HSBC

Is HSBC down in West Malling, Kent, England?

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The latest reports from users having issues in West Malling come from postal codes ME19.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in West Malling, Kent, England 01/29/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (10%)

    Website (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near West Malling, Kent, England

The most recent HSBC outage reports came from the following cities: West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Website
United KingdomChatham Login
United KingdomChatham Login
United KingdomGravesend Transactions
United KingdomChatham Login
United KingdomMaidstone Mobile App

Community Discussion

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HSBC Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.

  • CarolynTGray Carolyn Gray (@CarolynTGray) reported from Royal Tunbridge Wells, England

    Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • jackwenbourne Jack Wenbourne (@jackwenbourne) reported from Headcorn, England

    @HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KennyTBone1 Kenny Twaites (@KennyTBone1) reported

    @mouthwaite @HSBC_UK I knocked them on the head too, Tamzin. Customer service gone thru the floor!

  • Arcariusthearc2 Arcariusthearcher (@Arcariusthearc2) reported

    @mouthwaite @HSBC_UK I can recommend @barclays, never had any issues using app or speaking to someone. Last year I opened up two accounts for my children. The process was all done via video banking and the lady that did was excellent and very patient!

  • Candice25989107 Candice (@Candice25989107) reported

    @HSBC_UK if you are thinking of banking or investing - I would warn you that they will steal from you and have a thousand excuses why for some reason a bank can’t access money.

  • Candice25989107 Candice (@Candice25989107) reported

    @HSBC_UK the actual complaints department had no clue and zero authority to do anything so what is the point, where do you actually get help?

  • NeilT75614369 Neil Taylor (@NeilT75614369) reported

    @mouthwaite @HSBC_UK i get same problem with you these days

  • clairebeasley96 Claire Beasley (@clairebeasley96) reported

    @mouthwaite @HSBC_UK Retail banking is broken….

  • S44235689 Niall S (@S44235689) reported

    @mouthwaite @HSBC_UK Have you not seen their money laundering record. Their customer service is atrocious.

  • michellemybell4 Michellecurry (@michellemybell4) reported

    @mouthwaite @HSBC_UK I agree. Taken away their counter service and was told to use the post office! You walk into the branch and there isn’t anyone to help you - just machines. Lloyds bank is the one for me! Fabulous staff in my local branch @LloydsBank in Farnham

  • Stanson Andrew Stanson (@Stanson) reported

    @mouthwaite @HSBC_UK Their service is definitely getting worse.

  • ee3aadcbfea64ad Debbie Taylor (@ee3aadcbfea64ad) reported

    @mouthwaite @HSBC_UK Wouldn't touch NAT West with a barge pole. Have to use them for work, and their customer service is shocking, both pre and post COVID. Personally, would recommend Nationwide