HSBC

Is HSBC down in Gravesend, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Gravesend, Kent, England 10/29/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (12%)

    Website (12%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Gravesend, Kent, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • grahamnis Graham Nisbet (@grahamnis) reported

    @HSBC_UK woeful experience trying to get help for my 83 year old mother. On hold 30 minutes plus. Asked to call back because system down. Zero appointments available in branch within 20 miles. Cant even complain because the non customer phone line asks for my account number????

  • superteadrinker Anna James (@superteadrinker) reported

    So... I'm outside @HSBC_UK again. 10 minutes so far, and only 1 person has been allowed in to use the counter service. It's raining.

  • lyndaidle lynda idle (@lyndaidle) reported

    @HSBC_UK as existing customers me and my husband tried to open 3 joint accounts in branch with you today. To be told you can't do that as it would be dangerous!! No online option either. Shocking service. HSBC group, not there for personal banking. Natwest went above & beyond.

  • bayes_euler pi != e (@bayes_euler) reported

    @HSBC_UK The customer service advisors were friendly however @HSBC_UK need to investigate fraud. If a fraud organisation @actionfrauduk says a fraudulent activity occurred, how can a bank then state no fraud occurred?🤔

  • Simmo7484 Mark Simpson (@Simmo7484) reported

    Do @HSBC_UK have any customer service staff working today? Been on hold trying to get through to BIB for half an hour.

  • smartieabishek abishek nair (@smartieabishek) reported

    @HSBC_UK @HSBC @HSBC_AUS you can see this and if anyone can help would be better.

  • Mongoliansam198 Charlie Gibbons (@Mongoliansam198) reported

    @HSBC_UK @Stonewallhousin 'We only help gay people'. The bank that keeps giving to their God.

  • ar_wli wli (@ar_wli) reported

    @HSBC_UK Hello, I have recently upgraded to iOS15 Beta w/o knowing you dont support it, as you did support iOS14 Beta last year. I wonder If I downgraded to 14, do I need to verify my account on the app again? I am oversea atm, cant make a long distance call to reset.

  • joecgarner Joseph Garner (@joecgarner) reported

    @HSBC_UK Really poor quality of customer service ( or rather I should say non service ) being offered by your BIB telephone support. Dreadfully long wait times to get through and when I finally do I find out that you are holding old and inaccurate contact details for my business.

  • Phoenixrahman Phoenix Rahman (@Phoenixrahman) reported

    @HSBC_UK How many times do I have to pass these types of texts onto your team? I’m not a HSBC customer and never was. With this kind of attitude, I don’t want to be. No one. Not @HSBC or @EE has done anything to assist me. I’m fed up!! I’m being harassed and no one cares.