Is HSBC down in Redditch, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Redditch, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (15%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Birmingham |
Login | |
| Birmingham |
Transactions |
Community Discussion
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HSBC Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Ajan Reginald
(@AjanReginald) reported
from
Stratford-upon-Avon, England
@katebingham2 @hmtreasury And @HSBC_UK for jumping in to support UK Biotech
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Andy Morgan - 🇺🇦 Volunteering #B2022
(@FrenchWarrior72) reported
from
Worcestershire, England
@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Riches
(@JohnRiches) reported
@HSBC_UK is business banking app down? I get server not found message
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Edie Purdie
(@e285p) reported
@HSBC_UK @BBCCiN Could someone from the Covent Garden Branch please respond to the requests sent in my DM to you please. Crucial that it is today, impossible to talk to someone there despite letter with them for over 24hours and helpline people filing urgent requests with them.
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Adis
(@Adis111) reported
My bank @HSBC_UK decided that my transfer to another account of mine is suspicious and blocked it. I've been waiting for over 90 minutes to speak with support. What a poor service. Time to find a new bank I guess
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Becky H
(@OiBecky) reported
@HSBC_UK Hi, I deposited a cheque at the post office yesterday but without a paying in slip. I asked the person at the post office and they said it was okay without one. Is this going to cause any issues with getting the cheque deposited into my account?
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leighton thewlis
(@lates600) reported
@HSBC_UK Appreciate your message thank you. It’s unfortunate tho that the help desk appeared oblivious to this…. Or holding back. Either way lesson learned needs to be applied here. Lack of information and honesty doesn’t bode well for the masses.
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Edie Purdie
(@e285p) reported
@HSBC_UK My fourth tweet - please see earlier tweets. Urgently need Covent Garden branch to respond. Terrible service.
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manumunson
(@manumunson1) reported
@HSBC_UK Unable to use my cards online since 6months!! Countless hours/probably amount to days now, spent on the phone to your call centres, totally useless - time and money wasted. About to lose it with your service!
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podi6
(@fractalseahorse) reported
@HSBC_UK Did you even read my comment or is this a bot-created reply? I didn't say I had an issue right now...
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elliott
(@__EMJS) reported
@HSBC_UK When I log on to HSBC website and click on Standing Orders, it says “Unable to access domestic accounts”. I need to set up a new standing order.
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Chiltern Velo
(@ChilternVelo) reported
@HSBC_UK my business banking app isn’t working due to a fault with the server - how long is this expected to last for ???