Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  John Amey (@Johnfamey) reported 7 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  Fiona Chapman**••..** (@fchaps68) reported 10 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 12 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 23 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Gezza (@JelllyBeaan) reported 27 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Wang Lin (@AzukaFred) reported 30 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Richard Anthony Lloyd (@richardlloydact) reported 31 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  John H (@Johndartspur) reported 34 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  Mr Wellington (@Bukom_Boy) reported 44 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  PG tweets (@PaulGrayburn) reported 47 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan (@cto_block) reported 6 minutes ago

  @giffgaff your service in Central London is abysmal, absolutely unusable - embarassing

• 
  GAZ BE ROTTEN (@WillmerGA) reported 8 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  Emily Lay (@emsywemsy10) reported 8 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 15 minutes ago

  @giffgaff Trying to top up my mum's phone but you **** app has logged me out AGAIN. Can't log on because of the two factor bullshit sending a code to my other phone. You are ******* useless, your app is ******* useless.

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @wife_squirt You must help you father remember his email address then soi he can reset his password and log in as you have said yourself that he does not have the info he's required to provide for UK GDPR laws. So you must help him access his account via his email. - giffgaff Gavin

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 19 minutes ago

  @giffgaff that's it **** off. I'm getting a couple of EE sims as your app, your service and YOU are ******* useless. A waste of ******* time and effort. ******* clowns.

• 
  Warlord (@Evilmonkeyfart) reported 19 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider

• 
  John Bull (@54JohnBull) reported 20 minutes ago

  @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann

• 
  Maimuna (@Maimuna5371) reported 24 minutes ago

  @Crypto_Fiona777 @giffgaff Your explanation help me to understand