Giffgaff

Giffgaff Outage Report in Basildon, Essex, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Basildon, Essex, England 02/05/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (47%)

    Wi-fi (47%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Giffgaff outage reports came from the following cities: London and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWickford Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Johnfamey John Amey (@Johnfamey) reported from Rayleigh, England

    .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • fchaps68 Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Junaid19980 Junaid (@Junaid19980) reported

    @TheMuseInMyHead @Thickbutterstik I'm not exactly sure if the network receive the text or if it's like some governing body. I checked 3 (Including smarty), 02, EE website and they all seem to use the same number I'm assuming giffgaff etc too as they use the main networks (3,O2, EE)

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @junethereal Unfortunately this isn't something we can provide, June. We are a pay as you go network, so we do not have or keep incoming records - giffgaff Jade

  • FaithSoberss What it is? (@FaithSoberss) reported

    @TheYoungGlow I’ll have a look at giffgaff bcos i’ve heard horrible things about that 3 signal, rn im leaning toward vodaphone tho, some sweet deals in there!

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported

    @giffgaff No idea why as you need to sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her. You just barrage us with red tape we can’t deal with. This is why elderly people are marginalised by you as you won’t make that call.

  • days3x dwayne 🇩🇲 (@days3x) reported

    Giffgaff p4p worst provider 😪

  • AidanFar Aidan (@AidanFar) reported

    @giffgaff Hi Lads, what is up with the terrible new voice on the voicemail. It makes me want to never listen to my voicemails again. Dreadful!

  • ricewithaT thijs (@ricewithaT) reported

    bruh let a man be horny cmon @giffgaff I already verified and it says it's on worst *********

  • hasanejaz_ Hasan Ejaz (@hasanejaz_) reported

    Who ******** chose this man for the giffgaff voicemail

  • owenbarden owen barden (@owenbarden) reported

    I quite often moan about poor service on here, so it’s only fair to commend @giffgaff for replacing my phone immediately, no fuss, when the battery failed this week as it approached its first birthday 👍

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @rdcbttf88 Hi Ryan. As we are a pay as you go network this isn't something we could offer - giffgaff Jade