Giffgaff

Giffgaff Outage Report in Shiney Row, Sunderland, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shiney Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shiney Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shiney Row, Sunderland, England 03/03/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (27%)

    Phone (27%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shiney Row, Sunderland, England

The most recent Giffgaff outage reports came from the following cities: Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shiney Row, England

Latest outage, problems and issue reports in Shiney Row and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • TekinFM F Tekin (@TekinFM) reported

    @giffgaff Incident Ref: 210702-000149 on 3 July confirming no charges despite the withdrawals. There are others this week, your staff pretending not understanding the problem: 210802-001916 Then a few more for not working logins - not interested! All I need STOP charging!

  • asaltyplace kay (@asaltyplace) reported

    @giffgaff I have tried both, haven’t heard anything back. I need to get this sorted asap as I need data when I’m outside, is there any way you can help me? :)

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @natcmidge Oh dear, we're so sorry to hear this. Can you please send us a DM with her full post code, just so we can check for any issues? - giffgaff Tasbiya

  • EKasperaviciute Eve Kasperaviciute (@EKasperaviciute) reported

    @giffgaff I understand a mast is down near me, is there a way to find out when we'll get internet back? Our household keep getting no signal and it's been days. Thanks!

  • soxxylady Sharon 🦋 (@soxxylady) reported

    @JackpWild @stax97 @giffgaff Calm down! It’s not a bloody commercial 🙄 I was stating before you had a fit! That if you researched reviews etc on companies before you buy a phone. Then you wouldn’t get crap refurbish ones 🙄 grow up 👋

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @asaltyplace We understand that you need this sorted out ASAP Kay, but we are an online only mobile network and we do not have a customer service number. Our standard response time is up 24 hours, but we do aim to get back to you much sooner - giffgaff Jade

  • TekinFM F Tekin (@TekinFM) reported

    @giffgaff So frustrating! Itis NOT my number, it is you NUMBER. I DID cancel it 2 months ago after using it with a visiting friend. You ACKNOWLEDGED and confirmed it to be CANCELLED it. You are still charging for it!

  • TekinFM F Tekin (@TekinFM) reported

    @giffgaff Why ARE you asking me to log in.Your system NO LONGER letting me in?? Why can't you say why you are still charging me ? On what excuse you are still charging despite your colleague promise no to !!! I hope the public see the kind of FRUSTRATION caused by simply purchasing service

  • O2 O2 in the UK (@O2) reported

    @smlomax 😞 Are you an O2 or Giffgaff customer Susie? Let us know.

  • asaltyplace kay (@asaltyplace) reported

    @giffgaff Hi, I contacted someone from the team and I didn’t get my issue fixed. I still have not received my receipt from my £20 goodybag and it hasn’t been activated yet. What should I do