Giffgaff outages and service status in Basildon, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- Total Blackout (50%)
- Phone (50%)
The latest reports from users having issues in Basildon come from postal codes SS13 .
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Giffgaff outage reports came from the following cities: Basildon, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Total Blackout | 20 days ago |
|
South Benfleet
|
Total Blackout | 29 days ago |
|
South Benfleet
|
Phone | 29 days ago |
|
South Benfleet
|
Phone | 29 days ago |
|
Wickford
|
Wi-fi | 4 months ago |
|
Southend-on-Sea
|
Phone | 11 months ago |
Community Discussion
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Giffgaff Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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John Amey (@Johnfamey) reported from Rayleigh, England.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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John H (@Johndartspur) reported from Gravesend, England@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Phill Manson (@pmanson26) reported@RSdriver00 @ThreeUK @VodafoneUK All seem **** locally since huawei was removed from the backbone, I’ve tried EE (ok), Vodafone (useless) and now on GiffGaff, I got better signal roaming in Spain
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readwithai (@readwithai) reported@O2 invasive ask your salary when you get a mobile phone contract. I have never had any other service provider do this. If you need access to 02s network without the invasive data collection you can use giffgaff or tesco instead.
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TheDePINCat 🐈🌐 (@TheDePINCat) reported.@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.
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Meady (@Meady19Meady) reported@EE @SaltyJoshy EE really going down the dumps ! Sky is better or giffgaff pebbly go to them.
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Simon Howard (@essjayaitch) reported@AndrewRangerMP I just read your report on mobile coverage in Wrexham. Are you aware that Tesco and Giffgaff both use the O2 network and therefore their performance should be no different? Also, Three and Vodafone customers can now use each others network since they were merged
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Daniel Jupp (@DanielJupp38418) reported@giffgaff No I can’t because x has decided to ask me for encryption key I’ve never set up
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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Jax (@CarnorJax87) reported@giffgaff are you having network problems? My data has been down all day.
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Mark 🐈⬛ 🐈⬛ (@TheBossnME) reported@virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.
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Carl Wills (@carlwills85) reported@giffgaff I'm in central london and getting no signal. Tried phone on and off etc and all the usual bits. Any idea what's happening?