Giffgaff outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Fiona Chapman**••..** (@fchaps68) reported 24 seconds ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  Richard Anthony Lloyd (@richardlloydact) reported 13 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  John H (@Johndartspur) reported 24 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  Mr Wellington (@Bukom_Boy) reported 25 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Wang Lin (@AzukaFred) reported 42 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Gezza (@JelllyBeaan) reported 44 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Richard Anthony Lloyd (@richardlloydact) reported 48 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  John Amey (@Johnfamey) reported 52 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  PG tweets (@PaulGrayburn) reported 53 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 55 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harry Thompson (@hazzachops) reported 7 minutes ago

  @VOXI_UK My number was due to transfer over from giffgaff today. But it hasn’t as it’s still showing my Voxi number. Can I get some support please?

• 
  Ryan Wolf (@RyanJWolf) reported 7 minutes ago

  @giffgaff what is up with your signal in the south of the UK? Every time I’m working down here it’s next to impossible to get a signal! @VodafoneUK @EE is your service any better??

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 8 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade

• 
  Greg Sully (@PhattGreg) reported 14 minutes ago

  @gingerninja1974 @giffgaff It appears it’s the set up of the phone. Which for a emergency alert seems to be failing! You can only receve it if you enable the function in settings, you can only get it if your using a 4G of 5G signal. Not well thought out plan at all!

• 
  gojjam (@therealgojjam) reported 14 minutes ago

  @kaixan203 @P0lyblank Chill on giffgaff wtf

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @JakeMUFCSceptic Please drop us a DM, so we can help. - giffgaff Tasbiya

• 
  kakarot (@kakarotx92) reported 17 minutes ago

  @EE can't wait. Couple of days and I never have to deal with you again. I hope mlte people see this and jist take as a warning. Steer clear and just get sim only pay as you go. Ignkre these awful deal. Giffgaff awaits! And better connection/network coverage

• 
  Richard Varney (@silvercupra) reported 18 minutes ago

  @JP_Galea @O2 Yes! As of yesterday when I loaded the o2 app I had to go through the the link to create a virginmedia account and link my o2 at this point it failed! To link not happy if #o2 don't fix this I will be leaving I may as well be with giffgaff at least I could view my account

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 18 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online