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Giffgaff

Giffgaff Outage Report in Balham, Greater London, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Balham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Giffgaff

Giffgaff is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Balham, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Poplar, Harringay, Hackney, City of London, Southwark, Harrow, and Wembley.

CityProblem TypeReport Time
London Phone 19 hours ago
London Wi-fi 2 days ago
Hammersmith Phone 3 days ago
Wandsworth Phone 6 days ago
London Internet 9 days ago
London Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • drneil667
    Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • AkpaluGeorge
    George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • CWMcGinnes
    CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • CoronaSinger
    🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • Love_SE4
    @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Muvaharris
    meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England

    @giffgaff plz can you help. I am waiting for a refund for a returned phone.

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • RCModelGeeks
    RC Model Geeks (@RCModelGeeks) reported

    @giffgaff Yes done all that multiple times. 2 different devices 2 different sim cards. Both have poor signal and data download of around 1Mbit and upload of 256kbit. A tenth of what it was a few days ago...

  • LawAndPolitics3
    LawAndPolitics 🇺🇦 (@LawAndPolitics3) reported

    @giffgaff are terrible. Can’t reset password, can’t activate sim. Why is everything with your company so hard? Can’t get support because you can’t log in. Terrible terrible service.

  • giffgaff
    giffgaff | We're up to good (@giffgaff) reported

    @RCModelGeeks No problem at all, we hope the agents can get your issue resolved ASAP. - giffgaff Megan

  • MrFoxInLondon
    MrFox 📸 (@MrFoxInLondon) reported

    @giffgaff over 24 hours to block a stolen sim in an unlocked phone that was snatched. The sim is 2sv for so many important apps. I can't believe how slow this process is!!

  • giffgaff
    giffgaff | We're up to good (@giffgaff) reported

    @LizzyStandbrook No problem at all Lizzy, we are so happy your issue is now resolved. - giffgaff Megan

  • CoreyUTB
    Corey (@CoreyUTB) reported

    @giffgaff why’ve I had no service all day? Is there some kind of issue

  • 2_Wheeled_Wolf
    @2_Wheeled_Wolf @ mastodon.social 🇪🇺 (@2_Wheeled_Wolf) reported

    @giffgaff well I was gonna buy a refurbished mobile phone, but you've changed your monthly payment system to @Klarna who don't want me to despite never had a problem with paying installments over a year with you before. Guess I'll look elsewhere then & use PayPal instead.

  • manx_maid
    Stephanie Brooke (@manx_maid) reported

    Well it's only taken 2 days to find where I put the old MiFi, sellotape the new mini SIM into the middle of the old giffgaff one and now half an hour to extract the last little bit of the broken SIM out of the phone with a needle . .

  • RCModelGeeks
    RC Model Geeks (@RCModelGeeks) reported

    @giffgaff How does one report an issue with a mobile phone mast?

  • MckennaSupriya
    Dr Supriya McKenna MBBS (@MckennaSupriya) reported

    @SODASam_ @virginmedia I’m just about to leave 02 and go on to Giffgaff. It uses the 02 network but is significantly cheaper and you just roll the contract monthly, so no long tie ins.