Giffgaff

Giffgaff Outage Report in Basildon, Essex, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Basildon, Essex, England 09/16/2025 05:55

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Wi-fi (23%)

    Wi-fi (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Giffgaff outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • Johnfamey John Amey (@Johnfamey) reported from Rayleigh, England

    .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • fchaps68 Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • At_The_Edge_ Nobody's Hero (@At_The_Edge_) reported

    @giffgaff I joined recently and am surprised to find a charge for a text that was never made, sent information to CS but like talking to a brick wall!

  • Euroboy5580 Running monkey (@Euroboy5580) reported

    @uk_domain_names Use GiffGaff or Tesco instead - they both use O2’s network.

  • Becca_WinterOT Becca Winter (@Becca_WinterOT) reported

    @giffgaff hi I cant seem to buy a goodybag or credit due to ‘gremlins’ on multiple browsers. Help please, I need to call someone this evening!

  • sparrowhawk28 Ruth Fitch (@sparrowhawk28) reported

    @uk_domain_names @demented_tj Isn't GiffGaff on the O2 network? They do SIM only and have good online (community) support.

  • musichqhull Darren Bunting (@musichqhull) reported

    So I left my @giffgaff phone at home so struggling on using my @tescomobile 'work' phone for internet at the @ORileys2 its such a slow service compared to the Giffgaff one -.-

  • Ayy__Mumin Mumin (@Ayy__Mumin) reported

    @_Leena_xo Giffgaff is good but their data figures didn't add up after I changed monthly plan. Voxi is good aswell unlimited data on social media as long as you have data. Bars/signal good for both from my experience.

  • William52816297 William Porter (@William52816297) reported

    @giffgaff Hi! Are you able to answer customer service questions here? I have an unused goodybag that I’d like a refund on.

  • lfcmossy @LfcMossy (@lfcmossy) reported

    @Mykiel_B @giffgaff Thanks for replying. I cancelled it the week before last and the app said that it was all done and I had nothing more to do. It’s just disappointing that you follow the steps on the app and they still don’t manage to get the it right. Very poor service.

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @ScotRamsay @giffgaff Must be a glitch or a delay in the network.

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @Angel51133622 @giffgaff Giffgaff has never had a call centre. It’s an online based service only. Agents will get back to you ASAP.