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Giffgaff

Giffgaff outages and service status in Basildon, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent Giffgaff outage reports came from the following cities: Southend-on-Sea.

CityProblem TypeReport Time
Southend-on-Sea Internet 13 days ago
Basildon Total Blackout 4 months ago
South Benfleet Total Blackout 5 months ago
South Benfleet Phone 5 months ago
South Benfleet Phone 5 months ago
Wickford Wi-fi 8 months ago

Community Discussion

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Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Johnfamey
    John Amey (@Johnfamey) reported from Rayleigh, England

    .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Johndartspur
    John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • fchaps68
    Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • dougshaw1
    Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • jtbbtnt54249
    homelander (@jtbbtnt54249) reported

    @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?

  • yo_tom_o
    Tom (@yo_tom_o) reported

    @ljupc0 @giffgaff Been central London and countryside, 5g in both cases, can't stream a reel without buffering constantly, websites take forever to load. Swear it wasn't this bad last time I was in the UK

  • Tupac_19961996
    Pac Amaru Shakur (@Tupac_19961996) reported

    @RolandMbang01 @instablog9ja I have unlimited data with giffgaff uk and I pay £15 every month through direct debit and i connected my smart tv 📺 my laptop 💻 my other gadgets using this unlimited data 📈 this guy is talkin nonsense wtf he’s a criminal smh

  • 665162
    Lucky (@665162) reported

    Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

  • giffgaff
    giffgaff (@giffgaff) reported

    @MarkSparx2 If the live chat has cut off Mark, and you've been referred to our agents, it may be that the keywords used suggested an account issue and not a phone issue. Please try this again to speak to our live chat team. - giffgaff Jeanette

  • alpherah
    Steve (@alpherah) reported

    @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

  • tylerwilliamely
    Tyler ✨ (@tylerwilliamely) reported

    @giffgaff I’ve moved over to a eSIM but have no signal, phone calls or messages nor is my data working

  • CokenOlivesV3
    opaline (@CokenOlivesV3) reported

    @7armer @lateantique @Gio45ive Mobile Virtual Network Operator. A network with no (or almost no) physical infrastructure that piggybacks off of another network. Giffgaff and Sky Mobile are on the O2 network. VOXI and Lebara are on the Vodafone network.

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

  • idrees_suhail
    Suhail 🔥 (@idrees_suhail) reported

    @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway