Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Giffgaff outage reports came from the following cities: Southend-on-Sea.

City	Problem Type	Report Time
Southend-on-Sea	Internet	6 days ago
Basildon	Total Blackout	4 months ago
South Benfleet	Total Blackout	5 months ago
South Benfleet	Phone	5 months ago
South Benfleet	Phone	5 months ago
Wickford	Wi-fi	8 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  John H (@Johndartspur) reported 2 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  John Amey (@Johnfamey) reported 8 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  PG tweets (@PaulGrayburn) reported 11 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Fiona Chapman**••..** (@fchaps68) reported 15 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  Wang Lin (@AzukaFred) reported 17 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Gezza (@JelllyBeaan) reported 34 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Richard Anthony Lloyd (@richardlloydact) reported 36 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 49 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 53 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Mr Wellington (@Bukom_Boy) reported 56 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  yakky lew (@jac562006) reported 6 minutes ago

  @giffgaff You are a greedy merchant; your king ought to hang you. If he fails to understand the people's rage, then he deserves to meet the same fate as Louis XVI.

• 
  Blair James Lennon (@blairlennon) reported 7 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  Ella-jane Field (@EllaaNurse) reported 7 minutes ago

  @giffgaff site says i can only add credit. i want to buy a plan. brings this up but also wont let me press anything. paypal also not working. Don’t have any other devices.

• 
  Tyler ✨ (@tylerwilliamely) reported 7 minutes ago

  @giffgaff I’ve moved over to a eSIM but have no signal, phone calls or messages nor is my data working

• 
  deb murray (@iron1wag) reported 9 minutes ago

  @giffgaff struggling to top my elderley mothers phone up. purchased top up but unable to get it on her phone please help

• 
  heilier (@HHeilier) reported 11 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  rae (@Echo38N) reported 11 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

• 
  iovz (@iovz_null) reported 11 minutes ago

  @giffgaff Absolute scam company. DO NOT use giffgaff. They just mass-banned tens of thousands of overseas accounts (especially Chinese users) with zero warning. Long-term roaming? Suddenly “against terms”. Account terminated. Remaining balance? Gone. Referral rewards? Stolen. Customer service just copy-pastes the same ****** clause and tells you to **** off. These greedy parasites milked people for years with cheap UK numbers, then when it suited them they flipped the table, locked everyone out and kept the money. No refunds. No negotiation. Just pure theft dressed up as “policy”. giffgaff is not a mobile network. It’s a blackhole for your money. Once they decide you’re no longer profitable or convenient, they will destroy your number and pocket every last cent you prepaid. Stay ******** away. There are better options that don’t rob you the moment you stop being useful to them. Never trust this company. Never give them a single pound.

• 
  Searán (@shaxmack) reported 12 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @Michael70481373 Unfortunately, this is not something we can investigate further through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya