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Giffgaff

Giffgaff outages and service status in Ashford, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Ashford, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Giffgaff

Giffgaff is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ashford, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, and Ruislip.

CityProblem TypeReport Time
Hammersmith Internet 19 days ago
Ruislip Internet 2 months ago
Hammersmith Internet 2 months ago
Ashford Phone 3 months ago
Esher Phone 4 months ago
Wandsworth Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • tmj_ukr_jobs
    TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • mrg9999
    mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

  • Ethan_Powell04
    Ethan Powell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ethan_Powell04) reported

    @Jacquel33959016 I used to be with @giffgaff they were terrible

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .

  • SigniusNetworks
    Signius (@SigniusNetworks) reported

    @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

  • hackdeacon
    黑衣执事 (@hackdeacon) reported

    @giffgaff @Bozibozai Hello, can my number +44 75 2504 8214 be restored? I’m a loyal customer and haven’t received the confirmation email like my friends. Please reactivate it as soon as possible. Thank you! @giffgaff

  • 54JohnBull
    John Bull (@54JohnBull) reported

    @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.

  • giffgaff
    giffgaff (@giffgaff) reported

    @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

  • giffgaff
    giffgaff (@giffgaff) reported

    @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.