Giffgaff outages and service status in Basildon, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basildon, England
The most recent Giffgaff outage reports came from the following cities: Basildon, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Total Blackout | 1 month ago |
|
South Benfleet
|
Total Blackout | 2 months ago |
|
South Benfleet
|
Phone | 2 months ago |
|
South Benfleet
|
Phone | 2 months ago |
|
Wickford
|
Wi-fi | 5 months ago |
|
Southend-on-Sea
|
Phone | 1 year ago |
Community Discussion
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Giffgaff Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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John H (@Johndartspur) reported from Gravesend, England@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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John Amey (@Johnfamey) reported from Rayleigh, England.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.
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Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Karen SwimSwim (@KarenSwimSwim) reported@giffgaff URGENT FRAUD – My giffgaff SIM appears to have been fraudulently transferred to another device today. My phone suddenly lost service and I can no longer log into my account. Please immediately suspend the SIM and lock the account to prevent misuse. ***417
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Pete Lawson (@stitch_83) reportedRaised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….
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nelly77 💙 (@nelster77) reported@Laughing_Gravy @O2 @giffgaff Ive been on giffgaff for many many years and recently noticed signal in many areas are poor,thinking of switching.
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LuciaLatinaGomez (@TheLuciaGomez) reported@giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO
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Colin MacRae 🇺🇦 (@colinmac7) reported@giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?
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ฅ^•ﻌ•^ฅ (@makingdemands) reportedwtf is giffgaff
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AM (@itsmeitsmeandy) reported@giffgaff hello i am having major issues with bt i am now paying out of contract prices with them and they wont let me cancel my landline unless i renegotiate a contract with them which i no longer wish to do. is there any phone number to talk to someone about a one switch move ?
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GTM (@gibbmc) reported@BladeoftheS Really people need to shop around and use mobile networks like giffgaff who use the 02 network 100GB unlimited calls and texts for £20 Which is half the price as 02 for the same deal
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giffgaff (@giffgaff) reported@Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya
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Bob McLobb (@BMclobb) reported@andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs