Giffgaff

Giffgaff Outage Report in Shiney Row, Sunderland, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shiney Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shiney Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shiney Row, Sunderland, England 12/12/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shiney Row, England

Latest outage, problems and issue reports in Shiney Row and nearby locations:

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Andrew_Morris82 As long as your email address is correct, you should receive the verification code without any issues Andrew. Please check your junk/spam folder to ensure the email hasn't gone there. - giffgaff Jeanette

  • msglug 𝕘𝕝𝕦𝕘 🇪🇺🇬🇮 (@msglug) reported

    @giffgaff I switched to a different network but choosing manually is a problem if you fly to another country that doesn't have the network you selected - it goes into spasm. Given that it's a persistent problem though, it isn't a troubleshooting issue. Does GiffGaff not have an agreement?

  • clarinette02 Datarainbow 🌈Privacy Advocate (@clarinette02) reported

    @gcluley @VodafoneUK I had the same issue with Vodafone and EE. I had to cancel my direct debits. They put a notice on my credit history, Long battle to cancel. In have been using GiffGaff Pay as you go for several years and so happier and cheaper.

  • Chrisskempyaho1 Chrisskemp@yahoo.co.uk (@Chrisskempyaho1) reported

    @giffgaff your customer service is the worst. Never again

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff This is the escalation team!!! This is result of 7 days of waiting after it getting it escalated! PLEASE LOOK AT THE SITUATION FOR MORE THAN 10 secs before responding, just a perfect example of the state of your customer service...

  • mrjulesdrop mrjulesdrop (@mrjulesdrop) reported

    I got a 5g sim for my phone with my network ( Giffgaff excellent #giffgaff @giffgaff ) has the best pick up of any network in my area of Norfolk (@vodafone being worst!) But no network has #5G here out in sticks yet. So can't be bothered to change over yet! It's just a pain todo

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Are you serious EMER?? you are one of the 9 people that have responded to this already!?! Seriously you guys are terrible at this!!

  • J74309255 J (@J74309255) reported

    @giffgaff Who is John ? Another badly treated person ? How many of us are there ? Is there a support group ? Banks etc don’t ask for account details. What other details can I give - ref no of my emails ? Need to see if should stay with you & will let you know tom’row

  • crookie74 Paul Crook (@crookie74) reported

    @giffgaff Yes I have but not getting very far... The message said that there was "Quotable Damage Found" but the phone has not be dropped/damaged in any way. This is daylight robbery

  • pumpkincatto 🟢 hannah 🟢 (@pumpkincatto) reported

    @Klarna why was I forced to pay my phone contract through you with giffgaff? Ive had nothing but issues for the past 2 months and your customer service is trash. I had no choice either, I was forced to use klarna and it wouldn't let me pay the way I did for my old phone.