Giffgaff outages and service status in Basildon, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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John Amey (@Johnfamey) reported from Rayleigh, England.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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John H (@Johndartspur) reported from Gravesend, England@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Diablo (@ARRelectech) reportedYour service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff
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Hamza Butt (@hrbuttpk) reportedBad bad bad service in CBG. @giffgaff
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giffgaff (@giffgaff) reported@MarkSparx2 If the live chat has cut off Mark, and you've been referred to our agents, it may be that the keywords used suggested an account issue and not a phone issue. Please try this again to speak to our live chat team. - giffgaff Jeanette
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Josh Jackson (@IamJoshJackson) reportedHey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.
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MagnoliaLab (@lovezihuatanejo) reported@zzwinwinwin Giffgaff mass-banning user SIM cards is straight-up robbery and completely illegal. I fully support you guys filing a complaint with Ofcom!
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Ilanth1 (@ilanth1) reported@Officially_Kriz Bro these people are just capping. I pay £15 on giffgaff every month for unlimited data and I have 3 phones and 2 laptops. Never have I ever had ti manage data or do anything.
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Blair James Lennon (@blairlennon) reported@giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now
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KnowYourSelf (@kindanew) reported@ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.
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Fergus Kiely (@fergus_kiely) reported@giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.
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LuciaLatinaGomez (@TheLuciaGomez) reported@giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO