Is HSBC down in Butcombe, North Somerset, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Butcombe, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Butcombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Butcombe, England
Latest outage, problems and issue reports in Butcombe and nearby locations:
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Tracey #footballmum
(@trpritchards) reported
from
Bristol, England
Currently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful
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Amy
(@Yippers) reported
from
Bristol, England
@HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?
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Little Gibbo
(@littlegibbo) reported
from
Long Ashton, England
@HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?
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Sue🇺🇦🇬🇧🇪🇺💙
(@stillherejust) reported
from
Wells, England
@HSBC_UK Banks were bailed out with our money. Suggest you give it back to help those in crisis.
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Les 💋🥦🥕🍎🥝🧅🌱vegan
(@SmarrLes) reported
from
Peasedown Saint John, England
Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK
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Amy
(@Yippers) reported
from
Bristol, England
@HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Daithi
(@dysolve) reported
@JimBrowning11 @Visa @HSBC_UK I get this very often, I help elderly people who have been scammed and don't understand it, banks will not speak to me about it, I don't want details, I just want the bank to do something about it. Recently, I found a account used to launder money and the bank was not interested
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Allan
(@Alzinho85) reported
@HSBC_UK 3 afternoons in a row I have logged on and it gives the same message of can't connect to servers. Is there an issue with your app?
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Fiona
(@FiFiTrixbel) reported
Oh dear god, 2 and half hours on chat with @HSBC_UK still not got the answers I need. Only general stuff that advisors SHOULD have access to if they really wanted to help.
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Owais Butt
(@o_butt) reported
@HSBC_UK can someone useful please help me get passed the wall of robotic staff you have in your call centres who are unable to apply any logic to my request?!?? They’re not even able to raise a complaint for me! @financialombuds ??
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James Dunk
(@JamesBobbbbb) reported
@HSBC_UK @YaTrainer Did you get your card OK I have the same problem also was accepted on the last page but didn't get a confirmation email or text?
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Peter Stephenson
(@PeterSt31271362) reported
@HSBC_UK Yes - I suggested this to the call operator I spoke with. I’ve been actively using the account with no issues and then this has happened with no prior warning and I cannot now honor bill payments. 5 days to resolve is quite frankly unacceptable. The information has been updated.
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Megatron
(@suivatco) reported
@HSBC_UK what's up with not being able to setup a monthly payment to my landlord? i got a message that says " Error Sorry, the payee details are incorrect. Please check the details and try again. Ref H2U". used to be fine
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malique
(@1EA1kXEg3KiRS7x) reported
@JimBrowning11 @Visa @HSBC_UK Mr browning , the problem with hsbc ppl is been outsource out to different location, and been trained that like robot , no matter how much your concern or trying to help, they just follow script only
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Raj Bhagwati
(@03RB) reported
Absolutely shocking service from @HSBC_UK. I am trying to move my ISA account to another supplier & u have blocked it saying I have insufficient funds (which is not the case). Been on the call for nearly an hour and the so called specialist team can't give me a reason.
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tardis6415
(@tardis56) reported
@JimBrowning11 @Visa @HSBC_UK FFS HSBC, use some gumption when someone is trying to help. Utter idiots😡