Hyperoptic Outage Report in Gravesend, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (3%)
Live Outage Map Near Gravesend, Kent, England
The most recent Hyperoptic outage reports came from the following cities: London, Upminster, Thamesmead, Chatham and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Upminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Fraser
(@MeditatingLemur) reported
At this rate, the @Hyperoptic hold music is going to make it to my Spotify wrapped. Absurdly poor. 5! FIVE! Days now with no internet having torn up my front steps to fit it and after all that, leaving it a mess with tonnes of exposed wires and wobbly flags.
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HollyB
(@hollygreaves1) reported
@Hyperoptic @InGoodEspirito @Hyperoptic support team don’t support just pass you around departments, the kit is installed but for reasons unknown cannot get this activated even though the engineer has said it’s in resolve 2 so should be able to be activated. We are extremely frustrated no one will help!!!
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HollyB
(@hollygreaves1) reported
@Hyperoptic @InGoodEspirito @Hyperoptic absolutely shocking service for new customers! Staff with no clue what is happening and conflicting information provided by sales, engineers and support services! Being told broadband is ready to be activated and then radio silence!! 💩
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Stringent
(@stringents) reported
@hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.
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Stringent
(@stringents) reported
@hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.
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paul orkin
(@paul_orkin) reported
@Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!
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paul orkin
(@paul_orkin) reported
@Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!
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OneTheDonDada
(@OneTheDonDada) reported
@FPL__Raptor @Hyperoptic How come you chose to go with that service rather than like EE fibre? Is that the only option you have in the apartment block or something?
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FPL Frederico
(@FPL_Frederico) reported
@FPL__Raptor @Hyperoptic They’re shocking. Regrettably been with them for a year + and I had multiple issues on the initial installation, as well as range extender installation. They sent me the incorrect items TWICE 🤮 also takes an age to get through to their customer services team!
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Mika Sharma
(@MikaSharma7) reported
@FPL__Raptor @Hyperoptic Feel free to vent about life more often Ross, esp. if the off-season, we are here for support! Internet companies can be annoying to deal with. I'm sorry for the inconvenience.