HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Malling, England
The most recent HSBC outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Mobile App | 2 months ago |
|
Rochester
|
Login | 6 months ago |
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Bexleyheath
|
Mobile App | 7 months ago |
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Maidstone
|
Website | 11 months ago |
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Dartford
|
Mobile App | 1 year ago |
|
Tonbridge
|
Login | 1 year ago |
Community Discussion
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HSBC Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Jack Wenbourne (@jackwenbourne) reported from Headcorn, England@HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?
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Carolyn Gray (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandWondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
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Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandFor paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
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glenn clark (@glennbobclark1) reported from Rochester, EnglandHi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Alan Bullion PhD (@alanbullion2) reported from Royal Tunbridge Wells, England@1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, EnglandI bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Dutta (@Vishaldutta) reported@HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?
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Teds (@Tedtalks13) reported@HSBC_UK @WalsallCouncil Whenever your board is ready and want to actually get answer with out gaps you have my number and if I hadn’t of wiped bottoms on the energy legals via foi you would of been in **** of tax payers money
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported@HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info
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wcrpaul (@wcrpaul) reported@HSBC_UK You've made it impossible to apply via mobile for a loyalty cash ISA:- "A new way to log in" requests:- "Open your mobile banking app"... HINT: The app is already open 'cos I'm trying to apply for a loyalty cash ISA!! Gave up after 3 attempts. "A new way to log in" isn't perchance preparatory to government's scorned DIgitalID...?
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Linda Seeley (@lindawba) reported@TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.
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Andrew Hill (@AndrewRHill7) reported@HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.
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AA (@AzhaAmir) reported@HSBC_UK my international payment complaint is not addressed even after 10 days and i am premier cusomter , can anyone help .
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victoria clark (@vickic1984) reported@HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!
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AI Enthusiast (@aici_interiors) reported@HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!
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Christian Lam (@ChristianL94056) reported@HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality