HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Malling, England
The most recent HSBC outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Mobile App | 1 month ago |
|
Rochester
|
Login | 6 months ago |
|
Bexleyheath
|
Mobile App | 6 months ago |
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Maidstone
|
Website | 11 months ago |
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Dartford
|
Mobile App | 11 months ago |
|
Tonbridge
|
Login | 1 year ago |
Community Discussion
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HSBC Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Carolyn Gray (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandWondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
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Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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glenn clark (@glennbobclark1) reported from Rochester, EnglandHi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Alan Bullion PhD (@alanbullion2) reported from Royal Tunbridge Wells, England@1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandFor paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
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Jack Wenbourne (@jackwenbourne) reported from Headcorn, England@HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, EnglandI bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Frenchgranny (@frenchgranny) reported@HSBC_UK Very very impressed. My card was hacked on Saturday, you spotted it immediately and contacted me. No payment was made to the fraudsters. A new card was necessary and you sd 4-5 working days. It arrived today. Excellent service, thank you.
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Shiv Raghav (@ShivRaghav_0369) reported@HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.
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AA (@AzhaAmir) reported@HSBC_UK my international payment complaint is not addressed even after 10 days and i am premier cusomter , can anyone help .
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Paul Richardson (@PaulGRichardson) reported@HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?
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Nash (@NashNash008) reported@simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up
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Arpan Jain (@jainarpan13) reported@LloydsBank That is the whole point, you are not getting that I am unable to login and to complain as well I have to login. I called thrice to your support and everytime I have been told different things. You people are really living in stoneage. Same thing @HSBC_UK updates in 20 sec
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Mark (@MorganMF9867) reported@HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds
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My Question Is? (@MyQuestionIs2) reported@HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.
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Fordy-PUFC (@MrFord89) reported@HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.
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Anabel Castillo (@ACastilloBast) reported@HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.