Giffgaff outages and service status in Basildon, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basildon, England
The most recent Giffgaff outage reports came from the following cities: Basildon, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Total Blackout | 2 months ago |
|
South Benfleet
|
Total Blackout | 2 months ago |
|
South Benfleet
|
Phone | 2 months ago |
|
South Benfleet
|
Phone | 2 months ago |
|
Wickford
|
Wi-fi | 5 months ago |
|
Southend-on-Sea
|
Phone | 1 year ago |
Community Discussion
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Giffgaff Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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John Amey (@Johnfamey) reported from Rayleigh, England.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.
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Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
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Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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John H (@Johndartspur) reported from Gravesend, England@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Ancestral_Spirit (@Ancy_Spirit) reported@FyrFrames @DoesItPlay1 This is the part I don't understand. I am on a pay as you go with Giffgaff and mine worked, he's on the same pay as you go deal as mine, his doesn't work 🤷
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giffgaff (@giffgaff) reported@Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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Mark1165 (@MarkC1165) reported@giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.
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jake scrivens (@JakeMUFCSceptic) reported@giffgaff am trying to check my voicemail from the U.S.A. this is impossible with your service. None of the options work. Send me a plus44 number where i can access my voicemail.
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K!mpossible 💙 (@BubbaBubs2007) reported@giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?
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MrRee (@MrReeSolutions) reported@oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.
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Simon Howard (@essjayaitch) reported@AndrewRangerMP I just read your report on mobile coverage in Wrexham. Are you aware that Tesco and Giffgaff both use the O2 network and therefore their performance should be no different? Also, Three and Vodafone customers can now use each others network since they were merged
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giffgaff (@giffgaff) reported@KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2
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S3R7XO (@S3R7XO) reported****** got giffgaff as service 😭😭😭😭