1. Home
  2. Companies
  3. Giffgaff
  4. Basildon
Giffgaff

Giffgaff outages and service status in Basildon, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent Giffgaff outage reports came from the following cities: Basildon, and South Benfleet.

CityProblem TypeReport Time
Basildon Total Blackout 1 month ago
South Benfleet Total Blackout 1 month ago
South Benfleet Phone 1 month ago
South Benfleet Phone 1 month ago
Wickford Wi-fi 4 months ago
Southend-on-Sea Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Johnfamey
    John Amey (@Johnfamey) reported from Rayleigh, England

    .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

  • Johndartspur
    John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • fchaps68
    Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • dougshaw1
    Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

  • CarnorJax87
    Jax (@CarnorJax87) reported

    Anyone on Giffgaff... Is your service down?

  • Si_67
    Si (@Si_67) reported

    @O2 It's 2026, and you can't even repair a broken mast in order to restore a mobile phone signal to a village of 17000 people. Reluctantly, PAC obtained. Such a shame after some 30 years of being with your network (Cellnet, BT Cellnet, Genie, O2, Tesco Mobile & Giffgaff). Bye👋

  • point0fentry
    Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported

    @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

  • WhoDeyFromUK
    Who Dey From UK (@WhoDeyFromUK) reported

    @giffgaff full signal and 4G yet mobile internet is not working… y’all having issues?

  • chris_tait
    Chris Tait (@chris_tait) reported

    @O2 @giffgaff hi, I’ve been experiencing service issues on the giffgaff network in Stowmarket area for nigh on a week now. Service status on both your pages state there’s a phone mast issue but should be able to do all the usual things, however you can’t. ETA on fix?

  • mmordecai
    Mark Mordecai (@mmordecai) reported

    @giffgaff I am still paying off my refurbished IPhone 14 and the camera is no longer working, have tried lots of different things, apparently it’s a known issue and when I run the serial number through Apple website, they said it has previously been sorted for this

  • S3R7XO
    S3R7XO (@S3R7XO) reported

    ****** got giffgaff as service 😭😭😭😭

  • guidoacasa
    ***** Acasa (@guidoacasa) reported

    @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

  • TheBossnME
    Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...