Giffgaff

Giffgaff Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS16.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Basildon, Essex, England 04/06/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Wi-fi (29%)

    Wi-fi (29%)

  3. Phone (22%)

    Phone (22%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Giffgaff outage reports came from the following cities: London, Upminster and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • Johnfamey John Amey (@Johnfamey) reported from Rayleigh, England

    .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • fchaps68 Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • dvsndivision dvsn (@dvsndivision) reported

    @rebeccapee103 @giffgaff Hiya @rebeccapee103, I would kindly advise against publishing your number on Twitter in the screenshot. If you cannot login to your giffgaff account, try in Incognito or another web browser like Firefox! x

  • melroykazoole Melroy (@melroykazoole) reported

    @giffgaff I've been with you for over 10 years and never had a problem, but last few months my signal and Internet coverage has been appalling... what's going on???

  • lucky1uke_ Luke Wilson (@lucky1uke_) reported

    @giffgaff I was delivered an empty cardboard box instead of a phone on 7th December. Customer service is rubbish and I am no closer to understanding when/if I will ever get my money back. Please reconsider buying from giffgaff, they are the worst company I have ever dealt with.

  • Robz116 Robz1 (@Robz116) reported

    @catchagem_ 3G have 100gb for 12£ much better deal although there internet is dog **** compared to like giffgaff

  • seatzie Darren Seaton (@seatzie) reported

    @MelissaByJovi @giffgaff I had that problem with the first one a few years ago but the couple since have been in the 90s, I got one in May there that was 97%

  • nickofmn0506 Nick Oliver 🇬🇧 (@nickofmn0506) reported

    @giffgaff Would be better keeping up with providing a proper service in the areas that have been affected for weeks!

  • Jasperwrites Jasper (@Jasperwrites) reported

    @giffgaff hello, have had no network signal on my phone since late last night, no idea why unfortunately. My wife also on Giffgaff but hers is working fine. Have tried everything from restarts to enabling SIM and disabling to removing sim and replacing. Any other ideas?

  • JeromeInnocenti Jerome Innocenti (@JeromeInnocenti) reported

    @giffgaff payment systems are down?

  • Warpstr Elliott Ward (@Warpstr) reported

    @giffgaff After switching I've had no problems with your network until today. 4G and phone signal dropping out entirely.

  • billyk_the BillyK: The Opinion (@billyk_the) reported

    @MrAndrewMore Ordered a new sim card from giffgaff for an emergency phone for a family member. 2 weeks ago. Giffgaff are usually brilliant. Postal workers strike. Posties are holding our lives to ransom.