Is HSBC down in West Malling, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Malling, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near West Malling, Kent, England
The most recent HSBC outage reports came from the following cities: Tonbridge, Chatham and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Login | |
| Chatham |
Website | |
| West Malling |
Website | |
| Chatham |
Login | |
| Chatham |
Login | |
| Gravesend |
Transactions |
Community Discussion
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HSBC Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Jack Wenbourne
(@jackwenbourne) reported
from
Headcorn, England
@HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?
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Carolyn Gray
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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iNFODUDE.NET
(@infodudeDOTnet) reported
@Firebreather_Uk @HSBC_UK Same issues
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miriam jones
(@lotiddeud) reported
@HSBC_UK been a customer for 65 years with an unblemished record. Premier credit card cleared every month. Rang to arrange a temporary credit increase of £1000. 40 minutes later they still hadn't sorted it and informed me I would be on hold another possibly 40 minutes! Gave up !
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Jez
(@jez76uk) reported
@HSBC_UK your app was working and the recent update means that it’s now crashing when it opens. I have no access to any of my accounts now as a result - what is the timescales to fix?
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Mr Gee
(@ComedyGee) reported
@XnowhereXmanX #FFS!? Why the backward step!? It was working fine in the last version!? @HSBC_UK any update and explanation please!?
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Brian
(@gravelwalks) reported
@HSBC_UK The app was working again with v2.39.1 in iOS 15 beta 7 but crashes again with latest version, 2.39.3
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Adam (Coxy)
(@coxythelegend) reported
@HSBC_UK hello! I set up Apple Pay on my phone and got a letter saying about setting up online banking too, went to the link and was told I’d be sent a temporary password in the post but it’s not come… help?
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Heiko S.
(@schuffdy) reported
@Firebreather_Uk @HSBC_UK Same issue for everyone at the moment again. Customer service guys cannot help was talking too often with them on the phone. Need to go to a branch
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Stephen Naylor
(@stephennaylor) reported
@HSBC_UK Your app, updated today, is no longer working (version 2.39.3). Up until the update it was working great and not it just crashes immediately on opening. Given it’s used for a digital secure key, this is a major problem. Please can you escalate. Thank you.
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Heiko S.
(@schuffdy) reported
@g_mortlock @HSBC_UK Same problem for me and thousands of other people. Just change the bank 🏦
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AJM
(@spike_chumbley) reported
@HSBC_UK Hi, I’m using app on iOS12 on a device as no updates supported beyond this. I have re-installed app several times but it still does not work for me as won’t let me generate a code. Can you help me reset please?