Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  John H (@Johndartspur) reported 2 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  PG tweets (@PaulGrayburn) reported 3 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 6 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Fiona Chapman**••..** (@fchaps68) reported 13 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 14 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 18 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Mr Wellington (@Bukom_Boy) reported 20 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Wang Lin (@AzukaFred) reported 37 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  John Amey (@Johnfamey) reported 41 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  Gezza (@JelllyBeaan) reported 58 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @KielyFergus Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  Eddie Allegro (@AllegroEddie) reported 5 minutes ago

  @giffgaff I'm a new customer transferring over from O2. I've been told that everything should happen tomorrow. I've a really stupid question... Do I put your new SIM into my phone now or wait until tomorrow?

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 6 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  Steve (@alpherah) reported 7 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  sable (@SableVex) reported 8 minutes ago

  @madcow42 @dbcxptures I’ve seen a few say about price, idk about that I just do like £15 a month payg and it does me. But yea I think giffgaff runs on o2, that’s who I was with and yea same absolute ziggy ****.

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark

• 
  Maimuna (@Maimuna5371) reported 11 minutes ago

  @Crypto_Fiona777 @giffgaff Your explanation help me to understand

• 
  Lord Miles Spencer LLB (@lordspencer) reported 15 minutes ago

  @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

• 
  Emily Lay (@emsywemsy10) reported 17 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

• 
  Tyler ✨ (@tylerwilliamely) reported 22 minutes ago

  @giffgaff I’ve moved over to a eSIM but have no signal, phone calls or messages nor is my data working