Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

Giffgaff signals over the past 24 hours, with local activity from Basildon, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Basildon, England

The most recent Giffgaff outage reports came from the following cities: Southend-on-Sea.

City	Problem Type	Report Time
Southend-on-Sea	Internet	26 days ago
Basildon	Total Blackout	5 months ago
South Benfleet	Total Blackout	5 months ago
South Benfleet	Phone	5 months ago
South Benfleet	Phone	5 months ago
Wickford	Wi-fi	8 months ago

Community Discussion

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Wang Lin (@AzukaFred) reported 8 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Richard Anthony Lloyd (@richardlloydact) reported 8 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 11 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  John H (@Johndartspur) reported 11 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  Richard Anthony Lloyd (@richardlloydact) reported 12 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Mr Wellington (@Bukom_Boy) reported 13 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  John Amey (@Johnfamey) reported 36 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  PG tweets (@PaulGrayburn) reported 42 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Gezza (@JelllyBeaan) reported 43 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Fiona Chapman**••..** (@fchaps68) reported 54 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leila - レイラ (@twistedhumanoid) reported 2 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  Diablo (@ARRelectech) reported 6 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @satoshi49192836 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  billy horan (@billyhoranuk) reported 10 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Baluster (@baluster57785) reported 12 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

• 
  loo58 (@moaningminnie58) reported 14 minutes ago

  @giffgaff HELP 2 months now renew failed cant login now what?

• 
  RealEyezRealise (@EyezRealise) reported 15 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  Aly&AJ Shady Facts (@SITINHELLWITHU_) reported 16 minutes ago

  @mythical_kat The uk isn’t real what do you mean a cell service provider is called giffgaff 😭

• 
  Rhoda (@UkRhoda) reported 19 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  Stu 🇬🇧 (@vis_unita) reported 21 minutes ago

  @steabb73 So the phone and calls plan from Vodafone is crap? I figured that so maybe I should just move my business phone to giffgaff or some such plan and connectivity will cease to be a problem?