Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Giffgaff outage reports came from the following cities: Basildon, and South Benfleet.

City	Problem Type	Report Time
Basildon	Total Blackout	2 months ago
South Benfleet	Total Blackout	2 months ago
South Benfleet	Phone	2 months ago
South Benfleet	Phone	2 months ago
Wickford	Wi-fi	5 months ago
Southend-on-Sea	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Richard Anthony Lloyd (@richardlloydact) reported 3 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 14 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Wang Lin (@AzukaFred) reported 20 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  John H (@Johndartspur) reported 22 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  Mr Wellington (@Bukom_Boy) reported 28 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Gezza (@JelllyBeaan) reported 32 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  John Amey (@Johnfamey) reported 48 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 50 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Fiona Chapman**••..** (@fchaps68) reported 51 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  PG tweets (@PaulGrayburn) reported 54 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

• 
  Welsh Law (@WelshPatriot100) reported 6 minutes ago

  @giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service

• 
  Warlord (@Evilmonkeyfart) reported 8 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  Warlord (@Evilmonkeyfart) reported 14 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider

• 
  Ilanth1 (@ilanth1) reported 14 minutes ago

  @Officially_Kriz Bro these people are just capping. I pay £15 on giffgaff every month for unlimited data and I have 3 phones and 2 laptops. Never have I ever had ti manage data or do anything.

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah

• 
  Bob McLobb (@BMclobb) reported 21 minutes ago

  @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

• 
  ثاقب🇮🇹 (@boujeeasshoe) reported 21 minutes ago

  giffgaff you are the worst phone provider in the country i SWEARRR. like why are you never working ??

• 
  Lord Miles Spencer LLB (@lordspencer) reported 23 minutes ago

  @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now