Giffgaff

Giffgaff Outage Report in Basildon, Essex, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Basildon, Essex, England 02/13/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Giffgaff outage reports came from the following cities: London and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWickford Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Johnfamey John Amey (@Johnfamey) reported from Rayleigh, England

    .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • fchaps68 Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • blobbybobber LondonRando (@blobbybobber) reported

    @giffgaff Thanks Jeanette. Just now tested a new EE sim, and then put original GG sim back in. And now lo and behold have network. Credit to you for chasing the gremlins away.

  • droptheious Amy 💞☄☀️ | CASS SPIN OFF 🌠🤺🌚 (@droptheious) reported

    Pleaae can I be credited for this time that I've had no signal, as I've paid for something I'm not getting? It's not an issue with low coverage as I have another phone with a GiffGaff SIM and that works fine, but I've had the 🚫 sign on my O2 for five days now.

  • TaffMan81 Matt John (@TaffMan81) reported

    @giffgaff @MalcBo_1 The only good thing about Giffgaff is the goody bags & the Giffgaff to Giffgaff calls/text when you have signal, the signal is crap no matter where you go. My whole house and garden is a black spot.

  • Brookie63 brookie (@Brookie63) reported

    @giffgaff how do I get a 5g SIM for your network?

  • rogiwilki Bikes, Maps & Trains 🚲🗺🚂 (@rogiwilki) reported

    @giffgaff I moved over to Giffgaff earlier in the summer but the signal is very patchy. I live in East Yorkshire. The website recommends checking the O2 website for coverage issues. My stepson is on O2 and has excellent signal. How can they be so different?

  • iAmPimmiCue 𝓗𝓪𝓶𝓹𝓽𝓮𝓻 (@iAmPimmiCue) reported

    Giffgaff is such a terrible network to be with. My number has been deactivated because I didn't know you had to make a call or text every 6 months, but they sure as **** took the money out for the Goodybag despite it not activating my number again

  • JonStGB Jon Stevenson (@JonStGB) reported

    @giffgaff What's going on with GiffGaff? Three signal strength is woeful and has been for the last two weeks now??

  • blobbybobber LondonRando (@blobbybobber) reported

    @giffgaff Hi your agent has not responded for a week now, nor provided a solution. Not having network for more than 10 days means I am missing appointments/ deliveries. I will need to move to another provider - please refund my credit.

  • MulierFortis Mulier Fortis (@MulierFortis) reported

    Oh come on, @giffgaff - the internet has been patchy/practically non-existent for over a week, as have calls. Calls go straight to voicemail, without my handset ringing. And you can't even say when it will be fixed! It's appalling service...

  • GobbyResende 🦭 GobbyResende 🦭 (@GobbyResende) reported

    I honestly cannot cope with this slow service on giffgaff!! 😫