Giffgaff Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Giffgaff
Giffgaff is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (54%)
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Phone (19%)
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Internet (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Giffgaff outage reports came from the following cities: London and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wickford |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Fiona Chapman**••..**
(@fchaps68) reported
from
Brentwood, England
@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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baby wasteman.
(@staylowkae) reported
from
London, England
giffgaff finally back to more data less money but ofc its slow now 😐
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John Amey
(@Johnfamey) reported
from
Rayleigh, England
.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Gezza
(@JelllyBeaan) reported
from
Romford, England
@giffgaff hi team is it possible to have some help in regards to my account?
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Bob MacCallum
(@uncoolbob) reported
from
London, England
No signal, phone or data here @giffgaff
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Mr Wellington
(@Bukom_Boy) reported
from
Sutton at Hone, England
@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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John H
(@Johndartspur) reported
from
Gravesend, England
@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@rhatica_gazma Oh dear, Ruth. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade
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giffgaff | The mobile network run by you
(@giffgaff) reported
@KerryScottMcNa1 Hi Kerry. This indicates that you need an eSIM, and we do not support eSIMs unfortunately - giffgaff Jade
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SiBr
(@UncleZebulon) reported
@giffgaff registered a new sim but was not given any option to set a password for the account. Wtf? Managed to reset the mystery password, changed the username but cannot log in with phone number, original user name or the new user name. Useless.
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Paul Burke
(@AmAProperJoke) reported
@giffgaff Any chance of some help activating my new Sim card when I can't log in to Giffgaff for some unknown reason?!
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Paul Burke
(@AmAProperJoke) reported
@giffgaff Hi Jade, I've been speaking to Giffgaff for 5 days and nobody can activate a sim card for me because I can't remember every single handset I've had for 7 years. Also, nobody can reset my login / password. It's a farce!
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AuzK
(@Austinwrk) reported
what a nightmare i have accidentally let my battery of phone die and then proceeded to lock my sim when i tried to use it again. So i goto GIFFGAFF and try and get a PUK .. and the PUK is not working (maybe cause i am abroad) what a nightmare
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Jess Lennox 🍞🌹
(@cllrjesslennox) reported
@wiredfire Giffgaff sell refurbs - I've never had a problem with any of them!
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Andrew
(@Enigmawatcher) reported
@giffgaff hi, purchased a refurb phone from you this week for my wife and it’s a black listed one? Can you help sort this?
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Kerry Scott
(@KerryScottMcNa1) reported
@giffgaff Hi, I need some sort of QR code to link my new Samsung smart watch up to my phones data plan. Can you help me with this? Thanks
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Jordan Andrew Spicer
(@JordanAndrewSp3) reported
@SMARTYMobileUK No you don’t understand because you’re not in my situation I can’t contact anybody for free days it’s not acceptable giffgaff do why can’t you cancel the Sim when it arrives why does it have to be straight away I just don’t get it