang Lin (@AzukaFred) reported 6 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Fiona Chapman**••..** (@fchaps68) reported 10 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 15 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Gezza (@JelllyBeaan) reported 18 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Richard Anthony Lloyd (@richardlloydact) reported 30 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  John Amey (@Johnfamey) reported 36 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  PG tweets (@PaulGrayburn) reported 43 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 50 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  John H (@Johndartspur) reported 52 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  Mr Wellington (@Bukom_Boy) reported 58 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @Mishishell No problem, Michelle - giffgaff Hannah

• 
  Happy BTS Year⁷💜 (@Zeel_BTS) reported 8 minutes ago

  Why didn't I get the UK alert that the whole nation got? Does Giffgaff suck that bad?

• 
  Maimuna (@Maimuna5371) reported 8 minutes ago

  @Crypto_Fiona777 @giffgaff Your explanation help me to understand

• 
  Leila - レイラ (@twistedhumanoid) reported 10 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  Simon (@Simonli127) reported 10 minutes ago

  @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

• 
  Baluster (@baluster57785) reported 13 minutes ago

  @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .

• 
  JupitersBindi (@JupitersBindi) reported 15 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah

• 
  Ella-jane Field (@EllaaNurse) reported 16 minutes ago

  @giffgaff site says i can only add credit. i want to buy a plan. brings this up but also wont let me press anything. paypal also not working. Don’t have any other devices.

• 
  Baluster (@baluster57785) reported 18 minutes ago

  @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.