Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Giffgaff outage reports came from the following cities: Southend-on-Sea.

City	Problem Type	Report Time
Southend-on-Sea	Internet	25 days ago
Basildon	Total Blackout	5 months ago
South Benfleet	Total Blackout	5 months ago
South Benfleet	Phone	5 months ago
South Benfleet	Phone	5 months ago
Wickford	Wi-fi	8 months ago

Community Discussion

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 4 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Mr Wellington (@Bukom_Boy) reported 10 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  John Amey (@Johnfamey) reported 11 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  Fiona Chapman**••..** (@fchaps68) reported 17 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  PG tweets (@PaulGrayburn) reported 25 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Wang Lin (@AzukaFred) reported 31 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Gezza (@JelllyBeaan) reported 35 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Richard Anthony Lloyd (@richardlloydact) reported 45 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 57 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  John H (@Johndartspur) reported 59 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shark peppers (@yhm505037470433) reported 4 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.

• 
  loo58 (@moaningminnie58) reported 6 minutes ago

  @giffgaff HELP yet another nonth & auto renew failed & wont take payment

• 
  loo58 (@moaningminnie58) reported 6 minutes ago

  @giffgaff HELP 2 months now renew failed cant login now what?

• 
  Patrick Reddy (@patrickjreddy) reported 7 minutes ago

  @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

• 
  deb murray (@iron1wag) reported 8 minutes ago

  @giffgaff struggling to top my elderley mothers phone up. purchased top up but unable to get it on her phone please help

• 
  👑Tie Toll 👑 (@Sweetestapplezz) reported 15 minutes ago

  To be honest, since covid no self respecting person in London has used O2, or the other cheap one. We all use EE or GiffGaff, signal still **** but wayyy better 👌🏿

• 
  Signius (@SigniusNetworks) reported 16 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  loo58 (@moaningminnie58) reported 20 minutes ago

  @giffgaff newish customer now reg blind I need help badly can I talk to someone?

• 
  Ricky Thompson (@RickyTh89191902) reported 24 minutes ago

  @EPatroits31000 @giffgaff Since virgin took over o2 the Internet gone ****

• 
  Behram Qazi 🇵🇰 🇨🇦 (@DeafMango) reported 27 minutes ago

  Hello people at @giffgaff 👋🏽 I just bought a sim and plan, and have no access to data or cellular service. Please help, thank you 🙏🏽