Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Richard Anthony Lloyd (@richardlloydact) reported 12 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  PG tweets (@PaulGrayburn) reported 18 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Wang Lin (@AzukaFred) reported 18 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Richard Anthony Lloyd (@richardlloydact) reported 19 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Fiona Chapman**••..** (@fchaps68) reported 23 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  Gezza (@JelllyBeaan) reported 38 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  John Amey (@Johnfamey) reported 43 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  Mr Wellington (@Bukom_Boy) reported 47 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 49 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  John H (@Johndartspur) reported 59 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Desai (@AmitDesai1978) reported 4 minutes ago

  2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!

• 
  G (@esnw33430) reported 5 minutes ago

  @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

• 
  Stina blackstenius 2026 BDO 🔜🙏🏽 (@stinaswvg) reported 7 minutes ago

  10 p/m on a phone (probably just the sim only) is possible maybe only on giffgaff cause every other network even three (best network btw) is at least 12 pound monthly for the cheapest plan with no add ons

• 
  Jay (@Piercedtradie) reported 8 minutes ago

  @EE @bazsharp I went to giffgaff because of EE's terrible Indian customer service. Constantly ****** everything up.

• 
  Carl Wills (@carlwills85) reported 12 minutes ago

  @giffgaff I'm in central london and getting no signal. Tried phone on and off etc and all the usual bits. Any idea what's happening?

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 14 minutes ago

  @giffgaff Ok you will be losing a long time customer.

• 
  Rambling Rosey (@child2mann) reported 15 minutes ago

  @MarinaPurkiss @EE Sign up to Martin Lewis' MoneySavers website and get his weekly email full of latest offers and practical help similar to Which but free. EE has bad customer service. I have a SIM from GiffGaff that costs me £10 a month but I am a light user

• 
  heather ττ ⌐🆇-🆇 (@heather11666) reported 15 minutes ago

  @YvonneM28 @Holz_mfc Same here with giffgaff which just like Sky uses the O2 network. Am considering switching to 3 network (maybe Smarty) to see if it works any better.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 17 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  ShazzBakes (@ShazzBakes) reported 17 minutes ago

  @TrickyMcKicky I've 197 lines of data (still awaiting network from 20). GiffGaff, Tesco, iD, Virgin: some named that + "O2" or "EE" but most didn't. So I can't sort properly unless the actual provider is listed. There are 4 Three customers who DID get the alert. So it wasn't a complete ****-up.