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Giffgaff

Giffgaff outages and service status in Ashford, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Ashford, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ashford, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, and Ashford.

CityProblem TypeReport Time
Hammersmith Internet 8 days ago
Ashford Phone 1 month ago
Esher Phone 2 months ago
Wandsworth Internet 2 months ago
Hammersmith Phone 3 months ago
Wandsworth Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • mrg9999
    mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • tmj_ukr_jobs
    TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Amakz007
    Chi Amaka (@Amakz007) reported

    @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

  • esnw33430
    G (@esnw33430) reported

    @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

  • giffgaff
    giffgaff (@giffgaff) reported

    @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

  • AmitDesai1978
    Amit Desai (@AmitDesai1978) reported

    2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

  • CarnorJax87
    Jax (@CarnorJax87) reported

    Anyone on Giffgaff... Is your service down?

  • Midgecpfc
    MidgecpfcⓂ️ (@Midgecpfc) reported

    Shite mobile coverage on @giffgaff because O2 is down in my area as well @virginmedia How I so wish we could go back to the old days of having 4/5 channels and having no subscriptions or relying on Internet to do basic things. I WANNA WATCH THE ******* FOOTBALL!

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • giffgaff
    giffgaff (@giffgaff) reported

    @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann