Giffgaff Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

• Phone (39%)
• Internet (23%)
• Wi-fi (23%)
• Total Blackout (12%)
• E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  PG tweets (@PaulGrayburn) reported 10 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 16 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Gezza (@JelllyBeaan) reported 20 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Richard Anthony Lloyd (@richardlloydact) reported 33 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Wang Lin (@AzukaFred) reported 37 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Mr Wellington (@Bukom_Boy) reported 42 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  John Amey (@Johnfamey) reported 43 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  Fiona Chapman**••..** (@fchaps68) reported 45 minutes ago from Brentwood, England

  @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

• 
  John H (@Johndartspur) reported 46 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Federica ♡ ℋ (@_weareallmad) reported 1 minute ago

  @giffgaff good morning! I have still many GBs but datas not working for me, nor can I connect to any wifi. It says on the phone the 4G is active but nothing is working.

• 
  giffgaff | The mobile network run by you (@giffgaff) reported 2 minutes ago

  @annawel67671202 We do appreciate how frustrating this must be for you Anna, and we're sorry for the trouble that you're having. If you select buying or returning a phone, returning my phone, and then no, I still need help, on that screen, you will be able to contact our agents. - giffgaff Emer

• 
  giffgaff | The mobile network run by you (@giffgaff) reported 5 minutes ago

  @RobertsFamily12 You just need to select 'continue' under not a member, and follow the on screen instructions. Whenever you're asked for an incident number, you can select 'I don't have an incident number', and then 'Make a complaint' to continue. – giffgaff Ann 2/2

• 
  The Chiropractors (@The_Chiros) reported 6 minutes ago

  @giffgaff bought two £20 prepaid vouchers which were supposed to give us 80 mega or whatever bits of data. Had a lot of trouble connecting and then each only lasted about 10 minutes watching Netflix. What a rip off

• 
  Adam Crawford (@AdzCrawford2003) reported 6 minutes ago

  @altodev_ @jpdfive @giffgaff Ye but the O2 mobile network is meh. They are neck and neck with Three for being the slowest in the UK. Vodafone is so much faster than O2.

• 
  harrison🌾 (@ancr_cotswold) reported 10 minutes ago

  @giffgaff i need help, i think i’ve paid twice for a goodybag, i only see one transaction on my banking but your system text messages me to say i haven’t paid for my current goodybag.

• 
  Our Harrow (@OurHarrow) reported 10 minutes ago

  @giffgaff hi, your app is having issues with the help section not working in a way that you can see what you type abs also international calls are not working?

• 
  Shaunna (@ShaunnaL1704) reported 11 minutes ago

  @giffgaff is so stressful! Forgotten my login details to purchase another bundle.. have followed all the necessary steps to recover my account but have still not recieved an email or text to change my password?? Any ideas?????

• 
  NotSussexChap #ToryDictatorship #319Traitors (@NotChapSussex2) reported 11 minutes ago

  @GhostlyBarry @realsb4feelings Switch to a different email address if you can. I'm at the point where I have to use a PAYG GiffGaff sim to do the validation. However, never been asked again.

• 
  Izzy (@_Izzers) reported 14 minutes ago

  so disappointed in @giffgaff's delay in repairing my refurbished phone. The repair has been "on hold" for a week now because they incorrectly assessed it as being out of warranty. This is my 2nd refurbished phone from them which has had an issue. 10/10 would not recommend