Giffgaff outages and service status in Basildon, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Giffgaff outage reports came from the following cities: Basildon, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Total Blackout | 1 month ago |
|
South Benfleet
|
Total Blackout | 2 months ago |
|
South Benfleet
|
Phone | 2 months ago |
|
South Benfleet
|
Phone | 2 months ago |
|
Wickford
|
Wi-fi | 5 months ago |
|
Southend-on-Sea
|
Phone | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
-
PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
-
Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
-
John H (@Johndartspur) reported from Gravesend, England@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
-
John Amey (@Johnfamey) reported from Rayleigh, England.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.
-
Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
-
Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
-
Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
-
Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
-
Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
-
TheDePINCat 🐈🌐 (@TheDePINCat) reported.@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.
-
PhilC (@gibberingphil) reported@Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.
-
Meady (@Meady19Meady) reported@EE @JordanRichmond Tbf EE has gone so far down the pan even considering leaving them myself giffgaff is so much cheeper and you deal with less rubbish as well
-
Jamie Mawhinney (@mawhinneyjamie2) reported@giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract
-
Pete Lawson (@stitch_83) reported@giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!
-
giffgaff (@giffgaff) reported@HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade
-
James (@James4467613528) reported@finchyid1710 @beverleyturner A child can still buy a Fanta tho with no id, this is you cant have any until you verify, Not like a kid friendly version where you can still do some things it's just prove it or loose it, on device, instead of through the service you are using. For example giffgaff blocks adult content until you prove you are over 18. Some isp's block illegal sites. This doesn't need to be on device because if apple can do it, then why shouldn't samsung do it for their tvs which can also access illegal sites or porn these days. BUT, I have come to the conclusion that we've gone to far not parenting kids properly surrounding the internet and the gov has no choice or feels it has no choice, to do these things, Saying that there is no law for this kind of thing to be on-device so apple really has no reason to do it unless they know something we don't (likely)
-
giffgaff (@giffgaff) reported@fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2
-
giffgaff (@giffgaff) reported@JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade
-
Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported@giffgaff Ok you will be losing a long time customer.