Giffgaff Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Giffgaff
Giffgaff is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (57%)
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Phone (17%)
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Internet (13%)
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Total Blackout (11%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Giffgaff outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Fiona Chapman**••..**
(@fchaps68) reported
from
Brentwood, England
@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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Bob MacCallum
(@uncoolbob) reported
from
London, England
No signal, phone or data here @giffgaff
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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John Amey
(@Johnfamey) reported
from
Rayleigh, England
.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.
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Mr Wellington
(@Bukom_Boy) reported
from
Sutton at Hone, England
@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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John H
(@Johndartspur) reported
from
Gravesend, England
@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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baby wasteman.
(@staylowkae) reported
from
London, England
giffgaff finally back to more data less money but ofc its slow now 😐
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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Gezza
(@JelllyBeaan) reported
from
Romford, England
@giffgaff hi team is it possible to have some help in regards to my account?
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@DavesInfosec) reported
@giffgaff Tried to DM you but not working. works to others on Twitter.
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Nick Oliver 🇬🇧
(@nickofmn0506) reported
@giffgaff I think after a week of no network coverage you now tell me I have used up all my data....it is time to quit Giffgaff and find a more reliable provider for my journey on the canal. I would have advertised you to my followers on the other platforms if you had been better
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mturf
(@mturf) reported
@BBCBreakfast I can't help but feel that the reason turnips have kept coming up may be caused by a giffgaff TV advert.
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Nick Oliver 🇬🇧
(@nickofmn0506) reported
@giffgaff and @O2 seems that this is not the best network for use on a canal away from civilization. Can anyone recommend a more reliable network that may want some promotion on my other profile and social media as I continue my lone canal journey. I don't mind advertising
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Sam Jordan
(@TweetSamJordan) reported
I raised the issue on a @giffgaff forum and lots of great people chipped in how I could help myself - so I did all these actions, multiple times to no joy. After 3 hours and getting nowhere, I raised an issue to a @giffgaff agent, highlighting all the things I’d done…
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Stevie-Oi
(@PoppyFatherCult) reported
Isn't it odd how the contract phone networks like EE, 02 and Vodafone have issues with keeping customers when they impose annual RPI increases Buy a phone direct from Apple & Samsung then go to a PAYG network like GiffGaff or SMARTY It's sh1† loads cheaper I did
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Dave
(@DavesInfosec) reported
@giffgaff I've tried mutiple devices, laptop, tablet, phone, different browsers on each, different wireless connections and get the same message on each one. Still not working.
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Caroline McDonagh-Darwin
(@CazMcDo) reported
Hold up, isn't there that @giffgaff advert talks about the future and says turnips are the latest craze... Is Therese Coffey's media strategy "Oh ****, what was that thing I saw on TV last night"?
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Cooper
(@zingerboxmeal) reported
Lost my phone last week. Unable to log into my @giffgaff account because of two factor authentication which is absolutely ridiculous. How ******** can i receive a text when I’ve lost my phone???? Can’t even log into anything because of this 2FA. Anyway, got a new phone and number
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Sam Jordan
(@TweetSamJordan) reported
Why is greater regulation important to protect consumers, especially during economic downturns? A thread on the ongoing poor experience I’m suffering having moved mobile network providers (from @VodafoneUK to @giffgaff).